The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 82 Reviews
96% Recommended
100% sales valuation accuracy
100% sales fee satisfaction

Julia
By : 'Georgina'
Services : Sales(As a Buyer)
Would you recommend ? : Yes
Postcode : B91
Buying a property for the first time can be a daunting experience and although communication at times wasn't as I expected, it was really valuable to have Louise and Julia there to support me through the process! I am now the happy owner of a brand new apartment and want to say a very big THANK YOU to all of the ladies at Smart Homes for your assistance and guidance especially through the more difficult times with the developer! Best wishes to you all for the future!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100.00% | 100.00% | £165,000 | £1,000,000 |
Smart Homes
3 Union Road, Solihull, West Midlands
B90 3BT
01217444144 option 3

By : 'Raj'
Services : Sales( As a Buyer )
Would you recommend ? : No
Both Linda and Julia have been instrumental in ensuring a smooth completion of the purchase of my home. Very efficient and... Read Full Review
By : 'Paul'
Services : 3
Sold price : £312500
Would you recommend ? : Yes
Postcode : B91
Brilliant service in securing a purchaser and then working tirelessly to resolve any queries that arose to ensure a speedy completion which exceeded all expectations. Will definitely use Julia, Dawn and Linda again - many thanks... Read Full Review
By : 'Margaret'
Services : 4
Would you recommend ? : Yes
Postcode : B90
Have nothing but admiration the home team. We had not moved 40 years and being a little out of practice, needed a bit of handholding through the whole journey (buyingselling). So a big thank you to Dawn, Trish, Linda, Julia and Jazmine. You made it happen, we’re... Read Full Review
By : 'Paul'
Services : 3
Sold price : £165000
Would you recommend ? : Yes
Postcode : B90
Job well done ladies , Julia and Linda were fantastic and really helped the sale get over the line , everyone at Smart homes are very helpful , Thank... Read Full Review


By : 'Hend'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : B28
I would like to thank Smart Homes, especially Dawn, who was very helpful and professional throughout the entire process, making our move smooth and... Read Full Review


By : 'Tamer'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : B28
Great service from Smart Homes, particularly Dawn. Very professional and supportive throughout the... Read Full Review

By : 'Tarek'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : B28
Excellent service and have no hesitation in recommending smart... Read Full Review

By : 'Hannah'
Services : Sales( As a Buyer )
Sold price : £189000
Would you recommend ? : Yes
Postcode : B91
Very helpful and professional customer service. Especially from Trish, Linda and Julia. Really cared about doing a good... Read Full Review

By : 'Erkin'
Services : Sales( As a Buyer )
Sold price : £195000
Would you recommend ? : Yes
Postcode : B91
We recently complete our purchase with Trish. From the day one she helped us a lot and informed everything in advance. She made our purchase very smooth and quick. I am very happy to work with... Read Full Review


By : 'Amran'
Services : Land & New Homes
Sold price : £207500
Would you recommend ? : Yes
Postcode : B91
Trish, Julia & Co have been wonderful in overseeing my recent property purchase. Their friendliness, patience and pro-activeness made the purchase process much less stressful than anticipated. This is the second time I have purchased through SmartHomes and certainly will do again in the... Read Full Review


By : 'Russ'
Services : Sales( As a Buyer )
Sold price : £228000
Would you recommend ? : Yes
Postcode : B91
I have both purchased a new property from SMART Homes and in the process of selling my current property with them also. On the new purchase, of a new build, I have had excellent engagement and feedback and help from primarily Trish and I am due to move in during February 2024. On Sales side, ... Read Full Review


By : 'Imran'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : B28
Excellent Service from SmartHomes Estate Agents, Thanks to Debbie! I recently purchased a property through SmartHomes Estate Agents, and I want to express my gratitude for the outstanding service provided by my sale progressor Debbie. Debbie's guided me through the process, always kept... Read Full Review


By : 'Ash'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : B91
Thank you to Smart Homes for a wonderful experience purchasing my first property! I cannot emphasise highly enough the invaluable support and care Trish provided throughout the entire process. A special mention to Dawn who played a pivotal role from the initial stages of the sale, she was... Read Full Review

By : 'Happy'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Really satisfied with the service from smart homes, they sold our property fast then went the extra yard with up to date information during our sold period and were always available to clarify anything, special thanks to Debbie... Read Full Review


By : 'Jane'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : B91
I've recently moved to Broadoaks in Solihull and had the pleasure in dealing with Trish. Trish was always very helpful and really helped push things along for me - really couldn't have wished for a better... Read Full Review
By : 'Sesh'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : B91
Great service from Trish, Julia,& Louise, when buying new home in Broadoaks Really supportive throughout the whole process, anything I needed they took care of, couldn't recommended Smart New Homes... Read Full Review

By : 'Garrison'
Services : Sales( As a Buyer )
Sold price : £325000
Would you recommend ? : Yes
Postcode : B91
I bought an apartment using Smart homes and I couldn't reccomend them highly enough. It was a pleasure dealing with Dawn and Trish. They were very knowledgeable, friendly and professional. Any enquiries were dealt with very quickly and efficiently. I would definately use Smart Homes... Read Full Review

By : 'Iman'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : B91
Very helpful and professional! Both Trish and Dawn helped us a lot with our purchase - thank you for your support through all... Read Full Review

By : 'Barry'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : B94
I recently purchased an apartment at Broadoaks . Both Dawn and Trish were knowledgeable, friendly and professional. They always kept in touch throughout the process and quickly resolved any queries. Despite their busy schedule they always found time to meet and greet me whenever I visited the... Read Full Review
By : 'Arooj'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : B91
I have had the pleasure to purchase my property with Smart Homes. They were a very friendly and proactive team. I had been liaising particularly with Trish. She has been such a big help in helping to get the deal done on my apartment. She responds to queries quickly and is very helpful and... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
1. The initial point of contact for all complaints is either Emma Daffurn (sales) or Mark Farebrother (lettings) who can be contacted at the branch. The complainant should be provided with their full name, address and contact details.
2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing.
3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days.
4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint.
5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant.
6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306
7. Customers may be given a copy of this in-house procedure.
Last updated at 9/13/2023, 7:16:45 AM by allAgents