The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 646 Reviews
97% Recommended
95% sales valuation accuracy
91% sales fee satisfaction
By : 'Simon'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : SG4
I'm not a big fan on providing negative feedback and I'd like to point out that everyone we dealt with was personable, polite & friendly. However, I was frustrated with the process. I understand that we may not have been the most profitable clients but that shouldn't impact service. Especially from a brand as strong and reputable as Country Properties. Central to this is lack of knowledge on the properties we viewed. Basic questions were not answered at the time and weren't answered despite the promise of 'getting back to us'. We got the impression that they didn't really know a lot about the flats/houses we viewed. Far more interested in getting us through the door, paid up and in the house. Treated more like a crop than a prospective tenant. The only questions that could be answered directly is; how much the weekly rent and admin fees were. We also found it quite frustrating in the number of people we had to deal with. I understand it's a big process but we have dealt ten different people. I still don't know my main point of contact for management. It's not been made clear, I thought it was Rebecca but I sent her an email last week and Teresa replied. Wouldn't normally be an issue, however, we would like to be communicated and made aware. 'Rebecca is your main point of contact but Teresa may be jumping in to help out'. The above has meant that I have been the one chasing to have questions answered and a lot of the time, they weren't answered directly. It's been arduous. I would not be recommending Country Properties, although we're very happy with the house we rented and the standard the landlord upholds it to.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 95.00% | 91.00% | £107,500 | £3,400,000 |
Country Properties
6 Brand Street, Hitchin, Hertfordshire
SG5 1HX
01462 452951


By : 'Patrick'
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : SG5
Having changed to Country Properties after being disappointed with our previous agent, the team at CP were in regular contact and reassuring. What should have been the simplest of transactions - with no chain, turned into a roller coaster due to complications primarily with our buyers solicitors.... Read Full Review
By : 'Jake'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SG5
Great service and Jo helped make my move happen very speedily (in 2 weeks). Their tenant management tool Good Lord is fantastic. It made everything very easy.... Read Full Review
By : 'Tayo'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SG5
Jo and her colleagues have been very friendly and professional throughout the renting process. Thank you... Read Full Review
By : 'H'
Services : Letting (As a Tenant)
Rent PCM : £1750
Would you recommend ? : Yes
Postcode : SG5
Super friendly and helpful with our letting - Jo was great and made sure everything was ok and went through... Read Full Review
By : 'Jon.'
Services : Letting (As a Tenant)
Rent PCM : £975
Would you recommend ? : Yes
Postcode : SG4
My experience with this agent was amazing. I dealt with Joanne, who was so helpful and really positive. She made every effort for with the process and made a real effort with my kids at the viewing aswell. Accommodating, thoughtful and all round positively excellent. Thanks so much to her for ... Read Full Review
By : 'Mitchelle'
Services : Letting (As a Tenant)
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : SG5
Happy with the service and great communication from the Joanna, They delivered within a short deadline and assisted throughout the whole... Read Full Review
By : 'Ben'
Services : Letting (As a Tenant)
Rent PCM : £950
Would you recommend ? : Yes
Postcode : SG5
Finding a place to rent can be daunting but thanks to George & Jo at Country Properties, it was straightforward. They asked my budget and the kind of place I was looking for and they got in touch and guided every step of the way until move in. Thanks for all you do Country... Read Full Review
By : 'Kate'
Services : Letting (As a Tenant)
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : SG5
I rented a house through Country Properties & was really pleased with their service - Jo and Becky (and the rest of the team) were quick, responsive and pragmatic. There were a couple of hand-offs between different parts of the team but the overall experience was pretty smooth from my... Read Full Review
By : 'Gloria'
Services : Letting (As a Tenant)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : SG5
Moving to a new country and finding a suitable home for our family seemed daunting, but Joanna and Rebecca from Country Properties made the process incredibly smooth. Not only did they assist us in finding the perfect property, but they also went out of their way to help us secure a referral check. ... Read Full Review
By : 'Amanda'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SG5
Great service from a very professional team. Joanna and George have been brilliant at keeping me informed and the whole process has been professional, prompt and... Read Full Review
By : 'Adam'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SG4
I can’t recommend Steven and the management team enough. Very helpful and... Read Full Review
By : 'Tony'
Services : Letting (As a Tenant)
Rent PCM : £1750
Would you recommend ? : Yes
Postcode : SG4
My early experience with CP, securing a rental property and all of the process around tenancy has been first class. Great communication, nothing is too much trouble. Highly... Read Full Review
By : 'Lucy'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SG4
My Husband and I are Extremely satisfying with the experience provided by Country Properties. Joanna has gone above and beyond to ensure we have had regular and timely updates. The process has been made as seamless as possible and Joanna has shown her dedication to providing us with excellent... Read Full Review
By : 'Jaideep'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SG5
I recently had the pleasure of working with Country Properties Estate & Letting Agents in Hitchin, and I couldn't be happier with the level of service I received throughout the entire process. From start to finish, they exceeded my expectations in every way possible. Thanks to their... Read Full Review
By : 'S'
Services : Letting (As a Tenant)
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : SG5
The team were super helpful and went above and beyond to help us find a rental. They were quick to respond to any queries we had and were so very nice and friendly throughout the... Read Full Review

By : 'DANNY'
Services : Sales (As a Vendor)
Sold price : £440000
Would you recommend ? : Yes
Postcode : SG5
A fantastic service from start to finish, a very smooth sales process . Becca in particular was superbly profesional and on the ball . She really made the sale easy... Read Full Review
By : 'Ryan'
Services : Letting (As a Tenant)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : SG5
Quick and streamlined process, no fuss, and excellent customer service throughout, 5... Read Full Review
By : 'Alex'
Services : Letting (As a Tenant)
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : SG5
Country properties made my experience moving into my new home as easy and straight forward as possible, even with a deadline, big thanks to Joanna... Read Full Review

By : 'Tim'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SG5
From start to finish, super professional and on the ball - a great team to have working in the back gorund to make our purchase go forward to completion as smoothly as was... Read Full Review
By : 'Rachel'
Services : Letting (As a Tenant)
Rent PCM : £875
Would you recommend ? : Yes
Postcode : SG4
I had an amazing experience with Jo at Country Properties. She was quick and efficient and always on hand to answer my calls. I had a few bumps along the way and her kindness helped me through it all and I got into my property... Read Full Review
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Last updated at 1/25/2023, 8:16:10 AM by allAgents