The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 103 Reviews
97% Recommended
91% sales valuation accuracy
83% letting valuation accuracy
98% sales fee satisfaction
97% letting fee satisfaction

Reuben

Jacob
By : 'SteveH'
Services : Sales(I sold a property using them)
Sold price : £484000
Would you recommend ? : Yes
Postcode : E18
Moving house is meant to be the most stressful event in your life along with getting married and, if you are unlucky, divorced. In our situation this was not the case largely due to the service and support provided by Fine and Country (F&C). We came across F&C during the early stages of our house search, the point at which you have started looking but haven't really done much else such as put your own house on the market. After finding an initial property being sold by F&C we moved on to another house in our perfect location and immediately put in an offer. At this point we were all set to put our own house on the market with Purple Bricks, the online agency, but were impressed by the service provided by Reuben and his team during the search that we decided to put our faith in F&C as we needed a quick sale to then secure our dream move. To say this paid off would be an understatement, F&C had our house on the market within days of instruction, ensured that our price point was on the mark and managed the viewing process without issue. Within the first week we had two viewings booked one of which ended up buying our house. We could not have asked for a better outcome. As with all moves we hit a few bumps in the road including funding issues on our buyers side and further negotiations post building survey all of which were managed professionally and fairly by F&C with our interests at heart. Furthermore, on the purchase of our new home we also hit issues mainly around the valuation of the property. F&C assisted by talking to our sellers agent and helping smooth the road to a successful conclusion. I fully appreciate that there is commission in the form of fees to be paid but the way in which F&C managed the whole process including, at times, an overzealous buyer and an overanxious seller (me) says as much about their ability to work with people as it does the actual sales process. On both counts F&C were exemplary going above and beyond our expectations. To this point we were more than happy to pay the sales fee as it was well and truly deserved. This is something I can honestly say have not experienced with other estate agents. I would not hesitate in recommending F&C. Thank you!
Fees were good and well deserved
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91.00% | 98% | £74,000 | £1,100,000 |
| Lettings | 83% | 97% | £1,243 | £6,000 |
Fine & Country
63 Violet Road, London, Greater London
E3 3FW
0203 861 8810
By : 'Goncalo'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SW17
They represent unhetical clients and they do a poor control of the communication with them. They also do not follow on the contracts they write. absolutely horrible experience, keep... Read Full Review
By : 'sidney'
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : PE13
fine and country. are not the best in estate agency. very little on communication two viewings in 6 months. promise the earth but didn't fulfil their promise. charge you 300 pound extra for nothing, so if i was you i would sell your property with fine and... Read Full Review


By : 'Michael'
Services : Sales (As a Buyer)
Sold price : £592000
Would you recommend ? : Yes
Postcode : E3
It was a pleasure to have worked with F&C during this homebuying process. Natasha and Jacob were always responsive, eager to help and keen to keep the process moving along. Thanks a lot, as well as anyone else helping out behind the scenes! Would certainly... Read Full Review

By : 'Fergus'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E3
Very very helpful and always willing to chat whenever you need. Will definitely be recommending to other friends looking for... Read Full Review

By : 'Toni'
Services : Letting (As a Owner)
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : E3
Have used Fine and Country now for a couple of years and i have found them to be very responsive and professional. Really pleased with the way they managed viewings by corresponding with my tennants directly and arranging. Liam was very professional as were his colleagues who saw everything... Read Full Review


By : 'Camille'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : E9
We had a really great experience purchasing our house from Fine and Country. From the outset when we first viewed the property with Jacob to dealing with vendor enquiries and negotiations with Natasha, these folks have been an absolute pleasure to deal with. During the viewings process, Jacob... Read Full Review


By : 'sophie'
Services : Sales (As a Vendor)
Sold price : £592000
Would you recommend ? : Yes
Postcode : E3
It was a joy dealing with Natasha and the team, who were helpful and diligent throughout the process. From organising viewings, to effectively guiding the sales process to exchange and completion, Natasha was one step ahead. Whenever I asked something, she already the answer! I thoroughly... Read Full Review

By : 'Daniel'
Services : Letting (As a Tenant)
Rent PCM : £2167
Would you recommend ? : Yes
Postcode : E1
Liam helped us to find a very nice and demanded flat. He is a really reactive and a helpful agent. No doubt we are going to ask for his service again in the future! Great Job... Read Full Review

By : 'Oliver'
Services : Letting (As a Tenant)
Rent PCM : £2550
Would you recommend ? : Yes
Postcode : E3
Liam and the team at the East London fine and Country were fantastic, very responsive and always available which is really what you need when you're a first time... Read Full Review

By : 'Jonathan'
Services : Sales (As a Buyer)
Sold price : £372500
Would you recommend ? : Yes
Postcode : E3
Jacob was great from start to finish, helped us get over the line with the property and was great to deal... Read Full Review

By : 'Elena'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E3
Lovely experience with Jacob!! Always ready to help us, whatever time it is and whatever foolish question we ask (first time renting a flat...) We are very grateful and happy in our new home, even more after the bottle of cava he left us as welcome gift... Read Full Review

By : 'Sally'
Services : Sales (As a Vendor)
Sold price : £1100000
Would you recommend ? : Yes
Postcode : E1
It was a long haul, but all came good in the end. Thanks to all the agents at Fine and Country who I worked with in the past year, particularly Nicole, Natasha, Reuben and... Read Full Review


By : 'Eileen'
Services : Sales (As a Vendor)
Sold price : £74000
Would you recommend ? : Yes
Postcode : E9
Natasha and Jacob have been extremely supportive and efficient. Responsive to all of my queries and really helpful to make this as smooth a transition as... Read Full Review


By : 'Faria'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : E3
Highly pleased and impressed with their service so far. A big shout out and thanks to Reuben and Liam for their prompt delivery of bringing tenants with excellent management and support. Spot on and creative with their communication, tenant and landlord support going extra miles with prompt... Read Full Review

By : 'Shadiyah'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : E3
We've recently bought the flat that we've been renting through F&C. Liam helped us on both transactions from start to finish and played a key part in ensuring that everything progressed smoothly. The sale closed just 2 months after we told Liam to contact our landlord and see whether... Read Full Review


By : 'Kelly'
Services : Sales (As a Buyer)
Sold price : £505000
Would you recommend ? : Yes
Postcode : E8
I can't thank Jacob and Natasha enough for their support throughout the purchase of our lovely home. We shall definitely be coming back to them when the time comes for us to... Read Full Review
By : Reuben John
8 Jul 2019Hi Kelly, Thank you for taking the time to leave feedback & we look forward to helping with your move in the future. Reuben Jon MNAEA - Partner @ City Living...

By : 'Rhoda'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : E3
Lovely experience with Jacob, great and easy communication and he was very accommodating with times for multiple viewings. Super happy with our new... Read Full Review


By : 'Seth'
Services : Sales (As a Vendor)
Sold price : £560000
Would you recommend ? : Yes
Postcode : E3
In a tough housing market a top estate agent is more important then ever with that in mind I feel no hesitation in giving my full and wholehearted recommendation to F&C City Living and in particularly to Reuben P John the Senior Partner. One of the first things I said to Reuben was:... Read Full Review

By : 'Chan'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE10
Liam is helpful and efficient. The whole renting process from house viewing to moving in was done smoothly in one and a half week. We were guided clearly through the process. He was patient in answering all our questions quickly right from during the house viewing till the documentation. It was a... Read Full Review


By : 'Katy'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : E3
Reliable, efficient service. Plus, we were always able to contact the team who were very helpful. Plus when we picked up the keys we were also met with a lovely bottle of prosecco, and a welcome pack to make our house a home. ... Read Full Review
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We have a robust internal complaints procedure that resolves the majority of matters.
In the event it does not, we are members of TPO & ARLA are are regulated as such.
Last updated at 3/29/2019, 11:29:31 AM by allAgents