0% lettings valuation accuracy
63% lettings fee satisfaction
Feb 12,2013
Feb 12,2013
8
people found
this helpful
this helpful
We all know letting agents are a pretty awful breed, but never in my life did I expect to encounter such lying, unprofessional money-hungry jerks.
We rented a property from the agents in 2012 and they as the letting agents they are responsible for anything that goes wrong with the flat.
Since we moved in, we've had countless problems including radiators that won't turn off, showers that remain clogged, toilets that don't flush, a broken washing machine, a broken bed and countless other pieces of broken furniture. The problem isn't with these issues themselves, its with the fact that the letting agents actually ignore your e-mails for weeks on end. We even went into their office to speak to them face to face and the agent who had originally let us the flat walked right by us as if he had never seen us before.
The flat out lie about what they are trying to get fixed leaving us without word for 38 days until we finally threatened them with legal action. On top of all of this one of the agents opened our apartment door unannounced a few weeks back. He came in and yelled at one of my flatmates treating her with complete disrespect. We highly recommend that tenants stay as far away as possible from Michael Charles Letting.
We rented a property from the agents in 2012 and they as the letting agents they are responsible for anything that goes wrong with the flat.
Since we moved in, we've had countless problems including radiators that won't turn off, showers that remain clogged, toilets that don't flush, a broken washing machine, a broken bed and countless other pieces of broken furniture. The problem isn't with these issues themselves, its with the fact that the letting agents actually ignore your e-mails for weeks on end. We even went into their office to speak to them face to face and the agent who had originally let us the flat walked right by us as if he had never seen us before.
The flat out lie about what they are trying to get fixed leaving us without word for 38 days until we finally threatened them with legal action. On top of all of this one of the agents opened our apartment door unannounced a few weeks back. He came in and yelled at one of my flatmates treating her with complete disrespect. We highly recommend that tenants stay as far away as possible from Michael Charles Letting.
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Latest Reviews
13th Sep 2022
reviewed by 'YAQOV'
7th Nov 2019
reviewed by 'Anonymous'
4th Oct 2016
reviewed by 'Media'
28th Jul 2016
reviewed by 'Becky'
20th Aug 2015
reviewed by 'AndyC'
23rd Jun 2015
reviewed by 'joe'
Opening Hours
Address
Michael Charles Lettings
78 Parkway
Camden Town,London
Greater London
NW1 7AN
020 7428 0520
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 63% | £1,040 | £2,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 6 | 5 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Sep 13,2022
0
people found
this helpful
this helpful
I had a most horrendous experience withMichael Charles Lettings.
They DID NOT disclose the scope of renovation that was due in big block of flats at 3+7 Rochester mews corner of 16 Rochester place (NW1 9JB) and did not inform nor or fix the many problems that ...
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Nov 07,2019
Nov 07,2019
3
people found
this helpful
this helpful
Rented from them for 2 years as a student. The property had multiple issues which they promised they would fix. Ongoing leak from shower above, flooding in the basement after heavy rain. Faulty shower. Broken front door. Would keep promising to fix things for good which ...
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Oct 04,2016
Oct 04,2016
0
people found
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Best Lettings Agency I have come across, great service , helpful and fair. I dealt with many estate agents over the years in London and I can easily say this was the best experience , wishing the team at Michael Charles Lettings all the best for the ...
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Jul 28,2016
Jul 28,2016
0
people found
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Extremely helpful and worked with not against us from the start (unusual for a London letting agent!) would highly recommend them to any student - they will not be ripped off by their service!...
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Aug 20,2015
Aug 20,2015
0
people found
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Friendly & knowledgable service. Mike guided me to my ideal property By far the best agency I have ever used, would recommend to anyone....
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Comment on agent fees
Cheap in comparison
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Jun 23,2015
Jun 23,2015
4
people found
this helpful
this helpful
worst agent ever! so many things are broken cant cook cant shower for a year. promised for everything never delivered any. they even lost the property's keys and require us to drop the keys in the letter box...
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Dec 08,2014
Dec 08,2014
0
people found
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Rented a flat through Michael Charles Lettings , I found them helpfull throughtout the whole time during my tenancy, friendly service would recommend to anyone ....
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Nov 26,2014
Nov 26,2014
6
people found
this helpful
this helpful
Generally we were very disappointed with the kind of service that we received from Michael Charles Lettings. First up, the apartment was in terrible shape when we moved in (toilet flush broken, wardrobe hanger broken, washer spoilt and full of dirty water just to name ...
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Apr 14,2014
Apr 14,2014
2
people found
this helpful
this helpful
A very knowledgeable and professional Letting Agent in Camden.
I found the service and advice from Michael and the team to be very professional. Their knowledge & guidance of the market was invaluable in helping me to achieve a fair market value for my property, which ...
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Feb 21,2014
Feb 21,2014
7
people found
this helpful
this helpful
The worst agent our family has ever experienced. Promised on everything but never delivered a thing, wants to sneakily over charge....
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Feb 20,2013
Feb 20,2013
0
people found
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I found Michael Charles Lettings very helpful when finding my current property. They were simply honest and paid very good attention to detail, as everything they mentioned they were doing was done without any issues. I would easily recommend this company to anybody looking to ...
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Feb 12,2013
Feb 12,2013
8
people found
this helpful
this helpful
We all know letting agents are a pretty awful breed, but never in my life did I expect to encounter such lying, unprofessional money-hungry jerks.
We rented a property from the agents in 2012 and they as the letting agents they are responsible for anything that ...
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read full review
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Feb 25,2011
Feb 25,2011
0
people found
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They helped us find our home and were extra-helpful. Very happy with their service, would recommend to anyone!...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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