The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.5/5, 94 Reviews
89% Recommended
50% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
By : 'joynur'
Services : Letting(Prospective Landlord/Tenant)
Would you recommend ? : Yes
Postcode : EN6
Hi Tom I have just had a difficult conversation with my sister, the guarantor. She has sent the employers reference to your vetting agent but later received further requests for payslips and for her boss to send the letter from his email account. These last minutes requests were not mentioned in the original secure proforma. My sister has been asked to send these directly to one of UK TenacyData's employee via unsecured email. My sister is a senior consultant in an A/E ward and given the situation there cannot approach her boss to carry out such tasks. She can no longer act as my guarantor and she requests that you and UK tenancy data delete all data in respect of her. Yet again there is a clear distinction between what I am being told and what UK Tenancy data are telling you. Your email to me this morning stated outstanding matters were the letter and the proof of property ownership - it did mention payslips nor the direct email from the boss. From our conversation today I was led to believe you do not think I need a guarantor as I started my job yesterday. I question the efficacy of your current vetting agent. Regards - J

| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50.00% | 100% | £285,000 | £472,500 |
| Lettings | 100% | 99% | £695 | £800 |
Raine and Co
11 Darkes Lane, Potters Bar, Hertfordshire
EN6 1AJ
01707 665577
By : 'CrystalBabies444'
Services :
Would you recommend ? : Yes
20 Feb 2026I had been looking for a rental property for a few months and had felt quite let down by other agents, false promises and bidding wars. Darren at Raine and Co in Potters Bar was amazing from start to finish. From keeping me updated to going through the referencing - Darren kept us in the loop and... Read Full Review
By : 'We'
Services :
Would you recommend ? : Yes
15 Feb 2026I have had an excellent experience with Raine and Co Potters Bar. Their team has been consistently professional, responsive, and genuinely helpful throughout the entire process. Communication was clear, timely, and reassuring, which made everything feel smooth and well managed. What really stood... Read Full Review
By : 'sanjay'
Services :
Would you recommend ? : Yes
14 Jan 2026... Read Full Review
By : 'hari'
Services :
Would you recommend ? : Yes
14 Jan 2026I rented a house through Raine and Co in Potters Bar and honestly had a great experience. The team was friendly, professional, and easy to deal with from start to finish. Communication was clear, and whenever something came up during the tenancy, it was handled quickly and without hassle. Made... Read Full Review
By : 'Hannah'
Services :
Would you recommend ? : Yes
14 Jan 2026We have had a great experience with Raine & Co. They are very professional and clear. We would definitely recommend... Read Full Review
By : 'Faegheh'
Services :
Would you recommend ? : Yes
14 Jan 2026Excellent service from start to finish. The team were professional, responsive, and genuinely helpful throughout the whole process. Communication was clear and timely, and they always took the time to answer my questions and keep me updated. Everything was handled efficiently and smoothly, which... Read Full Review
By : 'DG'
Services :
Would you recommend ? : Yes
14 Jan 2026I have dealt with Rain and co for the sale of my house and the purchase of my next one. I must admit that i was quite stressed to go through the process but it has been a pleasure from the first moment until the end. Keep up the good... Read Full Review
By : 'Louise'
Services :
Would you recommend ? : No
7 Dec 2025Extremely disappointed with this agency. They placed a tenant in my property and serious issues later came to light that should have been identified with proper checks. This resulted in major financial loss and years of stress. It felt like they prioritised filling the property rather than... Read Full Review
By : 'John'
Services :
Would you recommend ? : No
12 Nov 2025They shared my details with Urban Billing, who chased me for service bills for a property I was no longer at. Threatened me with bailiffs, do not trust! My apologies I have b en informed that they were not responsible for sharing my details with Urban... Read Full Review
By : 'Monte'
Services :
Would you recommend ? : Yes
20 Aug 2025Great service from beginning to end. Always available and easy to communicate with. Paul and Michael supported me throughout the process, keeping me updated with the progress of my purchase and sale. Highly... Read Full Review
By : 'Marco'
Services :
Would you recommend ? : Yes
19 Aug 2025We recently bought our home through Raine and Co and had a really positive experience. From start to finish the team were professional, approachable, and always quick to respond to any questions we had. Buying a house can feel stressful, but they kept us updated throughout and really helped to make ... Read Full Review
By : 'Jon'
Services :
Would you recommend ? : Yes
19 Aug 2025Raine & Co did a great job in a difficult market. They were also very helpful in getting an exchange and completion date sorted in awkward circumstances. In particular Paul’s experience managed to ensure everything happened as we and others in the chain had been... Read Full Review
By : 'Jane'
Services :
Would you recommend ? : Yes
22 Jan 2025My sons Matthew & Mark Dean and myself Jane Fletcher have had an excellent service from Liam through the selling of 2 St Vincent Way. Very helpful and very polite and excellent communication with him. Will definitely use Liam again. Can’t thank you enough for getting the sale over... Read Full Review
By : 'L'
Services :
Would you recommend ? : Yes
22 Jan 2025... Read Full Review
By : 'Rebecca'
Services :
Would you recommend ? : Yes
30 Sept 2024We had a great experience in buying our first home with Raine and Co. Paul was very easy to communicate with and answered out questions promptly which made the whole process so much easier. Buying your first home is a super stressful endeavour and so it was wonderful to have an estate agent that we ... Read Full Review
By : 'Peter'
Services :
Would you recommend ? : Yes
15 Sept 2024S and P services works for them and they are great people, great place to buy or rent a property. They never sold or rent a property without being deep cleaned by S and P cleanes.pone stop place for student accommodation... Read Full Review
By : 'Jaeden'
Services :
Would you recommend ? : Yes
10 Sept 2024I had a very positive experience with Vicki and Maria. Their excellent communication made the process smooth and straightforward. Their prompt responses to my questions, as well as those from others, were greatly... Read Full Review
By : 'Sophie'
Services :
Would you recommend ? : Yes
12 Aug 2024Couldn’t recommend Raine and Co more! Elsa and Zara were really helpful finding me somewhere quick and stress free. Amazing customer... Read Full Review
By : 'Nita'
Services :
Would you recommend ? : Yes
11 Aug 2024I had the most AMAZING experience with Raine and Co. Raine and Co treats every client with respect, dignity and warmth. Elsa and Zara made my renting process very smooth and hassle free. The communication and quick response to questions made me feel very important. I have encountered different... Read Full Review
By : 'Niraj'
Services :
Would you recommend ? : Yes
17 Jul 2024I recently purchased a house with the help of Raine & Co Estate Agents, and I couldn't be more satisfied with the experience. From start to finish, the process was incredibly smooth and fast, exceeding all my expectations. Special thanks to Paul Raine, who looked after me throughout the entire... Read Full Review
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Last updated at 12/3/2025, 12:49:22 PM by allAgents