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Hillview Park Estates

4.5/5, 24 Reviews
86% Recommended

100% letting valuation accuracy

95% letting fee satisfaction

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Hillview specialises primarily in letting and managing luxury apartments in exclusive developments around Docklands and East London. We also have a wide selection of properties that vary depending on size, applicants' budget and time constraints.
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1 Star Review
UserName

Nisha

By : 'Zaira'
Services : Property Management(They manage our building)
Would you recommend ? : No
Postcode : SW15

11 Feb 2024
People found this helpful0

<p>Agent is anti-black african. We all know Agent is Trinidadian of Indian descent and not Afro-Caribbean descent so it is so easy for her to be anti-african and racist towards black people who are of African descent. Agent was managing a property that I did charity work for, this is Agents response to a male customer called Blesson Agyei booking the property “and last names like Agyei doesn't worry you” what a horrible thing to say about a black man booking a property. Worst thing is I know Blesson Agyei personally and he is a decent guy. Does she think because his last name is Agyei, he would be a horrible customer? Why would a last name like Agyei worry someone? Another thing Agent said is “walk into the courtroom and do some black head movements…this aint uganda” - what do you mean by Britain isn't Uganda? What are you trying to imply about Uganda? Explain what you mean by black head movements? I would not want a woman who is anti-black working for my company. This is racism.</p>


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    By : Hillview Park Estates Limited

    13 Feb 2024

    Defamation of character of our staff members is a matter we take very seriously. It is regrettable that your post was not flagged by the platform's administration, as it clearly breaches GDPR and anti-abuse policies. Upon further investigation, it has come to our attention that there is a deliberate attempt to discredit one of our staff members through fabricated accounts and altered messages. This behaviour lacks integrity and undermines the trust and professionalism we strive to maintain. We would like to clarify that you, Zaira, and your associates are unknown to our company and are not recorded on any of our databases or records. The information you have posted is untrue and irrelevant to the services we provide. Such actions not only tarnishes our reputation but also pose a threat to the integrity of our services and relationships with our clients and tenants. Legal action is currently being pursued, and we have engaged with All Agents and the relevant authorities to further investigate this matter. It is our intention to ensure that such behaviour is not tolerated within our industry. We urge you to consider the consequences of your actions and the impact they may have on individuals and businesses. Constructive feedback is always welcome, but baseless attacks on staff will not be tolerated.

    By : Zaira

    21 Feb 2024

    “Defamation of character of our staff members is a matter we take very seriously” too bad it isn’t defamation when those comments came from Nisha herself. The messages have not been fabricated and altered. I will happily post a video of the conversation from Nisha showing her number alongside this same conversation. I was doing Nisha a favour by not showing her number - but if you would like proof to show that these messages are 100% real. Your company can try and lie as much as they want to try and prove that these messages are not real, but the truth of the matter is they are real and your company is protecting someone who is prejudiced and racist towards people who are from an African descent. I urge you to consider the consequences of your companies actions and the impact they may have on society. I’m using the name Zaira to stay anonymous and your company is well aware of that. What a shame to see what lengths a company will go to lie and protect racism and prejudice. I will await legal proceedings.

    By : Zaira

    21 Feb 2024

    GDPR has not been breached. There was not abuse within the comment, when the comment was stating FACTS. Now if we are bringing third parties to the topic, I would happily invite Mr Blesson Agyei as a witness

    By : Zaira

    21 Feb 2024

    Looks like hillview park estates as well as Nisha herself have a good history of “cleaning up…potentially incriminating info” I have video evidence of these conversations with Nisha’s telephone number. I’ve done Nisha a favour by protecting her number in these images, however I can release the conversations with her telephone if needed.


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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Letting100%95.00%£625£2,000
    Review Statistics
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    20142102021
    Areas covered
    • BR1
    • BR3
    • BR7
    • DA14
    • E1
    • E14
    Address

    Hillview Park Estates
    1 Bromley LaneChislehurst, Kent
    Hillview
    0208 106 1185

    Opening Hours
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    1. 09:00 - 18:00
    2. 09:00 - 18:00
    3. 09:00 - 18:00
    4. 09:00 - 18:00
    5. 09:00 - 18:00
    6. 09:00 - 15:00
    7. Closed
    Services offered
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    Agent is ...

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    1 Star Review
    UserName

    By : 'Zaira'
    Branch : Canary Wharf, 1 Bromley Lane
    Services : Property Management (They manage our building)
    Would you recommend ? : No
    Postcode : SW15

    11 Feb 2024
    People found this helpful0

    <p>Agent is anti-black african. We all know Agent is Trinidadian of Indian descent and not Afro-Caribbean descent so it is so easy for her to be anti-african and racist towards black people who are of African descent. Agent was managing a property that I did charity work for, this is Agents ... Read Full Review


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    Comments (4)Was this helpful?:

    By : Hillview Park Estates Limited

    13 Feb 2024

    Defamation of character of our staff members is a matter we take very seriously. It is regrettable that your post was not flagged by the platform's administration, as it clearly breaches GDPR and...


    Hillview Park Estates is ...

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    5 Star Review
    UserName

    UserName

    By : 'Leo'
    Branch : Canary Wharf, 1 Bromley Lane
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : SE9

    23 May 2022
    People found this helpful0

    Hillview Park Estates is probably the best agency I have ever had the pleasure to work with. The whole renting process was really smooth with Nisha and very but very straightforward. During my tenancy Nadia was the one in charge to solve any maintenance enquiries we might have, and she was ... Read Full Review

    Comments (0)Was this helpful?:
    Wonderful experience and ...

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    5 Star Review
    UserName

    UserName

    By : 'Bayan'
    Branch : Canary Wharf, 1 Bromley Lane
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : E14

    1 Apr 2022
    People found this helpful0

    Wonderful experience and amazing staff as well. All our needs have been fulfilled throughout our period in the flat , absolutely ... Read Full Review

    Comments (0)Was this helpful?:
    Absolutely recommended! ...

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    5 Star Review

    By : 'Murooj'
    Branch : Canary Wharf, 1 Bromley Lane
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : E14

    1 Apr 2022
    People found this helpful0

    It has been an amazing experience for us in a great flat for almost a year, It's a pleasure to be associated with genuine and supportive staff and landlord. Everyone on the team was lovely and helpful. Everything was very smooth! Excellent communication and ... Read Full Review

    Comments (0)Was this helpful?:
    Nadia from the management ...

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    5 Star Review
    UserName

    By : 'Grace'
    Branch : Canary Wharf, 1 Bromley Lane
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : E14

    26 Feb 2022
    People found this helpful0

    Nadia from the management team has been very helpful throughout the tenancy. Always kept me informed and updated! Maintenance issues are also quickly dealt with! Had a nice tenancy with ... Read Full Review

    Comments (0)Was this helpful?:
    Very helpful and ...

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    5 Star Review
    UserName

    By : 'Joe'
    Branch : Canary Wharf, 1 Bromley Lane
    Services : Letting (As a Tenant)
    Rent PCM : £1400
    Would you recommend ? : Yes
    Postcode : BR1

    23 Feb 2022
    People found this helpful0

    Very helpful and professional. I got my deposit back in full and they were very helpful with any issues that we raised during our ... Read Full Review

    Comments (0)Was this helpful?:
    Helpful and ...

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    5 Star Review
    UserName

    UserName

    By : 'Michalis'
    Branch : Canary Wharf, 1 Bromley Lane
    Services : Letting (As a Tenant)
    Rent PCM : £2000
    Would you recommend ? : Yes
    Postcode : SE10

    1 Feb 2022
    People found this helpful0

    Dealt with many agents so far and these guys seemed to be switched on. The communication was excellent throughout my tenancy. To my experience, helpful and flexible is what describes them. I mainly dealt with Nisha and Nadia and both they have been ... Read Full Review

    Comments (0)Was this helpful?:
    Has been a great place to ...

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    5 Star Review
    UserName

    UserName

    By : 'Franco'
    Branch : Canary Wharf, 1 Bromley Lane
    Services : Letting (As a Tenant)
    Rent PCM : £625
    Would you recommend ? : Yes
    Postcode : BR1

    4 Nov 2021
    People found this helpful0

    Has been a great place to live in. Any issue you might have you can feel free to report it and the management team will handle it straight away. Also the conditions of the room are great, a lot space to storage even for a little room. Really cozy ... Read Full Review

    Comments (1)Was this helpful?:

    By : Nisha Cunliffe

    4 Nov 2021

    Thanks for the positive feedback Franco. It's been a pleasure having you as a tenant. It's good for morale when team members feel appreciated for the extra mile they go. We wish you all the very...


    A very good start... then a ...

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    1 Star Review

    By : 'KLJ'
    Branch : Canary Wharf, 1 Bromley Lane
    Services : Letting (As a Tenant)
    Rent PCM : £2000
    Would you recommend ? : No
    Postcode : E14

    28 Oct 2021
    People found this helpful0

    A very good start... then a descent into hell. Let me explain: we found this agency, took the necessary steps to obtain the apartment for rent and we stayed there for 6 months, 6 months during which we maintained a good relationship with the agency: correct service, we made ourselves available ... Read Full Review

    Comments (1)Was this helpful?:

    By : Hillview Park Estates

    29 Oct 2021

    Dear KLJ, Unfortunately your account below is factually incorrect. Hillview was simply mediating between yourself and our landlord client, who was well within his rights to opt to deal with the...


    Thank you for the constant ...

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    5 Star Review
    UserName

    UserName

    By : 'Anne'
    Branch : Canary Wharf, 1 Bromley Lane
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : SE12

    15 Apr 2021
    People found this helpful0

    Thank you for the constant updates and very effecient service at a time of need. I was a little anxious with the whole incident and your help and support was very reassuring and comforting. Thank you Nadia, Jackie, Sam and the team from Hillview Park Estate ... Read Full Review

    Comments (0)Was this helpful?:
    I want to thanks Nadia for ...

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    5 Star Review
    UserName

    By : 'Renato'
    Branch : Canary Wharf, 1 Bromley Lane
    Services : Letting (As a Tenant)
    Rent PCM : £1500
    Would you recommend ? : Yes
    Postcode : E14

    24 Mar 2021
    People found this helpful0

    I want to thanks Nadia for the great customer service. Everytime that I have a problem and send her an email and she promptly solve it for me. She is very quickly and efficiently. I'm really happy with the service so far. Sometimes we need to give good reviews to others, we are only used ... Read Full Review

    Comments (1)Was this helpful?:

    By : Nisha Cunliffe

    24 Mar 2021

    Thank you Renato for taking time to leave your kind comment. A little appreciation goes such a long way in terms of staff morale and motivation to keep doing what we do and continue to do so to the...


    Nisha, Maria and the team ...

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    5 Star Review
    UserName

    By : 'Andrew'
    Branch : Canary Wharf, 1 Bromley Lane
    Services : Letting (As a Owner)
    Rent PCM : £800
    Would you recommend ? : Yes
    Postcode : BR1

    17 Mar 2021
    People found this helpful0

    Nisha, Maria and the team provided a great service when it cam to renting our one bedroom apartment. We had always done this privately but given the current pandemic it was time to instruct an agent that could provide all the assurance and referencing to find a suitable tenant. Everything was ... Read Full Review

    Comments (0)Was this helpful?:
    Excellent ...

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    5 Star Review
    UserName

    By : 'V'
    Branch : Canary Wharf, 1 Bromley Lane
    Services : Letting (As a Tenant)
    Rent PCM : £1950
    Would you recommend ? : Yes
    Postcode : BR2

    2 Mar 2021
    People found this helpful0

    I am not sure how the stars aligned but some how we got Nisha on our rental process. She has been a true Superstar! She was in constant communication with us, even emailing us after hours on a Friday evening, answering all our questions and queries. We are new to the country and have very little ... Read Full Review

    Comments (0)Was this helpful?:
    A few months ago I had an ...

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    5 Star Review
    UserName

    By : 'Denis'
    Branch : Canary Wharf, 1 Bromley Lane
    Services : Letting (As a Tenant)
    Rent PCM : £650
    Would you recommend ? : Yes
    Postcode : BR7

    23 Oct 2020
    People found this helpful0

    A few months ago I had an accident on the Isle of Wight which necessitated me not being able to leave a caravan I was staying in. I needed frequent hospital appointments so I was stuck. This went on for three months. In that time I saw no one and the only human contact I had was with abundance ... Read Full Review

    Comments (0)Was this helpful?:
    From day one my experience ...

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    5 Star Review
    UserName

    UserName

    By : 'Taiz'
    Branch : Canary Wharf, 1 Bromley Lane
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : BR1

    12 Oct 2020
    People found this helpful0

    From day one my experience with this team was smooth sailing! Especially since I was new to the area dealing with any queries from the team was prompt, courteous and always professional. Unlike other agents, they were transparent and always kept me well informed. In terms of maintenance, these ... Read Full Review

    Comments (1)Was this helpful?:

    By : Nisha Cunliffe

    13 Oct 2020

    Thank you Ms Nagee. Its always a great motivator for the team when kind comments and gestures of appreciation and gratitude are left. We wish you all the best and it would be our pleasure to assist...


    Avoid Avoid ...

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    1 Star Review
    UserName

    By : 'Cliff'
    Branch : Canary Wharf, 1 Bromley Lane
    Services : Letting (As a Tenant)
    Rent PCM : £1570
    Would you recommend ? : No
    Postcode : E14

    3 Sept 2020
    People found this helpful0

    I do not work for Carlsberg, but this lot (Nadia) is the worst letting agency ever. Properties where contractors fixing items that should have been working before letting out the property, spend more time in the flat than I do. Rube obnoxious, arrogant, disinterested Can't wait to ... Read Full Review

    Comments (1)Was this helpful?:

    By : Nadia Ali

    3 Sept 2020

    Dear Mr Rawlinson, I am sorry you feel that our service has not met your expectations. As you know, you wanted to take up your tenancy within days of viewing the property so the turnaround time to ...


    This is one of the best ...

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    5 Star Review
    UserName

    UserName

    By : 'Akshay'
    Branch : Canary Wharf, 1 Bromley Lane
    Services : Letting (As a Tenant)
    Rent PCM : £1820
    Would you recommend ? : Yes
    Postcode : E147

    21 Nov 2017
    People found this helpful1

    This is one of the best letting agencies you are going to get in London. They are extremely professional. Nisha and Jackie run the show extremely comfortably, its almost too easy for them. I saw an apartment on a Friday afternoon and Jackie was able to move me in on the next day which was Saturday. ... Read Full Review


    Comments on Agent Fees

    Great for the service provided!

    Comments (0)Was this helpful?:
    Was urgently in need of a ...

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    5 Star Review
    UserName

    UserName

    By : 'Keith'
    Branch : Canary Wharf, 1 Bromley Lane
    Services : Sales (As a Buyer)
    Sold price : £432500
    Would you recommend ? : Yes
    Postcode : E14

    10 Apr 2015
    People found this helpful0

    Was urgently in need of a place for short stay as my family waited for the completion of my property purchase. Nisha was extremely helpful and proactively contacted propesctive landlords to secure me a short term rental in the same block as my future purchase. Unfortunately, the purchase fell ... Read Full Review

    Comments (0)Was this helpful?:
    We have been residing abroad ...

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    5 Star Review
    UserName

    By : 'Morena'
    Branch : Canary Wharf, 1 Bromley Lane
    Services : Letting (Property Management)
    Would you recommend ? : Yes
    Postcode : E14

    2 Mar 2015
    People found this helpful0

    We have been residing abroad for the last 8 years and Nisha and her team has always taken great care of our properties in the UK resulting to have, even in between tenancy and also at difficult economic times, the minimum void time and the best deal. Nisha has full management of our flats and we ... Read Full Review

    Comments (0)Was this helpful?:
    Nisha was a great help in ...

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    5 Star Review
    UserName

    By : 'Elzbieta'
    Branch : Canary Wharf, 1 Bromley Lane
    Services : Letting (As a Owner)
    Rent PCM : £2000
    Would you recommend ? : Yes
    Postcode : E14

    25 Feb 2015
    People found this helpful0

    Nisha was a great help in first evaluating our flat, then arranging cleaning, pictures taking and putting it up on the market for rent. We had many viewings in a short time followed by a successful rental. We are very pleased with the Hillview Park Estate services. The fees were also competitive in ... Read Full Review

    Comments (0)Was this helpful?:
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    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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