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Equity Residential
4.8/5, 54 Reviews
84% Recommended
100% letting valuation accuracy
85% letting fee satisfaction
Equity Residential is an independent family owned property management company. In 2023 it will be celebrating its Twenty Fifth year of residential property letting and property management
Daniel Clitheroe & Thomas Clitheroe opened the office in Eastbourne in August 1998 and quickly became established in Eastbourne
’s growing lettings and investment based housing market. Today, Equity Residential can count itself as the leading independent lettings only agents in the area.
Equity Residential have an office in Cornfield Terrace within the the business hub of the town. Responsible for letting and managing a portfolio of over 400 properties in and around Eastbourne they are members of the National Approved Letting Scheme, The Property Ombudsman, The Dispute Service and the NALS Client Money Protection Scheme.
"Be..."
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2 Star Review
Myles
By : 'Tina'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : TN39
9 Aug 2022
People found this helpful0
I had a lot of problems with one of Equity’s electricians, Myles Evans. I found him to be a very controlling, manipulative individual who enjoys causing harm. I have reason to believe he has access to my flat and was letting himself in when I went out. Unfortunately it wasn’t something I could prove, and having a second lock put on my front door made no difference. During the same time period I saw him spying on me from the top floor landing of the block of flats whilst I was outside. It was obvious he wanted me to see him. This happened a couple of times and gave me the impression that he was trying to make me feel insecure about leaving my flat unattended. He also appeared to be keeping tabs on me and following me when I went out. I came to the conclusion that he is on the narcissistic spectrum at the psychopathic end. Be careful not to be fooled by the superficial charm. In my experience, it’s just a big performance. I have informed the police. Based on a few frustrating conversations I had with him and going with my instincts, it wouldn’t surprise me if the director of Equity, Daniel Clitheroe, is also a bit narcissistic, although I’ve never met him properly in person so I don’t have a lot to go on. Then there is Richard Hartley, the sneaky plumber who was meant to replace the whole of my old shower, but instead he left it part broken without even explaining why he hadn’t completed the work. It kind of looks like he didn’t want to do the job properly and was hoping I wouldn’t ask him to come back. Equity don’t sack the unhelpful tradespeople, you have to ask for someone different if you feel you are being messed around. My flat is great, the rent is reasonably priced, the building and grounds seem to be well looked after, and maintenance issues are dealt with efficiently once you have identified who the trustworthy tradesmen are. So it’s definitely not all bad. Maybe people who are healthy have a positive experience of Equity, but anyone who has emotional issues or vulnerabilities could be viewed as easy to take advantage of by some of the more dubious people associated with this company who just can’t help but be themselves. Despite the good points, I wouldn’t feel comfortable recommending this letting agency to someone new, therefore only 2 stars from me. Thank you for listening.
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Latest Reviews
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Shaneece Coles
Barry Thomsett
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 85.00% | £650 | £1,500 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 5 | 0 | 40 | 8 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- BN20
- BN21
- BN22
- BN23
- BN26
- TN39
- TN40
Address
Equity Residential
20 Cornfield Terrace, Eastbourne, East Sussex
BN21 4NS
01323 731700
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Jemma made the whole process ...
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5 Star Review
By : 'Abigail'
Branch : Eastbourne, 20 Cornfield Terrace
Services : 2
Would you recommend ? : Yes
Postcode : BN21
30 Dec 2025
People found this helpful
Jemma made the whole process of moving into my first rented property less daunting than I imagined it would be. From the very start she made sure I had all the information I may need to help me make my decision and has been very supportive and easy to contact throughout the whole ... Read Full Review
Letting a 1 bed ...
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5 Star Review
By : 'Ravindu'
Branch : Eastbourne, 20 Cornfield Terrace
Services : 2
Would you recommend ? : Yes
Postcode : TN39
23 Dec 2025
People found this helpful
We had a great experience with Equity Letting Agency, especially with Jemma who dealt with us directly. She provided a professional yet friendly service throughout the process, keeping everything clear and straightforward. Jemma was approachable, helpful, and always quick to respond, which made the ... Read Full Review
Letting a 1 bed ...
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5 Star Review
By : 'Ravindu'
Branch : Eastbourne, 20 Cornfield Terrace
Services : 2
Would you recommend ? : Yes
Postcode : TN39
23 Dec 2025
People found this helpful
We had a great experience with Equity Letting Agency, especially with Jemma who dealt with us directly. She provided a professional yet friendly service throughout the process, keeping everything clear and straightforward. Jemma was approachable, helpful, and always quick to respond, which made the ... Read Full Review
I had a lovely experience ...
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5 Star Review
By : 'Shaneece'
Branch : Eastbourne, 20 Cornfield Terrace
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN21
28 Mar 2025
People found this helpful0
I had a lovely experience moving into my property, despite it being an overwhelming process I was reassured and guided through it by Jemma and Carolyn and they really made it easy me to move into the ... Read Full Review
Quality service ...
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5 Star Review
By : 'Barry'
Branch : Eastbourne, 20 Cornfield Terrace
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN26
11 Feb 2025
People found this helpful0
From start to finish Gemma at equity was very professional and easy to contact,from our first viewing everything was very simple would definitely ... Read Full Review
Absolutely first class, ...
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5 Star Review
By : 'Mr'
Branch : Eastbourne, 20 Cornfield Terrace
Services : Letting (As a Tenant)
Rent PCM : £735
Would you recommend ? : Yes
Postcode : BN23
3 Jan 2025
People found this helpful0
Absolutely first class, professional and helpful service. Jemma took me through every step thoroughly without talking down to ... Read Full Review
Very helpful ...
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5 Star Review
By : 'J'
Branch : Eastbourne, 20 Cornfield Terrace
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN20
19 Dec 2024
People found this helpful0
My situation wasn't straightforward but they assisted and advised me, which was most ... Read Full Review
By : Carolynn Ashcroft
20 Dec 2024Many Thanks for your comments. We were pleased to help you find a new home and hope you will be happy...
Grateful ...
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5 Star Review
By : 'Jemina'
Branch : Eastbourne, 20 Cornfield Terrace
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN21
8 Dec 2024
People found this helpful0
We sincerely thank Equity Residential, especially Jemma, for their exceptional service. In a tough property market, Jemma’s professionalism and dedication helped us secure a home quickly and effortlessly. We highly recommend your ... Read Full Review
It's good service and ...
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4 Star Review
By : 'Roxy'
Branch : Eastbourne, 20 Cornfield Terrace
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BN21
6 Dec 2024
People found this helpful0
It's good service and very nice gentle solve the ... Read Full Review
Extremely helpful in every ...
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5 Star Review
By : 'Jiah'
Branch : Eastbourne, 20 Cornfield Terrace
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN21
6 Dec 2024
People found this helpful0
Extremely helpful in every aspect-thanks to Jemma who was very considerate of my requirements form the viewing to sorting out the moving date. Made my relocation a lot easier than I have ... Read Full Review
All good here at 8 Queens ...
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5 Star Review
By : 'Vincent'
Branch : Eastbourne, 20 Cornfield Terrace
Services : Letting (As a Tenant)
Rent PCM : £825
Would you recommend ? : Yes
Postcode : BN21
23 Oct 2024
People found this helpful0
All good here at 8 Queens Gardens, flat 11, nice flat, good ... Read Full Review
Throughout the whole process ...
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5 Star Review
By : 'Isobel'
Branch : Eastbourne, 20 Cornfield Terrace
Services : Letting (As a Tenant)
Rent PCM : £650
Would you recommend ? : Yes
Postcode : BN21
22 Oct 2024
People found this helpful0
Throughout the whole process of moving equity gave me brilliant support and wonderful service during the move. As it was my first time moving to a rental property on my own I felt very supported by the agents at equity especially Jemma who was always happy to answer any email queries I had ... Read Full Review
Very friendly and ...
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5 Star Review
By : 'Mike'
Branch : Eastbourne, 20 Cornfield Terrace
Services : Letting (As a Owner)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : BN20
13 Sept 2024
People found this helpful0
Very friendly and professional letting agent. If you want the hassle taken out of letting/ managing your property then look no further. They are the best in Eastbourne. Would highly ... Read Full Review
Happy ...
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5 Star Review
By : 'C'
Branch : Eastbourne, 20 Cornfield Terrace
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN23
6 Sept 2024
People found this helpful0
Carolynn and Jemma are amazing and have been throughout. They responded quickly and were able to find us a new property within a day and had us moved and settled in within a month. Equity staff are probably one of the best in their field, if not the best. A refreshing company that is both ... Read Full Review
Helpful, considerate and ...
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4 Star Review
By : 'Sue'
Branch : Eastbourne, 20 Cornfield Terrace
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BN20
31 Aug 2024
People found this helpful0
Helpful, considerate and understanding. Went out of her way to facilitate the ... Read Full Review
Equity Residential stuff gave ...
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5 Star Review
By : 'Brian'
Branch : Eastbourne, 20 Cornfield Terrace
Services : Letting (As a Tenant)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : TN40
27 Aug 2024
People found this helpful0
Equity Residential stuff gave us a really warm and professional welcome that we still reminisce up to today. It felt like we had the stuff for years. I would not hesitate to recommend Equity Residential to someone who is looking for a rental place or buying property. Equity Residential is the best ... Read Full Review
Amazing Rental ...
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5 Star Review
By : 'Wali'
Branch : Eastbourne, 20 Cornfield Terrace
Services : Letting (As a Tenant)
Rent PCM : £900
Would you recommend ? : Yes
Postcode : TN39
27 Aug 2024
People found this helpful0
Overall great experience, helpful in every step of the process. Went above and beyond to help arrange a viewing of the property to accommodate ... Read Full Review
We found the staff very ...
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5 Star Review
By : 'Simon'
Branch : Eastbourne, 20 Cornfield Terrace
Services : Letting (As a Tenant)
Rent PCM : £1500
Would you recommend ? : No
Postcode : BN20
22 Aug 2024
People found this helpful0
We found the staff very helpful and the communication was very good about all ... Read Full Review
The level of service I ...
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5 Star Review
By : 'Sally'
Branch : Eastbourne, 20 Cornfield Terrace
Services : Letting (As a Owner)
Rent PCM : £850
Would you recommend ? : Yes
Postcode : BN21
14 Jun 2024
People found this helpful0
The level of service I received from Equity was first class. They offered a friendly, professional service. They kept me updated throughout the process of securing a tenant and happily offered advice when required. They have very good local knowledge of tradespeople which I found to be invaluable. ... Read Full Review
great! ...
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5 Star Review
By : 'Dom'
Branch : Eastbourne, 20 Cornfield Terrace
Services : Letting (As a Tenant)
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : BN20
5 Jun 2024
People found this helpful0
From informing me of the property to having everything completed and ready cannot fault them. Jemma was very helpful and conscientious considering my deadline! Went from viewing to confirmation in 8 days (including a bank holiday) so cannot recommend them ... Read Full Review
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