Ashley and Hamed did an astounding job selling our flat. Not only did they find the buyer using their contacts, they really pushed everyone the sale to go through quickly and smoothly, keeping us updated at all times. I cannot thank them... Read Full Review

I am extremely disappointed with Foxtons' handling of my flat letting as a tenant leaving a property. Over 22 viewings in one week were conducted like an open house with no respect for tenants. Agents often left blinds open and the door unlocked on three separate occasions, despite my... Read Full Review

I would strongly advise against going through Foxtons for short lets. Foxtons’ short let offering claims to check all the boxes – “bring your suitcase and we’ll provide the rest,” “fully furnished to a high standard,”... Read Full Review

My father just passed away and with 3 months left on his lease we were able to pay a months rent and asked this agent to put the place on the market asap to try and ensure the landlord is left with no gap. We also asked their policy for rental with deaths and/or a probate policy. Weeks late they... Read Full Review

Sawing your leg off is more comfortable than their... Read Full Review

We thought we had found a lovely flat. The agent said he would make sure it would be refurbished and all up to scratch for us to move in. We agreed to let it even though the start date was way later than we needed. Three days before moving in date I checked with owner if everything was ok and she ... Read Full Review

Absolutely stay away from this agency, especially the Notting hill branch. Staff are negligent and incompetent, siding with immoral landlords who don't look after their property then try to sting you with a huge bill during the cost of living crisis. Hard to get hold of and dismissive... Read Full Review

I rented a 2 bedroom furnished flat in Notting Hill, through Foxtons and managed by their property management company. l arrived to 1 unmade bed, and 1 bed with a rumpled sheet half on it. Filthy stained carpet, broken curtains in every room. Chipped paint, no wifi but loose telephone cords. Sofas ... Read Full Review

Foxtons Letting Team very untransparent and spread misinformation to me about my deposit return. Called about my deposit on Monday and was told my deposit was ready and will be released by the account team the same day. No word from them so I called again on Wednesday. They said they have not ... Read Full Review

I was looking for a property and the staff was not helpful at all. Specially Romina. I ended up going to another... Read Full Review

We rented a flat in Bayswater for about a year. They are super nice with you..until you move in and sign the contract. Once they get the money.. nothing! When we moved in, the flat was far from being clean and many lights were missing or even broken (including the ones above the small stairs... Read Full Review

Dealt with this idiot called * from Foxtons, total arrogant stuck and totally crooked. Avoid at all costs!!! Too many red flags, steer well clear of this del boy. Not fit to be an... Read Full Review

Full disclosure - I did not rent a flat with them because the experience was horrible from the first phone call. I was assigned to * and, after bombarding me with questions for 20 minutes, he then told me that my requests were unreasonable and that I should be realistic about my... Read Full Review

Beware if you are an international client. This company has one bottom line: to make money. They do not value relationship or client needs. Any advantage they can take, they will. Greedy and only working for commission (especially Danielle Edwards), beware....especially if you are an international... Read Full Review

If you can avoid dealing with Foxton you should. Yes they tend to have very good properties, and that's why we were their customer for the last three years having leased a great flat listed under Foxton back in 2014. But if you are choosing between two similar flats and one agency is Foxton,... Read Full Review

My family have been using Foxtons for years and this time I did a MANAGED short let, mind you it is winter in London and it's been quite cold. My heating isn't working and to reset it has been an issue. I informed Foxtons of the heating issue in the night, the next day I was at school, they... Read Full Review

We were very unhappy with Foxtons. 1. We moved in the flat and it was not cleaned at all. Because they had failed to book cleaners. We had already unpacked and cleaned most of it ourselves when cleaners came to swipe half the floors and brush the toilet.... However, at the end of the tenancy we... Read Full Review

Hopeless, totally hopeless. Only interested in closing the deal and becomes unreachable after. When I decide to end the lease, their agents come barging into the home for viewing with prospective tenants just days after WITHOUT bothering to inform. After lease ends and they have to refund the... Read Full Review

We will never use Foxton's again and advise everyone we know against using Foxtons. The flat hunt did not go wrong however they pressure you into a rushed decision and promise a million things that will not happen once the contract is signed. If it is not in the contract it will absolutely not... Read Full Review

Ive dealt with many agents throughout London over the last decade in buying, selling and renting (both as a landlord and tenant). There is a reason why Foxtons is the market leader and its because they are the best in the business. Thomas was outstanding. Worked diligently over my sale and was... Read Full Review