The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.8/5, 94 Reviews
96% Recommended
93% sales valuation accuracy
83% letting valuation accuracy
100% sales fee satisfaction
86% letting fee satisfaction

Carey

Sarah
If we lived in America, Madison Oakley might be in danger of being known by another name than 'estate agent'. 'Move counsellors' might be a more apt description, or as masters of their trade, 'moveologists'. From start to finish, they have been a first class service, outstripping every other agent we have dealt with. We chose Madison Oakley because they were realistic. We had three valuations on our house, and they came out somewhere in the middle to upper section - but were not the highest. Carey took the time to talk to us about his valuation, showed us comparable properties and what features of our house either increased or decreased its value. He also explained the process and timeline of valuation to the house being on the market - and kept to it. We'll choose Madison Oakley again because they were trustworthy. They told us how the photos needed to look, what we needed to do to get the best sale and importantly, what not to do. We had no hesitation giving them full access to our home and the results of how they displayed the house online we fantastic. We'll choose Madison Oakley again because they were reliable. Their registered customer base created a strong demand for viewings which they fitted around our ability to be in and out of the house. With a 3 year old and working from home, this might have been an issue, but it never was. They also secured us a full asking price, cash offer on day one. We'll choose Madison Oakley again because they communicated with us. Sarah was always one step ahead, even informing us of things our solicitor was supposed to have told us! It has been refreshing throughout to have one of the professions in the process truly understanding good customer service. Sarah liaised with the buyers and kept them calm whilst we couldn't find a property to buy but also kept a genuine interest in us and our house buying journey. We'll choose Madison Oakley because they're experienced and professional and go the extra mile. When we panicked that there was nothing on the market, Carey searched for properties for us, showing not only a full understanding of what we wanted, but who we were and what we needed. They advised us on surveys, reassured us about properties, linked us to trades. We're so excited to be moving to our new home - which Carey found for us, despite being on with another agent. We'll choose Madison Oakley again because they're local, knowledgeable and kind. They know Bath, know their profession and know how to treat a customer. Well done Madison Oakley, and thank you.
Madison certainly work for their money - in fact they go above an beyond, so unlike some, you know they're working for you and have your interests at heart. Would I have gone online and done it all myself? NEVER.
Madison certainly work for their money - in fact they go above an beyond, so unlike some, you know they're working for you and have your interests at heart. Would I have gone online and done it all myself? NEVER.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 93.00% | 100% | £102,500 | £480,000 |
| Lettings | 83% | 86% | £750 | £3,950 |
Madison Oakley Estate Agents
9 Moorland Road, Bath, Somerset
BA2 3PL
01225 466525

By : 'Seller'
Services : Sales( As a Vendor )
Sold price : £385000
Would you recommend ? : Yes
Postcode : BA2
I have bought and sold more houses than I can remember but never have I had such a positive, professional and understanding estate agency. I had a tricky sale but Carey and his team managed every aspect from beginning to end. Best agents out there and highly... Read Full Review


By : 'Sigrid'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BA1
As a first time home-buyer and a foreigner, I was very pleased to have been helped by Madison Oakley Estate Agents and Carey in the purchase of an apartment in Bath. Carey was very accommodating and helpful, for example from organizing multiple viewings of the property, to helping me take over the... Read Full Review


By : 'Mark'
Services : Sales( As a Vendor )
Sold price : £432500
Would you recommend ? : Yes
Postcode : BA2
A very friendly and efficient service. Sarah & Mandy offered some decorating advice and after several months of viewings and no offers, I redecorated and got a couple offers from the next two people to view the house.... Read Full Review

By : 'Dar'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BA2
First time renter and had the docs in 6 working days and moved in in 10. Excellent service. & quite a nice guy... Read Full Review


By : 'Rhiannon'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BA1
Kieran has been amazing in organising us a house. Very efficient and always happy to help us out whenever he... Read Full Review

By : 'Lotachukwu'
Services : Letting( As a Tenant )
Rent PCM : £2250
Would you recommend ? : Yes
Postcode : BA2
Kieran was helpful, friendly, funny and not too pushy. He showed me around the property and the area. He discussed all of the procedures in great detail and his knowledge of the market was impeccable. As an expert in my field I know how to wow my clients and demonstrate my knowledge; and it is... Read Full Review
No administration fees which is great

By : 'Abayomrunkoje'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : DO
william very helpful and answer all my questions i want his help to book viewings and he very good . only bad thing not many student... Read Full Review

By : 'Martin'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : UNKN
My partner had the viewing. Found Carey overly confident and we had to rush around the property. Kept making reference to our budget. Did not give the best first... Read Full Review
By : 'Matt'
Services : Sales( As a Vendor )
Sold price : £315000
Would you recommend ? : Yes
Postcode : BA1
We sold our house in Bath through Madison Oakley, and the whole team were pleasant, straightforward and efficient in our dealings and very helpful, patient and professional when trying to complete the sale with a difficult... Read Full Review

By : 'Jeremy'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : BA2
I had a viewing with Kieran on Friday at a property in Oldfield Park. My situation is unique where I am a home owner in London but I am looking to rent in Bath on a short term basis before purchasing a property here. As I have not rented in a long time, I had a variety of questions such as how the... Read Full Review
Good

By : 'Simon'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N.A
We had a viewing with Kieron a couple of weeks ago. It was apparent early on the house was not for us, but we found that he was very realistic, honest and did not try to push us in to making a decision we did not feel comfortable with. We felt at ease with him and his depth of knowledge was... Read Full Review
I did not get this far however Kieron advised there were no agency fees


By : 'Montagu'
Services : Letting( As a Owner )
Rent PCM : £2250
Would you recommend ? : Yes
Postcode : BA2
I have been very impressed with Madison Oakley's professionalism and promptness in all of my dealings with them. All of my queries have been dealt with efficiently with better outcomes that I anticipated. I like their transparency and consistent communication. They are friendly and positive... Read Full Review
Good.
By : Kieran Cox
7 Sept 2018Many thanks indeed for your lovely feedback. Both Sally and I are so glad you are happy with the service to date and have found our actions both prompt and professional. We will endeavour to...

By : 'India'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BA2
As a student in Bath you can often feel as though everyone is against you but having Sally looking after us throughout our 1 year tenancy was amazing. Nothing was too much trouble for her as she would repeatedly stop by whenever there were any problems to give us advice. We received a few unfair... Read Full Review


By : 'Chris'
Services : Property Management
Rent PCM : £2250
Would you recommend ? : Yes
Postcode : BA2
As an Offshore Owner living in Canada it was of the utmost importance for me to have someone I could fully trust to step into my shoes and look after the management of my property. Over the past 5 years or so the Team at Madison Oakley have met all my expectations and continuously provided me... Read Full Review
Excellent value is received for fees paid.
By : William Bell-Knight
4 Aug 2018Hi Chris, Thank you for the lovely feedback and we are glad we are giving you value for money and trust to manage your property. We will endeavour to continue to meet and exceed your expectations...

By : 'Maddy'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N/A
Keiran showed my Partner and I around Parry Close yesterday. I was running late for the appointment which was already arranged after office hours. He spent a long time going through the whole house and allowed us to inspect all rooms and the garden in our own leisure. The thing I liked about him... Read Full Review

By : 'JF'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BA2
I've been using Madison Oakley's services for many many years now. They are always polite, informative and highly professional. As a customer I feel valued and well looked... Read Full Review
Good


By : 'Abigail'
Services : Letting( As a Tenant )
Rent PCM : £3950
Would you recommend ? : Yes
Postcode : UNKN
I had a viewing with Kieran in a Bath property on Monday 15th June. He was very knowledgeable of the local area and his attention to detail was second to none. He took the time to go through the process in great detail and how Madison Oakley operated. Unfortunately, the property was not for me but... Read Full Review


By : 'Salvatore'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : N/A
We felt Sarah was pushy and rude which made my Mother feel quite belittled. Did not feel worthy of Amanda's time. However, my complaint was dealt with efficiently by... Read Full Review
N/A


By : 'Mrs.'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BA1
Very impressed with Madison Oakley, They were helpful from beginning to end, very proactive and warm, always available, They were so supportive, gave an excellent service, a total success, They did everything they said they would, and what could have been stressful flowed to a good conclusion.... Read Full Review
Good


By : 'The'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BA1
Carey, Amanda, Sarah and Louise handled a sale of our flat that proved tremendously difficult and took over four months! But they were persistent, calm and diligent keeping all parties adequately informed throughout the process, and in the end all went well. Thank you for your excellent work... Read Full Review
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Last updated at 5/20/2024, 7:09:40 AM by allAgents