1 Star Review
Feb 08,2023
By:
'Luca'
Feb 08,2023
Branch: London, 154 Hammersmith Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W6
Branch: London, 154 Hammersmith Road
Lettings (as a Tenant)
Postcode: W6
0
people found
this helpful
When moving in to a rented flat, Latymers had failed to identify that Goodlord (the service to whom they delegate the work which they are too lazy to do) had lost some of the rent money, almost preventing us from moving in (having rented a van for £200+ that day).
Upon moving in we found that the “professionally cleaned” flat was fairly dirty and full of broken furniture.
Communication is always poor with the agents blatantly ignoring messages on the regular. When a plumbing issue arose, they were slow to understand that the flat may not be occupied during the day and sent the plumber multiple times without notice, despite our efforts to educate them about how to book ahead of time.
They were unsympathetic about our lack of experience (we’re students) and failed to remind us to pay rent until over a week after the due date.
Overall unprofessional, lazy and incompetent at best.
0
people found
this helpful
Was this helpful?
Yes