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Stanton Properties
4.3/5, 47 Reviews
87% Recommended
0% letting valuation accuracy
95% letting fee satisfaction
No Description Found
"Poor Customer Service and..."
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1 Star Review
Liam
Tom
By : 'Distressed'
Services : Letting(I am a Tenant)
Rent PCM : £650
Would you recommend ? : No
Postcode : BL8
8 May 2018
People found this helpful8
We rented in Bury from Stanton Properties for 16 months. On a day to day basis you will never hear from them, which is exactly what you want from a letting agent/ landlord. However, if you dare have issues with the property, the flaws of this company are revealed. 1) When we agreed to take up a lease on the apartment, we asked that the green, mouldy looking shower drains be replaced, along with the black sealant around the bath an shower. Moving day, this had not been done. The sealant was rectified at a later date, but the green drains were the same throughout. The apartment was not to most people's standard of cleanliness when moving in. The neighbours informed us Stanton had kept the whole deposit from the previous tenant. Makes you wonder what they spend it on. 2) A few weeks into the tenancy a pipe burst in the apartment upstairs. I returned hope at 6.30 pm to find a small swimming pool at the front door. The upstairs neighbours where great and swiftly switched their water off. We called stanton, but of course no answer as it was out of hours. We checked our paper work - no emergency contact number. We left messages, no one called us back until 9.30 am the next day. At which point the poor upstairs neighbours had seemingly gone to work without having had a shower and we had plasterboard dropping off the ceiling. This wasn't the worst part. When arrangements were made for contractors to attend the property and evaluate the damage, both myself and my partner informed them, on separate occasions, that I would personally be in the apartment to let them in. Despite this Stanton did not pass on the message to the contractors, provided them with a key and allowed them to make their own way into the apartment without knocking, at 7.30 am, while I was asleep after working a night shift. We reported this to Stanton. It happened again 3 more times in the space of a week. Each time the contractors were apologetic and embarrassed, having been informed by Stanton that the property would be empty. Reporting this to Stanton enthused shouting and arrogance from the staff. They didn't care and were so incredibly rude they reduced me to tears on multiple occasions. 2) When we informed Stanton we would be leaving the property (a notice period of 1 month from date of rental payment) we did so as soon as we could, giving them a couple of weeks more than the usual 1 month stated in our contract. The VERY NEXT DAY Stanton explained they had prospective tenants that wanted to have a look around. I explained to Stanton, that day would not be possible as I was working away and no one would be home, and I'd quite like to have some time to tidy and make sure the apartment was fit for visitors. Since we had only given our notice the previous day (and earlier than needed) we thought this was a reasonable request. Instead, Stanton TOLD us they would let themselves into the apartment anyway, while it was empty without our permission and knowing that we were both working away and could do nothing about it. I threatened them with the police for entering the property without permission. This did not deter them. They simply do not care. 3) 4 months later and I have yet to receive a single penny of my deposit back. They ignore our emails and phone calls constantly and I have had to take legal action against them in order to get the smallest acknowledgement that they still owe us £750. In summation - a cowboy organisation run by 20 something boys with no manners, no idea how to run a business and no clue what their tenants basic entitlements are.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 95.00% | £370 | £725 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 0 | 41 | 5 | 0 | 0 | 0 | 0 | 0 | 1 |
Address
Stanton Properties
464 Wilmslow Road, Manchester, Lancashire
M20 3BG
0161 434 5307
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
Do not waste your ...
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1 Star Review
By : 'Katka'
Branch : Manchester, 464 Wilmslow Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : WA10
28 May 2024
People found this helpful0
Do not waste your time!!! Absolutely unreliable agency.. fake agents not telling the truth and don't have balls to say you are not good candidate for us... my friend phoned to book a viewing and absolutely fine, got an appointment, then I phoned and said to me that some works need to be ... Read Full Review
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Avoid ...
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1 Star Review
By : 'M'
Branch : Manchester, 464 Wilmslow Road
Services : Letting (As a Tenant)
Rent PCM : £455
Would you recommend ? : No
Postcode : M15
6 Jan 2023
People found this helpful0
I rented a student room through Stanton Properties. The staff is incredibly rude and unprofessional. If a problem with the property was reported, a lot of time passed before the agency acted on it. However, the main reason for my negative rating is that after 6 months I still don't have my ... Read Full Review
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Very positive ...
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5 Star Review
By : 'Robert'
Branch : Manchester, 464 Wilmslow Road
Services : Letting (As a Tenant)
Rent PCM : £595
Would you recommend ? : Yes
Postcode : M21
17 Aug 2021
People found this helpful1
Tom was a genuinely great landlord. Check in / out was simple and he isn't looking to take anyone's deposit. During the tenancy he buys high quality replacements if things break. He listens to the tenants, acts reasonably and lets tenants turn the house into a ... Read Full Review
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Viewing ...
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1 Star Review
By : 'Anji'
Branch : Manchester, 464 Wilmslow Road
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £725
Would you recommend ? : No
Postcode : M33
5 Jul 2021
People found this helpful0
I had arranged a viewing of a property (Flat 1, 2 Marlborough Road, Sale, M33 3AF) at 11am, Saturday 22nd May with Stanton properties. Nobody showed up, I waited for half an hour in case there was a delay e.g. traffic delay/ any other extenuating circumstances. I left a polite voicemail at the ... Read Full Review
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Really great experience with ...
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5 Star Review
By : 'Robert'
Branch : Manchester, 464 Wilmslow Road
Services : Letting (As a Tenant)
Rent PCM : £525
Would you recommend ? : Yes
Postcode : M21
10 Aug 2020
People found this helpful0
Really great experience with Stanton properties. Great house and Tom was always helpful when asked upon. He made sure broken items were replaced with top quality ... Read Full Review
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I had a really great ...
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5 Star Review
By : 'Cathy'
Branch : Manchester, 464 Wilmslow Road
Services : Letting (As a Tenant)
Rent PCM : £575
Would you recommend ? : Yes
Postcode : M20
17 Oct 2019
People found this helpful0
I had a really great experience with Stanton properties. It was my first time renting on my own and they made the experience go very smoothly. If I had any issue with the apartment, it was very quickly resolved by Liam or Tom. I would definitely recommend this agency, they really value their ... Read Full Review
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Great experience with Stanton ...
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5 Star Review
By : 'Kirsty'
Branch : Manchester, 464 Wilmslow Road
Services : Letting (As a Tenant)
Rent PCM : £500
Would you recommend ? : Yes
Postcode : WA9
14 Oct 2019
People found this helpful0
Great experience with Stanton Properties. It was my first time renting and both Liam and Tom made the process as easy as possible. I spent almost four years at the property and if there was ever an issue, it was speedily resolved! I would certainly recommend Stanton Properties. As landlords go, ... Read Full Review
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Very helpful friendly ...
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5 Star Review
By : 'Stew'
Branch : Manchester, 464 Wilmslow Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : M20
28 Sept 2019
People found this helpful0
Very helpful friendly landlord, no issues at all. Was sad to leave, fantastic flat in an amazing location. Would recommend West Didsbury and Stanton properties to ... Read Full Review
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Very reliable and quick to ...
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5 Star Review
By : 'Simeon'
Branch : Manchester, 464 Wilmslow Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : M14
17 Jul 2019
People found this helpful0
Very reliable and quick to respond to any queeries. Friendly and very willing to help out when needed. Never had an issue with ... Read Full Review
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The house my friends and I ...
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5 Star Review
By : 'Ellie'
Branch : Manchester, 464 Wilmslow Road
Services : Letting (As a Tenant)
Rent PCM : £525
Would you recommend ? : Yes
Postcode : M14
3 Jul 2019
People found this helpful0
The house my friends and I rented from Stanton Properties in Manchester was perfect for the four of us. There weren’t any issues with the property whilst we lived there which made a huge change to the situation we had been in with a previous house from a different company. Stanton ... Read Full Review
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Great house and helpful ...
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5 Star Review
By : 'Jeremy'
Branch : Manchester, 464 Wilmslow Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : M14
3 Jul 2019
People found this helpful0
The house was great and all issues were dealt with very quickly - not that there were all that many. Tom was a very professional landlord and very helpful and friendly too. Not all Manchester letting agencies have as much integrity so we really appreciated ... Read Full Review
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Very helpful and punctual ...
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5 Star Review
By : 'Luke'
Branch : Manchester, 464 Wilmslow Road
Services : Letting (As a Tenant)
Rent PCM : £455
Would you recommend ? : Yes
Postcode : M14
3 Jul 2019
People found this helpful0
Very helpful and punctual when anything needed fixing. Dealt with Tom who was great both professionally and personally. highly ... Read Full Review
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Decent letting ...
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5 Star Review
By : 'Joe'
Branch : Manchester, 464 Wilmslow Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : M14
24 May 2019
People found this helpful0
I am happy with the support we got from Stanton over 2 years. Whenever there was a problem with the flat (which was infrequently) Tom and Liam were always quick to respond and ... Read Full Review
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Great estate agents with no ...
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5 Star Review
By : 'Ian'
Branch : Manchester, 464 Wilmslow Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : M20
23 May 2019
People found this helpful0
I used Stanton Properties last year when looking for a place to live in West Didsbury. Whilst my stay was short, I had a good experience with both Liam and Tom. They are both down to earth, friendly and were a pleasure to deal ... Read Full Review
Comments on Agent Fees
From what I remember, not too bad.
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Great from start to ...
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5 Star Review
By : 'K'
Branch : Manchester, 464 Wilmslow Road
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : Yes
Postcode : M24
9 May 2019
People found this helpful0
Everything was great - the house was beautifully decorated with everything new, Tom always incredibly fast to react when any problems arose and really helpful with any queries. The Xmas beer was a nice touch also! Really good value and loved that it was one price all in including the weekly clean. ... Read Full Review
Comments on Agent Fees
Really good value
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Friendly and Professional ...
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5 Star Review
By : 'Corin'
Branch : Manchester, 464 Wilmslow Road
Services : Letting (As a Tenant)
Rent PCM : £455
Would you recommend ? : Yes
Postcode : M14
11 Apr 2019
People found this helpful0
Very pleased with the service I received. Tom was easily accessible and was able to fix any problems or queries that we had with our house. Would highly recommend Stanton ... Read Full Review
Comments on Agent Fees
The agent\'s Fees were acceptable
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Excellent ...
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5 Star Review
By : 'Kate'
Branch : Manchester, 464 Wilmslow Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : M20
28 Feb 2019
People found this helpful0
Tom was a great help, managed to sort out our contracts and references quickly in order for us to move in by the date needed. From day 1 they have been extremely professional. Everything has been communicated with detailed info and the process was very easy. Would ... Read Full Review
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Really great service and ...
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5 Star Review
By : 'L'
Branch : Manchester, 464 Wilmslow Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : M14
21 Nov 2018
People found this helpful0
Stanton Properties has been a refreshing change from the usual nightmare I have with letting agents and landlords. Both Liam and Tom are extremely friendly, helpful and efficient with everything from fixing things in the property to dealing with questions and enquiries. The move in process was ... Read Full Review
Comments on Agent Fees
Fair and clear
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Urban Cross St ...
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5 Star Review
By : 'Urban'
Branch : Manchester, 464 Wilmslow Road
Services : Letting (As a Tenant)
Rent PCM : £525
Would you recommend ? : Yes
Postcode : WA9
28 Oct 2018
People found this helpful0
Everything was taken care of swiftly and smoothly, any problems were always dealt with by Liam, Tom and the team instantly. Calls were always returned promptly, Very Professional team with great interpersonal skills and a lot of common sense, which when compared with some other letting agents says ... Read Full Review
Comments on Agent Fees
Very good
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Brooklands ...
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5 Star Review
By : 'Mike'
Branch : Manchester, 464 Wilmslow Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : HD9
4 Sept 2018
People found this helpful0
Stanton's were superb in the process of me leasing an apartment for the first time. They were highly reactive to queries and made the whole renting process easy. The apartment was great - loved living there. Brooklands in Meltham is in a fabulous location. Would highly recommend ... Read Full Review
Comments on Agent Fees
Fees were good - great value for the quality of the apartment and location.
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