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Halesowen, B63
4.3/5, 127 Reviews
86% Recommended
98% sales valuation accuracy
93% letting valuation accuracy
98% sales fee satisfaction
78% letting fee satisfaction
Independent specialists in sales, lettings and property management. Established over 30 years. Highly competitive fees. No sale no fee for property sales and a full range of management options for lettings.
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1 Star Review
By : 'TheBrighton'
Services :
Would you recommend ? : No
Postcode : B64
4 Aug 2016
People found this helpful7
I write this review based on fact. Hicks Hadley are without a doubt very bad letting agents. We have recently bought our first house. Prior to this we rented a property for 3 years through Hicks Hadley while we saved for a deposit. From early on it seemed that HH treat all renters with utter disdain. They really treat you like second class citizens. They are very abrupt and sometimes border line rude in the way they talk to you on the phone or face to face. If you encounter any maintenance issues whilst at your property then your pretty much on your own. We had a boiler breakdown in the first year we were there. It took them well over 2 weeks to fix. They do not return calls or follow up anything. You literally have to chase every step. In the end we had to raise an official complaint to get the problem delt with. It is highly apparent that no one in their office communicates with each other or actually takes ownership of issues (despite it being a small firm with less than 20 employees) Their fees are ridiculous. They will try to charge you �90 every 6 months for a tennancy renewal (illegal in Scotland btw) even if no details change. Hicks Hadley are purely there for their own financial gain. They also keep/withhold info from the landlords. We had another issue regarding maintenance. They told us that Landlord was aware of the issue. By chance we bumped into landlord, when asked she was not aware of issue and she was frankly horrified nothing had been done. The issue was then rectified obviously because she complained. It proves they will tell lies and play you off with the landlord. If I were a landlord I would not use them as your property would not be looked after properly. We thought that renting would be a pleasant experience. Despite paying all our rent on time with no issues, Hicks Hadley ensured that on the whole renting was a negative experience. Speaking to friends who also rent they say that their agents are generally good. My friends have letting agents who are national. Hicks Hadley however seem to be a 'two Bob' little Black Country firm with no real understanding (or care) how to run a letting agency. If you are a renter avoid at all costs. We are just glad we have our own home now and no longer have to deal with this vile rude third rate little firm.
What agent could do to change your mind?
Bad. They are on par with London fees although based in the Black Country West Midlands.
Comments on Agent Fees
Bad. They are on par with London fees although based in the Black Country West Midlands.
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Latest Reviews
Mrs Christine Etheridge
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98.00% | 98% | £68,000 | £446,000 |
| Lettings | 93% | 78% | £450 | £1,300 |
Areas covered
- B32
- B38
- B62
- B63
- B64
- B65
- DY10
- DY14
- DY2
- DY7
- DY8
- DY9
Address
Hicks Hadley Estate Agents
13 Hagley Road, Halesowen, West Midlands
B63 4PU
01215856667
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Hicks Hadley Estate Agents Branches (View All 2)
Good start, marred by lying ...
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1 Star Review
By : 'Dark'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : B65
18 Oct 2021
People found this helpful1
Experience with HH started off fairly well. After putting an offer in for a property, they were helpful in putting me in touch with solicitors, finance advisors, ect. But despite waiting 6 months for the seller to find their own property, the estate agen expected me to rush round a few days... Read Full Review
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Very helpful and courteous . ...
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4 Star Review
By : 'Mrs'
Services : Sales( As a Buyer )
Sold price : £235000
Would you recommend ? : Yes
Postcode : B64
1 Mar 2021
People found this helpful0
Very helpful and courteous . We had a few issues that were professionally sorted out. This took the stress out of buying the... Read Full Review
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With thanks to Sue, we ...
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5 Star Review
By : 'Sophia'
Services : Sales( As a Buyer )
Sold price : £292500
Would you recommend ? : Yes
Postcode : B68
15 Jan 2021
People found this helpful0
With thanks to Sue, we secured a rapid sale. The service was excellent and we were kept updated on proceedings... Read Full Review
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Pushed our sale through ...
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4 Star Review
By : 'Alan'
Services : Sales( As a Vendor )
Sold price : £310
Would you recommend ? : Yes
Postcode : B63
10 Jan 2021
People found this helpful0
Pushed our sale through especially Sue. Always available to listen and seemed to know what was going on. Also chased things up so we were able to move and settle in before... Read Full Review
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Fascilitated the sale of our ...
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5 Star Review
By : 'Jake'
Services : Sales( As a Vendor )
Sold price : £270000
Would you recommend ? : Yes
Postcode : DY6
9 Jan 2021
People found this helpful0
Fascilitated the sale of our property despite COVID-19 restrictions and the fact that for much of the time we were waiting for our sale to complete, we had already had to move out of the area. Friendly staff who worked hard to help address any... Read Full Review
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Fantastic ...
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5 Star Review
By : 'ClaireG'
Services : Sales( As a Vendor )
Sold price : £185000
Would you recommend ? : Yes
Postcode : B63
8 Jan 2021
People found this helpful0
We have been extremely impressed with the personal and friendly service we have received from the staff at Hicks Hadley. They have been professional and efficient - even through a pandemic. We would highly recommend using Hicks Hadley estate... Read Full Review
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I highly recommend Hicks ...
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5 Star Review
By : 'Rachel'
Services : Sales( As a Vendor )
Sold price : £236000
Would you recommend ? : Yes
Postcode : B68
7 Jan 2021
People found this helpful0
I highly recommend Hicks Hadley. We used other estate agents previously and our house sat on the market for over a year. Once we joined Hicks Hadley we had 3 offers within a week and were able to get a fantastic offer confirmed. Throughout the whole process nothing was too much trouble for them and ... Read Full Review
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Three cheers for Hicks ...
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5 Star Review
By : 'Sian'
Services : Sales( As a Buyer )
Sold price : £185000
Would you recommend ? : Yes
Postcode : B63
6 Jan 2021
People found this helpful0
The people at Hicks Hadley were professional, approachable and always communicating with myself. I always knew where l was up to in what could have been a stressful... Read Full Review
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Excellent service from start ...
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5 Star Review
By : 'Jan'
Services : Sales( As a Vendor )
Sold price : £235000
Would you recommend ? : Yes
Postcode : B64
6 Jan 2021
People found this helpful0
Excellent service from start to finish. Good communication and advice throughout the process. Very quick sale. The company had been recommended to me and didn’t disappoint. Professional , approachable staff... Read Full Review
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Hi and good afternoon.I am ...
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5 Star Review
By : 'Glyn'
Services : Sales( As a Vendor )
Sold price : £325000
Would you recommend ? : Yes
Postcode : DY9
31 Dec 2020
People found this helpful0
Hi and good afternoon. I am writing this email with great pleasure and the satisfaction in dealing with Hicks Hadley of Halesowen. Right from the start of selling my property Hicks Hadley worked very hard to process the sale through many obstacles...but they always gave good communication,... Read Full Review
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Fantastic buying process. ...
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5 Star Review
By : 'Joe'
Services : Sales( As a Buyer )
Sold price : £446000
Would you recommend ? : Yes
Postcode : B63
23 Oct 2020
People found this helpful0
Fantastic buying process. Informative and particularly detailed video tour was great. Staff were very helpful and professional which contributed to a great, hassle free... Read Full Review
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Very good professional ...
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4 Star Review
By : 'Karen'
Services : Sales( As a Vendor )
Sold price : £200000
Would you recommend ? : Yes
Postcode : B63
11 Oct 2020
People found this helpful0
Very good professional service, always helpful & got everything sorted for me. As executrix for the estate I was very grateful for all the help... Read Full Review
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Friendly and professional ...
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5 Star Review
By : 'Janet'
Services : Sales( As a Vendor )
Sold price : £303000
Would you recommend ? : Yes
Postcode : B63
9 Oct 2020
People found this helpful0
Sue Evans was brilliant throughout the time I dealt with her when I was selling my Mum's house. She was extremely sensitive and compassionate, given the situation, and always very professional and friendly. She talked me through the whole process prior to me choosing Hicks Hadley and,... Read Full Review
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Hicks Hadley - ...
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5 Star Review
By : 'Kelly'
Services : Sales( As a Vendor )
Sold price : £165000
Would you recommend ? : Yes
Postcode : DY2
9 Oct 2020
People found this helpful0
Hicks Hadley were selling the house that we were interested in (and went on to buy) and I am so glad we decided to use them to sell our house too. They were absolutely fantastic! Jon Preston came to value our house and get it on the market, we wanted it done quick and it was on the market within 24 ... Read Full Review
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Sale of flat in ...
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5 Star Review
By : 'Mrs'
Services : Sales( As a Vendor )
Sold price : £120000
Would you recommend ? : Yes
Postcode : B63
4 Oct 2020
People found this helpful0
Jon and Sue were excellent in keeping me informed on the progress of the sale of my property. From the initial valuation, through to the final hours of completion they liaised with the buyer's solicitor and all parties to make sure deadlines were met. I would definitely recommend Hick Hadley... Read Full Review
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Excellent ...
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5 Star Review
By : 'Gillian'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : B63
9 Mar 2020
People found this helpful0
I FOUND EVERYONE HERE SO VERY HELFUL AND KIND AND WERE ALWAYS WILLING TO SPEAK TO ME OVER ANY SMALL DETAILS I WOULD RECCOMMEND THEM WITHOUT... Read Full Review
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Always available and ...
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5 Star Review
By : 'Miriam'
Services : Sales( As a Buyer )
Sold price : £110000
Would you recommend ? : Yes
Postcode : B69
18 Feb 2020
People found this helpful0
Always available and helpful. Nothing was too mcuh trouble. Kept us informed the whole way through Always plesant and approachable. Would use... Read Full Review
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I have just recently used ...
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5 Star Review
By : 'Chris'
Services : Sales( As a Vendor )
Sold price : £115000
Would you recommend ? : Yes
Postcode : B62
5 Feb 2020
People found this helpful0
I have just recently used Hicks Hadley to sell my parents home and was very, very pleased with the service I received. Jon and the team were very helpful and sorted all my queries very quickly, acting as middle man between me and the buyer and me and the solicitors which eased the stress. I will... Read Full Review
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A very big thank you to all ...
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5 Star Review
By : 'Steve'
Services : Sales( As a Vendor )
Sold price : £300000
Would you recommend ? : Yes
Postcode : B62
2 Oct 2019
People found this helpful0
A very big thank you to all at Hicks Hagley Estate Agents for making the whole house selling/buying process a smooth one, at what can be a very stressful time. We received a professional and friendly service. We were very impressed with the timely communication during all stages of this process. I ... Read Full Review
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Excellent agents. Bend over ...
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5 Star Review
By : 'Lindsey'
Services : Sales( As a Buyer )
Sold price : £205000
Would you recommend ? : Yes
Postcode : B62
22 Jul 2019
People found this helpful0
Excellent agents. Bend over backwards to accommodate with everything that we requested. Ellis kept us informed at all times of various... Read Full Review
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