The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.7/5, 395 Reviews
97% Recommended
95% sales valuation accuracy
86% sales fee satisfaction

Ellen

Philip
By : 'DandA'
Services : Sales(As a Vendor)
Sold price : £317500
Would you recommend ? : Yes
Postcode : RG40
Prospect sold our property for a little under the asking price; we were initially concerned about the slow pace of viewings, but this did pick up and ultimately our buyer was found. Our sale progression was then handed to Ellen Deverell, who was excellent throughout - thoroughly responsive to our needs and made every effort to assist us with what turned into quite a rapid completion, after a short deadline was applied at the top of the chain. We were extremely pleased with the service we received from Ellen, and would certainly request her as our agent if we were to engage Prospect again. Our sole disappointment was rate, which seemed rather high and was non-negotiable; this appears to be the same across Wokingham, and in our view is not healthy for competition, and gives the appearance that local firms are operating a cartel. Prospect Wokingham (to its credit) employs quite a young staff, but in an area like Wokingham must continue to make every effort to avoid the stereotypical
Valuation was high but we achieved the price we hoped for. As mentioned in the main review, we were disappointed that there was no room for negotiation on rate, which we felt was high for sole agent. This appeared to be the same stance taken by the other agents we interviewed in the local area, which left us with the impression that they were engaging in cartel style business; not healthy for choice, competition or the consumer.
Valuation was high but we achieved the price we hoped for. As mentioned in the main review, we were disappointed that there was no room for negotiation on rate, which we felt was high for sole agent. This appeared to be the same stance taken by the other agents we interviewed in the local area, which left us with the impression that they were engaging in cartel style business; not healthy for choice, competition or the consumer.
By : Prospect Estate Agency
15 Sept 2015Thank you for sharing your experience.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 95.00% | 86.00% | £151,000 | £835,000 |
Prospect Estate Agents
12 -14 Broad Street, Wokingham, Berkshire
RG40 1AB
0118 979 9001
By : 'Jan'
Services : 4
Sold price : £1700
Would you recommend ? : Yes
Postcode : RG41
Prospect Estate Agents have been Managing my property the last Nine Years with professionalism and good communication. Nikki Gardner most recent years has been my Property Manager who answers queries that arise promptly, and get problems sorted the property especially as I am away form the... Read Full Review

By : 'Nathan'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : RG10
We rented from Prospect 4 years and must say they are a very good company to rent from the Senior Property Manager Nikki Gardner has helped us with any issues we have had an always acted promptly and professionally when sorting out and maintenance we have. We moved last week but unfortunately not... Read Full Review

By : 'Alison'
Services : Letting( As a Tenant )
Rent PCM : £1750
Would you recommend ? : Yes
Postcode : RG41
We have been really happy with the service from Prospect. Nikki has been so helpful with any issues we’ve had that needed dealing with or advice on. Would highly... Read Full Review

By : 'Gary'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG40
Always good service and very helpful/friendly with solving any issues with Tenancy or Appliances... Read Full Review
By : 'Harry'
Services : Letting( As a Tenant )
Rent PCM : £1850
Would you recommend ? : Yes
Postcode : RG41
I had a fantastic experience renting a property with Nikki Garden as my agent. From the moment I moved in, Nikki was attentive and responsive, handling any issues that came up with efficiency and professionalism. She ensured a smooth and stress-free process both during my stay and when it was time... Read Full Review

By : 'Debbie'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG45
Would just like to thank nikki Gardner and prospect for arranging pest control to come out to my property that I rent to sort out my 3 wasp nests. This was done promptly with no hassle or stress thankyou again... Read Full Review

By : 'No'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG45
We have had continuous problems Nikki always does her best to solve problems quickly Thank... Read Full Review

By : 'Teresa'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : RG6
I've been in my rental property for about 4 years. I've been very impressed with Prospect right from the start from the initial setting up of the tenancy which was seamless, their quick turnaround with any issues that have arisen and quick responses to emails. All in alll Prospect... Read Full Review

By : 'Kourosh'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RG45
Great Support from beginning, precise, efficient, right to the point and really easy way to lease your property. I would recommend Matteo... Read Full Review

By : 'Sarah'
Services : Letting( As a Owner )
Rent PCM : £820
Would you recommend ? : Yes
Postcode : RG40
I am a landlady with Prospect and would like to say hoe happy I am with Lauren who recently dealt with an issue so well and achieved a very positive outcome. She is polite and helpful and is a pleasure to deal... Read Full Review

By : 'Alan'
Services : Sales( As a Buyer )
Sold price : £350000
Would you recommend ? : Yes
Postcode : RG40
We recently bought a house in Wokingham for our son. We had the very good fortune to have Prospect in Wokingham as the sellers Estate agent and more notably Keagan Impey as our main link. As one of the sales team Keagan could not have done more for us had he tried. Despite representing the seller... Read Full Review
By : 'Katie'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : RG2
Sadly, my buyer has been very very slow with buying my property after I had put in an offer on a house, which was accepted, through Prospect. I informed Prospect at each stage what was happening (or not happening) & that I was having to put my property back on the market. This was in August.... Read Full Review
By : 'ben'
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : No
Postcode : RG40
I rarely write reviews, but I have been so disappointed with the experience and lack of any accountability I feel duty bound to share. We quickly agreed on a rental and price, said we didn't need it decorated but did need it fully empty and clean ahead of moving in, having a high risk son... Read Full Review

By : 'Simon'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG41
A huge thank you to Ryan Whom went above and beyond, with the sale of our property when obstacles were thrown into the mix, in a very long chain. His positive attitude and support to us was impeccable, and again we can not thank him... Read Full Review
Good
By : Prospect Estate Agency
26 Mar 2018Thanks for taking the time to review the outstanding service received by...

By : 'Terri'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RG2
An enthusiastic and helpful salesman. Assisted in getting us a tenant for our property. Kept me regularly updated and returned calls in a short time frame. A pleasure to deal with and will use again in the... Read Full Review

By : 'Craig'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG41
Tristan was friendly and approachable both on the phone when I initially enquired about the property and in person when I viewed the property. He was knowledgeable about the property and the local area and answered all of our questions satisfactorily. Tristan gave good advice about placing an offer ... Read Full Review

By : 'paulinevine'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : RG41
Tristan was very helpful and welcoming. he helped us find a suitable property for us to move into, he called to check everything has gone... Read Full Review
the agency fee's are very expensive,


By : 'Jan'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RG41
House Let easy with good advise and help before decided to use Prospect with no commitment needed or pushed for a decision. Great since! getting the few maintenance thing sorted. Good response time for any queries I have had coming back with answers without having to ask... Read Full Review
Fees seemed fair. Very quickly found a tenant.

By : 'SoneW'
Services : Letting( As a Owner )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : RG45
Tristan and the team at Prospect marketed the property well and a good tenant was secured quickly such that there was only a week between tenancies. We were well informed through out the process and the liaison between Tristan and our property manager at Prospect made the process simple and... Read Full Review
Agents fees are competitive and in-line with those of other agents

By : 'AHope'
Services : Letting( As a Tenant )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : RG41
Dealing with Tristan for our new rental was really easy. We were moving from another country and he was able to explain the process we would need to go through easily and confidently. He made what seemed like a complex process seem easy and... Read Full Review
Agent's fee were fair. I don't think anybody really likes paying them but what we did need to pay seemed to be comparable to what other Agents were charging.
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Last updated at 1/14/2016, 4:40:10 AM by allAgents