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Vincent Chandler

5/5, 359 Reviews
99% Recommended

98% sales valuation accuracy

98% letting valuation accuracy

97% sales fee satisfaction

97% letting fee satisfaction

Contact Us
We are independent family estate agents in Bromley offering a friendly and personal service. Whether you are selling, letting, buying or renting our aim is to banish the negative reputation of estate agents by providing you with an exceptional service & make the process go as smoothly as possible. Please see o
ur Services page for information on all that our company has to offer you today. Our friendly team look forward to hearing from you soon.
"Avoid at all..."

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1 Star Review

By : 'Maisie'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : BR1

22 Jan 2022
People found this helpful0

I have rented for 5+ years dealing with estate agents across the country. I can honestly say that Vincent Chandler are by far the most rude and obnoxious agencies I have dealt with. Across the 1 year of dealing with them, I occurred several on going issues at the property. When I arrived only 1 of the spot lights worked (taking 2 months for replacements. During that time I was left with holes in the ceiling throughout the hallway and kitchen). The over head fan on the oven was broken (never fixed) and there was no hot water (kettle baths were a regular alternative). It took 3 days for a call out to have someone fix the boiler for the luxury of hot water. This was a re occurring problem(8 separate call outs). The water pressure in the shower took 5 call outs to fix across 3 weeks. On the one occasion I was left with an extension lead running electricity to a pump from under the bath wrapped in a plastic bag. When I raised a safety concern it was removed the next day. The integrated fridge door had to be fixed on 4 separate occasions. I had to throw a fridge and freezer full of food away each time when the door failed to shut properly. A new fuse board was fitted. The kitchen tap was replaced twice and continuously leaked. This added to an already damp kitchen. No water pressure was ever restored. The problems were never ending and I was made to feel like it was me. Hazel was the only agent to be polite and sympathise with the matters. She listened and responded with manners, email tone was appalling. If you were lucky to get a response you was always with a blunt sharp reply. If you had the pleasure of going into the shop you'd be greeted by a glare that started at your feet. quickly lost his temper when I questioned why I had to pay for the 2 days rent I wasn't in the property. I was told I had to hand my keys back on the Friday morning but the check out did not operate on weekends so it was booked for Monday. He reluctantly agreed, hung up the phone on me and I never heard from him again. Apart from the losing battle for a replacement on a 10 year old heavily stained carpet that apparently I contributed to damaging. It was non negotiable and if I was to see any of my deposit I had to accept the hefty charge. All in all it was an awful experience from start to finish. Rude, intimidating bullish owners/staff which caused alot of anxiety and upset throughout the time I was a young female tenant.


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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Sales98.00%97%£98,000£3,980,000
    Lettings98%97%£460£3,000
    Review Statistics
    From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
    GoodBadGoodBadGoodBadGoodBadGoodBad
    560108197089170
    Areas covered
    • All surrounding areas
    • BR1
    • BR2
    • BR3
    • BR4
    • BR5
    • BR6
    • BR7
    Address

    Vincent Chandler
    15 Henville RoadBromley, Greater London
    BR1 3HX
    020 8464 9804

    Opening Hours
    1. Monday :
    2. Tuesday :
    3. Wednesday :
    4. Thursday :
    5. Friday :
    6. Saturday :
    7. Sunday :
    1. 09:00 - 18:00
    2. 09:00 - 18:00
    3. 09:00 - 18:00
    4. 09:00 - 18:00
    5. 09:00 - 18:00
    6. 09:00 - 17:00
    7. Closed
    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
    • Conveyancing
    • Mortgage Advice
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    BRANCH ASSET
    Best rental ...

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    5 Star Review
    UserName

    UserName

    By : 'Daniel'
    Branch : Bromley, 15 Henville Road
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : BR1

    26 Feb 2024
    People found this helpful0

    I can't recommend Victor Chandler and their exceptional manager, Martin, highly enough! Not only did he match us with our perfect home, but he also introduced us to a wonderful landlord. Every step of the way, from initial viewings to the referencing process and finally taking over the ... Read Full Review

    Comments (0)Was this helpful?:
    I had an outstanding ...

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    5 Star Review
    UserName

    UserName

    By : 'Sara'
    Branch : Bromley, 15 Henville Road
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : BR2

    27 Nov 2023
    People found this helpful0

    I had an outstanding experience with Vincent Chandler. Their team was consistently cooperative and operated with genuine dedication, making the renting process smooth and stress-free. They were always creating a positive and trustworthy environment for us. Highly ... Read Full Review

    Comments (0)Was this helpful?:
    The best agency I have dealt ...

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    5 Star Review

    By : 'Mohamed'
    Branch : Bromley, 15 Henville Road
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : BR2

    27 Nov 2023
    People found this helpful0

    I had a remarkable experience with this tenancy agency. Their considerate approach and personalized professionalism made me feel valued as a tenant. They excel in treating everyone with genuine care, creating a positive renting atmosphere. Highly recommended for their outstanding ... Read Full Review

    Comments (0)Was this helpful?:
    Couldn't recommend ...

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    5 Star Review
    UserName

    By : 'Jessica'
    Branch : Bromley, 15 Henville Road
    Services : Sales (As a Buyer)
    Would you recommend ? : No
    Postcode : BR2

    22 Aug 2023
    People found this helpful0

    Being a first time buyer, and feeling the pressure of all the unknowns when it comes to buying a house, things were made so much easier having Phil as the estate agent for our property. Throughout our not so straighforward purchase when things kept cropping up and were facing delays, Phil was ... Read Full Review

    Comments (0)Was this helpful?:
    Me and my partner are first ...

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    5 Star Review
    UserName

    By : 'Holly'
    Branch : Bromley, 15 Henville Road
    Services : Sales (As a Buyer)
    Would you recommend ? : Yes
    Postcode : BR4

    3 Aug 2023
    People found this helpful0

    Me and my partner are first time buyers and must say that Phil was absolutely incredible from start to finish! He went above and beyond to assist us with our purchase and we couldn't be happier! Definitely would recommend! Thank ... Read Full Review

    Comments (0)Was this helpful?:
    Buying a property through ...

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    5 Star Review
    UserName

    By : 'Toby'
    Branch : Bromley, 15 Henville Road
    Services : Sales (As a Buyer)
    Sold price : £585000
    Would you recommend ? : Yes
    Postcode : SE18

    10 Jul 2023
    People found this helpful0

    Buying a property through Phil at Vincent Chandler was very straightforward. He kept in regular, but not too frequent, contact and we felt well informed throughout.v He was also very easy to contact when we needed to. We had a difficult purchase for a variety of reasons but Phil was not one of ... Read Full Review

    Comments (0)Was this helpful?:
    First class service, the Team ...

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    5 Star Review
    UserName

    UserName

    By : 'Martin'
    Branch : Bromley, 15 Henville Road
    Services : Sales (As a Vendor)
    Sold price : £590000
    Would you recommend ? : Yes
    Postcode : SE18

    10 Jul 2023
    People found this helpful0

    First class service, the Team at Vincent Chandler helped us with the sale of our property and couldn’t have handled it better, I would use them again and have already recommended them to others. Thank you Phil, Martin and Tracy for ... Read Full Review

    Comments (1)Was this helpful?:

    By : Tracey Gore

    11 Jul 2023

    Thank you Martin so much. We were more than happy when you asked us to market and sell your property and so delighted to have got you all over the finishing line, when things are becoming quite...


    I cannot fault Martin and ...

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    5 Star Review
    UserName

    UserName

    By : 'Thandi'
    Branch : Bromley, 15 Henville Road
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : BR2

    20 Jun 2023
    People found this helpful0

    I cannot fault Martin and Tracey from Vincent Chandler. I have rented a property in Shortlands for a year and the process of moving in and out has been smooth and seamless. I was well looked after during my tenancy and little issues within the flat were resolved promptly. Both Martin and Tracey are ... Read Full Review

    Comments (2)Was this helpful?:

    By : Tracey Cannon-Gore

    20 Jun 2023

    Hi Thandi, thank you so much for your kind comments, you were a brilliant tenant and we were sorry to see you leave, but pleased you have got onto the property ladder and bought your own property. ...


    Bought a buy to let flat in ...

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    5 Star Review
    UserName

    UserName

    By : 'Julia'
    Branch : Bromley, 15 Henville Road
    Services : Sales (As a Vendor)
    Would you recommend ? : Yes
    Postcode : SE9

    25 Apr 2023
    People found this helpful0

    Bought a buy to let flat in 2013 through Vincent Chandler & they have been the managing agents since we purchased. Over the past 10 years they have managed it very efficiently & found us 2 very good tenants. In Summer 2022 we sold our old family home through VC- they got us a cash ... Read Full Review

    Comments (0)Was this helpful?:
    Perfect service. Highly ...

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    5 Star Review
    UserName

    By : 'Dave'
    Branch : Bromley, 15 Henville Road
    Services : Sales (As a Vendor)
    Sold price : £315000
    Would you recommend ? : Yes
    Postcode : BR1

    15 Apr 2023
    People found this helpful0

    Would totally recommend this company with a very special mention for Phil. He was always there for us during a very long, drawn out sale, complicated by an existing tenant waiting for local authority housing. He found us a buyer at a price well above other valuations showing his finger was on the ... Read Full Review

    Comments (0)Was this helpful?:
    Phil and Martin at Vincent ...

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    5 Star Review
    UserName

    UserName

    By : 'Denise'
    Branch : Bromley, 15 Henville Road
    Services : Sales (As a Vendor)
    Sold price : £320000
    Would you recommend ? : Yes
    Postcode : BR1

    11 Apr 2023
    People found this helpful0

    Phil and Martin at Vincent Chandler managed my brother's property as a rental for many years. They clearly knew my brother well as a client and they went above and beyond anything I could have expected throughout the very difficult process of selling the flat after his death. I live outside ... Read Full Review

    Comments (0)Was this helpful?:
    Bought a house in Bromley. ...

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    5 Star Review
    UserName

    UserName

    By : 'Jack'
    Branch : Bromley, 15 Henville Road
    Services : Sales (As a Buyer)
    Sold price : £470000
    Would you recommend ? : Yes
    Postcode : BR1

    26 Mar 2023
    People found this helpful0

    Bought a house in Bromley. Phil was responsive and helpful. He also provided me with numbers for local tradesmen after sale. Vincent Chandler was overall very ... Read Full Review

    Comments (0)Was this helpful?:
    Vincent Chandler provided ...

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    5 Star Review
    UserName

    UserName

    By : 'Charles'
    Branch : Bromley, 15 Henville Road
    Services : Letting (As a Owner)
    Would you recommend ? : Yes
    Postcode : BR1

    27 Feb 2023
    People found this helpful0

    Vincent Chandler provided excellent service, firstly as full service managing agents for my rental property and secondly listing and marketing the property for sale. Despite challenging market conditions, they managed to sell the property with minimum fuss providing excellent communication with ... Read Full Review

    Comments (0)Was this helpful?:
    Great people and no ...

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    5 Star Review
    UserName

    By : 'Emma'
    Branch : Bromley, 15 Henville Road
    Services : Sales (As a Vendor)
    Would you recommend ? : Yes
    Postcode : BR1

    22 Feb 2023
    People found this helpful0

    I first met Martin when viewing a house and immediately liked his approach, I then decided to proceed with them listing our home. I met Phil and he took me through the selling process and guided me all the way to sale. What I like about the team at Vincent Chandler is they are genuine and we worked ... Read Full Review

    Comments (0)Was this helpful?:
    Phil is my first ...

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    5 Star Review
    UserName

    By : 'Ann'
    Branch : Bromley, 15 Henville Road
    Services : Sales (As a Buyer)
    Sold price : £100000
    Would you recommend ? : Yes
    Postcode : BR1

    12 Feb 2023
    People found this helpful0

    Phil is so incredibly helpful - with his support everything kept moving and we were able to buy the property we first saw with him in 8 weeks start to finish. Phil responded to queries and requests for access promptly and was always very professional so our purchase was as close to stress free as ... Read Full Review

    Comments (0)Was this helpful?:
    Amazing ...

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    5 Star Review
    UserName

    By : 'Natasha'
    Branch : Bromley, 15 Henville Road
    Services : Sales (As a Buyer)
    Would you recommend ? : Yes
    Postcode : BR1

    6 Feb 2023
    People found this helpful0

    I cannot thank Vincent Chandler enough for the whole process, especially Phil. Being new to the property world, Phil was so patient in explaining things to me, answering my questions and just being knowledgeable. He would even help me with what to expect from solicitors and other parties. He always ... Read Full Review

    Comments (0)Was this helpful?:
    Excellent ...

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    5 Star Review
    UserName

    By : 'Karla'
    Branch : Bromley, 15 Henville Road
    Services : Letting (As a Tenant)
    Rent PCM : £1100
    Would you recommend ? : Yes
    Postcode : BR1

    13 Jan 2023
    People found this helpful0

    We have encountered plenty of estate agents in the past (5 to be exact), I can say the service we received from Vincent Chandler is the best so far. The team are doing an excellent job most especially Martin who is approachable, responsive, professional, organised and very personal in dealing with ... Read Full Review

    Comments (0)Was this helpful?:
    A positive experience - yet ...

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    5 Star Review
    UserName

    UserName

    By : 'Dee'
    Branch : Bromley, 15 Henville Road
    Services : Sales (As a Vendor)
    Would you recommend ? : Yes
    Postcode : BR3

    5 Jan 2023
    People found this helpful0

    A positive experience - yet again. I have had dealings with Vincent Chandler over a number of years - initially with Martin and Tracey in a rental capacity. I always found them to be courteous, helpful, and to go the extra mile. Therefore, when it came to selling my property recently, I had no ... Read Full Review

    Comments (0)Was this helpful?:
    Phil Robinson at VC was great ...

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    5 Star Review
    UserName

    By : 'D.'
    Branch : Bromley, 15 Henville Road
    Services : Sales (As a Buyer)
    Sold price : £3980000
    Would you recommend ? : Yes
    Postcode : BR1

    6 Dec 2022
    People found this helpful0

    Phil Robinson , with whom I dealt with whilst buying, was especially helpful , knowledgeable , professional yet friendly. He dropped everything within thirty minutes to show me a house that I had enquired about , whilst I was in the area. If the rest of the Vincent Chandler team are like Phil, ... Read Full Review

    Comments (0)Was this helpful?:
    Faultless service and great ...

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    5 Star Review
    UserName

    UserName

    By : 'Simon'
    Branch : Bromley, 15 Henville Road
    Services : Sales (As a Vendor)
    Would you recommend ? : Yes
    Postcode : BR1

    30 Nov 2022
    People found this helpful0

    Cannot fault the service Martin and his team offered. Flawless. Helped us sell our place in no time, hit the bullseye with the valuation and helped us find a place to live after. A breath of fresh air when it comes to estate agents. They were professional, efficient, and above all else, ... Read Full Review

    Comments (0)Was this helpful?:
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    Last updated at 7/5/2019, 8:29:23 AM by allAgents