The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 713 Reviews
97% Recommended
96% sales valuation accuracy
98% letting valuation accuracy
100% sales fee satisfaction
94% letting fee satisfaction

Georgina
By : 'Use'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : SE13
Moved out of property 20 weeks ago. Georgina refused a check out.. still refusing to do a check out therefore I cannot get my deposit back. Trust me use an alternative agent or when you come to leave you will seriously regret it! I am now seeking legal advice. Fees unjustified considering how much effort you , as a customer need to keep on at the company to get them to help you. What exactly are they for when they don't actually do the work they are paid to do.
By : Head Office
27 Feb 2017This is wholly unfair and we would like to explain in detail why; One tenant (of a group of tenants who initially moved in) left the property last year when the contract ended. However, the co-tenants were meant to arrange for new people to move in so we could conduct a check-out and this way, they could arrange the deposit distribution between themselves. This has been ongoing since October and the co-tenants, through no FAULT of our own, have dragged their heels to the point we had to mention to the remaining tenants that we would be serving a Section 21 if they did not get a move on. It was only this weekend (i.e. in the last 48 hours) that the tenant completed her online reference application. When I spoke to the tenant in situ on Friday I said the tenant who left, his Mother has send numerous emails getting really annoyed with us and they even said that it's not our fault it is hers. This is why this entire situation has been outside our control. We have been pro-actively pushing for this to happen and sadly we cannot force the situation but continue to chase and therefore feel hat this 1* review is unfair and does not reflect the situation!
By : Use another firm
28 Feb 2017This is a classic example of how you should not conduct yourself as a professional. You have established somewhat of a 'blame culture' where everyone else seems to be at fault apart from yourselves. I have utilised numerous Estate Agencies and yours is by far the worst and quite frankly your comments in response to this review reflect that. You are very quick to respond to reviews and perhaps you should use the same energy to reply to emails requesting a resolution. How on earth you think it is acceptable not to conduct a 'check out' is beyond me, especially now we are 20 weeks on. The current tenants are reluctant to pay a deposit because you have not fulfilled your responsibilities as an Estate Agent. It should be such a simple transaction and I would like to ask you why having completed the tenancy in October you did not perform a check out?
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96.00% | 100% | £22,700 | £7,000,000 |
| Lettings | 98% | 94% | £800 | £2,500 |
Conran
221 Greenwich High Road, London, Greater London
SE10 8NB
020 8312 8312


By : 'Esther'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE10
Conran served us while buying our new home in Greenwich. The overall experience was excellent. Doug was very helpful in the process. The rest of the team was also very supportive and did a fantastic job. We would strongly recommend Conran if you need an estate agent to sell or rent a... Read Full Review


By : 'Dimitris'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE10
Conran served us while buying our new home in Greenwich. The overall experience was excellent. 1) Doug, Nancie, and Tamer were very helpful in bridging ours and the seller's expectations in the first negotiation. 2) They were amazing in linking us with the seller and their solicitor during... Read Full Review

By : 'Anonymous'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE8
Delighted with Conran Greenwich, and in particular with Nancie Lockyer. She has been absolutely phenomenal throughout this experience and made it so easy. She has been diligent, careful and quick to answer my queries. Furthermore, when it came to viewings, she managed to get an offer after one... Read Full Review

By : 'Liviu-Gabriel'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE10
Really pleased with the service provided by Conran and Doug especially, when it came to helping me and my partner out with buying a house in Greenwich. We met Doug, actually, for multiple viewings at properties he represented in the area and we worked with him to secure a good deal on a house we... Read Full Review

By : 'Lindsay'
Services : Land & New Homes
Sold price : £490000
Would you recommend ? : Yes
Postcode : SE8
Conrans were a thorough and professional agent throughout a long buying period, they checked in regularly but never felt pressured and were generous with time in viewing the property during that time. Information was quickly shared and I was impressed with the... Read Full Review


By : 'kate'
Services : Sales( As a Buyer )
Sold price : £615000
Would you recommend ? : Yes
Postcode : SE10
Conran have been absolutely instrumental in helping us find our first dream home. They were attentive, considerate and proactive throughout the process which lasted nearly a year for us. Doug, and the team at Greenwich only sent us properties that were exactly to our taste and requirements and... Read Full Review


By : 'Kate'
Services : Sales( As a Buyer )
Sold price : £615000
Would you recommend ? : Yes
Postcode : SE10
Conran have been absolutely instrumental in helping us find our first dream home. They were attentive, considerate and proactive throughout the process which lasted nearly a year for us. Doug, and the team at Greenwich only sent us properties that were exactly to our taste and requirements and... Read Full Review
By : 'AM'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE8
Our experience buying our first property with Conran was great. Fast replies, friendly and flexible approach, and would highly... Read Full Review


By : 'Ephraim'
Services : Sales( As a Buyer )
Sold price : £380000
Would you recommend ? : Yes
Postcode : SE10
I bought a flat recently where Conran Greenwich was the selling agent. I primarily dealt with Nancie who was tremendous and so supportive and helpful with all my questions. What I also appreciated was their teamwork such that whenever Nancie was off (on a well earned break I must say!), she ensured ... Read Full Review


By : 'Tony'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE10
After having positively dealt twice with Conran as a buyer, we decided to make use of their expertise also for the sale of our flat in Greenwich. Their service, organization, and professionalism was again truly remarkable. It was a concerted effort throughout, from the initial valuation, the... Read Full Review


By : 'David'
Services : Sales( As a Vendor )
Sold price : £380000
Would you recommend ? : Yes
Postcode : SE10
Really professional service by Doug and Nancie who were honest with me throughout. That was really important to me as a customer particularly given the changing state of the housing market. I would definitely recommend and use Conran Estates... Read Full Review


By : 'R'
Services : Online Auctions
Sold price : £370000
Would you recommend ? : Yes
Postcode : SE10
Friendly, approachable staff who kept me up-to-date with my property purchase and were quick to get back to me about any... Read Full Review

By : 'Elisha'
Services : Sales( As a Vendor )
Sold price : £668000
Would you recommend ? : Yes
Postcode : SE10
I had a great experience selling our house with Conran. Our house went under offer in a very reasonable timeframe considering the difficult market conditions. Nancie was our main point of contact and she was fantastic- super responsive, friendly and... Read Full Review

By : 'Louise'
Services : Sales( As a Vendor )
Sold price : £255000
Would you recommend ? : Yes
Postcode : SE8
Conran assisted my family in the sale of our flat recently and they were excellent. Doug was brilliant, knowledgeable and willing to help out throughout the process. I would definitely recommend... Read Full Review


By : 'N/A'
Services : Sales( As a Buyer )
Sold price : £860000
Would you recommend ? : Yes
Postcode : SE8
Very professional and honest with each process in purchasing the property. Guided us through the process when needed... Read Full Review

By : 'stevie'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE14
just recently rent a property from conran and I have to say they were very professional. Shout out to Fraser for finding me the property and for sorting everything out for me.... Read Full Review


By : 'Dr'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE10
Doug and the team at Conran were great! We used them for the sale of our two bed house in Greenwich and they were always quick to respond, conscientious, and did their best for us - offering counsel and adivce to help us navigate what is not always an easy process. In our case, the sale was not... Read Full Review


By : 'Andy'
Services : Sales( As a Buyer )
Sold price : £255000
Would you recommend ? : Yes
Postcode : SE8
Doug and Evie provided a great service. Highly recommended estate... Read Full Review


By : 'Edoardo'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE8
Doug at Conran is really not only one of the nicest and most effective people in real estate I ever dealt with, but possibly that I ever met as well. It doesn't often happen that a business relationship turns into friendship. He helped us sell the property we bought with them years ago... Read Full Review

By : 'Michal'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE10
I recently completed a purchase of a property though Conran, with Doug Norris being the leading agent on the sale. Doug was very helpful throughout the process, providing regular updates on the developments in relation to the progress of the matter. He was responsive to all queries and... Read Full Review
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Last updated at 10/23/2019, 2:53:58 AM by allAgents