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Southampton, SO15
2.4/5, 41 Reviews
37% Recommended
67% letting valuation accuracy
32% letting fee satisfaction
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"If I could give them a..."
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1 Star Review
By : 'J.B'
Services : Sales(Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : SO16
21 Feb 2018
People found this helpful6
If I could give them a negative star review I would. ***Proceed with extreme caution if you are selling or buying with this branch*** I'm a first time cash buyer and never again in my life will be in this position. I can say hand on heart this was a really distressing and disappointing experience. I don't wish to name names but the 'negotiator' in question was an absolute joke. Besides having terrible customer service, he was rude and offensive. I put negotiator in quotes because I don't think he ever contacted the seller at any point during the unfortunate 3 months we had to deal with him and I dont think he knows what negotiating means - he told me that no one had ever asked for a reduction in a house price after a property report and survey was produced, it wasn't the done thing. He never answered his calls or emails and if he did it was with the worst excuses such as 'My computer wouldn't turn on' - that was my personal favourite and usually about 2-3 days later. I was told that the houses I was looking at never came on the market at an affordable price for people like me (since then 3 have come on the market at below the price I was looking at paying). I was asked what I was doing looking at properties I probably couldn't afford and asked if I even had the money (Just to put it in perspective I already had to prove that I had the asking price amount in my account ). I was asked if I had a crystal ball when I mentioned that maybe it wasn't a sellers market as much as everyone reads in the news as the property had been on the market for 9 months previous to my attempt at buying it and had been reduced twice - he said he didn't know about price reductions or any restrictions on the property. Considering these houses are protected properties with a lot of restrictions I would have assumed in his apparent 33 years experience in selling period houses that he really should have had an idea - could have fooled me. This 'negotiator' just didn't want to sell this property for whatever reason - maybe he had someone else in mind or maybe he was hoping to coerce the seller into reducing the price by intentionally not selling it. I was baffled that I was trying my hardest to give this man and this company my money and he or his manager just didnt want to take it. I am now an expert in the Collins Estate houses as I had to do all the research myself so if anyone would like any help or any advice on these houses that for some reason sellers are all selling through Morris Dibben - maybe there's a clause in the leasehold I missed! Then I will happily offer my help and research so that you have better chance of buying the property of your dreams without using this incompetent company.
Comments on Agent Fees
The fees were acceptable
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 67% | 32.00% | £575 | £1,800 |
Address
Morris Dibben
53 London Road, Southampton, Hampshire
SO15 2AD
023 8124 7005
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Morris Dibben Branches (View All 20)
Morris Dibben Residential ...
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5 Star Review
By : 'Shane'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BH22
9 Dec 2024
People found this helpful0
We let approx 6 residential properties through Morris Dibben London Road Southampton per month. The lettings team of Sam, Anais, Amelia & Liam find tenants for our properties normally within 4 weeks. The admin team of Amelia and Megan ensure the paperwork process is smooth. I would recommend... Read Full Review
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Morris Diben Southampton, ...
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5 Star Review
By : 'Mahmut'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SO16
5 Dec 2024
People found this helpful0
Morris Diben Southampton, were brilliant in selling my flat, provided good valuation and brought lots of potential buyers. My overall experience dealing with staff at London road brunch was great especially and Nerinda were very helpful and responsive to my... Read Full Review
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Stay away from Morris Dibbens ...
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1 Star Review
By : 'SSA'
Services : Letting (As a Tenant)
Rent PCM : £1800
Would you recommend ? : No
Postcode : SO17
21 Sept 2024
People found this helpful0
Stay away from Morris Dibbens if you want to get your security deposit back I rented a house in Southampton through Morris Dibbens and when I moved out of the house at the end of the lease, they told me that my security deposit was being rolled over to the new tenant and I would have to ask him... Read Full Review
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Anais has been supper ...
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5 Star Review
By : 'GS'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SO16
16 Jul 2024
People found this helpful0
Anais has been supper approachable and professional throughout my tenancy. I can't thank her more. She walked extra mile to finalise my new agreement with insurer. Will definitely recommend... Read Full Review
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Residential lettings in ...
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5 Star Review
By : 'Shane'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SO15
16 Jul 2024
People found this helpful0
We use Morris Dibben for our lettings in Southampton. They are an efficient, professional office with friendly... Read Full Review
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Selling our flat was ...
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5 Star Review
By : 'Franco'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SO16
13 Nov 2023
People found this helpful0
Selling our flat was traumatic however if it wasn’t for Narinder doing most of the work we would of given up. Both parties solicitors were useless . Narinder kept pushing forward . We are grateful for all her help and... Read Full Review
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If someone was wanting to ...
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4 Star Review
By : 'Colin'
Services : Sales (As a Vendor)
Sold price : £210000
Would you recommend ? : Yes
Postcode : SO17
9 Oct 2023
People found this helpful0
If someone was wanting to sell their property and already had solicitors they wanted to use, I would have no hesitation in strongly recommending the Morris Dibben London Road team - Very helpful (particularly Narinder) and communicative, from valuation all the way through to completion. If however... Read Full Review
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An excellent experience of ...
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5 Star Review
By : 'Matt'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SO17
9 Aug 2023
People found this helpful0
An excellent experience of buying a property as a first time buyer. Narinder and the team were polite and courteous throughout, offer good, clear advice and keeping me updated at every step of the... Read Full Review
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Perfectly satisfied by the ...
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5 Star Review
By : 'David'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SO16
8 Aug 2023
People found this helpful0
Perfectly satisfied by the standard of service. Narinder Rai was always helpful and communicative; she evidenced her professionalism and commitment from beginning to end. Many thanks to her and the... Read Full Review
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Very Unprofessional Agency ...
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1 Star Review
By : 'Maria'
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : SO15
17 Jun 2023
People found this helpful0
Very Unprofessional Agency and its agents. There's plenty more agents who will provide a proper service in this industry. Choose wisely or you will be disappointed. Anais is one particular very rude agent. I am very displeased with this... Read Full Review
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Morris Dibben used to be a ...
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1 Star Review
By : 'Dave'
Services : Letting (As a Tenant)
Rent PCM : £900
Would you recommend ? : No
Postcode : SO16
26 Apr 2023
People found this helpful3
I won 2 cases against them with The Property Ombudsman in the short time I rented from them. Countrywide seems to be oblivious to the code of practice and legal requirements that they are supposed to work by. Countrywide run the maintenance and property management. They are useless. The branch... Read Full Review
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Absolute rubbish agents, VERY ...
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1 Star Review
By : 'Alec'
Services : Letting (As a Tenant)
Rent PCM : £1100
Would you recommend ? : No
Postcode : SO17
6 Mar 2023
People found this helpful0
Absolute rubbish agents, VERY unprofessional & lie to tenants about prospectivr work being carried out before tenants move in. Maintenance team have are rude and have no for tenants and leave a... Read Full Review
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We had a very smooth process ...
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5 Star Review
By : 'Zaheer'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SO16
1 Feb 2023
People found this helpful0
We had a very smooth process in renting with Morris Dibben. They were very professional throughout the process. The agent was always available whenever we needed... Read Full Review
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I had a very smooth service. ...
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4 Star Review
By : 'Aygul'
Services : Online Auctions (I bought a property using them)
Would you recommend ? : Yes
Postcode : SO14
20 Dec 2022
People found this helpful0
I had a very smooth service. First I rented the flat then they helped me to buy the flat I live in already. Especially Narinder Rai! Always keeps in touch with you and doesn't let the issue unsolved. Thank you for your... Read Full Review
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The agents are highly ...
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1 Star Review
By : 'Vinita'
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £700
Would you recommend ? : No
Postcode : SO14
2 Sept 2022
People found this helpful0
The agents are highly unprofessional and they hang up the phone on you. They provide misinformation that they will call you for arranging a viewing but will never call back. They wont even give you a chance to view the property and will let it to someone else. They discriminate and outright lie.... Read Full Review
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Renting - nightmare - ...
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1 Star Review
By : 'renter24601'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SO15
20 Aug 2022
People found this helpful1
We rented a property with Morris Dibben, and from the get go, the organisation and communication from them was horrific. We had a property with no floor in the living room for 4 weeks and a shower that was out of use for 3, and was not offered any reduced rent. We decided to complain and received... Read Full Review
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Worst estate agent in ...
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1 Star Review
By : 'Sarah'
Services : Letting (As a Tenant)
Rent PCM : £1400
Would you recommend ? : No
Postcode : SO14
6 Jul 2022
People found this helpful0
Worst estate agent in Southampton. Let out a property no fire alarms, broken doors, filthy state . Had to report to fire service. Estate agent said it “was just students living there” as a justification for such a horrible state of the property. What an infringement on human... Read Full Review
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There's a reason that ...
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1 Star Review
By : 'John'
Services : Letting (As a Tenant)
Rent PCM : £850
Would you recommend ? : No
Postcode : SO16
16 Feb 2022
People found this helpful0
There's a reason that this shambles of a company has an average rating below 2. As a tenant I was lied to, repeatedly, about a variety of issues. I couldn't get my application deposit back, despite now occupying the property as "it is a fee, not a deposit" (lie, and illegal). ... Read Full Review
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I saw an ideal place to rent ...
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1 Star Review
By : 'Darren'
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £650
Would you recommend ? : No
Postcode : SO15
17 Jan 2022
People found this helpful0
I saw an ideal place to rent on their website and phoned them twice requesting a viewing. Both times I was told their system was down and somebody would call me back. However this never happened and the property is now let. A shambles of a company with no regard for customer... Read Full Review
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Had a great letting ...
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5 Star Review
By : 'Danielle'
Services : Letting (As a Tenant)
Rent PCM : £760
Would you recommend ? : Yes
Postcode : SO15
25 Feb 2021
People found this helpful0
Had a great letting experience with Morris Dibben. The team were really helpful and quick to respond to queries. Robbie who did our house viewing was very helpful and quick to talk to the landlord. Can't fault the service or... Read Full Review
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