The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 217 Reviews
97% Recommended
98% sales valuation accuracy
93% letting valuation accuracy
98% sales fee satisfaction
98% letting fee satisfaction

Guy
By : 'Mr'
Services : Sales(I sold a property using them)
Sold price : £475000
Would you recommend ? : Yes
Postcode : SE4
Let's face it, estate agency is not generally the most loved profession and selling or buying a house is not made easy by the UK laws and procedures. It's not something we would choose to do for fun! Conran was the third estate agent I have used to sell my property - oh how I wish I'd gone their first!! I tried an online estate agent first - I though it was worth a punt - and at first seemed all OK, Service was pretty good, but the viewings started like a slow stream and rapidly went to a tiny trickle. Then, they only had one answer - drop the price, repeated pretty much every day until I got fed up with them and gave them the shove. The next agent I tried was a traditional high street agent - and they seemed to do their utmost to live up to the generally poor reputation that plagues the profession, pushing me to accept a ridiculously low offer solely for their commission and without trying to understand my situation. So they were next to be disposed with. I then came to Conran, what a complete difference. Guy Marsh, the head of the branch is an absolute gentleman, the exact opposite of the perceived typical 'Flash Harry' portrayal of an estate agent and he has assembled a great team around him. Guy very much took the time to listen and understand my situation, has never been pushy, and definitely had our best interests at heart. So what was the difference? Well, for starters we had 34 viewings in a pretty short period of time - astonishing given the poor amount we had through the other two agents (which would of course have already exhausted some of the local enquiry pool). Then when viewings flagged a little Conran produced a bespoke leaflet for our property and personally delivered it to a large number of flats in our area to try and snag a buyer. Generally speaking one of the younger chaps in the branch - Dan, did our viewings, very professional and courteous and as far as experience goes I felt we had an excellent service from him. We also occasionally dealt with Pedro who was equally pleasant to work with. Thanks to both. We're now sold STC and Guy and the back-office team are helping everything to run smoothly, I won't lie, it's a stressful time, but I feel that Conran have worked very hard to reduce this stress to the minimum. Guy has always been available for advice and assistance when needed and the whole team certainly seems to have put their heart and soul into the process. Costs - well, I won't put any figures here as they don't mean that much as time goes buy but I will say that I felt the charges were reasonable and in line with other estate agents in the area, given the superb service I will have no regrets whatsoever when settling the bill! In summary very, very highly commended estate agents, I only hope that if I come to sell again that Guy has set up a Conran branch near our new place!!! Many thanks to Guy and the team.
By : Oliver Powell
9 Jul 2019Wow, we are immensely proud to receive so many well written and positive reviews on a regular basis but it is rare to get a review which is as comprehensive and well written as this. Thank you very much Paul - it honestly means the world to Guy, Dan and the Brockley team but also to me, Simon and the wider team here at Conran that we are able to make such a positive impact on someone's life. We often find ourselves discussing internally the importance of what we do and how we can be the difference between someone enjoying a smooth transition between their homes. By focusing on that, we can hopefully be more successful and proving that world class service. This absolutely made my day to read this. Many thanks again and the very best of luck in your new home. Kindest Regards Oliver Area Director
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98.00% | 98% | £110,000 | £1,370,000 |
| Lettings | 93% | 98% | £350 | £3,000 |
Conran
180 Brockley Road, London, Greater London
SE4 2RR
0208 629 8164

By : 'Alastair'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SE8
Excellent team, thoroughly professional, hard-working and diligent. Highly recommend Felix, Guy and the rest of the... Read Full Review

By : 'Mattie'
Services : Sales (As a Buyer)
Sold price : £730000
Would you recommend ? : Yes
Postcode : SE4
Professional excellence, intuition and imagination. Felix North was absolutely brilliant. His friendly efficiency was a refreshing change to the norm. His attention to detail was second to none and his honest communication much appreciated. Guy Marsh was also fantastic. Cannot recommend highly... Read Full Review

By : 'Jonny'
Services : Sales (As a Vendor)
Sold price : £500000
Would you recommend ? : Yes
Postcode : SE4
We were absolutely delighted with Conran Brockley for the sale of our property over the last few months. The whole team in the office were great, but Felix North who handled our sale was a real superstar - he is responsive and professional, but also a genuinely nice guy with a good sense of humour. ... Read Full Review

By : 'OdetaK'
Services : Online Auctions (I sold a property using them)
Would you recommend ? : Yes
Postcode : SE13
I met Guy based in Brockely Conran Estates back in late 2022 and he provided me with a fairly accurate valuation. Few months later, when I proceeded to market my property in early 2023, I met his entire team who seem very experienced and enthusiastic professionals and it was refreshing and... Read Full Review
By : 'korhan'
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : SE4
I made an application for a studio flat in Brockley and arranged a viewing. On 31st of January 2023, my offer got accepted by the landlord and I was invited to Conran estate office for ID verification. I paid the holding deposit of £300. All my financial and personal information, together with the... Read Full Review


By : 'Clare'
Services : Sales (As a Vendor)
Sold price : £376000
Would you recommend ? : Yes
Postcode : SE4
Felix and Guy were an absolute pleasure to deal with in the sale of my flat: always there at the end of the phone, quick to respond to emails and skilled at nudging the process along without being pushy. I trusted them implicitly and am grateful that months later I can still turn to them for... Read Full Review


By : 'James'
Services : Sales (As a Buyer)
Sold price : £376000
Would you recommend ? : Yes
Postcode : SE4
Felix North was fantastic during our drawn out conveyance process. As a first time buyer navigating a complex lease hold negotiation, he was at all times approachable, informative and reassuring throughout. Guy Marsh was also very helpful during the whole process. Thanks to... Read Full Review


By : 'Judi'
Services : Sales (As a Vendor)
Sold price : £658000
Would you recommend ? : Yes
Postcode : SE4
A really first rate, professional service with a smile Really impressed with friendliness, attention to detail, being kept informed and feeling valued as a customer. It was always a pleasure to receive a call from Guy - even if he was chasing me up for... Read Full Review


By : 'Jonny'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SE4
Really good guys. Great service, consistent updates and managed to help us navigate some challenges to achieve a strong... Read Full Review

By : 'Kymull'
Services : Letting (As a Tenant)
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : SE4
I have dealt with a lot of estate Agents and Conran is by far one of the best! From viewing my new home to the very end and signing my contract the staff were helpful and always contactable. I must give a huge thank you to Charlene O'Brien - She was such a wonderful person to speak to,... Read Full Review

By : 'Will'
Services : Sales (As a Vendor)
Sold price : £380000
Would you recommend ? : Yes
Postcode : SE4
Best estate agent in Brockley, they do genuinely work for you to get the best buyer and the best price. Thank you Guy, Felix and the rest of the team for... Read Full Review


By : 'Justin'
Services : Sales (As a Vendor)
Sold price : £525000
Would you recommend ? : Yes
Postcode : SE4
Excellent service from Guy and Felix in the Brockley branch, guiding us through the sale of our flat. Insightful advice from Guy helped to market our flat appropriately and maximise visibility from potential buyers, allowing us to achieve a quick... Read Full Review


By : 'John'
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : SE4
Highly recommended. Really efficient and pleasant to deal with, and they got the flat let quickly at a good price. Even more important, the after-sales management has been excellent… all the admin and legals dealt with quickly and efficiently, and people respond... Read Full Review


By : 'Ollie'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SE5
Felix at Conran was excellent. Very responsive and easy to deal with - straight forward and honest throughout the process. As a first time buyer, he made it very clear and took me through it.... Read Full Review


By : 'Jessica'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SE4
I highly recommend using Conran Estate Agents in Brockley. As the lead contact for my sale, Felix was fanastic. Helpful, knowledgeable, responsive and great at keeping everything moving forward. Guy has also been really helpful, nice to work with and very knowledgeable about the local market.... Read Full Review


By : 'Graham'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SE4
We were very happy with our flat sale with Conran. Their local expertise resulted in a higher sale price than we had expected, and the service and communications were excellent... Read Full Review


By : 'David'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SE26
Felix and Guy, and the team, were really helpful and attentive at every stage of letting and then selling our property. Their work was always consistent, professional and considerate. We felt the team’s philosophy of finding the right tenant/buyer for our property gave us a lot of... Read Full Review


By : 'Zachary'
Services : Sales (As a Vendor)
Sold price : £950000
Would you recommend ? : Yes
Postcode : SE4
We entertained a lot of valuations when selling our house, but we picked Conran as our agent based on their unique, transparent approach. We never felt pushed or played, and Guy, Felix and their team were always communicative in what turned out to be a complicated sale. We don't think any... Read Full Review

By : 'Claire'
Services : Sales (As a Buyer)
Sold price : £518000
Would you recommend ? : Yes
Postcode : SE4
Efficient service. Kept me informed. Seemed more reliable than my conveyancing team despite them acting for the seller. Friendly staff. I dealt mostly with Felix who was very friendly and approachable. Always helpful. Never felt like I was troubling... Read Full Review

By : 'Les'
Services : Sales (As a Vendor)
Sold price : £880000
Would you recommend ? : Yes
Postcode : SE15
I was helping a Friend who was selling her Mother's home to fund care costs As we live over 200 miles away ,we really needed reliable and local expert help We were given superlative service and invaluable advice on clearing the Property and preparing it for Marketing ( which was excellent ... Read Full Review
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Last updated at 10/23/2019, 2:42:51 AM by allAgents