The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 470 Reviews
98% Recommended
96% sales valuation accuracy
93% letting valuation accuracy
97% sales fee satisfaction
97% letting fee satisfaction
Before finding Coopers I'd had some really awful experiences with letting agents and landlords. After being stung with £550 in tenancy fees (single person, tiny studio flat in Zone 3) by my previous agency I decided to try a different tactic in my flat hunt this time and find an agency with low(ish) fees first and then see what properties they had available, rather than locate a property and just deal with whatever fees the agency wanted to charge once I was tied in. Coopers were the immediate choice – at less than half the cost of some of their competitors in the area. It's a HUGE help. And they just generally looked like NICE professional people! (good website too). I told them my budget and a few other requirements (within three miles of my new job, and ideally off a main road). Not only did they respond extremely quickly, but most of the properties chosen were perfect. After a few really helpful and punctual emails, I met with Ross Lynch at the Coopers office in Uxbridge (everyone was very friendly and chatty when I arrived to the office a bit early) and he spent well over an hour driving me round looking at different flats. Ross was extremely friendly, honest, helpful, funny and very personable, didn't rush me at all, answered all my daft questions, and even drove me back to Uxbridge afterward to catch my train. In the area I've just moved away from, you'd rarely get that much help and you certainly wouldn't have a really nice time as well! I was just pipped to my first choice flat by another tenant but in hindsight, my second choice is probably even better. Ross kept me updated during the process of negotiation with the landlords and also took the time to let me come back a week later and check out my new flat again, liaising with the landlord so we could meet. The landlord has also told me he's really pleased with how Coopers handle things, so it sounds like they have a good balance of catering to both tenants and landlords needs. My previous agency openly brags about ‘putting landlords first' and it really puts you off. All my paperwork, deposit transferral, inventory etc etc has been sorted out extremely professionally and quickly - they've photographed loads of things in the property for the inventory, which is always useful. On the day of my move Ross arrived bang on time for me to pick the keys up and scan my passport – this took over an hour when I moved last time on an extremely stressful day, but he got me into my new flat within about four minutes! I also really appreciated Coopers' introduction to TenantShop. They've been super useful in finding a good broadband and power deal for my new flat. I've only been in my new flat for one evening at the time of writing this review but Ross has called to check things are okay, and he got straight on the case about a minor maintenance issue for me. I'd 100% recommend Coopers to anyone hunting for a new home. Ross and his colleagues have made an extremely stressful time a lot less stressful than it could have been. They've also saved me a bit of money in the run up to Christmas. Never thought I'd give such a glowing review to a letting agent ;]
Very good in comparison to other agencies - definitely value for money. They do everything they say they're going to do, and do it properly.
By : Coopers Residential
12 Dec 2016Thank you also for this review Sarah! As mentioned, if you have any questions during your tenancy please give us a call or pop into one of our branches. Best wishes, Coopers Residential.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96.00% | 97% | £21,000 | £795,000 |
| Lettings | 93% | 97% | £550 | £2,500 |
Coopers Residential
109 Hillingdon Hill, Uxbridge, Middlesex
UB10 0JQ
01895 230103
By : 'Jemima'
Services : Letting (As a Tenant)
Would you recommend ? : No
Thank you to Ella at Coopers Hillingdon all your help. Highly... Read Full Review

By : 'David'
Services : Sales (As a Vendor)
Would you recommend ? : No
Ryan was a breath of fresh us as we had some bad experiences with a previous agent at a different estate agent .He listened to our needs ,was straight talking ,professional &up front,he checked in with us on a weekly basis (minimum).We felt Ryan was a big part in selling our property,he kept... Read Full Review

By : 'Emma'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : UB4
Cherelle was very helpful on the sale of my property... Read Full Review

By : 'Miroljub'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : UB10
Garry was so helpful and always kept in touch with regards to the progress of my sale. Thanks so much Garry... Read Full Review

By : 'Navjeet'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : UB10
Good Afternoon, I have just went through coopers to buy a property And I would like to share my views here that how helpful were the service was. I'm so grateful to choose coopers. My Agent called Garry Thompson just an amazing. He kept me posted my case every week sometimes twice a week. He... Read Full Review


By : 'Mrs'
Services : Online Auctions (I sold a property using them)
Sold price : £565000
Would you recommend ? : Yes
Postcode : UB8
Thanks to Abbie Harding for the initial consultation in 2022 and taking the house sale forward in 2023. We also purchased through Coopers and Garry Thompson as our... Read Full Review


By : 'vera'
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : UB10
Honestly couldn't thank Garry and Ryan enough for all they have done with purchase of my property. They have gone above and beyond throughout and have delivered from start to finish. Everything ran so smoothly. These are the guys to get in touch with if you want an honest company who will look ... Read Full Review

By : 'Gary'
Services : Letting (As a Tenant)
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : UB10
Been talking to George in the Hillingdon coopers branch now for a few weeks regarding a rental when I return to the uk he has kept me updated on rentals and arranged 3 viewings for when I return in a few weeks would well recommend George for your rentals he he's been very polite professional... Read Full Review

By : 'Donna'
Services : Sales (As a Vendor)
Sold price : £238000
Would you recommend ? : Yes
Postcode : UB8
Garry was so helpful and always kept in touch with regards to the progress of my sale. Thanks so much Garry... Read Full Review


By : 'Nathan'
Services : Sales (As a Vendor)
Sold price : £600000
Would you recommend ? : Yes
Postcode : UB4
My Review is based on coopers estate agents Hillingdon . I would like to thank David Sargent for his Honesty and professional advice and for assigning Ryan Franklin to sell my property Ryan is a real asset to Coopers estate agents Hillingdon , He has been highly professional and polite &... Read Full Review

By : 'Ravi'
Services : Letting (As a Owner)
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : UB7
Charlotte Quixley handled our recent letting from start to finish with utmost courtesy and professionalism. She is attentive to the needs of her clients and strives to deliver the best... Read Full Review

By : 'Kiranpreet'
Services : Letting (As a Owner)
Rent PCM : £540000
Would you recommend ? : Yes
Postcode : UB4
In my views coopers are very good estate agents but Ryan is best. His patience, listening to the problems more than once and solving issues politely, is awesome. He provided me all essential informations and Understood me well. He took necessary stand for me wherever it was required. Explained me... Read Full Review

By : 'Sabih'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : UB8
From day one, We had a really good experience with Coopers letting. Julia is very professional and outstanding. Amazing... Read Full Review


By : 'Terry'
Services : Sales (As a Buyer)
Sold price : £400000
Would you recommend ? : Yes
Postcode : UB10
We listed at the end of March 2021 and completed on our new purchase on the 28th June 2021, a massive thank you to the Coopers team for getting this over the line. David's approach to valuation was not dressed up with fancy brochures, but friendly, informative and based on years of experience ... Read Full Review

By : 'Stewart'
Services : Sales (As a Vendor)
Sold price : £650000
Would you recommend ? : Yes
Postcode : UB8
At every turn Coopers we’re with me with regard to the selling process.A huge mention to Keeley who got the selling over the line going beyond the call of duty... Read Full Review

By : 'Gary'
Services : Sales (As a Vendor)
Sold price : £305000
Would you recommend ? : Yes
Postcode : UB10
Coopers are a very professional and friendly estate agents who go the extra mile. Special thanks to Keeley Honey for all her efforts in seeing the deal... Read Full Review

By : 'Gary'
Services : Sales (As a Vendor)
Sold price : £305000
Would you recommend ? : Yes
Postcode : UB10
Many thanks to Keeley Honey for your friendly, expert advice and professionalism. Keeley was always available and went the extra mile in solving any issues that arose during the sale of our... Read Full Review


By : 'Angela'
Services : Sales (As a Vendor)
Sold price : £335000
Would you recommend ? : Yes
Postcode : UB10
A fabulous company that I would recommend to anyone. Selling my house was an absolute roller coaster but Coopers were amazing -calling helping and supporting every step of the way! So much better than the big companies! They really had the personal touch... Read Full Review


By : 'Michelle'
Services : Sales (As a Vendor)
Sold price : £430000
Would you recommend ? : No
Postcode : UB4
Brilliant and so professional, my house was sold within the week. Always there in person or on the end of a phone. Kept me updated at all times. Thank you Coopers for all your work... Read Full Review

By : 'Ahmed'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : UB10
I would like to say that you had absolutely flawless service, very good advice and determination to help straight away. You deserve a 5 star rating because you gave us a 5 star... Read Full Review
By : Coopers Residential
16 Mar 2020Dear Ahmed, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Paige did such a good job for you, we wish you all the best for the future where we hope to work...
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Last updated at 11/8/2017, 5:45:24 AM by allAgents