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The UK's Largest Customer Review Website for the Property Industry

4.3/5, 153 Reviews
84% Recommended
100% sales valuation accuracy
97% letting valuation accuracy
95% sales fee satisfaction
89% letting fee satisfaction
By : 'Charlie'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : BH9
Tl;dr: Very expensive ESPECIALLY if you're a student I highly recommend someone else. NO value for money but fast telephone service. Okay two stars for multiple reasons, So me and my flatmates rented a house in Trafalgar road the house was nice and well presented. So we decided to take it. Then as time went on more and more things became apparent. lets start with the fees (This is not an issue anymore I understand) Fees: The fees came to 1 full months rent. so £441 pp for us to pay already a lot of money considering we're living at student halls.. (it's now max 5 weeks) + security deposit of £180 + the deposit which was £458 per person. as well. so we're already over £1000. we did not need to pay this all up front it was spread out over 6 months. but even so for university students I never recovered finanically The house itself was nice I'll admit that but upon the checking out report it stated there was NO mould evidenced. I know this is not true because I myself have sent them photos of the mould in question. plus in my room the vent in there tended to "dribble" leaving a red streak marks going down the wall (We had to pay for that) desipite that being completely out of my control. We moved in without mattress protectors on some of the beds and we were charged for that as well (I would like to know when they compared our checkout report with) Speaking of the checkout report. I know of two other people living in different houses under different letting agents. One of them was a group of 4 people and they all together had to pay a total of £207. where as the other one only had to pay £30! We had to pay £650 for cleaning. so it was over triple the first one and over 21 times the other one! Now in terms of value we payed £441 pp without bills (there was 6 of us) but when I looked up the property on zoopla, it is a converted 4 bedroom house with an estimated rent value at £1850 so we had to pay an extra £800 because they added two rooms. I will admit they had great fast service. this is why I rated them two stars not one.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 95% | £124,000 | £600,000 |
| Lettings | 97% | 89% | £350 | £3,000 |
Enfields Estate Agents
383 Wimborne Road, Bournemouth, Dorset
BH9 2AQ
01202 635870
By : 'Marisa'
Services : 2
Would you recommend ? : No
Postcode : BH9
TENANTS BEWARE – DO NOT RENT FROM THIS LANDLORD / AGENT 31 BEMISTER ROAD BH9 1LG My experience has been awful and I wouldn’t want anyone to go through the same. After leaving the property in SEPT 2025, they kept £560 of our deposit issues that were preexisting, approved by them in writing, or... Read Full Review
By : 'Nicki'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : E12
We have been with Enfields for some years now, and they support us with our buy-to-let properties. The team at the Winton branch respond quickly whenever problems arise. They build up good relations with all the tenants by resolving any issues quickly and efficiently. They are good at keeping... Read Full Review
By : 'Karen'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BH9
It your son or daughter is a student please tell them to beware before renting from Enfields. If you want to be left without hot water and heating for weeks in the middle of December, if you want to live in a house with mice and lots of problems that Enfields refused to help with rent from them. If ... Read Full Review
By : 'Ana'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BH1
My experience with Enfields Real Estate Agency was exceptional, thanks to their agent, Bethany. Her professionalism, efficiency, and kindness set a high standard for real estate service. Bethany's prompt and transparent communication, along with her problem-solving skills, ensured a smooth ... Read Full Review

By : 'Gill'
Services : Sales (As a Vendor)
Sold price : £282000
Would you recommend ? : Yes
Postcode : BH11
I can thoroughly recommend Enfields Winton branch for their expertise, service and advice, all delivered in a friendly and approachable manner. I would not hesitate to use them again in the... Read Full Review
By : 'Yvonne'
Services : Sales (As a Vendor)
Sold price : £600000
Would you recommend ? : Yes
Postcode : BH3
Helpful and easy to communicate progress on the sale of the property. I would recommend to a friend. Both Jack & Rachael were very supportive as I was not able to be at the property most of the... Read Full Review
By : 'Rory'
Services : Letting (As a Tenant)
Rent PCM : £1025
Would you recommend ? : No
Postcode : BH2
I feel bad for the tenants that moved into the flat I had with Enfields Estate Agents Bournemouth, or any property with them. Firstly, they used photos for the listings that were at least 5+ years old at the time (2019) and then used them AGAIN after my tenancy (2023), the flat didn't even... Read Full Review

By : 'Damian'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BH10
Amy showed us around several properties and gave us enough time to look around. Was a really good experience and we are continuing with... Read Full Review

By : 'Jacob'
Services : Letting (As a Tenant)
Rent PCM : £2560
Would you recommend ? : Yes
Postcode : BH9
Great experience with Amy at winton Enfields. Found us the perfect student property and great with communication and updates. Understood our requirements and... Read Full Review

By : 'Kylie'
Services : Letting (As a Tenant)
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : BH9
Amy was fantastic when helping us with our house viewings, she was very polite and helpful when answering any questions we had. She booked us appropriate properties that met our requirements and expectations and helped us to find our perfect property for next... Read Full Review

By : 'Hannah'
Services : Letting (As a Tenant)
Rent PCM : £1950
Would you recommend ? : Yes
Postcode : BH10
Amy helped us find student accommodation and provided great communication along the way. We were able to view houses quickly and... Read Full Review

By : 'Helen'
Services : Letting (As a Owner)
Rent PCM : £1900
Would you recommend ? : Yes
Postcode : BH9
I used Enfields for the first time last year to find student tenants for my properties. With their efficiency and regular updates I was happy to use them again this year. They increased my rent in line with current rates increasing yield. All staff are friendly and willing. Amy dealt with the ... Read Full Review
By : 'Steve'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BH10
I used Enfield for managing a property for a number of years, and eventually selling it. On both counts they did a great job, and I would recommend them for either... Read Full Review

By : 'Colin'
Services : Sales (As a Buyer)
Sold price : £360000
Would you recommend ? : Yes
Postcode : BH9
Enfields has assisted me in buying 3 properties in Bournemouth and work with me to let them. They have outstanding staff supporting the house purchase (big shout to Amy and Hugo) and a brilliant back team assisting with all the letting administration (Hannah is fantastic). Enfields are the choice ... Read Full Review

By : 'Sarah'
Services : Letting (As a Tenant)
Rent PCM : £3000
Would you recommend ? : Yes
Postcode : BH9
So far we’ve had a really positive experience, as a group of students stress is through the roof without havi mg to worry without housing. Hugo has been really helpful and friendly, our experience with enfields has been nothing but... Read Full Review

By : 'Jase'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BH14
I decided to get in contact with Enfields and as somebody moving from the London area, I was originally apprehensive on moving to a new location. Jack was very informative and kept in contact from start to finish ensuring the whole process went smoothly. A big thank you to Jack and all of... Read Full Review

By : 'Olivia'
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : BH9
After speaking to Amy and discussing my requirements, she was positive and encouraging therefore I was delighted that within 48 hours I got a call from her with a property that met all my needs. After visiting the property we proceeded to put a deposit down- I felt I was listened... Read Full Review


By : 'Guy'
Services : Sales (As a Vendor)
Sold price : £190000
Would you recommend ? : Yes
Postcode : BH2
Every aspect of our sale was professionally handled with care and exemplary dexterity. The experience and skill of Jonathon in nursing through the difficult bits of the transaction was masterful. Enfield's deserve to continue as Bournemouth's leading estate agent because they are... Read Full Review

By : 'Tiree'
Services : Letting (As a Tenant)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : BH1
we had Amy as our letting agent and she was so helpful and gave us all the information we needed before going ahead with our property. So kind and even arranged a viewing that was more suited for us and in a better location that was a lot better for what we... Read Full Review


By : 'Jackie'
Services : Sales (As a Vendor)
Sold price : £258000
Would you recommend ? : Yes
Postcode : BH3
Sold my flat through Enfields and the whole process from valuation , viewing to completion was great thanks to the Jessica Butler and Greg Blackman for their superb... Read Full Review
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Last updated at 3/5/2024, 7:00:09 AM by allAgents