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Henstock Property Services
4.9/5, 105 Reviews
99% Recommended
100% sales valuation accuracy
100% sales fee satisfaction
Henstock Property Services are a local & independent estate agent & residential letting specialist set right in the heart of Middleton Town Centre, and you can find us right next to the Tesco superstore. We believe location is very important, and our brand new office is open 7 days a week, and is adjacent
to the large Tesco superstore in Middleton Town Centre, with an average weekly footfall of approximately 50,000 people. So you can be sure that your property will get the maximum exposure.
"Our experience from start to..."
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5 Star Review
Jonathan
Philip
By : 'Ramsbottom'
Services : Letting(I am a Tenant)
Would you recommend ? : Yes
Postcode : M24
1 Feb 2020
People found this helpful1
Our experience with the Henstock team from the start has been to a high standard. I was lucky able to be the first to view my property and therefore was able to sign and put a (weeks) deposit down the same day. This is mine my partners first time renting and therefore We didn’t really know what level of service we should expect. Upon viewing the property we was greeted by Andrew who shown us around and answered all my DIY questions, which was a priority for me and my partner. As even though we our only renting it was imported to me to add personal touches to our new home. In which Andrew had all the answers to hand and thankfully was all “yes that’s fine to do X Y Z to the property.” Following the viewing we shortly made our way to the branch, Where we were then greeted by Johnathan - who knew exactly who we were and took moments to gather the documents to sign. Once again this was all very new to ourselves but Johnathan explained everything very clearly and was more than helpful. Johnathan informed us after we had completed the checks online the maximum this could take is two weeks and that being based on our employees confirming our employment... HOWEVER after viewing the property on the Wednesday and doing same day signing/online forms we was over the moon to be told on the Friday that we were successful in the checks! We was not expecting to hear back from henstocks so soon! We was then asked which was our preferred move in date and again I was not expecting to be offered a choice in the matter but that just shows how accommodating Henstocks our. Last but not least the move in day with Philip. When arriving at the property ready to sign what we thought would be a long morning of signing we was proven wrong. Philip had been at the property what seemed like well over an hour ensuring all checks had been done and even evidently replacing old alarms with new, along with a new front door lock. This reassured me and my partner that we were renting with a good agency and that we knew that any upcoming issues would be resolved to a high standard. After Philip had completed the odd jobs he talked us through the forms and made it very enjoyable. I think if anyone has ever met Philip will know he is really easy to get on with and like a good laugh, which is exactly what you want on your move in day. Therefore we’d like to say a big thank you to everyone at henstocks and I know from speaking to family and friendly not all estate Agents have such a high standard as you guys.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100.00% | 100.00% | £55,000 | £700,000 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 4 | 0 | 35 | 1 | 39 | 0 | 22 | 0 | 3 | 1 |
Areas covered
- Blackley
- M24
- M25
- M35
- M40
- M8
- M9
- Middleton
- Moston
- OL10
Address
Henstock Property Services
24 Fountain Street, Manchester, Greater Manchester
M24 1AF
01616545944
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:30 - 16:00
- 10:00 - 14:00
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Avoid Henstock (especially ...
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1 Star Review
By : 'Previous'
Branch : Middleton, 24 Fountain Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
4 Jul 2025
People found this helpful0
If you're looking to buy or sell a property efficiently and professionally, I would strongly advise against using Henstock — especially the agent Andrew. We had a terrible experience as buyers, wasting over two months of our time due to their lack of communication and followup. After our offer was ... Read Full Review
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Great experience and would ...
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5 Star Review
By : 'Elliot'
Branch : Middleton, 24 Fountain Street
Services : Letting (As a Tenant)
Rent PCM : £950
Would you recommend ? : Yes
Postcode : M24
6 Jan 2024
People found this helpful0
Andrew and Phil was very committed and went the extra mile to get us the property we want. They communicated well throughout the process with our buyer and kept us in the loop with what the process was and how to go through with our first renting experience. We appreciate everything they did and ... Read Full Review
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Our Henstock ...
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5 Star Review
By : 'Ellie'
Branch : Middleton, 24 Fountain Street
Services : Letting (As a Tenant)
Rent PCM : £950
Would you recommend ? : Yes
Postcode : M24
21 Nov 2023
People found this helpful1
We began our journey with Henstock from emailing to organising a viewing. The email was quickly responded to and a viewing was organised without any hassle. The viewing was also worked around me and when I could make it (the other houses I went to view were given times and some I couldn’t ... Read Full Review
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I recently rented an ...
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5 Star Review
By : 'Absar'
Branch : Middleton, 24 Fountain Street
Services : Letting (As a Tenant)
Rent PCM : £725
Would you recommend ? : Yes
Postcode : M9
17 Jul 2023
People found this helpful0
I recently rented an apartment with Henstock Property Services. Whole process was very smooth. My viewing and application was handled by Philip and Andrew. I had a great viewing experience since Philip was very knowledgeable about the property and the area. Application process was also very good. ... Read Full Review
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Henstock property ...
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5 Star Review
By : 'Ray'
Branch : Middleton, 24 Fountain Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : M24
28 Jun 2023
People found this helpful0
Henstock Property Services were absolutely fantastic during the renting process. The team are welcoming, supportive and incredibly helpful for us first-time renters. Andrew and Philip couldn’t have been more helpful and informative. 10/10 service and would definitely ... Read Full Review
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Excellent ...
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5 Star Review
By : 'Anna'
Branch : Middleton, 24 Fountain Street
Services : Sales (As a Vendor)
Sold price : £350000
Would you recommend ? : Yes
Postcode : M24
2 May 2023
People found this helpful0
Henstock Property Services dealt with the sale of my house with sensitivity and professionalism. Phillip Henstock communicated clearly with me and guided me through the process from valuation to completion. Andrew Clegg, in particular, was super supportive, accommodating and excellent at balancing ... Read Full Review
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Amazing ...
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5 Star Review
By : 'Cheryl'
Branch : Middleton, 24 Fountain Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : M24
29 Dec 2022
People found this helpful0
We have just bought a house that was up for sale with Henstock. We had many bumps along the way, anything that could go wrong did. Having said that, the problems were out of the estate agents hands but, Jonathan and Andrew were amazing and went above and beyond to sort out any issues. They were ... Read Full Review
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Amazing ...
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5 Star Review
By : 'Cheryl'
Branch : Middleton, 24 Fountain Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : M24
29 Dec 2022
People found this helpful0
We have just bought a house that was up for sale with Henstock. We had many bumps along the way, anything that could go wrong did. Having said that, the problems were out of the estate agents hands but, Jonathan and Andrew were amazing and went above and beyond to sort out any issues. They were ... Read Full Review
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Excellent ...
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5 Star Review
By : 'Alix'
Branch : Middleton, 24 Fountain Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : M9
7 Dec 2022
People found this helpful0
Andrew and the team were fantastic, they helped so much- particularly when we were having difficulties with our solicitors. If we sell in the future we’ll use Henstock. Very smooth and customer ... Read Full Review
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Henstock Property ...
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5 Star Review
By : 'Emma'
Branch : Middleton, 24 Fountain Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : M24
28 Nov 2022
People found this helpful0
Big thank you to Andrew and Philip for all your help and support after viewing a property and organising a smooth transition moving in to the house. Very professional and friendly. Would definitely recommend and use again in the future if needed ... Read Full Review
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the best ...
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5 Star Review
By : 'Ilie'
Branch : Middleton, 24 Fountain Street
Services : Letting (As a Tenant)
Rent PCM : £695
Would you recommend ? : Yes
Postcode : M9
26 Nov 2022
People found this helpful0
We are very satisfied with this company, we advise everyone to use the services of this real estate agency, as they are professional, reliable, clear, fast and friendly. Based on my own experience, I can say without hesitation that this is the best real estate agency in Manchester. They care about ... Read Full Review
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Friendly and effective ...
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5 Star Review
By : 'Anna'
Branch : Middleton, 24 Fountain Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : M9
25 Nov 2022
People found this helpful0
Friendly and effective service with great communication (which is exactly what you want when dealing with a house sale). Definitely ... Read Full Review
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Good professional agents was ...
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5 Star Review
By : 'Jolie'
Branch : Middleton, 24 Fountain Street
Services : Letting (As a Tenant)
Rent PCM : £695
Would you recommend ? : Yes
Postcode : M24
2 Nov 2022
People found this helpful0
Good professional agents was always on top of repairs when you call they will have someone over within 24 hours. stayed in the house for more than two years and had a new boiler fitted to make sure that i never had problem with hot water as i had a child in the house as the boiler had a small ... Read Full Review
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Henstock property services is ...
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5 Star Review
By : 'Faye'
Branch : Middleton, 24 Fountain Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : OL11
4 Apr 2022
People found this helpful0
Henstock property services is an outstanding company . From start to finish all the Team was very helpful and was understanding ,if I had any concerns or questions. I could rely on all team members to answer those and fill me with reassurance,Thanks to this company I am now in a rental property ... Read Full Review
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I would like to express my ...
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5 Star Review
By : 'Alena'
Branch : Middleton, 24 Fountain Street
Services : Letting (As a Tenant)
Rent PCM : £495
Would you recommend ? : Yes
Postcode : OL11
22 Feb 2022
People found this helpful0
I would like to express my gratitude to the Team of Henstock PS! I've been using their services for three years now. I had to move home recently and realized that I was really lucky to have such a reliable business partner for all matters regarding the search of a new home for me. Amazing ... Read Full Review
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Helpful, knowledgeable and ...
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5 Star Review
By : 'David'
Branch : Middleton, 24 Fountain Street
Services : Sales (As a Vendor)
Sold price : £187000
Would you recommend ? : Yes
Postcode : M24
15 Apr 2021
People found this helpful1
Our house sale has recently completed and I found all the staff I dealt with at Henstock friendly, very helpful, knowledgeable and I would highly recommend them. Whenever I called, they were quick to respond and dealt with my queries quickly and efficiently, nothing was too much trouble. After 40 ... Read Full Review
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Mrs ...
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5 Star Review
By : 'Jane'
Branch : Middleton, 24 Fountain Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : M24
6 Apr 2021
People found this helpful1
Henstock Property Services were excellent to deal with, true professionals and a very fast service. Many Thanks to Andrew Clegg ... Read Full Review
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Great service throughout with ...
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5 Star Review
By : 'Carl'
Branch : Middleton, 24 Fountain Street
Services : Letting (As a Tenant)
Rent PCM : £575
Would you recommend ? : Yes
Postcode : M24
9 Mar 2021
People found this helpful1
Great service throughout with nothing too much trouble. Kind and very friendly and would definitely recommend this service to friends and ... Read Full Review
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Excellent customer service, ...
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5 Star Review
By : 'Elaine'
Branch : Middleton, 24 Fountain Street
Services : Sales (As a Vendor)
Sold price : £123000
Would you recommend ? : Yes
Postcode : M24
21 Feb 2021
People found this helpful1
Excellent customer service, professional and courteous at all times. My elderly father recently sold and purchased a property with them and they were there to guide and help him throughout, nothing is too much trouble to them going above and beyond on numerous occasions. I would highly recommend ... Read Full Review
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Super team of friendly, ...
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5 Star Review
By : 'Lynn'
Branch : Middleton, 24 Fountain Street
Services : Property Management (They manage our building)
Would you recommend ? : Yes
Postcode : M24
17 Feb 2021
People found this helpful1
We highly recommend Henstocks super team of friendly, efficient staff who have always been available to answer our questions when we purchased and sold a property with them. We especially appreciate Andrew's knowledgeable advice and guidance when managing our rental property. After having a ... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
At Henstock Property Services we take any complaint no matter how small very seriously. Our first attempt at resolving any complaints will be by discussion but if you feel that we need to carry out any further investigation we would ask you to fill in a complaints form. What happens next? The company Director will look at the validity of your complaint and advise you of the following 1. How the complaint will be assessed. 2. If there are any issues that need resolving, how they will be rectified. 3. What actions will be taken to stop a repeat ( lessons learnt ) 4. How to escalate your complaint to an ombudsman if you still feel that you have a grievance.
Last updated at 11/11/2015, 10:23:31 AM by allAgents
