To be fair, the lettings side of Homesure never gave me any problems and provided a good service over the years. Unfortunately, my experience with their maintenance arm was the complete opposite — repeated problems with quality assurance, a lack of contractor accountability, and a tendency to the... Read Full Review

I have numerous letting properties with Homesure and after a poor customer service experience, I left a ONE STAR review. I received numerous phone calls and emails from Homesure asking me to retract this from Trust Pilot as it looked bad on their ratings. They sent an email stating that due to the... Read Full Review

From the initial property viewing to completion, Homesure have been extremely helpful throughout the whole process. They have kept me informed and were always happy to help with any queries I had along away, offering advice and guidance. A special thank you to Lucy and Tia whom I dealt with... Read Full Review

Since the onset and many years of being a client with Homesure I can only sing praises for the amazing platinum first-class service I have received from every member of the team in each and every aspect of required services from Lettings, Sales, Accounts and their Maintenance departments, not to... Read Full Review

From start to finish Tia and other members in the team were accommodating, professional, organised and friendly. She really seemed genuinely invested in the process and when things slowed or got a bit stressful, she was supportive, empathic and got other parties moving. I so appreciated having... Read Full Review

We have worked with Homesure for over 12 years and have been extremely happy with the service provided. If there was ever a maintenance problem this was sorted and we've been happy with the finding of tenants and advice given over the... Read Full Review

Tia, Lois, Mal and the team were a pleasure to deal with. They were all very professional, kept us informed throughout the process of selling our home. It was the smoothest sale process we've had! Tia was comprehensive in the information she gave us and there was transparency regarding the ... Read Full Review

Staff amazing, very helpful going above and beyond. Would highly recommend.. rapid response with information when needed, overall a pleasant experience with no... Read Full Review

I would highly recommend Homesure Woolton as the whole team, especially James, Tia and Lois are so professional, caring and helpful, and the photographer took amazing photos. My reasons for moving were quite emotional but Homesure made the whole process so easy and sold my house within a week. Tia... Read Full Review

Great service throughout. Lois answered and dealt with any queries quickly with a friendly and professional attitude throughout the... Read Full Review

The estate agents provided a very good service. Lois always dealt with any queries quickly and kept me informed throughout the sale. I would definitely recommend their... Read Full Review

Great service and friendly team who were in regular contact with us throughout our sale. Would recommend Homesure if buying or selling a property. Tia and team made the whole process easy and supported us every step of the... Read Full Review

Tia was amazing and kept me updated along the way. It was a great customer experience with homesure and I would 100% use them... Read Full Review

From James first coming to view our house to advise on selling price and what final decoration was needed, right through organising viewings, to concluding the sale, everyone we've been in contact with at HomeSure has been exceptional. This is our first house sale, so we had many queries,... Read Full Review

I purchased my first home via Homesure and was fortunate to work with Tia, who is a superstar. She was patient with my questions and it was great to work with an estate agent you feel you can trust. Having previously had a horrendous experience with Move Residential, it was great that Homesure... Read Full Review

All the team at homesure were great. Have had bad experiences with estate agents in the past but these guys followed everything up straight away and were in touch every couple of days with an update even if no movement had happened. Lois was on the phone every time something needed pushing along... Read Full Review

I have been delighted with the service provided throughout the whole of the sales process. Regular up dates have been provided and everyone at the branch has done their very best to help us handle an experienced purchaser and his unresponsive and less than co-operative... Read Full Review

We recently purchased our first home through Homesure and they were fantastic from start to finish. The purchase went through really quickly and we were kept well informed throughout. Tia was our purchase handler and was so attentive and helpful - she gave us lots of good advice, such as which... Read Full Review

We felt really supported through what turned out to be quite a complex house sale, The advice was spot on at every stage (in terms of setting a price, marketing, dealing with offers, working towards completion etc). We've tagged Jim and Tia below as they were the ones with whom we had... Read Full Review

Having never previously sold a property before knowing which Estate Agents to use was a daunting challenge. Fortunately for me I could not have chosen a better one to use. The pictures which were taken to advertise the property online were of real high quality and on the first day of viewings I had ... Read Full Review