0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Aug 20,2013
Aug 20,2013
2
people found
this helpful
this helpful
My flat is for sale with Hamptons who have sole agency for £535,000, however InLondon Properties advertised it on approximately on approximately 50 websites at £499,950 as if they had sole agency including photos of my flat and Hamptons Floor plan (taken from Hamptons website). They have no instructions to sell my flat.
When I asked them to remove it they refused. When Zoopla & Rightmove called them and asked them to remove it, they firstly denied they had done this, then they said it was a 'mistake' and when I pointed out they had done this several years ago too, so they were either 'stupid or doing it deliberately', Sam replied 'well I'm not stupid'. They then stated they had a monopoly on Fairfax Road, and intimated I should leave.
They then altered Hamptons floor plan of my flat, removed the photos and stated the flat below on the second floor was for sale. We then made several 'test' calls to InLondon (via Zoopla who record ALL CALLS) and InLondon stated that it was in fact my third floor flat for sale (not the second floor which they were now advertising on their website) and they proceeded to 'rubbish' my flat by stating the length of the lease is shorter than it is, and that it was in bad condition (outright lie ) as it's in excellent condition. They then tried to suggest that we see other flats they have for sale instead.
I then ran into the owner of the flat below (whom has owned the flat for 15 years) who quite categorically stated that his flat too is NOT for sale with InLondon Properties, nor any other agent currently.
Now InLondon are advertising the flats as SSTC (sold subject to contract).
They have completely devalued my flat, and show the market value psf of my flat as sold at a completely deflated price. There are 2 other flats for sale in my street, which are similar and my price bracket psf falls into exactly the correct price bracket for what it should be.
Trading Standards, the Office of Fair Trading & Watchdog have been contacted, and I look forward to one (or all) of them dealing with InLondon on my behalf.
When I asked them to remove it they refused. When Zoopla & Rightmove called them and asked them to remove it, they firstly denied they had done this, then they said it was a 'mistake' and when I pointed out they had done this several years ago too, so they were either 'stupid or doing it deliberately', Sam replied 'well I'm not stupid'. They then stated they had a monopoly on Fairfax Road, and intimated I should leave.
They then altered Hamptons floor plan of my flat, removed the photos and stated the flat below on the second floor was for sale. We then made several 'test' calls to InLondon (via Zoopla who record ALL CALLS) and InLondon stated that it was in fact my third floor flat for sale (not the second floor which they were now advertising on their website) and they proceeded to 'rubbish' my flat by stating the length of the lease is shorter than it is, and that it was in bad condition (outright lie ) as it's in excellent condition. They then tried to suggest that we see other flats they have for sale instead.
I then ran into the owner of the flat below (whom has owned the flat for 15 years) who quite categorically stated that his flat too is NOT for sale with InLondon Properties, nor any other agent currently.
Now InLondon are advertising the flats as SSTC (sold subject to contract).
They have completely devalued my flat, and show the market value psf of my flat as sold at a completely deflated price. There are 2 other flats for sale in my street, which are similar and my price bracket psf falls into exactly the correct price bracket for what it should be.
Trading Standards, the Office of Fair Trading & Watchdog have been contacted, and I look forward to one (or all) of them dealing with InLondon on my behalf.
What agent could do to change your mind?
They should not have advertised my flat for sale.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
19th Aug 2016
reviewed by 'Dan'
18th Jun 2013
reviewed by 'Hussein'
6th Jun 2013
reviewed by 'WillH'
1st Jun 2013
reviewed by 'Alexei'
Opening Hours
Address
In London Properties
69 Fairfax Road
South Hampstead
Hampstead,London
Greater London
NW6 4EE
0207 625 1266
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 5 | 1 | 1 | 0 | 1 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Aug 19,2016
Aug 19,2016
1
people found
this helpful
this helpful
The fees they charge are outrageous and the level of service you receive as a renter is extremely poor.
Special mention to James Courtney who was quite rude and helpless. Very unprofessional....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 20,2013
Aug 20,2013
2
people found
this helpful
this helpful
My flat is for sale with Hamptons who have sole agency for £535,000, however InLondon Properties advertised it on approximately on approximately 50 websites at £499,950 as if they had sole agency including photos of my flat and Hamptons Floor plan (taken from Hamptons website). They have no ...
read full review
read full review
What agent could do to change your mind?
They should not have advertised my flat for sale.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Jun 18,2013
Jun 18,2013
1
people found
this helpful
this helpful
I am very happy with the help and support I received from In London Properties I found them extremely approachable, trustworthy and reliable. I would recommend them to anyone....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 06,2013
Jun 06,2013
1
people found
this helpful
this helpful
We used In London Properties to sell our flat in South Hampstead, they were incredibly pro-active in getting viewings and potential purchasers through the door quickly. Once the flat was under offer Sam Garcia did a great job in pulling the deal together and guiding ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 01,2013
Jun 01,2013
1
people found
this helpful
this helpful
Richard was very effective in finding a right property for us and didn't waste any time with things that were not suitable. He also made himself available for viewings a number of times, which we did appreciate....
read full review
read full review
Was this helpful?
Yes
Yes
May 27,2013
May 27,2013
2
people found
this helpful
this helpful
Hi,
Dealing with Richard is a real pleasure, because of his professionalism and of his availability. We requested him several times, by telephone and by e-mail, he always answered quickly, so facilitating our exchanges with the landlord.
He succeeded to convince the landlord to remove ...
read full review
read full review
Was this helpful?
Yes
Yes
May 24,2013
May 24,2013
2
people found
this helpful
this helpful
Richard is just a superstar! It's been a pleasure working with him and he has found the perfect flat for us. Very professional and he managed to get a win-win scenario for both the landlord and us which is a rare quality....
read full review
read full review
Was this helpful?
Yes
Yes
May 24,2013
May 24,2013
2
people found
this helpful
this helpful
When I was looking to rent a flat in the Swiss Cottage area, Richard definitely stood out to help us finding a place. He was proactive in showing us new flats nearly daily. He has a warm caring way about him which makes it so ...
read full review
read full review
Was this helpful?
Yes
Yes
May 23,2013
May 23,2013
2
people found
this helpful
this helpful
Richard from InLondon properties has been extremely helpful and honest from when I first enquired about the property. He found us the right flat at the right price and he always sorts out any problems very efficiently and with a smile. Highly recommended to anyone ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 28,2012
Sep 28,2012
5
people found
this helpful
this helpful
Completely amateurs. They wasted 2 weeks of my time by lying about tenants that are interested but never showed up. He even convinced me to take my property off the market because someone made an offer.
DONT WASTE YOUR TIME!!...
read full review
read full review
What agent could do to change your mind?
Be honest and probably hire some professionals.Attached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
