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Hunter & Bloomfield
2.7/5, 47 Reviews
48% Recommended
40% sales valuation accuracy
25% letting valuation accuracy
43% sales fee satisfaction
43% letting fee satisfaction
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Hunter & Bloomfield
Docklands Business Centre, 10- 16 Tiller Road,E14 8PX
Certified Customer Experience
Report Summary
Report generated on (06 April 2025 @ 09:35:06)
Customer Experience
Awards Won
Recent Customer Reviews From
Clients Of This Agent
Tenant on 31st Jan 2022
1 Star Review
Lack of professionalism and discrepancy in the management process. No support received at time to change room while other tenants have been able to do so once a person moves out. No justification or any rationale provided after 2 refusals for renting when I seem to tick all the boxes which til today sounds arbitrary. No mediation support provided at time needed in regards to hygiene and cleaness issues in the flat, esp. when those issues escalated over time and become safety & security issues. Pending issues never been responded or resolved til end of contract.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
No on 22nd Oct 2021
1 Star Review
The worst agency imaginable. Advertised a ‘bedroom’ for renting which turned out to actually be the flats living room (was advised for the previous tenant they would move him out when flat was inspected and put his belongings in storage - obviously illegal).
Multiple tenants consistently complained about broken lights, lack of hoover, broken Wi-Fi, broken shower gauge to no avail.
When you do finally manage to get through to someone on the phone they are always ‘looking into it’.
Avoid.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Safwan on 15th Apr 2021
5 Star Review
I have been a Tenant of Hunter and Bloomfield for over two years.
Their biggest strength is how they solve all the problems and provide an excellent service for the tenants. My main contact was Stahle and Abdul and I am very happy and can recommend everyone to rent flats with them.
They are honest, fast and simple.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Emily on 12th Feb 2021
1 Star Review
Would give 0 starts if I could absolutely disgusting the way the administrator Abdul Hannan has just spoken and hung up the phone on me. Asking 'Are you deaf' when i asked him to repeat his name. Trying to speak over me with his awful attitude!
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Dorota on 4th Jun 2018
5 Star Review
As discussed in your office, I would like to extend my thanks to Mr Raz Chowdhury who regularly attends the flat for all sorts of emergencies.
We are always grateful for his tactfulness and patience during his visits and hands on approach as and when needed.
Many thanks.
Regards,
Dorota
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
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""I feel" ripped..."
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1 Star Review
By : 'Dodgy'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : E14
Apr 8, 2014
People found this helpful3
"I feel" ripped off, lied to, and treated like dirt. When I moved in to my apartment I was not told of all the additional charges that were in the tenancy agreement until I had paid, moved out of my old apartment and was moving in to the new one. They won't tell you about the rip off charges until you have paid your 6 week deposit and first month rent and there is no going back at that point, then "they started ripping me off and lieing. Here are a few below. if you lose your key it's £130 + VAT £35 plus VAT for any follow up letters, (not quite sure which of the royal family are writing these letters at the price of £35.) £75 plus VAT for any follow up inspections Postal redirections £15 + VAT Late payment of rent £75 plus VAT then £25 a day!! after that £25 per day for late invoice payments £35 plus VAT for calling them out of hours end of tenancy clean £153 + VAT if you go on google you can get an end of tenancy clean done for £53, basically £100 of your money is going in their back pocket. When I moved in to my apartment there was still food in the fridge from the previous tenant, it was disgusting, the cleaner had done only a 1 hour clean, I had to threaten legal action just to get the apartment cleaned 2 days after I'd moved in. I asked the cleaner why she hadn't cleaned it properly 2 days ago when I moved in and she said Hunter and Bloomfield only paid her for 1 hour, £10 for the clean and told her to do it in that time, so effectively the previous tenant has paid them £153 for the clean and they have paid £10 to the cleaner and robbed £143 off you and kept the rest for themselves. Renewal of the contract £75 + VAT To put your deposit in a deposit scheme £75 + VAT The list just goes on and on, you will not be told one thing about any of these charges until the day you move in and it's too late. These are just a few of the charges in the contract, they also fraudulently advertise the apartments. I was told my rent was a certain price per month, after I had paid a £500 holding deposit and agreed to go ahead they came back with some fish story about the landlords friend putting a bid in too and if I wanted the apartment I would have to pay £100 a month more than what they'd advertised. If you have had any dealings with "them" you'll also not believe for one second the positive reviews on here, there is no way on earth a company can get so many really negative reviews then a bunch of 5 stars ""
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 40% | 43% | £0 | £0 |
| Lettings | 25% | 43% | £540 | £1,850 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 5 | 3 | 18 | 18 | 0 | 0 | 0 | 0 | 0 | 3 |
Areas covered
- Docklands
- E1
- E12
- E14
- E15
- E2
- E3
- E6
- E7
- East London
- Greater London
- IG3
- SE28
Address
Hunter & Bloomfield
Docklands Business Centre, 10- 16 Tiller Road, London, Greater London
E14 8PX
0207 538 0707
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 19:00
- 09:00 - 19:00
- 09:00 - 19:00
- 09:00 - 19:00
- 09:00 - 19:00
- 10:00 - 17:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Lack of professionalism and ...
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1 Star Review
By : 'Tenant'
Branch : London, Docklands Business Centre, 10- 16 Tiller Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E14
Jan 31, 2022
People found this helpful0
Lack of professionalism and discrepancy in the management process. No support received at time to change room while other tenants have been able to do so once a person moves out. No justification or any rationale provided after 2 refusals for renting when I seem to tick all the boxes which til ... Read Full Review
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Tenant said about Hunter & Bloomfield
Services : Letting( As a Tenant )Date: 31st Jan 2022
Lack of professionalism and discrepancy in the management process. No support received at time to change room while other tenants have been able to do so once a person moves out. No justification or any rationale provided after 2 refusals for renting when I seem to tick all the boxes which til today sounds arbitrary. No mediation support provided at time needed in regards to hygiene and cleaness issues in the flat, esp. when those issues escalated over time and become safety & security issues. Pending issues never been responded or resolved til end of contract.
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The worst agency imaginable. ...
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1 Star Review
By : 'No'
Branch : London, Docklands Business Centre, 10- 16 Tiller Road
Services : Letting( As a Tenant )
Rent PCM : £607
Would you recommend ? : No
Postcode : E14
Oct 22, 2021
People found this helpful0
The worst agency imaginable. Advertised a ‘bedroom’ for renting which turned out to actually be the flats living room (was advised for the previous tenant they would move him out when flat was inspected and put his belongings in storage - obviously illegal). Multiple tenants ... Read Full Review
Comments (0)The worst agency imaginable. Advertised a ‘bedroom’ for renting which turned out to actually be the flats living room (was advised for the previous tenant they would move him out when flat was inspected and put his belongings in storage - obviously illegal).
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No said about Hunter & Bloomfield
Services : Letting( As a Tenant )Date: 22nd Oct 2021
The worst agency imaginable. Advertised a ‘bedroom’ for renting which turned out to actually be the flats living room (was advised for the previous tenant they would move him out when flat was inspected and put his belongings in storage - obviously illegal).
Multiple tenants consistently complained about broken lights, lack of hoover, broken Wi-Fi, broken shower gauge to no avail.
When you do finally manage to get through to someone on the phone they are always ‘looking into it’.
Avoid.
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I have been a Tenant of ...
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5 Star Review
Abdul
Stahle
By : 'Safwan'
Branch : London, Docklands Business Centre, 10- 16 Tiller Road
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : Yes
Postcode : E14
Apr 15, 2021
People found this helpful2
I have been a Tenant of Hunter and Bloomfield for over two years. Their biggest strength is how they solve all the problems and provide an excellent service for the tenants. My main contact was Stahle and Abdul and I am very happy and can recommend everyone to rent flats with them. They are ... Read Full Review
Comments (0)I have been a Tenant of Hunter and Bloomfield for over two years.
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Safwan Hossain said about Hunter & Bloomfield
Services : Letting( As a Tenant )Date: 15th Apr 2021
I have been a Tenant of Hunter and Bloomfield for over two years.
Their biggest strength is how they solve all the problems and provide an excellent service for the tenants. My main contact was Stahle and Abdul and I am very happy and can recommend everyone to rent flats with them.
They are honest, fast and simple.
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Would give 0 starts if I ...
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1 Star Review
Abdul
By : 'Emily'
Branch : London, Docklands Business Centre, 10- 16 Tiller Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E14
Feb 12, 2021
People found this helpful0
Would give 0 starts if I could absolutely disgusting the way the administrator Abdul Hannan has just spoken and hung up the phone on me. Asking 'Are you deaf' when i asked him to repeat his name. Trying to speak over me with his awful ... Read Full Review
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Emily said about Hunter & Bloomfield
Services : Letting( As a Tenant )Date: 12th Feb 2021
Would give 0 starts if I could absolutely disgusting the way the administrator Abdul Hannan has just spoken and hung up the phone on me. Asking 'Are you deaf' when i asked him to repeat his name. Trying to speak over me with his awful attitude!
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helpful ...
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5 Star Review
Raz
By : 'Dorota'
Branch : London, Docklands Business Centre, 10- 16 Tiller Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
Jun 4, 2018
People found this helpful6
As discussed in your office, I would like to extend my thanks to Mr Raz Chowdhury who regularly attends the flat for all sorts of emergencies. We are always grateful for his tactfulness and patience during his visits and hands on approach as and when needed. Many ... Read Full Review
Comments (0)As discussed in your office, I would like to extend my thanks to Mr Raz Chowdhury who regularly attends the flat for all sorts of emergencies.
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Dorota said about Hunter & Bloomfield
Services : Letting( As a Tenant )Date: 4th Jun 2018
As discussed in your office, I would like to extend my thanks to Mr Raz Chowdhury who regularly attends the flat for all sorts of emergencies.
We are always grateful for his tactfulness and patience during his visits and hands on approach as and when needed.
Many thanks.
Regards,
Dorota
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Review from ...
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5 Star Review
By : 'XL'
Branch : London, Docklands Business Centre, 10- 16 Tiller Road
Services : Letting( As a Tenant )
Rent PCM : £7
Would you recommend ? : Yes
Postcode : E16
Apr 15, 2018
People found this helpful6
Just finished my contract not long ago. Having staying with them for almost 2 years, I have renewed my contract twice without doubt. A few good points: a. staffs are very responsive on email, phone or visit of their office. They are very helpful as well. Whenever a light bulb is broken, wrote them ... Read Full Review
Comments on Agent Fees
Good
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XL said about Hunter & Bloomfield
Services : Letting( As a Tenant )Date: 15th Apr 2018
Just finished my contract not long ago. Having staying with them for almost 2 years, I have renewed my contract twice without doubt. A few good points: a. staffs are very responsive on email, phone or visit of their office. They are very helpful as well. Whenever a light bulb is broken, wrote them an email and it's fixed before next lunch or, latest, by evening. I also had a roommate wanna borrow a weighing scale to use, one of H&B's staff actually drove home and lent that one to him, again drove back in 2hrs time and collect it (all done in off work time!). b. they are also flexible and pay attention to your request. I was not sure when to move out but they gave me the flexibility to put the flat on their website and see if someone wants to rent to before my contract ends. c. from my own experience, they've been doing genuine business. They charge what it says on the contract, explain and highlight them few times. And most importantly, they fulfill their own responsibility. d. as tenants, we've tried us best to take care of the flat and they do appreciate it by respecting us. e. we also had a weekly cleaning for communal place in the flat which is included in the rent. Overall, good service and very glad to have spent the past 2 years with them. Thank you
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Horrible experience, at the ...
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1 Star Review
By : 'Laura'
Branch : London, Docklands Business Centre, 10- 16 Tiller Road
Services : Letting( As a Tenant )
Rent PCM : £720
Would you recommend ? : No
Postcode : E16
Oct 25, 2017
People found this helpful1
Horrible experience, at the beggining everyone was so nice, but as soon as we had problems, no answers from the agency, they promised a cleaner which never went there, toilet was blocked for a couple of weeks.... after all they keept part of our deposit in "deep cleanning" concept,when WE ... Read Full Review
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Laura said about Hunter & Bloomfield
Services : Letting( As a Tenant )Date: 25th Oct 2017
Horrible experience, at the beggining everyone was so nice, but as soon as we had problems, no answers from the agency, they promised a cleaner which never went there, toilet was blocked for a couple of weeks.... after all they keept part of our deposit in "deep cleanning" concept,when WE WERE the person who always clean, Anyway NOT RECOMMENDABLE AT ALL
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Renting from Hunter & ...
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1 Star Review
By : 'Katie'
Branch : London, Docklands Business Centre, 10- 16 Tiller Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E1
May 15, 2017
People found this helpful2
Renting from Hunter & Bloomfield was one of the worst experiences of my life. I was paying �675 a month for one room in a poorly maintained (glass in the front door replaced with MDF, everything needed a second coat of paint, kitchen window covered up with tape, no bathroom blind, very tatty ... Read Full Review
Comments on Agent Fees
Overcharged and charged ridiculous cleaning fees
Comments (1)Renting from Hunter & Bloomfield was one of the worst experiences of my life. I was paying �675 a month for one room in a poorly maintained (glass in the front door replaced with MDF, everything needed a second coat of paint, kitchen window covered up with tape, no bathroom blind, very tatty shower curtain) flat with no living room and a kitchen that was so small the door wouldn't shut once the fridge was in, something that is sadly normal in London, but would be insane in the rest of the country, for the same amount I could rent a 3 bedroom detached house with a garden - although I realise this isn't Hunter & Bloomfield's fault, more that of the landlord and the entire private rented sector in London.
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Katie Weston said about Hunter & Bloomfield
Services : Letting( As a Tenant )Date: 15th May 2017
Renting from Hunter & Bloomfield was one of the worst experiences of my life. I was paying �675 a month for one room in a poorly maintained (glass in the front door replaced with MDF, everything needed a second coat of paint, kitchen window covered up with tape, no bathroom blind, very tatty shower curtain) flat with no living room and a kitchen that was so small the door wouldn't shut once the fridge was in, something that is sadly normal in London, but would be insane in the rest of the country, for the same amount I could rent a 3 bedroom detached house with a garden - although I realise this isn't Hunter & Bloomfield's fault, more that of the landlord and the entire private rented sector in London.
Part of the reason I chose the property I did was the reassurance that they had a maintenance team that would come out quickly and fix anything that needed fixing. When I moved in there were nails sticking out of a couple of my draws (not sure why, they weren't holding it together), they came the next working day to repair it, the same when the lock broke on the toilet door.
To begin with, I had quite a positive view of the letting agency, then more things started to break. The kitchen socket broke, exposing wires, when I reported it all they did was wrap tape around it and had no intention of properly fixing it until I complained again and threatened to go to the housing ombudsman - it took a total of weeks to properly fix it. The boiler was then due for a service, it took weeks of persistent emails and promises of a gas safety registered engineer turning up for the service to actually take place. We had no way of knowing if there was a problem with it, there was no carbon monoxide alarm so we had no way of knowing if our safety was at risk.Those weren't they only safety issues there were, I had the chest of draws in my room almost fall over, tipping everything on it onto me because they should have been fixed to the wall but hadn't been.
There were then other problems that weren't putting our safety at risk, but making life very very difficult. The shower just didn't work properly, the taps on it desperately needed replacing, a member of the maintenance team just suggested a very basic quick-fix (which would probably realistically last a couple of days) and the landlord came round a couple of weeks later and said there wasn't any problem with it and refused to do anything about it, there were days where the shower was so unusable we had to get showers at work/University. The landlord also refused to change my curtains - when attending the property to change radiator valve in my room I asked if it would be possible to have my curtains changed as they were very thin and pale so let in all the light keeping me awake from the light from streetlights and waking me up early in the morning. As a temporary fix I stuck tinfoil to my window to block out light, but this was only supposed to be temporary because it was difficult to put it up and take it down so it was just left up all the time meaning I never got any natural light - the landlord thought this was absolutely fine and I didn't need better curtains because tinfoil was doing the job. A landlord being tight is not the letting agency's fault, but they did choose to take a business of a borderline slum landlord.
When I left the flat early due to work commitments I was told that they would take rent from my deposit for the amount of time I wasn't there and they hadn't found a new tenant, which is fair enough, but they tried to take a 6 day void room charge from my deposit despite my rent actually being due the day after a new tenancy began - thankfully I got that back when I disputed it. They also to took a �90 professional cleaning fee from my deposit….I'd rented one small-ish room that needed a bit of a vacuum and a dust, taking half an hour at a maximum, I have no idea how a �90 figure came about.
If you're reading this and thinking about renting a property through Hunter & Bloomfield, please don't for the sake of your own well-being and sanity.
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By : Katie Weston
May 30, 2017UPDATE: I have just received an email from Hunter and Bloomfield, which I regard as bullying, requesting that I take this review down. I will not. They have said what I claim in this statement is...
The service of the agency was ...
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4 Star Review
Hamid
By : 'Marcela'
Branch : London, Docklands Business Centre, 10- 16 Tiller Road
Services : Letting( As a Tenant )
Rent PCM : £780
Would you recommend ? : Yes
Postcode : E13E
Apr 4, 2017
People found this helpful6
The service of the agency was highly efficient. Whenever encountered any problems, the agent promptly came to the house to check it and fix it. Any practice was done very ... Read Full Review
Comments on Agent Fees
reasonable fees
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Marcela said about Hunter & Bloomfield
Services : Letting( As a Tenant )Date: 4th Apr 2017
The service of the agency was highly efficient. Whenever encountered any problems, the agent promptly came to the house to check it and fix it. Any practice was done very quickly.
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Horrible experience! Violence ...
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2 Star Review
By : 'Ana'
Branch : London, Docklands Business Centre, 10- 16 Tiller Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E15
Mar 6, 2017
People found this helpful1
Horrible experience! Violence within the house plus mice infestation. At the end when leaving property Mr Abu Sufian decided to keep my deposit. No human rights ... Read Full Review
Attached Files
Comments on Agent Fees
Overcharging fees
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Ana said about Hunter & Bloomfield
Services : Letting( As a Tenant )Date: 6th Mar 2017
Horrible experience! Violence within the house plus mice infestation. At the end when leaving property Mr Abu Sufian decided to keep my deposit. No human rights whatsoever...
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COMPLETE CROOKS Firstly, ...
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1 Star Review
Abdul
Khaled
By : 'vjb1'
Branch : London, Docklands Business Centre, 10- 16 Tiller Road
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : E14
Dec 16, 2016
People found this helpful0
COMPLETE CROOKS Firstly, despite the exorbitant fees, they will treat you in such an unprofessional manner it is a wonder how they are still in business. They take a lifetime to respond to domestic/household issues that they can only fix (e.g. internet or plumbing) and even treat you with contempt ... Read Full Review
Comments (0)COMPLETE CROOKS
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vjb1 said about Hunter & Bloomfield
Services : Letting( As a Tenant )Date: 16th Dec 2016
COMPLETE CROOKS
Firstly, despite the exorbitant fees, they will treat you in such an unprofessional manner it is a wonder how they are still in business. They take a lifetime to respond to domestic/household issues that they can only fix (e.g. internet or plumbing) and even treat you with contempt when you even pick up the phone to ask whats going on.
To put a cherry on top of the terrible sundae that is Hunters & Bloomfield, BE WARNED, they will cheat you out of your deposit when it comes to the end of your tenancy. 0/5 stars.
STAY CLEAR.
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HORRIBLE ! WORST EXPERIENCE ...
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1 Star Review
By : 'lolita'
Branch : London, Docklands Business Centre, 10- 16 Tiller Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E2
Nov 25, 2016
People found this helpful0
HORRIBLE ! WORST EXPERIENCE EVER !!I ve never dealt with such unprofessional persons, even keeping my cool and speaking respectfully, they yelled at me on the phone... Since we really liked the house we tried anyway, they made us sign papers without explaining us anything of whole process of fees ... Read Full Review
Comments on Agent Fees
Fees are wayyyyyy too expensive for the service they re giving us! A scandal!!
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lolita said about Hunter & Bloomfield
Services : Letting( As a Tenant )Date: 25th Nov 2016
HORRIBLE ! WORST EXPERIENCE EVER !!I ve never dealt with such unprofessional persons, even keeping my cool and speaking respectfully, they yelled at me on the phone... Since we really liked the house we tried anyway, they made us sign papers without explaining us anything of whole process of fees and rent in advance we would have to pay, we ended up paying 6 months rent in advance without wanting it, in the contract was said to repair some things in the house that never got repaired, and when asked to be informed about viewings and the house they answer with so much direspect, like if we're not landlords we re not worth their times, please don't give these people your money as they certainly don t deserve it!!!!!!!
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Came to sign a holding ...
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1 Star Review
By : 'Andrew'
Branch : London, Docklands Business Centre, 10- 16 Tiller Road
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : E14
May 1, 2016
People found this helpful0
Came to sign a holding deposit letter which should be a standard process. When we got there, one member of staff was on the phone to a friend saying how much he didn't want to be in work; this was a sign of things to come.. The deposit agreement detailed that the landlord may not accept our ... Read Full Review
Comments on Agent Fees
Extortionate.
Comments (0)Came to sign a holding deposit letter which should be a standard process. When we got there, one member of staff was on the phone to a friend saying how much he didn't want to be in work; this was a sign of things to come..
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Andrew said about Hunter & Bloomfield
Services : Letting( As a Prospective Landlord/Tenant )Date: 1st May 2016
Came to sign a holding deposit letter which should be a standard process. When we got there, one member of staff was on the phone to a friend saying how much he didn't want to be in work; this was a sign of things to come..
The deposit agreement detailed that the landlord may not accept our "offer" even though we accepted to pay at the asking rate. This involves paying £500 before and after the "offer" to the landlord and is filled with all sorts of clauses and fees for 'clearing of the funds' and how much you need to subsequently pay before even seeing the terms you are putting thousands of pounds down for. I have never seen an agent request this in all my years renting and made me feel I would never see it again if I put it down so I refused.
After seeing all the reviews here I am glad I did.
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I rented out the room * ...
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1 Star Review
By : 'all'
Branch : London, Docklands Business Centre, 10- 16 Tiller Road
Services : Letting( As a Tenant )
Rent PCM : £585
Would you recommend ? : No
Postcode : E14
Apr 10, 2016
People found this helpful1
I rented out the room * Willis House ** at the end of January 2016. Since I moved in, there was a problem with the lock on my door. The door was difficult to open and lock many times, sometimes easy to open it without turning the key around. I informed the company many times about the lock not ... Read Full Review
Comments (0)I rented out the room * Willis House ** at the end of January 2016. Since I moved in, there was a problem with the lock on my door. The door was difficult to open and lock many times, sometimes easy to open it without turning the key around. I informed the company many times about the lock not working properly and staff ensured me that the problem will be fixed. Until today, 10th April 2016, nothing has happened and after yesterday´s inspection (9th April 2016), the lock doesn´t work at all and I am not able to lock my door when I am leaving out of the flat.
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all staff members said about Hunter & Bloomfield
Services : Letting( As a Tenant )Date: 10th Apr 2016
I rented out the room * Willis House ** at the end of January 2016. Since I moved in, there was a problem with the lock on my door. The door was difficult to open and lock many times, sometimes easy to open it without turning the key around. I informed the company many times about the lock not working properly and staff ensured me that the problem will be fixed. Until today, 10th April 2016, nothing has happened and after yesterday´s inspection (9th April 2016), the lock doesn´t work at all and I am not able to lock my door when I am leaving out of the flat.
In almost 3 months of my stay here, it was not possible, for some reason, to fix the problem and I didn´t really expect the inspection to break my lock completely. I wasn´t even informed about the issue, my flatmate just gave me a message a while ago.
I can´t express how unsatisfied with the company I am. The staff doesn´t even answer the e-mails but have time to send text messages during the night and invite me to go out. This is very unprofessional behaviour and the company is hiring very irresponsible, untrustworthy and carefree people.This is my overall dissatisfaction with the company Hunter&Bloomfield and I would never recommend any services the company is providing.
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5 Star Review
By : 'DanielPGE15'
Branch : London, Docklands Business Centre, 10- 16 Tiller Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E15
Feb 22, 2016
People found this helpful6
Hunter and Bloomfield have provided a service which has exceeded expectations with regards to support and attention to detail. Their professional yet friendly approach as made that past 2/3 years of tenancy a pleasant ... Read Full Review
Comments on Agent Fees
I found the fees reasonable.
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DanielPGE15 said about Hunter & Bloomfield
Services : Letting( As a Tenant )Date: 22nd Feb 2016
Hunter and Bloomfield have provided a service which has exceeded expectations with regards to support and attention to detail. Their professional yet friendly approach as made that past 2/3 years of tenancy a pleasant experience.
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I had a very good experience ...
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5 Star Review
By : 'GL'
Branch : London, Docklands Business Centre, 10- 16 Tiller Road
Services : Letting( As a Tenant )
Rent PCM : £760
Would you recommend ? : Yes
Postcode : E14
Feb 9, 2016
People found this helpful6
I had a very good experience with Hunter & Bloomfield. They had managed to find me a large room very close to where I wanted it and it was pretty cheap. They also provide a handyman service so when my shower broke down they fixed it in the same day. They are quick to respond to all my emails ... Read Full Review
What agent could do to change your mind?
The agent fees are reasonable: I paid a one off fee of about £100.
Comments on Agent Fees
The agent fees are reasonable: I paid a one off fee of about £100.
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GL said about Hunter & Bloomfield
Services : Letting( As a Tenant )Date: 9th Feb 2016
I had a very good experience with Hunter & Bloomfield. They had managed to find me a large room very close to where I wanted it and it was pretty cheap. They also provide a handyman service so when my shower broke down they fixed it in the same day. They are quick to respond to all my emails and calls.
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Very friendly and ...
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5 Star Review
By : 'Wayne'
Branch : London, Docklands Business Centre, 10- 16 Tiller Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E1
Feb 8, 2016
People found this helpful7
Very friendly and professional agency. Easy to deal with, and on the rare occasion a problem arose it was dealt with quickly and with no fuss. I would use the agency again if I needed future accommodation in ... Read Full Review
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Wayne C said about Hunter & Bloomfield
Services : Letting( As a Tenant )Date: 8th Feb 2016
Very friendly and professional agency. Easy to deal with, and on the rare occasion a problem arose it was dealt with quickly and with no fuss. I would use the agency again if I needed future accommodation in London.
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As a current tenant, I would ...
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5 Star Review
By : 'Dorota'
Branch : London, Docklands Business Centre, 10- 16 Tiller Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
Feb 5, 2016
People found this helpful7
As a current tenant, I would say the letting process goes smoothly, with the standard contract and agent fees. The plumbing problems were acted on quickly when occurred; they have an out-of-hours number for emergencies, and generally try to help with any maintenance issues, successfully liaised ... Read Full Review
Comments (0)As a current tenant, I would say the letting process goes smoothly, with the standard contract and agent fees.
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Dorota said about Hunter & Bloomfield
Services : Letting( As a Tenant )Date: 5th Feb 2016
As a current tenant, I would say the letting process goes smoothly, with the standard contract and agent fees.
The plumbing problems were acted on quickly when occurred; they have an out-of-hours number for emergencies, and generally try to help with any maintenance issues, successfully liaised with the landlord to provide new sofa, hoover, etc. They enforce strictly no smoking policy, which I have been very happy about.
I recommend.
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Hunter & Bloomfield have ...
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5 Star Review
By : 'P'
Branch : London, Docklands Business Centre, 10- 16 Tiller Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E14
Oct 21, 2014
People found this helpful9
Hunter & Bloomfield have been managing 2 of my properties for over 5 years, and I have always found them acting professional and easy to deal ... Read Full Review
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P Anderson said about Hunter & Bloomfield
Services : Letting( As a Owner )Date: 21st Oct 2014
Hunter & Bloomfield have been managing 2 of my properties for over 5 years, and I have always found them acting professional and easy to deal with!!
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Ridiculous service*. Tricked ...
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1 Star Review
Abdul
By : 'Smosley'
Branch : London, Docklands Business Centre, 10- 16 Tiller Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NW6
Sep 7, 2014
People found this helpful2
Ridiculous service*. Tricked me into renting a rubbish property. Service was very poor. These people are a bunch of **conmen. *Be well ... Read Full Review
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Smosley said about Hunter & Bloomfield
Services : Letting( As a Tenant )Date: 7th Sep 2014
Ridiculous service*. Tricked me into renting a rubbish property. Service was very poor. These people are a bunch of **conmen. *Be well aware***.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
concerns@hunterandbloomfield.com
Last updated at 2/3/2016, 11:03:27 AM by allAgents
