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My Rooms

4/5, 154 Reviews
75% Recommended

100% sales valuation accuracy

100% letting valuation accuracy

80% sales fee satisfaction

80% letting fee satisfaction

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My Rooms provide a room letting service in London dedicated to young professionals looking for a share flat or house.
"Stay away -..."

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1 Star Review

By : 'Faye'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : NW8

21 Mar 2018
People found this helpful6

These people ask customers book a room they haven't seen in real life but only in video - this is not transparent but rather dodgy. Stay away!


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By : Never again

23 May 2018

Worst company ever Take 250 pounds to move in and 250 if you want to move out. Do nothing if not shown consequences and do not care anymore about tenants after you have signed the contract. Mess with you and treat you as if you are stupid. Make false promises they don't carry out. Don't do it!


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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100.00%80%£0£0
Lettings100%80%£260£4,000
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
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2189372015071
Address

My Rooms
2 Mill StreetLondon, City of London
W1S 2AT
+44 (0)2074999070

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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1 Star Review

By : 'patsy'
Branch : London, 2 Mill Street
Services : Letting (As a Tenant)
Rent PCM : £1350
Would you recommend ? : No
Postcode : W2

31 Mar 2023
People found this helpful1

I used this agency, to my regret. I got a fabulous room at first, but as apparent to other reviews, i was made to leave within two months and in a panic of not having a roof over my head, i accepted their more expensive but way far from work room. Against my wishes this flat share housed a druggie ... Read Full Review

Comments (0)Was this helpful?:
A complete scam. The trend ...

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1 Star Review

By : 'Päivi'
Branch : London, 2 Mill Street
Services : Letting (As a Tenant)
Rent PCM : £1350
Would you recommend ? : No
Postcode : SW3

6 Dec 2022
People found this helpful1

A complete scam. The trend according to general experiences is that they give you the home you wanted. Month or so later they move you to another place, accruding fees along the way, and the conditions in my case were horrible. I was made to flatshare with a drug user, a lot of theft, mice, mess, ... Read Full Review

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Atrocious service - Filthy ...

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1 Star Review
UserName

By : 'Aayushi'
Branch : London, 2 Mill Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : N1

23 Apr 2021
People found this helpful5

Run for your life and do not think of trusting this company under any cost or circumstances. I was moving from Geneva to London and booked a room at Jocelin House, King's Cross — the room I was allotted was filthy, had cans, cartons and alcohol bottles from the previous tenants and the ... Read Full Review


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Avoid at all costs! ...

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1 Star Review
UserName

By : 'Monik'
Branch : London, 2 Mill Street
Services : Letting (As a Tenant)
Rent PCM : £758
Would you recommend ? : No
Postcode : W2

5 Apr 2021
People found this helpful2

I only saw the room on the day of moving in and it was nothing like the add. Very dirty the room and the whole flat. Horrible, disgusting and I refused to move in. I'm trying to get the contract cancelled so they don't ask for more money after I have lost ... Read Full Review


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AVOID AT ALL COSTS - Listen ...

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1 Star Review

By : 'Joseph'
Branch : London, 2 Mill Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : N1

17 Feb 2021
People found this helpful0

AVOID AT ALL COSTS - Totally not worth the hassle My Rooms are an awful company who are only operating so they can try to rip people off and scam them out of money. Even though we pay a premium for 'bills included' in our rent, we have had bailiffs round the house to install a top ... Read Full Review

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IGNORE THE FAKE POSITIVE ...

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1 Star Review

By : 'Fabian'
Branch : London, 2 Mill Street
Services : Letting (As a Tenant)
Rent PCM : £815
Would you recommend ? : No
Postcode : N1

10 Feb 2021
People found this helpful3

Seriously avoid this company, it is one of the worst lettings experiences I have endured, and I've only been here for under a month. Make sure to read the contract before signing, it's full of all kinds of hidden fees. To just give a brief summary: MyRooms have been very negligent ... Read Full Review

Comments (0)Was this helpful?:
They should get no star. ...

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1 Star Review

By : 'Cong'
Branch : London, 2 Mill Street
Services : Letting (As a Owner)
Rent PCM : £4000
Would you recommend ? : No
Postcode : SW6

30 Sept 2020
People found this helpful3

They should get no star. Myrooms company is horrible. They did not pay rent to landlord and did not maintenance the house. The house was full occupied and tentants all paid but they said tenants did't pay. So the landlord have not get paid for 3 ... Read Full Review

Comments (0)Was this helpful?:
WORST SERVICE- I wish there ...

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1 Star Review

By : 'Anna'
Branch : London, 2 Mill Street
Services : Letting (As a Tenant)
Rent PCM : £888
Would you recommend ? : No
Postcode : NW5

30 Jun 2020
People found this helpful5

WORST SERVICE- I wish there was an option for less than 1 star. This is the worst agent you could ever come in contact with- delay in responses, no responses, rude and dismissive in very reasonable demands (leaks/ electricity shortage), deposit not returned, over-charged with no explanation, the ... Read Full Review

Comments (1)Was this helpful?:

By : Paivi Raulamo

30 Nov 2022

I had similar experience and I agree, this company is a massive scam. Weather you are a landlord or a tenant, don't...


Terrible. DO not use. I ...

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1 Star Review

By : 'Amy'
Branch : London, 2 Mill Street
Services : Letting (As a Tenant)
Rent PCM : £900
Would you recommend ? : No
Postcode : NW2

4 May 2020
People found this helpful1

Terrible. DO not use. I really do not understand how the average for My Rooms is so high. Especially when you read the reviews and they all appear to have one star. I really could not express to you how bad My Rooms are. They have a terrible app for reviewing your needs. I was in a house with no ... Read Full Review

Comments (0)Was this helpful?:
1 Fridge to share between 7 ...

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1 Star Review

By : 'Ryan'
Branch : London, 2 Mill Street
Services : Letting (As a Tenant)
Rent PCM : £671
Would you recommend ? : No
Postcode : NW2

27 Jan 2020
People found this helpful1

1 Fridge to share between 7 people I have been loving here for 2 moths and still they cannot get a second fridge because they need to ask permission first!!!! From who I do not know Every body in the office is friendly when signing the contract the house is nothing like what they show you and by ... Read Full Review


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Comments (1)Was this helpful?:

By : Ryan Miller

18 Feb 2020

£671 per month six rooms over £3500 and they cannot be bothered to make things easier. Still waiting for this fridge to magic itself into this house. This house is in Cricklewood...


Horrible agency, things ...

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1 Star Review

By : 'Johnathon'
Branch : London, 2 Mill Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : NW1

7 Jul 2019
People found this helpful0

Horrible agency, things promised to be fixed over a year ago were not fixed. Extortionate fees which are now banned thankfully by the Government... Likely should be investigated by the Competition Market Authority for fake reviews. Most agencies are terrible but but dont trust this site to ... Read Full Review

Comments (0)Was this helpful?:
Ridiculously ...

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1 Star Review

By : 'OUTRAGEDcustomer'
Branch : London, 2 Mill Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : E5

31 Oct 2018
People found this helpful3

Absolutely Awful. Would Highly NOT recommend. I moved into my flat in May and Tomorrow is the 1st November and I will still not have any Wifi in my flat. Totalling 7 months. They have ignored emails, calls and all points of contact. They have said an engineer would visit the property and we would ... Read Full Review


Comments on Agent Fees

BAD

Comments (2)Was this helpful?:

By : Federica

18 Feb 2019

Had a good experience with myrooms! I recommend...


Don't go ...

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1 Star Review
UserName

By : 'Nick'
Branch : London, 2 Mill Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : NW1

11 Jul 2018
People found this helpful3

They don't reply emails, don't address issues, don't care about you and don't pay your deposit back. Money wolves without any care for the ... Read Full Review


Comments on Agent Fees

To ask 250 to start renting a d another 50 to stop the co tract is ludacris if you know they don't lift one finger for you

Comments (1)Was this helpful?:

By : Myrooms are frauds

29 Jul 2018

Myrooms are frauds. They break the law with the way they rent out places and do not protect your deposit. Please, stay away, except you have got a lot of time money and energy to waste!! After you...


Never ...

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1 Star Review

By : 'Never'
Branch : London, 2 Mill Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : S3

11 Jul 2018
People found this helpful5

Worst company ever take 250 pounds to move in and 250 if you want to move out. Will take every opportunity and make up lies to keep your deposit. Do nothing if not shown consequences and do not care anymore about tenants after you have signed the contract. Mess with you and treat you as if you are ... Read Full Review

Comments (0)Was this helpful?:
Condescending ...

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1 Star Review

By : 'Customer'
Branch : London, 2 Mill Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : W2

11 Jul 2018
People found this helpful5

Very disappointing and customer service team treats you incredibly badly. Phone was hung up on me and general tone of conversation is as if they are doing you a huge favour by speaking to you. Shocking. Please also be aware that some of the reviews on here have been written by company employees - ... Read Full Review


Comments on Agent Fees

Very high

Comments (1)Was this helpful?:

By : Agnese

18 Jul 2018

It is a really good company, everyone was really friendly and ready to help you out to find what you need. Really high service and the properly are really central and nice. During my stay in London I ...


Agency ...

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5 Star Review

By : 'Thibault'
Branch : London, 2 Mill Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW2

29 May 2018
People found this helpful1

I had a good experience with this agency, price and quality are matching. Thank you Myrooms Recommended for sure to ... Read Full Review

Comments (0)Was this helpful?:
Samuel ...

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5 Star Review

By : 'Samuel'
Branch : London, 2 Mill Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW1

3 May 2018
People found this helpful0

The staff is great, I enjoyed my stay for 3 months I didn't have any issues at all. I will come back there soon and will rent from them again. Thank you for City ... Read Full Review

Comments (0)Was this helpful?:
NIce ...

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5 Star Review

By : 'Muamad'
Branch : London, 2 Mill Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW1

3 May 2018
People found this helpful0

Good Services, Myrooms very well done with staff and rooms Very Recommend to all the people looking for rooms! Thank ... Read Full Review

Comments (0)Was this helpful?:
Myrooms ...

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5 Star Review

By : 'Luiz'
Branch : London, 2 Mill Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : W12

30 Apr 2018
People found this helpful0

I was totally pleased with the service that I've received from Myrooms. The reservation process was quick and easy and the Myrooms staff helped me throw ... Read Full Review

Comments (0)Was this helpful?:
Well ...

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5 Star Review

By : 'Alvaro'
Branch : London, 2 Mill Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW2

26 Apr 2018
People found this helpful0

I am from Spain, and I would like to recommend Myrooms for their great attitude from the Management and staff members. They were fantastic with me and I trust them from the beginning. All the issues sorted ... Read Full Review

Comments (0)Was this helpful?:
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11/30/2, 12:00:00 AM by allAgents

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