The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.7/5, 9 Reviews
67% Recommended
0% sales valuation accuracy
100% letting valuation accuracy
83% sales fee satisfaction
83% letting fee satisfaction

Melissa

Megan
By : 'anton'
Services : Letting(I am a Tenant)
Rent PCM : £750
Would you recommend ? : Yes
Postcode : CV12
I have been renting with Suttons for over 3 years and have never had any issues. They are always very professional and friendly, happy to help with any queries. Not like any other agency I have dealt with in the past. I would not want to rent through any other agent now, thanks to Melissa, Megan and the rest of the lettings team who have helped me over the years. Keep up the great work that you do.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0.00% | 83% | £150,000 | £150,000 |
| Lettings | 100% | 83% | £695 | £1,485 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 3 | 2 | 0 | 0 | 0 | 0 | 1 | 1 |
Suttons (Austin Lee) Ltd
2 The Quadrant, Coventry, West Midlands
CV1 2EL
02476 525111




By : 'Brian'
Branch : Coventry, 2 The Quadrant
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CV2
Was very sorry to leave suttons after 11great years with them , they were always helpful and polite whenever we spoke and problems with the property were always addressed. Megan and Melissa in particular went above and beyond for me always and was a pleasure to speak with them every time . I would ... Read Full Review
By : MELISSA AUSTIN
15 Feb 2024Thank you so much for your lovely review and feedback Brian! Also, thanks for being such a great tenant for so many years, we are sad to see you leave but wish you all the best for the future and if...

By : 'Lolly'
Branch : Coventry, 2 The Quadrant
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CV4
We as a family have used Suttons Estates for a long time, their customer service is outstanding, the go above and beyond for you, nothing is to much hassle. Would highly recommend this ... Read Full Review

By : 'Matthew'
Branch : Coventry, 2 The Quadrant
Services : Conveyancing (Conveyancing)
Sold price : £1200
Would you recommend ? : Yes
Postcode : CV6
I came to Suttons with wanting some advice of an investment property i was looking at purchasing through another agent. Megan from Suttons provided me with some amazing pointers and information needed to become a new landlord. Once the property completed she visited and provided me with a very ... Read Full Review

By : 'MALCOLM'
Branch : Coventry, 2 The Quadrant
Services : Letting (As a Owner)
Rent PCM : £795
Would you recommend ? : Yes
Postcode : CV12
Excellent Letting service provided by Megan, Gina & Jodie, supported by Ryan in sales and Manager Melissa. The team work well together with regular feedback and professional communication throughout the whole Letting process with a pro - active approach. The team effort resulted in a ... Read Full Review


By : 'anton'
Branch : Coventry, 2 The Quadrant
Services : Letting (As a Tenant)
Rent PCM : £750
Would you recommend ? : Yes
Postcode : CV12
I have been renting with Suttons for over 3 years and have never had any issues. They are always very professional and friendly, happy to help with any queries. Not like any other agency I have dealt with in the past. I would not want to rent through any other agent now, thanks to Melissa, Megan ... Read Full Review

By : 'DC'
Branch : Coventry, 2 The Quadrant
Services : Letting (As a Owner)
Rent PCM : £1485
Would you recommend ? : Yes
Postcode : CV6
Great experience with Suttons estate agents, after trying several different agents and having a terrible experience I can’t recommend Suttons enough. The process was personal and professional, I wouldn’t trust any other agent to manage my property portfolio! Thanks to everyone ... Read Full Review
By : 'Katie'
Branch : Coventry, 2 The Quadrant
Services : Letting (As a Tenant)
Rent PCM : £695
Would you recommend ? : No
Postcode : CV1
Where do i start. I loved all suttons properties that i look at online, especially this one flat. I arranged a viewing, and the women was 10 minutes late, she then didnt give me any helpful information about the flat AND forgot the forms for me to fill out. Also when i mailed them asking ... Read Full Review
Prices were brilliant. Just rubbish service

By : 'Singh'
Branch : Coventry, 2 The Quadrant
Services : Sales (Prospective Vendor/Buyer)
Sold price : £150000
Would you recommend ? : No
Postcode : CV2
I arranged to view this property on 17.09.14 @ 15.30. I was told that the agent had to show me around the property as the owner was in residential care. I arrived on time but there was no one to meet me so I called Agent and spoke to Paul who also originally arranged the viewing. He told me that ... Read Full Review
Employ staff that can handle calls from the public in a more professional manner. At the moment your staff are very arrogant.
By : 'Prospective'
Branch : Coventry, 2 The Quadrant
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CV4
I have dealt with many lettings agents before but none with this sort of lack of professionlism. Having arrived at my first location to view the house. I waited outside for the letting agent. Observing a couple leave the apartment block she greeted me with a "You for the viewing ya?". ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
https://www.suttonsestates.com/page/15-complaint-procedure
Last updated at 3/17/2023, 11:24:40 AM by allAgents