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Hove Lets
4.8/5, 177 Reviews
92% Recommended
88% letting valuation accuracy
93% letting fee satisfaction
Founded in 2009 by Directors Ashley Bennett and David Hartley, both of whom are actively involved in the day to day running of the business, we are independent residential letting agents and property management specialists based in Hove in East Sussex.
"Our experience with this..."
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1 Star Review
Jessica
By : 'SR'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : BN3
4 Mar 2017
People found this helpful2
Our experience with this agency has been by far the worst since we started letting flats. On the surface the house looked okay and was promised a professional cleaning before we would move in. On the first week of our arrival we started to have constant issues with water leaks, water tank issues, dangerous electric sparks coming out of main sockets for the water tank after the first week of use…and it continued like this until the end; we even had vermin issues! (Because of the uncooperative position of the landlord in solving the problem, we had no choice than supporting the large cost of getting rid of it). The carpet had a very bad smell when we moved in, and we needed to put strong incense constantly to cover it, had to buy product to try and remove the smell. My girlfriend started to have strong allergies because of the dust mites (something she never had before in her life). Clearly the carpet was not professionally cleaned. We tried to talk with the agency about it but they didn't do anything. And actually when we left this place and had to pay a professional cleaning, the cleaners told us that the carpet was definitely not treated since more then a year and we were only in the flat for a 6-month period. After 2 and a half-month we started to see big dark stains on the wall, which was mould. We discovered big holes behind and under some of the furniture and floor completely rotten in the kitchen and in the bedroom. When we had a few phone calls with the agency to deal with theses issues, they were generally very condescending and rude. We even had one of their contractors coming to the flat trying to enter our house without any notice at all. Even after we left they tried to blame us for damages that were already there when we got in. Fortunately we had some proof and could deny it all to get our deposit back but it took us at least a month and a half to resolve the entire dispute and get most of our money back. Avoid this agency at all cost; or if you are already contracted with them, make sure you keep track of all the communication you exchange and have your inventory check ready in case needed. Its the first time I write a review to complain and I do not know if it will change anything but I believe it should not be permitted to treat people like this. I really hope that future tenants see my message and actually see as well all the other bad reviews posted (unfortunately we were unlucky as we didn't check prior signing the contract) before dealing with this agency and maybe avoid the terrible experience we had from beginning to end.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 88% | 93.00% | £455 | £1,750 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 15 | 0 | 146 | 12 | 0 | 0 | 0 | 0 | 2 | 2 |
Address
Hove Lets
204 Church Road, Hove, East Sussex
BN3 2DJ
01273 735555
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:30 - 13:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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I rented a property through ...
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5 Star Review
By : 'Nicole'
Branch : Hove, 204 Church Road
Services : Letting (As a Tenant)
Rent PCM : £625
Would you recommend ? : Yes
Postcode : BN3
10 Oct 2022
People found this helpful0
I rented a property through hove let’s for just under 2 years. During that time if I ever needed any help, had any questions or anything the lovely team in the office was always happy to help! Really efficient at getting out any contractors if something stopped working, following up and ... Read Full Review
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Excellent service. ...
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5 Star Review
By : 'Harry'
Branch : Hove, 204 Church Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN3
26 Aug 2021
People found this helpful0
Excellent service. Couldn't be happier. Friendly and proactive. I would be happy to use this service and Amelia again ... Read Full Review
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Amelia was really helpful and ...
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5 Star Review
By : 'Grace'
Branch : Hove, 204 Church Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN1
26 Aug 2021
People found this helpful0
Amelia was really helpful and gave excellent advice over the phone which turned out to be 100% the case. Would highly recommend anyone who is searching for a rental to work with amelia as you will get honest ... Read Full Review
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Amazing service throughout ...
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5 Star Review
By : 'jpdowner'
Branch : Hove, 204 Church Road
Services : Letting (As a Tenant)
Rent PCM : £775
Would you recommend ? : Yes
Postcode : BN3
25 Aug 2021
People found this helpful0
Amazing service throughout tenancy. Shout out to my landlady too for the box of chocolates every christmas... a very nice touch. ... Read Full Review
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Excellent ...
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5 Star Review
By : 'Ben'
Branch : Hove, 204 Church Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BN3
20 Aug 2021
People found this helpful0
Having experienced multiple letting agencies in Hove, I couldn’t recommend Hove Let’s enough, superb customer service and always at the end of the phone when I needed ... Read Full Review
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She was really helpful during ...
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5 Star Review
By : 'zulf'
Branch : Hove, 204 Church Road
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : BN3
19 Aug 2021
People found this helpful0
She was really helpful during this process and was really flexible around my schedule emailing us property's and arranging viewings. would use her again and I have suggested her to ... Read Full Review
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Fantastic agent. Made our ...
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5 Star Review
By : 'Isobel'
Branch : Hove, 204 Church Road
Services : Letting (As a Tenant)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : BN11
19 Aug 2021
People found this helpful1
Fantastic agent. Made our letting experience very easy. I would definitely recommend this company based on our experience with ... Read Full Review
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Top ...
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5 Star Review
By : 'Nick'
Branch : Hove, 204 Church Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN43
19 Aug 2021
People found this helpful1
Been using HoveLets for a couple years now and cant fault them. Couldn't recommend Ella and the team more. Any issues I've had have been dealt with professionally and within good ... Read Full Review
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Amazing ...
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5 Star Review
By : 'Gina'
Branch : Hove, 204 Church Road
Services : Letting (As a Tenant)
Rent PCM : £700
Would you recommend ? : Yes
Postcode : BN3
19 Aug 2021
People found this helpful0
Amazing service from the team, they were always friendly and quick to respond to any of my queries or issues. I mostly dealt with Amelia and she was brilliant, always made time for me and any issues I had, and never made me feel rushed, when I know they must be super busy. I always felt like a ... Read Full Review
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Amazing Service, can't ...
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5 Star Review
By : 'Dave'
Branch : Hove, 204 Church Road
Services : Letting (As a Tenant)
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : BN3
19 Aug 2021
People found this helpful0
Amazing Service, can't recommend hove let's enough. Amelia was especially helpful and we always felt they were in hand when we needed ... Read Full Review
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Always so very helpful and ...
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5 Star Review
By : 'Beth'
Branch : Hove, 204 Church Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN6
13 Aug 2021
People found this helpful1
Always so very helpful and great to deal with! I would Recommend very highly, there are never any issues. Thank ... Read Full Review
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Hove Lets have been amazing - ...
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5 Star Review
By : 'Jodie'
Branch : Hove, 204 Church Road
Services : Letting (As a Tenant)
Rent PCM : £925
Would you recommend ? : Yes
Postcode : BN2
13 Aug 2021
People found this helpful2
Hove Lets have been amazing - very responsive to emails and concerns, kind and efficient customer service and they gave us all the information about the property with no prompting needed. Enjoying our new flat, thank ... Read Full Review
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I have been using Hove ...
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5 Star Review
By : 'Tanya'
Branch : Hove, 204 Church Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BN17
13 Aug 2021
People found this helpful1
I have been using Hove Let’s for years, such great service and the girls in the office are wonderful, nothing is to much trouble, when you call they always, ring you back. They are a pleasure to deal ... Read Full Review
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Having just moved from ...
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5 Star Review
By : 'Louise'
Branch : Hove, 204 Church Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN3
29 May 2021
People found this helpful1
Having just moved from Ireland to the UK, I have been extremely impressed with the efficiency, professionalism and overall excellent service from Hove Let's. We have had 2 minor issues since we moved in which were due to no fault of the agents however they dealt with both in an efficient and ... Read Full Review
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Forced to stick to contract ...
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1 Star Review
By : 'Chloe'
Branch : Hove, 204 Church Road
Services : Letting (As a Tenant)
Rent PCM : £500
Would you recommend ? : No
Postcode : BN3
23 Mar 2021
People found this helpful2
If you sign a contract with them, you will be forced to commit even if the living conditions are unbearable and unhygienic. For the past 6 months I have been complaining about a terrible smell of urine in my flat (flat 3, 1 seafield rd). When I realised after 4-5 months that Hovelets was not ... Read Full Review
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Really helpful agency. Been ...
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5 Star Review
By : 'Aidas'
Branch : Hove, 204 Church Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BN1
19 Nov 2020
People found this helpful0
Really helpful agency. Been renting from different ones before and most of the times had some problems. With Hovelets no problems, really helpful agency. People who works there really nice and always ready to ... Read Full Review
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I was a tenant for just over ...
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5 Star Review
By : 'Alex'
Branch : Hove, 204 Church Road
Services : Letting (As a Tenant)
Rent PCM : £675
Would you recommend ? : Yes
Postcode : BN11
17 Nov 2020
People found this helpful0
I was a tenant for just over a year and they were very attentive & addressed any problems I had very quickly. Would happily rent through them ... Read Full Review
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Very professional, efficient, ...
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5 Star Review
By : 'Bobby'
Branch : Hove, 204 Church Road
Services : Letting (As a Tenant)
Rent PCM : £725
Would you recommend ? : Yes
Postcode : BN1
24 Aug 2020
People found this helpful0
Very professional, efficient, helpful and friendly, couldn't have asked for a better Letting agent. Mostly dealt with Sophia and Amelia, who were both great, always going over and above to ... Read Full Review
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Great, very positive renting ...
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5 Star Review
By : 'David'
Branch : Hove, 204 Church Road
Services : Letting (As a Tenant)
Rent PCM : £475
Would you recommend ? : Yes
Postcode : BN3
28 Jul 2020
People found this helpful0
Really helpful and friendly team - always got back to me and my housemates very quickly whenever we had any questions or issues, and always very happy to help. I would definitely recommend renting through this company. ... Read Full Review
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Very approachable and helpful ...
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5 Star Review
By : 'Natasha'
Branch : Hove, 204 Church Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN3
17 Mar 2020
People found this helpful0
Very approachable and helpful when we moved and very quick to get anything you may need sorted!! Rachel made the whole process completely smooth and stress free, I would recommend them to ... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 10/31/2017, 8:51:20 AM by allAgents
