The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 646 Reviews
97% Recommended
95% sales valuation accuracy
91% sales fee satisfaction
By : 'Callum'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : SG5
From the start it has been a shambles. I won't talk about trying to her the property first which was stressful enough. But I was supposed to check in & meet an agent to hand over the keys, sign for them and go through inventory checks & 1 hour before meeting I received a phone call saying it had been completed because they had something else to do. Had to pick up keys, only received one set. Had no instructions or help with getting into the gated entry & the property. Lots of faults when I was inside & a lot of things not working. Not told how the intercom works so couldn't let guests in. Reported things that needed to be fixed and they have not sorted anything out in over 7 days. The whole thing has been the worst start to be honest & I wouldn't recommend the company to anyone.
By : Kimberley Wyld
2 Jan 2019Thank you Callum for your comments. As I have discussed with you we have already made a formal complaint with the inventory company regarding letting you down on the day you were due to check in and am currently waiting an explanation. As you are aware this is an external contractor and therefore the fault is not with country properties. We have been in contact many times in an attempt to resolve the minor maintenance issues that you reported quickly and the last of these are due to be resolved any day. You have had a number of contractors attend within 48 hours of you reporting certain issues so I feel that we have offered the best service possible with regards to resolving these for you. The number of keys provided has been explained to you that this is company policy and you were offered the opportunity to obtain your own spare set which you declined. I would hope that going forward your opinion of country properties may change.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 95.00% | 91.00% | £107,500 | £3,400,000 |
Country Properties
6 Brand Street, Hitchin, Hertfordshire
SG5 1HX
01462 452951


By : 'Patrick'
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : SG5
Having changed to Country Properties after being disappointed with our previous agent, the team at CP were in regular contact and reassuring. What should have been the simplest of transactions - with no chain, turned into a roller coaster due to complications primarily with our buyers solicitors.... Read Full Review
By : 'Jake'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SG5
Great service and Jo helped make my move happen very speedily (in 2 weeks). Their tenant management tool Good Lord is fantastic. It made everything very easy.... Read Full Review
By : 'Tayo'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SG5
Jo and her colleagues have been very friendly and professional throughout the renting process. Thank you... Read Full Review
By : 'H'
Services : Letting (As a Tenant)
Rent PCM : £1750
Would you recommend ? : Yes
Postcode : SG5
Super friendly and helpful with our letting - Jo was great and made sure everything was ok and went through... Read Full Review
By : 'Jon.'
Services : Letting (As a Tenant)
Rent PCM : £975
Would you recommend ? : Yes
Postcode : SG4
My experience with this agent was amazing. I dealt with Joanne, who was so helpful and really positive. She made every effort for with the process and made a real effort with my kids at the viewing aswell. Accommodating, thoughtful and all round positively excellent. Thanks so much to her for ... Read Full Review
By : 'Mitchelle'
Services : Letting (As a Tenant)
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : SG5
Happy with the service and great communication from the Joanna, They delivered within a short deadline and assisted throughout the whole... Read Full Review
By : 'Ben'
Services : Letting (As a Tenant)
Rent PCM : £950
Would you recommend ? : Yes
Postcode : SG5
Finding a place to rent can be daunting but thanks to George & Jo at Country Properties, it was straightforward. They asked my budget and the kind of place I was looking for and they got in touch and guided every step of the way until move in. Thanks for all you do Country... Read Full Review
By : 'Kate'
Services : Letting (As a Tenant)
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : SG5
I rented a house through Country Properties & was really pleased with their service - Jo and Becky (and the rest of the team) were quick, responsive and pragmatic. There were a couple of hand-offs between different parts of the team but the overall experience was pretty smooth from my... Read Full Review
By : 'Gloria'
Services : Letting (As a Tenant)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : SG5
Moving to a new country and finding a suitable home for our family seemed daunting, but Joanna and Rebecca from Country Properties made the process incredibly smooth. Not only did they assist us in finding the perfect property, but they also went out of their way to help us secure a referral check. ... Read Full Review
By : 'Amanda'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SG5
Great service from a very professional team. Joanna and George have been brilliant at keeping me informed and the whole process has been professional, prompt and... Read Full Review
By : 'Adam'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SG4
I can’t recommend Steven and the management team enough. Very helpful and... Read Full Review
By : 'Tony'
Services : Letting (As a Tenant)
Rent PCM : £1750
Would you recommend ? : Yes
Postcode : SG4
My early experience with CP, securing a rental property and all of the process around tenancy has been first class. Great communication, nothing is too much trouble. Highly... Read Full Review
By : 'Lucy'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SG4
My Husband and I are Extremely satisfying with the experience provided by Country Properties. Joanna has gone above and beyond to ensure we have had regular and timely updates. The process has been made as seamless as possible and Joanna has shown her dedication to providing us with excellent... Read Full Review
By : 'Jaideep'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SG5
I recently had the pleasure of working with Country Properties Estate & Letting Agents in Hitchin, and I couldn't be happier with the level of service I received throughout the entire process. From start to finish, they exceeded my expectations in every way possible. Thanks to their... Read Full Review
By : 'S'
Services : Letting (As a Tenant)
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : SG5
The team were super helpful and went above and beyond to help us find a rental. They were quick to respond to any queries we had and were so very nice and friendly throughout the... Read Full Review

By : 'DANNY'
Services : Sales (As a Vendor)
Sold price : £440000
Would you recommend ? : Yes
Postcode : SG5
A fantastic service from start to finish, a very smooth sales process . Becca in particular was superbly profesional and on the ball . She really made the sale easy... Read Full Review
By : 'Ryan'
Services : Letting (As a Tenant)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : SG5
Quick and streamlined process, no fuss, and excellent customer service throughout, 5... Read Full Review
By : 'Alex'
Services : Letting (As a Tenant)
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : SG5
Country properties made my experience moving into my new home as easy and straight forward as possible, even with a deadline, big thanks to Joanna... Read Full Review

By : 'Tim'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SG5
From start to finish, super professional and on the ball - a great team to have working in the back gorund to make our purchase go forward to completion as smoothly as was... Read Full Review
By : 'Rachel'
Services : Letting (As a Tenant)
Rent PCM : £875
Would you recommend ? : Yes
Postcode : SG4
I had an amazing experience with Jo at Country Properties. She was quick and efficient and always on hand to answer my calls. I had a few bumps along the way and her kindness helped me through it all and I got into my property... Read Full Review
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Last updated at 1/25/2023, 8:16:10 AM by allAgents