Extremely Stressful and Disappointing Experience I have always been a responsible tenant, paying my rent on time and keeping clear records of every payment. However, my experience with Foxtons has been extremely disappointing and unnecessarily stressful. Despite making payments promptly, I... Read Full Review

Sushmita in the Oval office has been an excellent agent - she's been very considerate, reasonable, and proactive in her approach to issues. Daniel was also brilliant when we first moved in to the... Read Full Review

I had an awful experience with Foxtons. I rented a property with them for nearly 5 years, after being informed that I needed to pay £600 per month by my landlord or else move out. I agreed to move out and the process of the return of my deposit was terrible. I was presented with deductions of... Read Full Review

After waiting several months for the leaking gutter to be fixed and numerous sleepless nights from the noise caused by the leak when hitting the plastic canopy of the neighbouring property, Isaiah Samuel came to the rescue, he recently took over management of my rented property with Foxtons and... Read Full Review

My fridge and freezer broke down. I contacted foxton in Stratford as they are representative of the landlord. Isaiah took over the issue, he was very helpful, efficient and caring, even when I was a bit agitated because of the items in the Fridge getting spoils. He reassured me and continue to... Read Full Review

My fridge freezer broke down. I contacted foxton in Stratford as they are representative of the landlord. Isaiah responded to me on time, contacted the landlord and he was very efficient and caring. He continued to update me until the new Fridge was delivered. He is very professional, hard working ... Read Full Review

Awful customer care driven by greed. All they care about is getting the next commission, and they’ll apparently stop at nothing to squeeze all they can out of landlords and tenants. Juliana and Viral have been particularly greedy in my experience, but from speaking to other landlords... Read Full Review

Foxtons Sutton were professional from the start and always reassured me with quality prospective buyers. Always kept me informed of any issues and worked together to resolve these. William Campbell and Jennifer Addo were amazing throughout and showed great professionalism and enthusiasm to... Read Full Review

These people are criminals – plain and simple. After renting in London for 15 years, I had the misfortune of dealing with Foxtons – an experience which turned out to be the worst renting experience of my life. My main gripe has to be the incompetence and unpleasantness of those working within... Read Full Review

Totally incompetent . The Tooting branch would only talk to my brother, despite me being the co owner . Sexist and utterly stupid. Issac is the worst but none of the staff are any... Read Full Review

AVOID FOXTONS LIKE THE PLAGUE!! Absolutely awful sales team, very pushy hard sales, no respect, not to mention repeated illegal disability discrimination, to the point I had to submit a legal notice of direct discrimination! For wider context; I agreed with Foxtons on first visitation we would... Read Full Review

Incredibly poor service as a rental agency. Barely reply to emails, require constant chasing to answer even simple questions. Expensive and the opposite of proactive. Completely regret having had them as a agency for the last few years but can't get rid of them until out of contract with the... Read Full Review

Horrible estate agency. We are still in progress with nightmare rent process for 2 bedroom flat. They are not responsive to the emails and do not provide any results for the contract agreed terms. All the agreed building jobs still pending and agents are not replying. We even didn't received... Read Full Review

As a landlord my experience with this branch has been very poor. The maintenance team are especially unskilled and unresponsive. Unfortunately I was allocated Crystal White as my 'Property Manager' and she has been absolutely useless. My property is supposed to be fully managed by this... Read Full Review

Worst Ever ! stay away from Foxtons at all costs. We ended up renting a flat through Foxtons unfortunately and we have had millions of issues. Their Battersea London branch staff Beattie, Mersaides are the worst ever to deal with. They don't only refuse to do their jobs but they also lie and... Read Full Review

The worst ever I have seen in my life Rude staff, incompetent , try always to sell you bad properties I rented a flat for my son in Harrow since last year, and the flat was ill maintained , always problems, water leak, no elevators , no security and every time I talk to them they don't... Read Full Review

As we are leaving our rental,Foxtons is in charge of finding a new tenant. It is very difficult to work with this agency. They tried to bully us into leaving them a key and complete access to our home. Their agents do not respect the 24 hours notice for visits. You should see the way they talk... Read Full Review

This agency is best to avoid. Having rented a flat from them for several years and never missing a single payment they still treated us as if we were tenants from hell. They never answer any calls nor they call you... Read Full Review

I contacted Foxtons to market my property on let only basis. They found me a long term tenant who has been in the property for nearly two years. The fees are absolutely ridiculous - they charge you 9% of your monthly rent for altering a bit of paper! Recently I had to contact the renewals team as... Read Full Review

Foxtons Tenancy Department is without a doubt the worst run and most frustrating group of people I have ever had the misfortune to have to deal with. I cannot fathom how it can take them a month to respond to an e-mail. That was the one that they did respond to, the others went unanswered. Calling ... Read Full Review