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Michael Charles Lettings

2.9/5, 13 Reviews
62% Recommended

0% letting valuation accuracy

63% letting fee satisfaction

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Michael Charles is an established estate agent specializing in residential lettings and property management, located in the heart of Camden. Our delicate, yet friendly and professional approach offers a dedicated service to landlords and tenants alike, ensuring that the right quality of property can be found at th
e best possible value.
"We all know letting agents..."

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1 Star Review
UserName

Michael

UserName

Mario

By : 'Shojoan'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : NW1

Feb 12, 2013
People found this helpful8

We all know letting agents are a pretty awful breed, but never in my life did I expect to encounter such lying, unprofessional money-hungry jerks. We rented a property from the agents in 2012 and they as the letting agents they are responsible for anything that goes wrong with the flat. Since we moved in, we've had countless problems including radiators that won't turn off, showers that remain clogged, toilets that don't flush, a broken washing machine, a broken bed and countless other pieces of broken furniture. The problem isn't with these issues themselves, its with the fact that the letting agents actually ignore your e-mails for weeks on end. We even went into their office to speak to them face to face and the agent who had originally let us the flat walked right by us as if he had never seen us before. The flat out lie about what they are trying to get fixed leaving us without word for 38 days until we finally threatened them with legal action. On top of all of this one of the agents opened our apartment door unannounced a few weeks back. He came in and yelled at one of my flatmates treating her with complete disrespect. We highly recommend that tenants stay as far away as possible from Michael Charles Letting.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting0%63.00%£1,040£2,000
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
2065000000
Address

Michael Charles Lettings
78 ParkwayLondon, Greater London
NW1 7AN
020 7428 0520

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Social Media
Email
Latest Properties

No Property Found

No Property Found
I had a most horrendous ...

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1 Star Review
UserName

nick@michaelcharles.co.uk

By : 'YAQOV'
Branch : Camden, 78 Parkway
Services : Letting( As a Tenant )
Rent PCM : £2000
Would you recommend ? : No
Postcode : WC1

Sep 13, 2022
People found this helpful0

I had a most horrendous experience withMichael Charles Lettings. They DID NOT disclose the scope of renovation that was due in big block of flats at 3+7 Rochester mews corner of 16 Rochester place (NW1 9JB) and did not inform nor or fix the many problems that were in the flat (Intercome, blinds, ... Read Full Review

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Awful, non-trustworthy. Avoid ...

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1 Star Review

By : 'Anonymous'
Branch : Camden, 78 Parkway
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NW1

Nov 7, 2019
People found this helpful3

Rented from them for 2 years as a student. The property had multiple issues which they promised they would fix. Ongoing leak from shower above, flooding in the basement after heavy rain. Faulty shower. Broken front door. Would keep promising to fix things for good which they never did. Worst of ... Read Full Review

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Best Lettings Agency I have ...

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5 Star Review

By : 'Media'
Branch : Camden, 78 Parkway
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14

Oct 3, 2016
People found this helpful0

Best Lettings Agency I have come across, great service , helpful and fair. I dealt with many estate agents over the years in London and I can easily say this was the best experience , wishing the team at Michael Charles Lettings all the best for the ... Read Full Review

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Extremely helpful and worked ...

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5 Star Review

By : 'Becky'
Branch : Camden, 78 Parkway
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW1

Jul 27, 2016
People found this helpful0

Extremely helpful and worked with not against us from the start (unusual for a London letting agent!) would highly recommend them to any student - they will not be ripped off by their ... Read Full Review

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Friendly & knowledgable ...

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5 Star Review
UserName

Michael

By : 'AndyC'
Branch : Camden, 78 Parkway
Services : Letting( As a Tenant )
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : NW1

Aug 19, 2015
People found this helpful0

Friendly & knowledgable service. Mike guided me to my ideal property By far the best agency I have ever used, would recommend to ... Read Full Review


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Cheap in comparison

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worst agent ever! so many ...

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1 Star Review

By : 'joe'
Branch : Camden, 78 Parkway
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NW1

Jun 22, 2015
People found this helpful4

worst agent ever! so many things are broken cant cook cant shower for a year. promised for everything never delivered any. they even lost the property's keys and require us to drop the keys in the letter ... Read Full Review

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Rented a flat through Michael ...

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5 Star Review

By : 'Eve'
Branch : Camden, 78 Parkway
Services : Letting( As a Tenant )
Rent PCM : £1730
Would you recommend ? : Yes
Postcode : NW1

Dec 8, 2014
People found this helpful0

Rented a flat through Michael Charles Lettings , I found them helpfull throughtout the whole time during my tenancy, friendly service would recommend to anyone ... Read Full Review

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Generally we were very ...

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2 Star Review

By : 'tenant'
Branch : Camden, 78 Parkway
Services : Letting( As a Tenant )
Rent PCM : £1040
Would you recommend ? : No
Postcode : NW1

Nov 26, 2014
People found this helpful6

Generally we were very disappointed with the kind of service that we received from Michael Charles Lettings. First up, the apartment was in terrible shape when we moved in (toilet flush broken, wardrobe hanger broken, washer spoilt and full of dirty water just to name a few) and we later found out ... Read Full Review

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A very knowledgeable and ...

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5 Star Review
UserName

Michael

By : 'FSL'
Branch : Camden, 78 Parkway
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : N5

Apr 13, 2014
People found this helpful2

A very knowledgeable and professional Letting Agent in Camden. I found the service and advice from Michael and the team to be very professional. Their knowledge & guidance of the market was invaluable in helping me to achieve a fair market value for my property, which allowed me to rent it ... Read Full Review

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The worst agent our family ...

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1 Star Review

By : 'Simon'
Branch : Camden, 78 Parkway
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NW1

Feb 21, 2014
People found this helpful7

The worst agent our family has ever experienced. Promised on everything but never delivered a thing, wants to sneakily over ... Read Full Review

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I found Michael Charles ...

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1 Star Review
UserName

Michael

By : 'JohnB14'
Branch : Camden, 78 Parkway
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW1

Feb 20, 2013
People found this helpful0

I found Michael Charles Lettings very helpful when finding my current property. They were simply honest and paid very good attention to detail, as everything they mentioned they were doing was done without any issues. I would easily recommend this company to anybody looking to rent in Camden as ... Read Full Review

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We all know letting agents ...

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1 Star Review
UserName

Michael

UserName

Mario

By : 'Shojoan'
Branch : Camden, 78 Parkway
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NW1

Feb 12, 2013
People found this helpful8

We all know letting agents are a pretty awful breed, but never in my life did I expect to encounter such lying, unprofessional money-hungry jerks. We rented a property from the agents in 2012 and they as the letting agents they are responsible for anything that goes wrong with the flat. ... Read Full Review

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They helped us find our home ...

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5 Star Review

By : 'Mareta'
Branch : Camden, 78 Parkway
Services : Letting( As a Tenant )
Would you recommend ? : Yes

Feb 25, 2011
People found this helpful0

They helped us find our home and were extra-helpful. Very happy with their service, would recommend to ... Read Full Review

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1 - 13 of 13 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Last updated at 11/30/2, 12:00:00 AM by allAgents

Awards won by Michael Charles Lettings

Regional Awards Won by Michael Charles Lettings

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