The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 255 Reviews
97% Recommended
96% sales valuation accuracy
98% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction

Tim
We had previously let out our flat through Northwoods and had received exceptional service from Tim. When we decided to sell, although we got several quotes from various estate agents Tim and David at Northwoods were the most professional and knowledgeable. From the outset the experience of dealing with Northwoods was excellent. The professional pictures of our flat were brilliant and far better than those we received when we put our flat on the market a year earlier with a different estate agent. Viewings were managed very well and were arranged with minimal inconvenience for our tenants. David was our main contact for the sales process and we could rely on him to keep us up to date, always be available for advice and to help progress the sale. He went over and above what was required of him and we would honestly never have got to completion when we did without his help. His expertise in dealing with our incredibly unhelpful solicitor was invaluable! I would not hesitate to recommend Tim and David to anyone and will definitely use them again if we ever have another property in St Albans.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96.00% | 100% | £180,000 | £750,000 |
| Lettings | 98% | 99% | £650 | £2,600 |
Northwood
48 London Road, St Albans, Hertfordshire
AL1 1NG
01727 734550

By : 'Abdiaziz'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : AL1
Elizabeth was amazing in assisting us with setting up our EDF accounts, after having a lot of trouble with... Read Full Review

By : 'Kayleigh'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : AL3
Great communication and service from Elizabeth. Always polite and... Read Full Review

By : 'T'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : AL3
Elizabeth has been extremely helpful in helping us with our utility bills, which are more difficult and unusual than a standard property. She is extremely diligent, knowledgeable, and professional. She took the time to explain and work everything through with me on the phone, and gave really... Read Full Review

By : 'Mr.'
Services : Letting( As a Owner )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : AL1
An absolute legend! Elizabeth has had her finger firmly on the pulse in all my dealings with her. She has a very good approach to documenting who she has spoken and always follows up to ensure the task has been complete. To cut a long story short I stopped using another local Lettings company as... Read Full Review

By : 'Ivan'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : AL6
We truly appreciate the effort Elizabeth has put into resolving the issue with WelHat Council regarding Council Tax, especially in securing the full 30day grace period. It’s been a long and challenging process, and her persistence and diligence in navigating it have been... Read Full Review

By : 'Ian'
Services : Letting( As a Owner )
Sold price : £1850
Would you recommend ? : Yes
Postcode : AL1
We had a problem following an end to a tenancy where utility company did not use the correct closing meter reading. Elizabeth very efficiently sorted all of this us taking considerable time and effort. Thank you... Read Full Review

By : 'Michele'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : AL1
A huge thank you to Elizabeth Smyth who has been so kind and patience in helping me deal with the local council and energy supplier, and the void period between one tenant leaving and another moving in in my rental property. She is very knowledgable and thorough, and made the whole process of... Read Full Review

By : 'Daniel'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : AL1
Had a issue once in my flat and Clare on the letting team got it sorted very quickly, great service and highly... Read Full Review

By : 'Jonah'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : WD7
Clare is reliable, professional, and gets the job done to a high standard every time. Highly recommended all property maintenance... Read Full Review

By : 'Z'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HA7
Clare was so helpful great customer service can’t recommend enough thank... Read Full Review

By : 'David'
Services : Letting( Admin )
Sold price : £500
Would you recommend ? : No
Postcode : HP1
Absolutely amazing, start to finish! Thanks so much clare all your... Read Full Review
N/a

By : 'Lisa'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
I recently sold and purchased a property through Northwood. Mark did the valuation on my property and found me my current property. I found his service to be exceptional from start to finish. He was very professional and made the process as smooth as... Read Full Review
By : 'Helena'
Services : Letting( Property Management )
Sold price : £0
Rent PCM : £0
Would you recommend ? : Yes
I have rented before and getting any issues dealt with being a problem, however I was pleasantly surprised to call Northwood and spoke to Charles. He was calm and patient and stopped my usual... Read Full Review

By : 'Carly'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Clare was very helpful and professional and friendly And... Read Full Review

By : 'Claudia'
Services : Letting( Admin )
Would you recommend ? : Yes
Excellent and efficient service.. Clare is very helpful and professional. Thank... Read Full Review

By : 'Alan'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : AL2
Want to say thanks to Charles at Northwood helping get my water situation at the property sorted. Not always easy sorting issues in rented property so this was a breath of fresh... Read Full Review

By : 'Louise'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : AL2
I am due to be moving away from St Albans this summer and I was slightly lost and confused with the process on vacating a property as this was my first time renting. Northwood made the process very easy and understandable me to follow. Charles helped me through any questions I had regarding the... Read Full Review

By : 'Amber-Rose'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : AL1
I cannot recommend Northwood highly enough. Their customer service is fantastic, they are welcoming, approachable and super kind. I recently moved into the property with Northwood and had some queries about some maintenance. I spoke with Charles and he answered every question I had regarding the... Read Full Review

By : 'Amy'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : AL1
I had a power cut the other day and I spoke with Charles on the phone who helped guide me through how to it back on by finding the fuse board. He was patient and very understanding with me, I would highly recommend... Read Full Review

By : 'James'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : S11
Fantastic experience, thankyou Charles . Accommodated to our needs... Read Full Review
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Last updated at 1/16/2024, 6:29:59 AM by allAgents