The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 282 Reviews
95% Recommended
97% sales valuation accuracy
100% sales fee satisfaction

Charlie
By : 'Eunice / Temi'
Services : Letting(I am a Landlord / Landlady)
Rent PCM : £1825
Would you recommend ? : Yes
Postcode : RM9
I am delighted for the opportunity to write a review about the priceless contributions of the Beresford Team in our journey to becoming a buy to let landlord. It’s being quite a roller coaster ride! The proactiveness of the Mortgage Adviser, Pindar, enabled us to beat the deadline of a good mortgage rate offer with few hours left. Finding a suitable property in the right location was an uphill task. After several weeks of scouring the market, endless property viewings and disappointments, we were signposted to 10 Wren Road. To be honest I was sceptical about getting the property. The openness and Professionalism of the Rob who conducted me around during the viewing, encouraged us to put in an offer and pray to get it accepted by the seller. The offer acceptance was followed by several months of waiting for the necessary probate paperwork to come through. It was like waiting forever! Throughout the long wait, the Beresford Team kept us posted all the way. Holly Hall and other members of the Team were exceptional in giving regular updates. Without their constant communication and reassurance, we would have walked away. It was a nail-biting wait; we were able to exchange contract within the 2 weeks of grace after expiration of the mortgage offer. Thank you Guys, we are forever grateful to you and to God. We are personally thankful to Karen for her guidance on the refurbishment and decoration works required to get the property to a good shape suitable for tenancy. Her first visit to the property was thorough, nothing missed her attention to details. She went through long list of improvements required. From jet-washing the walkway to make it more presentable, to removal of existing polystyrene ceiling tiles for statutory reasons, removal of bathroom barrel locks for health and safety reasons, changing old electrical switches etc and the urgent need to obtain building Landlord insurance ASAP before start of the renovation / redecoration works. It was a long list and every item on it was necessary. Furthermore, she explained with clarity, details of the professional fees that will be charged for Beresfords services and offered some generous discount as an encouragement. We are so grateful for her wisdom and guidance. Next was the uphill task of getting suitable Tenant. With many interests from prospective Occupants, the meticulous efforts of Karen’s Letting Team made it far easier to identify the right Tenants with good credit rating for the property. Without the five-star performance / professionalism of the Beresford Team and God’s help, we will not have been able to record success this far. I highly recommend their Team to anyone considering embarking on buy to let property rental journey. It is always good to be guided by those who know and have proofs to show for it. Thank you.
By : Christopher Dutton, MARLA - Area Director - Reside
22 Sept 2023Thank you for your heartfelt review and 5-star rating regarding the Beresfords team's contribution to your journey as a buy to let landlord. We are thrilled that our team members, including Pindar, Rob, Holly and Karen played crucial roles in your success. Your recommendation and appreciation for all their hard work means a lot to us.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 97.00% | 100.00% | £158,000 | £3,900,000 |
Beresfords
85 Main Road, Romford, Essex
RM2 5el
sell: 01708 730 255 lett: 01708 765 333


By : 'Melanie'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : RM7
Paul & the team were great. We hit many obstacles throughout the process but Paul kept me informed throughout & pushed to keep the sale... Read Full Review
By : 'Doreen'
Services : 3
Would you recommend ? : Yes
Postcode : RM6
Very professional and friendly service. Sold my property the asking price within the first week. Thank you Paul and... Read Full Review
Similar to other local agents.


By : 'Ben'
Services : Sales (As a Vendor)
Sold price : £535000
Would you recommend ? : Yes
Postcode : RM7
Great estate agents to use! From initial 1st vist till the day of moving out, great comms from anyone that contacted us from the... Read Full Review


By : 'Terry'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : RM2
Beresford have been really helpful at every turn whether it was helping me understand the legal jargon or finding and filing out the correct paperwork. Couldn't have asked ... Read Full Review
By : 'Tom'
Services : 4
Would you recommend ? : Yes
Postcode : RM7
Friendly and helpful Paul kept everything simple and communication was... Read Full Review
By : 'Tom'
Services : 4
Would you recommend ? : Yes
Postcode : RM7
Friendly and helpful Paul kept everything simple and communication was... Read Full Review


By : 'Sofia'
Services : Sales (As a Vendor)
Would you recommend ? : No
Hollie and her team are amazing to deal with. So very supportive and responsive even in uncertain times. I am planning on using them again my next property sale! Highly... Read Full Review


By : 'John'
Services : Sales (As a Buyer)
Sold price : £1125000
Would you recommend ? : Yes
Postcode : RM2
Paul and Hollie have been top during our journey to buy a house. Despite an initial setback with our first offer, Paul was honest and upfront as well as timely with feedback. They helped guide us successfully our follow on house offer. I’m pleased with the... Read Full Review

By : 'Lauren'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Hollie was professional, insightful, and very helpful. A fantastic agent who answered all of our questions and had a positive and proactive approach. I was a total novice about all things sales, and Hollie left me feeling very reassured and with all the info I... Read Full Review


By : 'Michael'
Services : Sales (As a Vendor)
Sold price : £1125000
Would you recommend ? : Yes
Postcode : RM2
All went well from sale to completion and all staff very professional and... Read Full Review

By : 'Jack'
Services : Sales (As a Buyer)
Sold price : £510000
Would you recommend ? : Yes
Postcode : RM2
Excellent service - Paul at Gidea Park was in contact with us throughout our sales process much more than our solicitors were. Highly... Read Full Review

By : 'Patrick'
Services : Sales (As a Vendor)
Would you recommend ? : No
Helpful advice with friendly staff, who kept me informed about my sale and helped resolve any questions... Read Full Review


By : 'Sarah-Jane'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : RM11
House sold in less than 2 weeks. Sarah communication was... Read Full Review
Fee was + VAT which we wasn't aware of
By : 'Sarah'
Services : 4
Would you recommend ? : Yes
Postcode : RM2
Sarah Jane is excellent, she was helpful, kind and honest - when she didn’t know the answer to one of my questions she would look into it and get back to me. Sarah Jane was very friendly and made my children feel comfortable when we carried out viewings. The reason 45 stars is that I found it... Read Full Review


By : 'Mandy'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : RM7
Having used the Gidea park office recently my house sale i can confirm them to be a Five star service . Absolutely amazing company from the initial valuation to the completion. Always patience and proactive keeping me updated all the way I would highly recommend... Read Full Review

By : 'Toni'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : RM7
Amazing and knowledgeable staff we had the pleasure in working... Read Full Review
By : Alison Horsley
27 Jun 2025Hi Toni, Many thanks for the 5 star award for the team at our Gidea Park office. I am pleased you were impressed with the level of service extended to you and thank you for sharing your experience. ...
By : 'Tina'
Services : Sales (As a Vendor)
Would you recommend ? : No
We have been extremely pleased with the professionalism and outstanding service we have received during the process of selling our home. Thank you one and all at the Gidea Park... Read Full Review


By : 'Anthony'
Services : Sales (As a Buyer)
Sold price : £500000
Would you recommend ? : Yes
Postcode : RM2
Holly was a fantastic help from start to finish, as was Paul whenever he needed to step in in Holly’s absence. Their patience and hard work to get this over the line under difficult circumstances was of immense help, especially when my solicitor wasn’t the quickest or sharpest when it came to... Read Full Review

By : 'Mark'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : RM2
Paul, Carly, Hollie and Rob could not have been more helpful and professional in helping us sell our house. We had a few bumps along the way and they helped us navigate them to achieve our goal. We will miss our Friday afternoon catch... Read Full Review


By : 'Tony'
Services : Sales (As a Vendor)
Would you recommend ? : No
Everybody at the agency in Gidea Park were helpful, professional and went out of their way to help. Kirsty at the main office is a pleasure to deal with. Their help has been invaluable and I would thoroughly recommend using Beresfords to... Read Full Review
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https:\/\/www.beresfords.co.uk\/complaints-procedures\/
Last updated at 2/8/2019, 10:20:50 AM by allAgents