The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.7/5, 113 Reviews
94% Recommended
83% sales valuation accuracy
90% sales fee satisfaction

Anna
By : 'Geri'
Services : (Buying agent)
Sold price : £148500
Would you recommend ? : Yes
Postcode : YO8
Dear All at Preston Baker We bought our forever home through your good selves and the service you provided was first class all the way through - with every member of your team meeting very high customer service standards. James rang me with the response to our offer in his own time on a Saturday evening after the office had closed. This was so very much appreciated, many agents would not have bothered to go the extra mile and James demonstrated such obvious commitment to his role and employers. I have always worked in customer service / relationship management roles and now teach it so I do know what rating a service is all about. When customers look for a service they 'buy people' and your Selby Team are a shining credit to your business. Karen Preece (your vendor's sales progressor) is totally superb. The success of the sale required all Karen's skills in business, relationship management, empathy, compassion, understanding to create positive solutions in a difficult situation. She achieved it all and provided no less than a ‘Rolls Royce' service (even though a Mondeo would have done) right from sale to completion. Karen's professional ease and admirable humanity confirmed to me that her excellent skills were also testimony to the values and integrity of a lovely human being. This move is our ‘escape to the country' and a long awaited reward for 40+ years' hard work. Don't get me wrong we aren't alone or any more deserving than thousands of people- but at the risk of sounding ‘gushy' your team and particularly Karen made this very important move for us happen. I can't than you enough and to family friends and anyone else who even hints at needing an estate agent we will say ‘Preston Baker- simply the best' Yours sincerely Geri Walker ïÂÅ
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 83.00% | 90.00% | £55,000 | £344,000 |
Preston Baker
17 - 19 Gowthorpe, Selby, North Yorkshire
YO8 4HE
01757 291 466
By : 'I'
Services : Sales (As a Vendor)
Sold price : £96500
Would you recommend ? : Yes
Postcode : YO8
Fantastic agents who made my house sale exciting instead of stressful. I got very professional service from day one and couldn't recommend them enough! My house didn't even make it to the website before it was sold and i got my mortgage advice there as well. Brilliant team who can't help you... Read Full Review
Well worth the fees for the service i got.
By : 'gem'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : YO8
Terrible service. I arranged a viewing with them and nobody from the estate agent turned up. The vendor didn't know anything about the viewing. I took half a day off work for this. This is unprofessional and i wouldn't use them. Nobody even apologised for the... Read Full Review


By : 'Alfie'
Services : Sales (As a Vendor)
Sold price : £145000
Would you recommend ? : No
Postcode : YO8
Terrible service. They over price houses just to get you on the market then offer you a gimmic launch that DOESN'T work. Didnt have one single viewing then had the audacity to tell me drop my price by 10k after one week. They over values my house by 50k. They feed you with false hope and promise... Read Full Review
Massively over priced.


By : 'Preston'
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : YO8
What a terrible company, do not use them unless you want the hassle of chasing them up time and time again and failing to do what they said they would do both before, during and after a sale.. We had to chase them time and time again for progress reports, pictures of our property were displayed in... Read Full Review
We paid the top 1.5 % for what turned out to be a pityful excuse of customer service. Will never use them or recommend them to anyone - cheaper options out there. Dont waste your money on them, youll likely be very disappointed.

By : 'Kathy'
Services : Sales (As a Vendor)
Sold price : £182500
Would you recommend ? : Yes
Postcode : YO19
Excellent updates. Proactive in obtaining feedback from prospective buyers. Generally pleased with overall service from initial visit by branch manager James Danbury to follow up team's responses to emails & telephone calls. Kathy... Read Full Review
Good
Good


By : 'Woodster'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : Y08
Preston Baker were very helpful with the rental and sale of our property in Selby . A big thank you to all the staff especially John Cutting . Would def use... Read Full Review

By : 'Janet'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : YO8
All the staff at Preston Baker, Selby we very helpful and professional. They arrange viewings and returned phone calls promptly, answered our questions and gave us good advice and help with the purchase of the property. once the sale was agreed Karen from the Yorks office kept us informed of every ... Read Full Review


By : 'Ms'
Services : Sales (As a Buyer)
Sold price : £68000
Would you recommend ? : Yes
Postcode : YO8
Very professional service, Preston Baker gave me what I was looking for, they matched the properties I viewed very well and the property I purchased is ideal for me. Well... Read Full Review

By : 'Barbara'
Services : Sales (As a Buyer)
Sold price : £300000
Would you recommend ? : Yes
Postcode : YO8
All the staff were very helpful and friendly. They kept us up to date constantly and helped with all our... Read Full Review

By : 'R'
Services : Sales (As a Buyer)
Sold price : £156000
Would you recommend ? : Yes
Postcode : YO8
Karen has been very prompt and always answered any queries with outstanding professionalism and quickness. She was clear and on the ball. We are very grateful for her kindness and... Read Full Review

By : 'Luke'
Services : Sales (As a Vendor)
Sold price : £120000
Would you recommend ? : Yes
Postcode : YO8
Initially James visited our property for a valuation. I chose Preston Baker as they had a wide range of properties similar to mine. Although I could have used a cheaper agent the service I received was superior and I would rather pay that little extra for a good service and the little extras they... Read Full Review
No hidden charges such as photographs etc and was a fixed fee which I was very happy with.

By : 'Seller'
Services : Sales (As a Vendor)
Sold price : £340000
Would you recommend ? : Yes
Postcode : YO8
James, for being so positive and persistent in finding the right buyer for our property & negotiating on our behalf + weekly updates which we found really helpful. Karen, for her positivity and sheer determination to ensure things happened with Solicitors, Buyers etc & for her unrivalled... Read Full Review
For the volume of work done on a difficult sale over two years reasonable
For the volume of work done on a difficult sale over two years reasonable

By : 'Bob'
Services : Sales (As a Vendor)
Sold price : £195000
Would you recommend ? : Yes
Postcode : YO8
This is the second time in a year we have employed the services of Preston Baker (Selby Branch), this time however it was for sale only. Once again, PB stepped up to the mark! They stand out from the competition by their attention to detail and proactive approach in keeping their clients up to... Read Full Review
By : 'Brett'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : YO8
I bought a property through Preston Baker, Selby branch, their staff were helpful throughout.. Karen Preece in particular was extremel helpful.. She was efficient and effective whilst being friendly and... Read Full Review

By : 's.nichols'
Services : Sales (As a Vendor)
Sold price : £140000
Would you recommend ? : Yes
Postcode : YO8
Excellent service received from karen, clearly loves her job and assisted us in dealing with our difficult buyers. Always happy to help and very... Read Full Review
By : 'Denise'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : YO8
Contacted me every week to keep informed of progress. This was a bit too much to be honest as I was on top of the purchase. An email would have... Read Full Review
By : 'JH'
Services : Sales (As a Buyer)
Sold price : £83000
Would you recommend ? : Yes
Postcode : YO8
I would recommend Preston Baker to anyone buying or selling property. Excellent customer service and kept informed of the process... Read Full Review
By : 'John'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : YO8
Out of all of the estate agents that we registered with Preston Baker were by far the most proactive, helpful, friendly and professional agency that we dealt with. Nothing was too much trouble for them. We can't praise them highly... Read Full Review
By : 'Mark'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : YO8
Would like to say how easy it was to deal with David, met me at the house I wanted to look at, knew plenty about the property, very easy to talk to, not at all pushy or demanding, gave me plenty of info as to how to move forward with my application, would recommend anyone to use him if they wanted... Read Full Review
Although I was more than happy with the fees I paid, compared to some others, they are a little higher, but not off putting

By : 'Marie'
Services : Sales (As a Buyer)
Sold price : £85000
Would you recommend ? : Yes
Postcode : YO8
James and Karen have been excellent throughout my purchase of the land, they have chased, informed me and keep me up to speed throughout the transaction. I am very impressed with the service Preston Baker have provided and would recommend them to any clients and friends requiring an estate... Read Full Review
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Last updated at 11/13/2025, 1:21:14 PM by allAgents