Catherine and Dawn at Accord Let's Birmingham have been fantastic at supporting us with repairs with the washing machine and other jobs. Even when external agencies have tried to hoodwink us they really fought our corner. They both have been really consistent with each tenancy repair I've ... Read Full Review

A good service provided by the agent I dealt with they were; polite, friendly and efficient when dealing with... Read Full Review

Lee showed me around a property today. The property was lovely. Lee was very professional with a great sense of humour too. Thank... Read Full Review

Thankyou to lee who went that extra mile to help me find my home that is right for me.His services and helping to find the ideal location truly appreciated.Thankyou for your services keep up the job lee and the team Property... Read Full Review

A cheerful and professional lady with a great smile, Nadine Johnson was indeed helpful and kind in dealing with a Client. Am happy with your service. Cheers... Read Full Review

Fantastic Service I found Accord Lets to be very helpful and easy to deal with when I was looking for a new flat in Birmingham City Centre, from the accompanied viewing to signing a contract. The Viewer was on time and was very knowledgeable and answered all my questions as did Jaya. I would ... Read Full Review

I am very impressed with the services of Accord. They helped me in searching the property. The response time is low and the experience was good. Absar Sarwar is my property engagement person who gave me minute details of the property and expediate my process in booking the property. He is a great... Read Full Review

Accord Lettings Agents have been absolutely unprofessional and their staff has been rude and definitely lack problem solving skills. After renting a property with them for more than a year, there was a burglary and two weeks later the broken entrance to the property has not been fixed. On top of... Read Full Review

I have had some mixed experiences over the years with Accord Lets but have to say that Ellen Moreton has been very attentive and has been good at keeping me informed which is a good... Read Full Review

could not organise the guarantor referencing properly. not to be trusted, made false aquisations, which could have serious consequences for the guarantors. You would expext an accurate transparency in the financial sector, which these people... Read Full Review

They assured me my lovely flat would be in safe hands as I was new to letting I asked not to have a student unfortunately they did put a student in it and never did a site visit and ignored all complaints from others tenants and building management, after finally getting the student out who... Read Full Review

Costumer service is 0! Constantly receiving emails with "out of the office" I wonder when they are in the office! The manager doesn't care to say a word! I have been showering in boiling/cold water for nearly two years... Nothing gets resolved even with daily emails! Cruelty at... Read Full Review

Avoid Accord if you can!!! Renting with this agent was my worst rental experience ever and customer service throughout the rental process as well as during the move out is very poor/non-existent. It was a promising start with a good service provided up until the point we've signed... Read Full Review

*WARNING* Avoid this agency at all cost!!! They have caused so much stress to myself and my partners health. We had nothing but problems over problems with this agency, never had such terrible support and behavior from an agency like this one!!! They are constantly trying to charge the landlord and ... Read Full Review

Everything I imagine a poor agent to be. I'm trying to rent a property but it's clear that they want short hours, limited slots and everything to suit them not the... Read Full Review

Very good in chasing you for any of their interests. Poor problem solving, arrogant attitude, difficult to keep an efficient communication with. They should learn how to treat tenants in the same way they would like to be... Read Full Review

I have been renting properties all around the world for 16 years. I have worked in Customer Services and Sales for even longer. I can say this company are the worst company, not just letting agency, that I have ever dealt with. I spoke to them on the phone this morning about making a viewing at... Read Full Review

The most unprofessional and incompetent agents I have ever experienced. From arguing against tenants and careless attitudes to leaving tenants in poor living conditions despite knowing the condition of the property before you move in. They do not check the property beforehand and they do not live... Read Full Review

Very bad, POOR customer services from Accord Lets - Birmingham - Informed me I was meant to pay a certain amount for deposit and then kept increasing the deposit amount. By the time I moved in the deposit had been increased by nearly £600 which then left me out of pocket for a whole month, and... Read Full Review

I've been told to pay for the first 3 months of tenancy agreement in advance including 2 months deposit before viewing the property. That's ok. However, as I am an International student, and I am not familiar with some staff. I surprised that, I found the the contract mentioned the payment... Read Full Review