The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

5/5, 185 Reviews
97% Recommended
99% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
0% letting fee satisfaction

Valerie

Julie
By : 'Alan Fraser'
Services : Sales(As a Vendor)
Sold price : £244500
Would you recommend ? : Yes
Postcode : G64
Professional, friendly staff, helpful at all stages of both the selling and buying processes. I would certainly recommend Pacitti Jones to friends and family.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99.00% | 100% | £55,000 | £540,000 |
| Lettings | 0% | 0% | £0 | £0 |
Pacitti Jones
175 Kirkintilloch Road, Glasgow, City of Glasgow
G64 2LS
0141 772 2211
By : 'Jess'
Services : 3
Sold price : £117866
Would you recommend ? : Yes
Postcode : G21
Excellent service - well supported with all aspects of valuing and selling my flat. All staff that dealt with me were helpful, friendly and... Read Full Review
By : 'Watson'
Services : 3
Would you recommend ? : Yes
Postcode : G21
Pacitti Jones have done an amazing job us from start to end. There was no pressure us to use PJ. Colin was really informative as was the rest of the staff. Valerie kept us up to date all the way and can’t thank her enough keeping us... Read Full Review
All fees and prices were confirmed prior to agreement
By : 'Shailinder'
Services : 3
Would you recommend ? : Yes
Postcode : G64
My experience with Pacitti Jones was very good, I was consistently updated in regards to my property and I received a lot of help and feedback on the steps I should make. The staff were very friendly and approachable and I were to buy future properties I would consider buying from Pacitti... Read Full Review
By : 'Hussein'
Services : 3
Sold price : £180
Would you recommend ? : Yes
Postcode : G21
I recently sold my property through Pacitti Jones in Bishopbriggs and had an excellent experience from start to finish. From the very first valuation, the team were professional, knowledgeable, and realistic about the local market, which gave me a lot of confidence. The marketing of my property... Read Full Review


By : 'Hart'
Services : Sales( As a Vendor )
Sold price : £420000
Would you recommend ? : Yes
Postcode : G64
Very happy with the service. There was a delay with the sale board but that was sorted out and everything went without a hitch. I especially liked the client online facility so that I could check on viewer appointments and their... Read Full Review

By : 'Cate'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : G64
I have received great support from Valerie, firstly through the buying of a property and laterly though selling my curren property. I would definately recommend Pacitti Jones. Thank... Read Full Review
By : 'Stephen'
Services : 3
Would you recommend ? : Yes
Postcode : G64
From first contact to sale day I think the team at PJ Bishopbriggs have been awesome. Very quick to respond to questions and great at keeping us informed. Will recommend to anyone selling in... Read Full Review
Still to be paid but happy with rate
By : 'David'
Services : 3
Would you recommend ? : Yes
Postcode : G64
Excellent service throughout the valuation and setting up the app and clear communication the... Read Full Review
By : 'Roy'
Services : 3
Sold price : £232000
Would you recommend ? : Yes
Postcode : G33
Thoroughly professional and very efficient service, all the way from initial contact and valuation through preregistration, marketing, coordinating viewings and reviewing offers. Particular highlights were the quality of our interactions with Karen, Colin and Val, the photos taken by Salim and the ... Read Full Review


By : 'Rebecca'
Services : Sales( As a Vendor )
Sold price : £222
Would you recommend ? : Yes
Postcode : G64
The team in Bishopbriggs always kept us up to date with the progress of the sale of our property. We trusted their service and felt they were supportive of us throughout the process. Thank you so... Read Full Review
By : 'Lesley'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : G64
I’ve had an excellent service from staff at the Bishopbriggs office . Very professional and communicated at every step of the... Read Full Review
Have not paid fees yet


By : 'Mary'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : G64
The Bishopbriggs team advised on valuation of my property, organised home report & dealt with marketing. They also did all of the viewings , taking the pressure away from me., at all times treating my home with care & respect. They kept me informed at every stage. The whole process was concluded... Read Full Review
By : 'Kevin'
Services : 3
Would you recommend ? : Yes
Postcode : G64
Helpful, friendly and diligent from the beginning. Made the stressful process of selling a property much... Read Full Review

By : 'Angela'
Services : Sales( As a Vendor )
Sold price : £363
Would you recommend ? : Yes
Postcode : G64
Valerie, Julie and Karen had been very helpful! We have not moved in 29 years! They helped make a difficult and challenging experience that much better. Keeping us up to date with viewings, feedback and finally... Read Full Review


By : '11'
Services : Sales( As a Vendor )
Would you recommend ? : No
Excellent professional and efficient service.. Everything went very smoothly and my property is sold within two weeks. I was very surprised with the number of people who came to see the house.Very impressive.. Many... Read Full Review


By : 'Danielle'
Services : Sales( As a Vendor )
Sold price : £120
Would you recommend ? : Yes
Postcode : G21
Everything has been very quick and straightforward. The team are a pleasure to deal... Read Full Review


By : 'Arlene'
Services : Sales( As a Vendor )
Sold price : £145000
Would you recommend ? : Yes
Postcode : G64
Great service, right from the start, with good, honest help and advice. Know the area and their potential customers the... Read Full Review

By : 'JoanR'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : G61
Fantastic agents, super efficient and friendly, they kept me posted and right throughout the process. They really understand the local market and offered great advice. Valerie was especially fabulous. Great communications portal which kept me fully informed - with prompt real time updates. I would... Read Full Review
Very reasonable
By : 'Anonymous'
Services : Sales( As a Vendor )
Sold price : £342000
Would you recommend ? : Yes
Postcode : G64
completely satisfied with how the sale of my house was handled. it was all very efficient, easy and pleasant to deal with the staff. I was kept up to date with progress at all times. Thank you... Read Full Review


By : 'Callum'
Services : Sales( As a Vendor )
Sold price : £260000
Would you recommend ? : Yes
Postcode : G64
I recently used Pacitti Jones to sell my house in Bishopbriggs, and I couldn't be happier with the service. The team was incredibly efficient and professional throughout the entire process. They provided excellent communication, keeping me informed at every step. Their expertise and... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Our aim is to ensure that all of our clients are satisfied with everything that we do for them.
But we know that sometimes things don’t go as expected and we welcome feedback positive or negative so that we can improve our services and work out how to do things better in future.
If you have a complaint to make, please tell the person you have been in contact with that you are not happy with the service provided as soon as possible. You can do this in person, by telephone, by email or in writing. If they can deal with your complaint there and then, that is the quickest way to put things right.
If you are not happy with the response you receive, you should refer your complaint to the Manager responsible for that Branch or service. If you want to do this, we would ask that you set out your complaint in writing, either by e-mail or post. This will allow us to keep a formal record of your complaint and to understand the grounds of your complaint in more detail – which will help us to respond promptly. We endeavour to solve issues if and when they arise and setting out the objective or resolution that you would wish to see would be very helpful.
If the relevant Manger is unable to resolve your complaint to your satisfaction, they will usually refer it to the Chief Executive as a matter of course, but you can also ask them to do so.
Where a complaint is referred to the Chief Executive, he will review all the documentation relating to the service we have provided so far and all communications in either direction. He may involve and\/or consult other senior personnel in Pacitti Jones who have no prior involvement in providing the service that is the subject of your complaint.
He will reply in writing directly to you, usually by e-mail but by post if you prefer.
We recognise that Alternative Dispute Resolution Regulations have implemented EU law to promote alternative dispute resolution as a means of redress for consumers in relation to unsatisfactory services. We have chosen not to adopt a named ADR provider and any concerns over services should be addressed to the Chief Executive who will consider with you the suitability of ADR.
If you are not satisfied with the findings of our review and you and we do not agree to use ADR then you can refer your complaint to an independent body. Pacitti Jones is regulated by a number of independent bodies including the Law Society of Scotland, the Council of Letting Agents and the Financial Conduct Authority. The nature of your complaint would determine which regulator is appropriate and we will advise you which body is relevant to your case should the need arise (Scottish Legal Complaints Commission is the single gateway for legal complaints).
Last updated at 3/10/2017, 11:15:22 AM by allAgents