H L M Midlands

Worst people I have ever had the displeasure of dealing with. Incorrectly charged for a period where we didn’t own the property due to a solicitors mistake. Refused to accept all the proof we provided, promised to put the account on hold with credit control to prevent payment collection ... Read Full Review

Awful company .money grabbing company. charges £144 just for late payment of £44.Avoid them at all costs.If could give 0 i ... Read Full Review

HLM Properties rip off their clients with an unjustified and ridiculously high service charge. They never answer the phone or emails to discuss it. They are exploiting hard working people for profit. ... Read Full Review

HLM property management are over charging residents for service fees. They are a greedy company who are happily ripping off ... Read Full Review

This company is sub-par at best. Charging £2200/year for services not being received? repeatedly increased their fees. I’ve tried to contact them on numerous occasions but they repeatedly fail to get back to me. Not good ... Read Full Review

Shabby company demonstrating why leaseholders are often the most exploited class of renters! •Service charges increased by over 60% when inflation was less than 10% in the same period - and no extra services or ... Read Full Review

Rip off company!!! The service charge costs as much as your mortgage. Constantly increases and you don't even receive the services that you pay for. Avoid at all ... Read Full Review

RIP OFF - avoid at all cost. these lot only are about lining their own pockets. People pay double their rent or mortage for services they never receive. There's no discussion about it , and if you try ring them up they just ... Read Full Review

I have tried multiple times to contact HLM about their ever-increasing 'service charges' (currently over £2000 per year) but they just ignore you and threaten legal action when you try to dispute their extortionate fees. Avoid these ... Read Full Review

I would not use HLM if you paid me !!! Bills go up and up, service goes down. Quick to threaten you with bailiffs, impossible to contact via email or phone. They never answer, calls go straight to voice mail. AVOID ... Read Full Review

HLM Property are a vile thieving company and on top of their immoral behaviour they arent even a good company, its impossible to get a dialouge with them over phone or email. In a building they operate in Tean, Staffordshire, they have risen the cost of their dubious 'service charge' ... Read Full Review

Your bill goes up every year without fail they provide next to no service are almost impossible to get hold of to either get them to provide a service they are responsible for or to even complain just send you letters constantly demanding more money for there shockingly bad ... Read Full Review

AVOID THIS COMPANY!!!!!! Absolute cowboys!! This company leaves tenants with ridiculously high and spiralling maintenance fees for minimal service. You can never get in touch with them unless it's to make payments. They never answer the phone or emails. Will never engage in conversations as ... Read Full Review

I would like to offer an honest review, as I wish I had researched them early on and I hope this helps someone in the future. I rented through them. At initial approach I was explicit in my expectations of a flat, which were very clear and simple, and I kept written evidence of all discussions ... Read Full Review

Jeanette Evens and Niamh McBride. Months and months of using them and they won't reply to emails, phonecalls, a constant chase. Front door is broken and it's been over a year and I'm still chasing. Overcharging service charge and have the nerve to say that the ... Read Full Review

Outstanding invoice unpaid for £300. Any trades thinking of working for this company think again. Rebecca from Hull has informed me they now longer manage the property so cannot pay, even though they requested the work and invoice is in their name. So I'm out of pocket and have to ... Read Full Review

Mill Pool Close Residents' Company have had some history with Management Companies in the past. Yet we have been with HLM for seven months and already we as directors are seeing that our agent Sophie Ellis is making things happen, therefore we are getting less complaints from our ... Read Full Review

Lauren Williams has been a great help since I purchased my first leasehold flat. Thank you for taking the time to explain everything to me. keep up the good work! ... Read Full Review

I am a resident at a development in Worcester, we have had several managing agent companies in the past and we have recently moved to HLM Property Management based out of Shrewsbury. so far we are very impressed with the service we have received whenever we have need to call the office. We now have ... Read Full Review

I have had dealings with HLM at Shrewsbury for many years. During that time there has always been an emphasis on excellent service at the right price. Most recently our Property Manager Mr Elliot Barber has helped our Right To Manage company reduce service charges, increase service delivery and ... Read Full Review