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Hobdens Property Management

1.7/5, 12 Reviews
9% Recommended

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"APPALLING COMPANY. AVOID LIKE ..."

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1 Star Review

By : 'SOS MARINE COURT'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : TN38

19 Dec 2023
People found this helpful1

A worse managing agent is difficult to imagine. Absolutely no response from Hobdens to any enquiries from leaseholders. They allow slum like conditions to fester. Lift out of order for 8 weeks. Flooding of entire areas of the common parts due to lack of drain clearance. Another gravy train agent that is only interested in raking in money off a useless board of directors, in this case the pitiful board of MCFL. On top of all this Hobdens charge way over the average per flat for services not rendered. AVOID LIKE THE PLAGUE!


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    By : Darren Dalton

    19 Dec 2023

    Thank you for your review. Firstly Marine Court SOS is not a party that we have had any engagement with up to now, nor do we recognise. If you wish to post your review by name we would be more than happy to engage with you. As you are aware we have only been the managing agent at Marine Court since 1st October 2023, circa 11 weeks, and it is fair to say that due to the size and complexity of the block, it brings various challenges. It is also fair to say that we have inherited many issues which we are working our way through. As you will be aware we are Marine Court's 3rd managing agent in the last 12 months and we are still in a process of gathering information and history from the previous agents. In the short time that we have been managing we have had various successes such as holding the AGM, appointing additional site based staff in order to enhance the service that Marine Court requires as well as working with the Board of Directors to progress various major works projects. Sadly online reviews such as yours allow an inaccurate view on matters, and more accurately, allow negative posts when you don’t agree with a situation or decision made. If you are who we think you are then you had an opportunity to be voted on to the Board at the AGM but failed to secure the required number of votes. We completely refute your comments made and would encourage you to provide constructive feedback that we and the Board can work with rather just spurious claims that are untrue and unfair. We do not wish to engage further online over this matter, but if you wish to identify yourself we are more than happy to address any constructive feedback.

    By : Harry Lyons

    21 Dec 2023

    In fairness Hobdens have taken over less than three months ago. The problems of Marine Court including those photographed date back many years. Hobdens must be given a fair crack of the whip.

    By : SOS MARINE COURT

    2 Jan 2024

    SOS represents many disgruntled owners at Marine Court, not one person as you imply. Since Hobdens joined THERE HAVE BEEN NO IMPROVEMENTS WHATSOEVER. In fact, the communication is the worst it's ever been with no responses to resident concerns or enquiries, it's like contacting a brick wall. They regularly cut off the water without notification, the only time you ever hear from them is when they send bills. They refuse to be transparent in regards to the company accounts when asked for them, they simply do not respond to anything requested. Their fees are astronomical. The building is being run to the ground further with Hobdens in charge. Awful service all round. AVOID!


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    • BN17
    Address

    Hobdens Property Management
    41a Beach RoadLittlehampton, West Sussex
    BN17 5JA
    01903 724040

    Opening Hours
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    7. Sunday :
    1. 09:00 - 17:30
    2. 09:00 - 17:30
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    5. 09:00 - 17:00
    6. Closed
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    Services offered
    • Sales
    • Lettings
    • Block Management
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    This company is awful. Avoid ...

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    1 Star Review

    By : 'Jennifer'
    Branch : Littlehampton, 41a Beach Road
    Services : 507
    Would you recommend ? : No
    Postcode : BN11

    20 Jun 2025
    People found this helpful1

    This company is awful. Avoid at all costs. Leaseholders beware. My service charges went from being £1600 a year to now being £2500 after only 2 years of living in my flat. No prior warning, no section 20, no choice of quotes. They say these are just their budgets the coming years? Well its not ... Read Full Review


    Comments on Agent Fees

    Avoid this company at all costs!!!!!!!

    Comments (0)Was this helpful?:
    Ignored complaints and ...

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    1 Star Review
    UserName

    By : 'Olegs'
    Branch : Littlehampton, 41a Beach Road
    Services : Letting (Property Management)
    Would you recommend ? : No
    Postcode : BN17

    26 Aug 2024
    People found this helpful0

    On 12/12/2023 a stage 3 complaint was raised about an abandoned car permanently parked on residential car park managed by Hobdens Property Management. They ignored the complaint until it was made public and finally responded in August 2024. In public responses they lied that the complaint was ... Read Full Review


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    Comments (1)Was this helpful?:

    By : Darren Dalton

    26 Aug 2024

    As commented on other sites where this individual has left a review, there is another side to the story with this vehicle, which is parked in an allocated parking bay and is registered SORN. Contrary ...


    APPALLING COMPANY. AVOID LIKE ...

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    1 Star Review

    By : 'SOS'
    Branch : Littlehampton, 41a Beach Road
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : TN38

    19 Dec 2023
    People found this helpful1

    A worse managing agent is difficult to imagine. Absolutely no response from Hobdens to any enquiries from leaseholders. They allow slum like conditions to fester. Lift out of order for 8 weeks. Flooding of entire areas of the common parts due to lack of drain clearance. Another gravy train agent ... Read Full Review


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    Comments (3)Was this helpful?:

    By : Darren Dalton

    19 Dec 2023

    Thank you for your review. Firstly Marine Court SOS is not a party that we have had any engagement with up to now, nor do we recognise. If you wish to post your review by name we would be more than...


    A problem with our lift ...

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    4 Star Review

    By : 'BobG'
    Branch : Littlehampton, 41a Beach Road
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : BN23

    22 Aug 2023
    People found this helpful0

    A problem with our lift recently. Previous management left us without a lift for months. Hobdens too over and lift repaired within a week. Noise with lift last week, Scott of Littlehampton got it sorted the next morning once he was ... Read Full Review

    Comments (0)Was this helpful?:
    A big thank you ...

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    5 Star Review
    UserName

    By : 'N.DeSilva'
    Branch : Littlehampton, 41a Beach Road
    Services : Property Management (They manage our building)
    Would you recommend ? : Yes
    Postcode : BN1

    10 Jul 2023
    People found this helpful0

    I want to give some feedback about the work of Kerry at Hobdens Management who has taken over the job as the Property Manager of our buildings. Following some very unpleasant experiences, with work that was not done as promised, I was totally demoralised and disheartened when Ms Derham recently ... Read Full Review

    Comments (0)Was this helpful?:
    The worst management company ...

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    1 Star Review

    By : 'AS'
    Branch : Littlehampton, 41a Beach Road
    Services : Letting (Property Management)
    Would you recommend ? : No
    Postcode : TN34

    7 Jun 2023
    People found this helpful3

    Absolutely disgusting, negligent money suckers. They charge leaseholders for management of block of flats, and do absolutely nothing. We have mould, thick layer of moss in all communal areas (I slipped and hurt myself twice), we dive in ocean of rubbish, rats are running here, gas leak from one of ... Read Full Review


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    Comments (0)Was this helpful?:
    I’m in the process ...

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    1 Star Review

    By : 'Chris'
    Branch : Littlehampton, 41a Beach Road
    Services : Sales (Prospective Vendor/Buyer)
    Sold price : £300000
    Would you recommend ? : No
    Postcode : TN39

    28 Apr 2023
    People found this helpful2

    I’m in the process of purchasing a property where Hobdens are the managing agents. I called about a month ago with some queries- and have since called 5 times. Each time the poor receptionist has sent an email to the person looking after the property, with no results. I now have been ... Read Full Review

    Comments (1)Was this helpful?:

    By : Darren Dalton

    28 Apr 2023

    Hi Chris Please contact me with details of which property you are purchasing and I will investigate the matter for...


    Hobdens Managing Agent Worst ...

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    1 Star Review

    By : 'Leaseholder'
    Branch : Littlehampton, 41a Beach Road
    Services : Letting (Property Management)
    Rent PCM : £260000
    Would you recommend ? : No
    Postcode : TN37

    24 Jan 2023
    People found this helpful5

    Hobdens Managing Agent has been the worst Managing Agent I’ve ever come across in my entire life and I’m over 60. I could write a book. They are refusing us to inspect the accounts after being served summary of service charges. They’re refusing to do any works ... Read Full Review

    Comments (0)Was this helpful?:
    Unresponsive, uncooperative ...

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    1 Star Review

    By : 'Alice'
    Branch : Littlehampton, 41a Beach Road
    Services : Property Management (They manage our estate)
    Would you recommend ? : No
    Postcode : RH13

    1 Dec 2020
    People found this helpful10

    I can't quite express the dissatisfaction we've experienced with Hobdens. Unbelievably unresponsive, uncooperative and unprofessional. We spent over a year trying to get hold of them with constant phone calls and emails. We were consistently fobbed off with excuses and went countless ... Read Full Review

    Comments (3)Was this helpful?:

    By : Darren Dalton (Managing Director)

    1 Dec 2020

    Dear Alice, as you know I have discussed your issue at length with your partner and I have explained the reasons why we have arrived at the decision that we have regarding your complaint. You will...


    Mismanagement ...

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    2 Star Review

    By : 'Helen'
    Branch : Littlehampton, 41a Beach Road
    Services : Property Management (They manage our building)
    Would you recommend ? : No
    Postcode : BN11

    16 May 2020
    People found this helpful5

    Two main issues with Hobdens :- 1. When the block of flats I live in needed the roof repaired, Hobdens allowed the residents management company to maintain the service charge at far too low a level. This resulted in all 24 flat owners paying £5,000.00 each in a few weeks, to pay the ... Read Full Review

    Comments (2)Was this helpful?:

    By : Karen Chandler

    19 Aug 2020

    thank you for posting. I am purchasing a property local to you and been advised of a similar problem with the roof and no quotes from the marketing company despite my calls, and correspondence from...


    This company are assigned as ...

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    1 Star Review

    By : 'Ian'
    Branch : Littlehampton, 41a Beach Road
    Services : Property Management (They manage our estate)
    Would you recommend ? : No
    Postcode : BN15

    6 Sept 2019
    People found this helpful9

    This company are assigned as the property management agents to deal with management of the maintenance on our business estate in Lancing. On a personal level, I wish I had never heard, seen or had anything to do with these people. Unfortunately, I have no choice but to deal with them each ... Read Full Review

    Comments (1)Was this helpful?:

    By : Darren Dalton

    6 Sept 2019

    We are aware of Mr Black's complaint and it would not be appropriate for us to go into the detail here but he is aware of the position. Whilst it is always disappointing to receive reviews such as...


    Where do I begin they need ...

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    1 Star Review
    UserName

    By : 'Audrey'
    Branch : Littlehampton, 41a Beach Road
    Services : Property Management (They manage our building)
    Rent PCM : £575
    Would you recommend ? : No
    Postcode : BN17

    17 Dec 2014
    People found this helpful15

    Where do I begin they need some new property surveyors apparently my building has nothing wrong with it but it has cracks everywhere walls peeling building has not been painted in 5years it was meant to be painted in the summer had all the quotes through but maracoulously guess what it didn't get ... Read Full Review


    What agent could do to change your mind?

    the agent needs to stop making false promises and start for filling there duties they are paid a lot of money for nothing.

    Comments (2)Was this helpful?:

    By : Darren Dalton

    17 Oct 2017

    Having only just seen your comment we are concerned by its' contents. If there are any outstanding issues please contact your Property Manager to discuss the matter. We do take the management of all...


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    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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    Last updated at 10/17/2017, 3:51:58 AM by allAgents

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