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Crystal Palace, London SE19
4.6/5, 796 Reviews
93% Recommended
80% sales valuation accuracy
79% sales fee satisfaction
Streets Ahead has one of the best estate agent branches in the Crystal Palace area. Our office is located on Westow Street in the heart of the towns commercial and shopping area. If you are traveling by public tr
ansport, you can reach us through the main Crystal Palace railway station. Streets Ahead Crystal Palace cover property sales and lettings in and around the town.
Streets Ahead are multi-award winning estate agents. Since 2010 we have received 29 awards nationwide. We are most proud of our Sunday Times and The Times awards which are judged by property professionals. For 3 years in a row, we have been recognised with a gold medal in Best Customer Service. This award means everything to us since it reflects on our dedication, hard work, and training to provide the best possible tailored service to each client. Winning such titles helps us grown, hire the best staff and offer great development opportunities to retain our best staff members. Another award we are proud of is Silver in Property Management. Any lettings agency in Crystal Palace would argue that managing landlords and tenants is the hardest job. We are very happy to be recognized in the challenging work of property management.
Why Streets Ahead in Crystal Palace?
We have been serving clients in South East London for more than 25 years. We have over 90 property professionals working in our branches across London. Each of our offices is open 7 days a week for your convenience. Crystal Palace Estate agents provide services including property sales, lettings, investments, new buildings and land purchases.Streets Ahead are multi-award winning estate agents. Since 2010 we have received 29 awards nationwide. We are most proud of our Sunday Times and The Times awards which are judged by property professionals. For 3 years in a row, we have been recognised with a gold medal in Best Customer Service. This award means everything to us since it reflects on our dedication, hard work, and training to provide the best possible tailored service to each client. Winning such titles helps us grown, hire the best staff and offer great development opportunities to retain our best staff members. Another award we are proud of is Silver in Property Management. Any lettings agency in Crystal Palace would argue that managing landlords and tenants is the hardest job. We are very happy to be recognized in the challenging work of property management.
Crystal Palace area guide
It is the main area where five London borough meets, including Croydon, Bromley and more. Crystal Palace has a busy central area, known as The Triangle, where you can find most of the towns trendy bars, restaurants, and shops. Most of the residential properties in the area are rental apartments in converted period houses, split level maisonettes, terraced houses and more. If you would like to find out about current properties available in Crystal Palace, do not hesitate to visit our website or contacts our estate agents branch directly.
"This is probably the worst..."
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1 Star Review
By : 'Yasmin'
Services : Letting(I am a Tenant)
Rent PCM : £975
Would you recommend ? : No
Postcode : SE20
29 Sept 2014
People found this helpful4
This is probably the worst experience of renting a property with an estate agent I have EVER had. The company at the crystal palace branch have been incompetent with pretty much everything. From the start when they tried to convince me that I was talking to an answer machine, after I called on several occasions to book and re book to see one property, 72 thicket road after they failed to book me in the first times. ( I clearly without doubt spoke to a human being) but they tried to con me off with their mistakes instead of just apologizing? Didn't communicate with what documents needed to be sent to them and what was for rent for sure, which delayed the process and didn't get a response if that was the correct thing to do when asking. But this is nothing compared to the phone call received 2 days before we were due to move in to 72 Thicket road, stating that we couldn't move in as there was work being done to the floor, leaving us homeless, not telling us when we could move in, claiming no responsibility having advertised a property that needed months plus work to it. Lying and trying to put the blame on the landlord when its a property managed by streets ahead, not apologizing for leaving us homeless or offering an alternative, oh wait they offered our FULL deposit back... Then deciding to put the flat back on the market without informing us about this, when we still have a deposit down. I understand it was unfortunate that the work needed doing, but they claimed no responsibility for advertising a property that was not fit for habitation, and being incredibly unhelpful throughout most the process. The cherry on the cake was the copy and pasted super friendly email from Billie Blankson which contrasted with her phone manner, requesting me to send a positive review so she could win the company bonus and go on holiday. Unbelievable.
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By : Nick Durkin
30 Sept 2014Dear Yasmin sas I am obviously very disappointed to read your review, clearly on this occasion the service you have received has simply not been good enough and as branch manager I take your comments very seriously and I would like to sincerely apologies for all the stress and inconvenience this has caused. I will also be investigating the matter internally and making sure these issues don’t happen agiain I would like the opportunity to discuss your case with you in person, please call me on 020 8683 8112 or e-mail nick.durkin@streetsahead.info so we can arrange a meeting at your convenience either in the office or at the property Streets Ahead strongly believe that actions speak louder than words and we would like to offer you some vouchers to help you towards your move and if you would contact me directly on 020 8683 8112 and I will be able to forward these onto you ASAP Kind Regards Nick Durkin Lettings Manager
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Latest Reviews
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 80.00% | 79.00% | £250,000 | £777,500 |
Address
Streets Ahead
4 - 8 Westow Street, London, Greater London
SE19 3AH
020 8653 9222
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Streets Ahead Branches (View All 7)
I have have found streets ...
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1 Star Review
By : 'Lesley'
Services : Letting (As a Owner)
Rent PCM : £1400
Would you recommend ? : No
Postcode : CRO
29 Aug 2024
People found this helpful4
I have have found streets ahead to be the worst agent I have ever had to deal with. They do not return calls, take 3-4 days to reply to emails, always changing staff, when you call you can never get put through as the agent you want is off or on another call or in meetings they don't get back... Read Full Review
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It was a wonderful experience ...
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5 Star Review
By : 'Lukman'
Services : Letting (As a Tenant)
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : SE19
6 Nov 2023
People found this helpful0
It was a wonderful experience dealing with Street Ahead, in particular Autumn Bailey and Emma. I have been searching with different companies before I knew about Street Ahead and immediately with the way they conduct their business, their customer service is second to none, I was completely... Read Full Review
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I am very pleased with the ...
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5 Star Review
By : 'Theresa'
Services : Letting (As a Tenant)
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : SE19
15 Dec 2022
People found this helpful0
I am very pleased with the help Gemma gave me when I was looking for a property to rent, very... Read Full Review
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Great costumer ...
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5 Star Review
By : 'Basak'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE20
19 Nov 2022
People found this helpful0
Great costumer service. We would like to thank to Enzo and Emma for their friendly and helpful approach. We didn't have a single problem and they were very responsive thoughout the whole process.Overall very satisfied with the service and happy to... Read Full Review
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TERRIBLE, DODGY ...
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1 Star Review
By : 'Reviews'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CR0
2 Nov 2022
People found this helpful1
AVOID THIS COMPANY AT ALL COST ! They are dodgy , unreliable, have loads of attitude even the manager whom I spoke with was full of it. I went to view a property and it wasn’t even the one shown to me before hand. They want to take a few from me then tell me the property has been rented ... Read Full Review
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Finding a house in london is ...
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5 Star Review
By : 'Taraash'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE19
22 Oct 2022
People found this helpful0
Finding a house in london is as it is stressful, and to do it in this climate was even more difficult until we found Enzo and Gemma! Gemma showed us the house while Enzo dealt with documentation. They were both warm, friendly and helpful from the first instance. Enzo was unassuming, and always... Read Full Review
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Enzo and Emma of street ahead ...
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5 Star Review
By : 'EDOBOR'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SE27
13 Oct 2022
People found this helpful0
Enzo and Emma of street ahead are wonderful people. They have made my experience wonderful and lovely. Thanks guys.... Read Full Review
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Pleasure to deal with! Enzo ...
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5 Star Review
By : 'Lara'
Services : Letting (As a Tenant)
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : SE27
26 Aug 2022
People found this helpful0
Pleasure to deal with! Enzo was fantastic, really understood what I was looking for and never gave up finding me my perfect place. 5stars, thank you... Read Full Review
Comments (0)Was this helpful?:
I was able to find my first ...
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5 Star Review
By : 'Esthee'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE19
21 Feb 2022
People found this helpful0
I was able to find my first flat with the help of Gemma Greasley.She was really kind and supportive throughout the whole... Read Full Review
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Very positive experience with ...
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5 Star Review
By : 'Sam'
Services : Letting (As a Tenant)
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : SE20
16 Feb 2021
People found this helpful0
Very positive experience with Streets Ahead. Dan and Emma made the process seamless from start to finish. Would 100%... Read Full Review
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Very happy with the whole ...
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5 Star Review
By : 'Andreea'
Services : Letting (As a Tenant)
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : SE19
16 Feb 2021
People found this helpful0
I am extremely thankful to Daniel and Emma at Streets Ahead Crystal Palace , for their excellent customer service , great communication and efficiency. My journey to renting a flat in the area has been made extremely easy to navigate and I couldn’t be more grateful . Thank you guys for... Read Full Review
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Dan is professional and very ...
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5 Star Review
By : 'Sandy'
Services : Letting (As a Tenant)
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : SE19
14 Dec 2020
People found this helpful0
Dan is professional and very pleasant person .I explain what I need and he find a perfect house for my family !Really nice person and positif attitude... Read Full Review
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Great and very fast service ...
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5 Star Review
By : 'Vanesa'
Services : Letting (As a Tenant)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : SW9
1 Dec 2020
People found this helpful0
Great and very fast service from Dan and Emma. I finally got a nice apartment, something that it was being very difficult. Highly... Read Full Review
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Can't thank Emma and ...
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5 Star Review
By : 'James'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE22
27 Nov 2020
People found this helpful0
Can't thank Emma and Libby enough for all their hard work in getting us out new flat. Easy process with faultless... Read Full Review
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I can not speak highly enough ...
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5 Star Review
By : 'Stefanie'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BR3
11 Mar 2020
People found this helpful0
I can not speak highly enough of Gemma, she went above & beyond helping me. She was easily reachable, and was so friendly and made the whole experience stress free for me. She honestly has been a total... Read Full Review
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Gemma was as usual amazing!! ...
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5 Star Review
By : 'Rita'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE19
28 Feb 2020
People found this helpful0
Gemma was as usual amazing!! She assisted us the last time we moved and again this time. Very professional and helpful with every detail!! It’s always a very positive experience when dealing with... Read Full Review
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I am so grateful to have ...
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5 Star Review
By : 'Sherrelle'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE19
30 Sept 2019
People found this helpful0
I am so grateful to have Christopher Blake (Crystal Palace branch) assist me with my property search. Christopher has continued to go above and beyond in assisting me for example even when the property that I have enquired about is not covered in his branch he has booked appointments for me to... Read Full Review
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Very happy with the service ...
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5 Star Review
By : 'Galina'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE19
26 Sept 2019
People found this helpful0
Very happy with the service provided by Gemma .She was very professional and accommodating to our needs .Highly recommended to work with... Read Full Review
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Gemma Greasley was absolutely ...
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5 Star Review
By : 'Gene'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE20
25 Sept 2019
People found this helpful0
Gemma Greasley was absolutely amazing she was professional polite and positive but very honest . Everytime we arranged to meet at a property she was always there on time not once was she late ,always there waiting to meet me with an outstretched hand and that lovely smile. I will definitely... Read Full Review
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Daniel Drury was very helpful ...
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5 Star Review
By : 'Mario'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE19
12 Sept 2019
People found this helpful0
Daniel Drury was very helpful and very professional in dealing with new clients looking for a flat to rent. He made our move very easy and smoothly without any hassles. I would highly recommend Mr Drury for his exemplary and outstanding performance in his job. Wishing all agents of StreetsAhead... Read Full Review
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