Sunflower Lettings

As the landlord of this property I can assure you I did not turn up at the property without notice. The tenants left rubbish outside the property which they promised to remove. I did not try to get a whole room painted at their expense and had to get two toilet roll holders that had come off the wall refitted because "they didn't know how they had come off the wall" and they then left the house smelling of dogs and which the new tenant complained about and had to get the carpets cleaned. The window sills outside which I cleaned for them before they moved in were caked in street soot and not cleaned ever throughout the tenancy. There were dents in the wall. I am sorry they were not happy when they left but to expect to just walk away paying £50 when I ended up paying £120 myself to sort out issues at the property after they left is very naive. Nevertheless I wish them well for the future and can assure them they will face much harsher, unfair and bigger bills in life in the future.

I'm naive?! The toilet roll holders came off the wall within about a week of moving in because they obviously were bodged in the first place. We removed our rubbish, we left recycling there which would have been taken away the follow day but again there was rubbish outside the propert when we moved in? We cleaned the windows throughout our tenancy and when we left the property please see attached photograph. The property is next to a busy main road so rubbish and dirt from the road happens every week. the property did have 2 tiny, short haired dogs live in the property for nearly 2 years. They don't mult, they hate the rain so barely smelt of dogs. But when we moved in the house stank of smoke as they had been smoking upstairs? You as the landlord should be prepared for general wear and tear which meant a fresh bit of paint that is all. We had the whole property cleaned as it is in our contract, you can't agree a price and then come up with a figure after new tenants have moved in? and the only reason I only paid the £50 is because my deposit wasn't protected which is illegal!!! You said you had to jet wash the decking and pay for that yet the letting agent got the jet wash out of his car as I was leaving. I have never lost any deposit before ever only with this property!

You state: 'The toilet roll holders came off the wall within about a week of moving in because they obviously were bodged in the first place' - ermmm I don't think so! Toilet roll holders don't just come off the wall do they? Be serious. They have to be leant on heavily or pulled off through drunkeness or from clumsiness or a violent act. The stuff I saw that had been left by you outside the property was not recycled stuff, it was rubbish and junk and wood. Can't vouch for what the new tenant saw when she moved in but she said it cost her £75 to remove your stuff. I believe it was the same stuff I just mentioned. Doesn't really tally with your account does it? Don't pretend you cleaned the windows. No one never did and I had to remind you again when I turned up the second time before they were reluctantly given a vague wipe down. I did them properly after you left. The decking was properly jet washed after you left which I paid for. You also left unsightly wooden pallets in the garden for many months which i asked you to remove at the end of the tenancy and you tried to leave behind claiming they could be used as a garden table. I could go on and on but can't be bothered. As I said I cleaned the house top to bottom including window sills when you moved in and purchased you a new shower mixer for the bathroom. The previous tenants did smoke 'outside' in the back garden and insisted it was just in the garden and never in the house. I don't smoke and I believe I would have noticed and smelt it upstairs if that had been the case.