The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.8/5, 309 Reviews
95% Recommended
95% sales valuation accuracy
93% letting valuation accuracy
96% sales fee satisfaction
95% letting fee satisfaction

Carolina
By : 'Palna'
Services : Sales( I bought a property using them)
Sold price : £720000
Would you recommend ? : Yes
Postcode : SE20
Carolina has been an outstanding beacon of service and professionalism. She rightly introduced us to a property that very much is our dream forever home, having very quickly understood our style and family needs. I was incredibly impressed that this was only the second property she showed us and instantly knew this was right for us. Our purchase was rather delayed and complicated and despite this, her commitment to both us as purchasers and the seller meant that she kept her finger on the pulse at each stage to ensure we could complete and exchange before Christmas. We really can not praise her enough. Purchasing a property is one of the most stressful and taxing challenges one faces. At every stage we felt there were new barriers and despite this, Carolina handled each challenge with politeness, professionalism and genuine personable approach and utter speed and efficiency. At no point were we ever not kept up to date with her communication and her commitment, from viewing to completion - her work ethic can only be commended. She truly goes above and beyond at every stage. Our family will eternally be grateful to her for her support. Not only have we found our dream home, something that is far and beyond our expectations, but we are quite certain that had it not been for her specifically, we may very well have not been able to complete and exchange. As second time buyers we have had a lot of experience with various agents and companies before; Carolina without a shadow of a doubt is an exemplary beacon in her profession. Never have we had the pleasure of working with someone so committed to ensuring every detail, query, challenge and or problem was so efficiently and quickly dealt with. We wish her every luck in the future and have no doubt that she will continue to be incredibly successful.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95.00% | 96% | £236,440 | £3,200,000 |
| Lettings | 93% | 95% | £900 | £3,050 |
Pedder
Pissarro House, 77A Westow Hill, London, Greater London
SE19 1TX
020 8702 9333

By : 'Anonymous'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SE20
Really positive FTB experience with the agency and especially Natasha Best who was excellent throughout. Highly... Read Full Review

By : 'Sofie'
Services : Sales (As a Buyer)
Sold price : £467000
Would you recommend ? : Yes
Postcode : SE25
We recently bought a property as first time buyers through Izabella at Pedder. The whole process from start to end was very smooth, quick and efficient with excellent communication. They were very helpful through out and I would recommend them to any future... Read Full Review
By : 'Stelios'
Services : 4
Would you recommend ? : Yes
Postcode : CR7
I had a great experience purchasing my home through Pedder. Izabella was brilliant from start to finish. She was incredibly proactive with following up on all my queries, following up with solicitors and was always available whenever I had a question. She made what can be a stressful process feel... Read Full Review
By : 'Stelios'
Services : 4
Would you recommend ? : Yes
Postcode : CR7
I had a great experience purchasing my home through Pedder. Izabella was brilliant from start to finish. She was incredibly proactive with following up on all my queries, following up with solicitors and was always available whenever I had a question. She made what can be a stressful process feel... Read Full Review

By : 'Jordan'
Services : Sales (As a Buyer)
Would you recommend ? : No
Pedder Crystal Palace, and in particular Matt Thomas, were very communicative, responsive and diligent throughout the purchase of our property. It was a breath of fresh air to have an estate agent that seemed to care and actioned what needed to be actioned in a timely manner. We would gladly... Read Full Review

By : 'Lis'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SE19
We have just sold a property via Pedder, and we were extremely impressed by the professionalism and the brilliant level of service demonstrated by all the staff, and in particular, by Izabella who was our main contact the sale. She was excellent, was always available to respond to questions and... Read Full Review

By : 'Ereni'
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : SE26
I am so pleased and grateful to have Pia as our property manager. She is so very thoughtful, polite, and professional. She is both so adaptable to my needs and wishes, yet also stays firmly rooted in her expertise and advisory capacity. I can trust her in her invaluable role 100 percent, and I ... Read Full Review
By : 'Claudette'
Services : 4
Would you recommend ? : Yes
Postcode : SE19
I really enjoyed the service provided by the Crystal Palace Pedder team and especially the human and approachable way Natasha and Izabella interacted with us purchasing a property in the Crystal PalaceSouth Norwood area. She updated us frequently, negotiated with the seller, got back to us with... Read Full Review
By : 'Charlie'
Services : 4
Would you recommend ? : Yes
Postcode : SE19
From the moment I stepped into the office to arrange a viewing until I returned months later to pick up the keys to my home, I was extremely impressed by Natasha at Pedder her friendly, knowledgable and proactive approach. Her communication was always clear, sensible and helpful. She was a real... Read Full Review
By : 'Krissie'
Services : 4
Sold price : £785000
Would you recommend ? : Yes
Postcode : SE19
Really happy with Pedder our rental then subsequent purchase on the property. Agents on both sides were responsive and really helpful and friendly without being pushy and made the process very easy and relaxed (which I never thought I'd say during a house move)! It's been a real pleasure dealing... Read Full Review
By : 'Maja'
Services : 2
Would you recommend ? : Yes
Postcode : SE23
We haven't had much interaction, but when our wasching machine suddenly broke, Pia assisted us promptly communicating this to the landlord and arranging a smooth exchange a machine. Within a week and a half we had a machine. I appreciate Pia's responsiveness and... Read Full Review

By : 'adam'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SE19
We recently bought a property through Pedder Crystal Palace, and we couldn’t have asked a better experience, thanks to Natasha Best. From start to finish, Natasha guided us with patience, expertise, and genuine care. Not only did she make the process of buying our home smooth and straightforward, ... Read Full Review
By : 'Camilla'
Services : 4
Would you recommend ? : Yes
Postcode : SE19
Izabella was amazing to me! She was honest, direct and always available with any questions I had. I lost faith in estate agents until I met her. I am so pleased I found my flat though her. I really felt as though she would always go the extra mile me, and always had me in mind when properties came ... Read Full Review
By : 'Kate'
Services : 2
Sold price : £1200
Would you recommend ? : Yes
Postcode : SE19
I’ve had a great experience with Pedder. Scott and the team was friendly, professional, and always quick to respond. The whole process was smooth and stressfree. I’d definitely recommend them to anyone looking a reliable... Read Full Review
By : 'Chloe'
Services : 3
Would you recommend ? : Yes
Postcode : SE19
Natasha was genuinely the best thing about the whole process selling our flat - thank you being so diligent and on the ball, we couldn’t have done it without... Read Full Review
By : 'Chloe'
Services : 3
Would you recommend ? : Yes
Postcode : SE19
Natasha was genuinely the best thing about the whole process selling our flat - thank you being so diligent and on the ball, we couldn’t have done it without... Read Full Review
By : 'Chloe'
Services : 3
Would you recommend ? : Yes
Postcode : SE19
Natasha was genuinely the best thing about the whole process selling our flat - thank you being so diligent and on the ball, we couldn’t have done it without... Read Full Review

By : 'Raph'
Services : Sales (As a Vendor)
Sold price : £470000
Would you recommend ? : Yes
Postcode : SE19
Natasha was a brilliant agent us. She kept us updated throughout the sale process and also kept things moving by chasing solicitors when required. Without her help, it would have taken much longer to complete the sale. Would... Read Full Review
By : 'Shad'
Services : 2
Sold price : £1800
Would you recommend ? : Yes
Postcode : SE19
I rented a threebedroom flat in the through Pedder Crystal Palace, and the experience was outstanding. The team was professional and attentive, making everything effortless. Scott Merralls, the lettings manager, was incredibly helpful during the initial search and viewing; he provided clear... Read Full Review
By : 'Emily'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BR5
I’ve never encountered such an appalling lack of accountability and basic decency from a managing agent. As owners of a downstairs property, we have had to endure four separate leaks into our property due to the landlord's failure to maintain the building; each one more disruptive and damaging than ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Please contact bill@pedderproperty.com
Last updated at 3/26/2025, 8:38:55 AM by allAgents