The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.1/5, 164 Reviews
78% Recommended
67% sales valuation accuracy
72% letting valuation accuracy
85% sales fee satisfaction
85% letting fee satisfaction
By : 'Ben'
Services : Letting(I am a Landlord / Landlady)
Would you recommend ? : No
Postcode : E6
I AM A LANDLORD AND NEVER EVER AGAIN !!! I CANT STRESS HOW AWFUL THEIR SERVICE IS !! i signed a contract with the person named. The tenants left 2 months late, i never got to access the property until 2 weeks later by which time i expected the property would atleast be ready and in a decent state, to my horror i was wrong!! It was like stepping into a different house, my property had been completely destroyed :( i couldn't comprehend how it was even possible for the tenants to cause that much damage. I mean what were they doing in there? I expected he would find some decent people, i just wanted to cry. I CANT BELIEVE I TRUSTED THESE PEOPLE WITH MY PROPERTY!! :(. I desperately tried to get hold of the person who gave me his word to fulfil the contract. I was never able to speak to him or see him in person again. They toyed with me, informing me that someone different would be dealing with the problem every time i contacted them. I sent numerous emails to a female member of staff with my concerns, she would send one or two line replies completely ignoring and refusing to address valid issues and points that i raised. a After much chasing my solicitor finally got intouch with them. They then said some one had completed the works in the property and i could collect the keys. I WAS ABSOLOUTELY HORRIFIED AT THE STATE IT WAS STILL IN!. They completely destroyed my home :( Broken window handles and been tied shut with rope! door handles hanging off! broken kitchen cupboards and draws were nailed shut! (now cant even be opened)! Rubbish left all over the house and in the garden as well as the front! The toilet wasnt even flushed (absoloutely disgusting)! old furniture (beds) left for me to remove, toilet seat and shelves broken and left aside! The photos speak for them self, which were believe it or not taken after their so called works were carried out. with regards to the damages to the interior of the property Wentworth clearly have a responsibility of care to attend to having read clause 4.1 were it clearly states that > The lessee covenants with the lessor to keep the interior of the property in a reasonable standard and to carry out any necessary repairs in order to comply with current legislation and requirements. > The interior meaning, the internal door, internal surfaces of the window frames, interior surfaces of the ceilings, floors, main structure and/or internal walls of the property. Whats even worse is that i forked out �300 extra for maintenance in the bathroom for a bathroom panel which they didnt do. When handing the property over to wentworths the inventory showed everything was in fair condition if not new. I am now taking legal action, found they are not even TPO registered
Not worth it for a landlord having to pay thousands to repair damages that the agents are responsible for and neglected.
Not worth it for a landlord having to pay thousands to repair damages that the agents are responsible for and neglected.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67.00% | 85% | £182,500 | £450,000 |
| Lettings | 72% | 85% | £640 | £1,700 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 101 | 14 | 8 | 12 | 6 | 1 | 7 | 2 | 6 | 7 |
Wentworth Estates
Wentworth Housing Ltd, Ilford, Essex
IG1 2RR
02084784786




By : 'Dwarakanath'
Branch : Ilford, Wentworth Housing Ltd
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : IG1
I have been looking for a good property and finally found one through Shahid. He helped me a lot. Thank you very much for your ... Read Full Review

By : 'James'
Branch : Ilford, Wentworth Housing Ltd
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : IG1
I have been a landlord with Wentworth Estates for over 20 years. Throughout this time, I have only ever found this agent to be 100% professional. My rent has always been paid on time. At the end of each financial year, I receive a detailed rent statement for my accountant. They deal with any ... Read Full Review
By : Jason
2 Nov 2021Well maybe you are lucky ... they were responsible for leaving my property in a real mess.. and carrying out shoddy electrical work which they tried to claim wasn’t them - despite me having...
By : 'Ms'
Branch : Ilford, Wentworth Housing Ltd
Services : Letting (As a Tenant)
Rent PCM : £1250
Would you recommend ? : No
Postcode : E11
Simply the worse Avoid Avoid Avoid!!!’ This family business is ran by clowns and charlatans They don’t appear to have a single qualification amongst them. They left me in a freezing cold property with absolutely horrendous noise coming from the pipes/boiler with 6 ... Read Full Review

By : Jason
7 Feb 2021Hi Nandi. These are indeed a disgraceful company. I am a landlord - and my property was left in a complete mess. I am sorry to hear you suffering like you have. Their maintenance team are an...

By : 'Sofor'
Branch : Ilford, Wentworth Housing Ltd
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : E13
Excellent customer service! Polite and listens to your problem and reverts with a possible solution. Very professional and details with your query. Dan - should be a leader and I am vey sure he will do a good ... Read Full Review
By : Jason
2 Nov 2021These charlatans left my property in a mess. They carried out sub standard electrical work - which was dangerous. They tried to claim they didn’t do the work - despite me having invoices and...
By : 'None'
Branch : Ilford, Wentworth Housing Ltd
Services : Letting (As a Tenant)
Rent PCM : £700
Would you recommend ? : No
Postcode : E16
Bad service after you signed tenancy with them. They ignore your problems all the time if the problem is not urgent for them. They treat you badly and can ask you indefinitely to relocate to a room that you are not tend to or tenancy ... Read Full Review
By : Ranjith
20 Jun 2021This comment is very accurate as I've personally had very bad experience dealing with Wentworth Estates, with everyone I've met all with awful experiences too. They like to pass on blames to...
By : 'Kayleigh'
Branch : Ilford, Wentworth Housing Ltd
Services : Sales (As a Buyer)
Sold price : £315000
Would you recommend ? : Yes
Postcode : IG11
Me and my partner just bought our first home with Wentworth estate agents. Through out the whole process they were very helpful and gave us advice and told us the next steps. They even checked in a long the way to make sure we were happy and to check on progress of our Morgage, valuation and ... Read Full Review

By : 'H'
Branch : Ilford, Wentworth Housing Ltd
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : IG11
Absolutely amazing service and brilliant communication. Very friendly staff, would definitely recommend 100% So if you need to sell a property Waqas is the man to get in touch with or his ... Read Full Review

By : 'Jackie'
Branch : Ilford, Wentworth Housing Ltd
Services : Sales (As a Vendor)
Sold price : £192000
Would you recommend ? : Yes
Postcode : IG11
The team at Wentworth Estates worked hard to find us a buyer for our flat with the challenges of EWS and cladding. They were efficient and helpful and endlessly followed up with both our and the buyers solicitors to keep things moving. Waqas especially was great and Emily also worked very hard ... Read Full Review

By : 'Mr'
Branch : Ilford, Wentworth Housing Ltd
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : IG11
Outstanding Service . A+++++. Totally satisfied with the service provided. Property sold quickly and at the price we wanted. A special thank you to Waqas ( Wentworth sales agent) . Waqas was amazing. Totally trustworthy, professional, kept us updated regularly and gave us great advice. Very ... Read Full Review
By : 'Martin'
Branch : Ilford, Wentworth Housing Ltd
Services : Sales (As a Buyer)
Sold price : £504
Would you recommend ? : Yes
Postcode : IG11
I just bought my house with Wagas . The service was exceptional from start to finish . Everything I needed was done promptly and efficiently . I would definitely recommend the agency to anyone buying or selling a house ! An extremely happy ... Read Full Review


By : 'Ahmed'
Branch : Ilford, Wentworth Housing Ltd
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : IG1
Great experience dealing with Wentworth, specially from Waqas, Emily and Shahid for there great deal of help throughout the sales and letting process on my new purchase. Keep it up ... Read Full Review

By : 'Marta'
Branch : Ilford, Wentworth Housing Ltd
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : E7
We bought a house through Wentworth and we had a very positive experience. Communication worked very well - both during the first stage with Emily and later on with the Waqas. We would highly recommend ... Read Full Review
By : 'Jason'
Branch : Ilford, Wentworth Housing Ltd
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : E16
I let my property to Wentworth Estates on a guaranteed rent agreement. They sent me a 7day notice that they would not be paying rent as no tenant was present. Even though a look at their website claims that this makes no difference to guaranteed rent. A clear breach of miss selling? The property ... Read Full Review
By : Kira
5 May 2021Which estate agent did you sign up with after this one...

By : 'Rahul'
Branch : Ilford, Wentworth Housing Ltd
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : E12
It has been great to deal with Shabeer from Wentworth - He was spot on and delivered what was promised, During his personal time off - Paternity leave everything fell apart, but as soon as he was back he made sure everything was back in track and rectified all the issues. Shabeer is a great ... Read Full Review

By : 'shaurya'
Branch : Ilford, Wentworth Housing Ltd
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : IG11
After years of dealing with letting agents I was dreading the process. There was no need as it was very easy. I was kept well informed by Ameera and didn't have to ask questions as she provided me with so much information. The company clearly have business systems in place that ensure ... Read Full Review

By : 'Samuel'
Branch : Ilford, Wentworth Housing Ltd
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : IG10
The team at Wentworth estates are extremely professional and we couldn't ask for more from them. Asim from the sales team in particular always goes the extra mile to ensure everything runs smoothly and would recommend him to anyone looking for their new home. All of the staff I have had ... Read Full Review
By : 'Jessica'
Branch : Ilford, Wentworth Housing Ltd
Services : Letting (As a Tenant)
Rent PCM : £700
Would you recommend ? : Yes
Postcode : WC1B
Rude agent named Shakil. Tried to harass my lady friend. He has been reported to the authorities! He has some mental health ... Read Full Review
By : 'Dr'
Branch : Ilford, Wentworth Housing Ltd
Services : Letting (Property Management)
Rent PCM : £1200
Would you recommend ? : No
Postcode : IG1
It's the worst agency you can give you property to for let. They promise to carry out inspections when they don't. The director and her family run the company and lie about everything. It's a shabby agency, I wouldn't recommend them at ... Read Full Review

By : 'Kiren'
Branch : Ilford, Wentworth Housing Ltd
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : IG1
I would like to say a huge thank you to Wentworth but in particular to LUQMAN and DAN who went above and beyond their customer service. After an 18 hour shift and coming home to a drenched mattress due to a leak from upstairs flat, I could not sleep well. I was told by landlord the matress will ... Read Full Review
By : 'James'
Branch : Ilford, Wentworth Housing Ltd
Services : Letting (As a Owner)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : IG1
We have been renting our 2 bedroom flat through Wentworth Estates since 2007. We have always been very pleased with the professional service provided. Our rent has always been paid on time. We receive a monthly and yearly account statement. Our property is regularly inspected and we are always ... Read Full Review
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Last updated at 5/21/2024, 9:40:11 AM by allAgents