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Base Lockwood Lettings and Management

3.7/5, 19 Reviews
65% Recommended

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"Very poor from start to..."

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1 Star Review
UserName

Sean

By : 'Tom Ivory'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : LN2

16 Nov 2021
People found this helpful1

Very poor from start to finish, very slow and always chasing. Still waiting on a call back from last week regarding ongoing problems that still haven't been sorted. Will happy pass you from person to person with out doing anything. Didn't even check to see if the property we have moved into was registered and haven't done anything to sort it. Been moved in 16 days still noting. No bins unable to set up any utilities or even tell the council that we are at the property. Asked for proof that our deposit has been covered under appropriate governing bodies, something they have claimed they did straight away.... still waiting for proof that it has been sent... Won't be looking to use baselock wood again in the future, no care or effort from the start with anything that we have asked or requested

Was this helpful?:

By : Sean

12 Sept 2022

Its a shame you feel the need to make false claims on line, after all we did to get you into the property within your timescales. As a basic all deposits are covered within the required timescales and details forwarded. Leaving aside from the above claims, unfortunately, we will not be able to recommend you to any future landlord for good reason. Reasons I am not prepared to divulge on a public forum.


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Address

Base Lockwood Lettings and Management
453 High StreetLincoln, Lincolnshire
LN5 8JA
01522 842550

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:00
  2. 09:00 - 17:00
  3. 09:00 - 17:00
  4. 09:00 - 17:00
  5. 09:00 - 17:00
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

No Property Found

No Property Found
AVOID LIKE THE PLAGUE found ...

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1 Star Review

By : 'Sara'
Branch : Lincoln, 453 High Street
Services : 7
Would you recommend ? : No
Postcode : LN6

7 Nov 2025
People found this helpful

AVOID LIKE THE PLAGUE found a property, tried to book a second viewing which was a nightmare in itself, gave them the benefit of the doubt however that was a mistake. I’ve made so many calls and emails and have been ignored. How they run a business is beyond ... Read Full Review

Comments (0)Was this helpful?:
AVOID LIKE THE PLAGUE found ...

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1 Star Review

By : 'Sara'
Branch : Lincoln, 453 High Street
Services : 7
Would you recommend ? : No
Postcode : LN6

7 Nov 2025
People found this helpful

AVOID LIKE THE PLAGUE found a property, tried to book a second viewing which was a nightmare in itself, gave them the benefit of the doubt however that was a mistake. I’ve made so many calls and emails and have been ignored. How they run a business is beyond ... Read Full Review

Comments (0)Was this helpful?:
Base Lockwood let my property ...

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5 Star Review

By : 'lincolnlandlord'
Branch : Lincoln, 453 High Street
Services : Letting (As a Owner)
Rent PCM : £550
Would you recommend ? : Yes
Postcode : LN6

22 Nov 2021
People found this helpful0

Base Lockwood let my property on the same day my purchase completed, and have managed it perfectly. No issues to report, and we are now on our second tenancy. Can't fault ... Read Full Review

Comments (0)Was this helpful?:
Very poor from start to ...

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1 Star Review
UserName

By : 'Tom'
Branch : Lincoln, 453 High Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : LN2

16 Nov 2021
People found this helpful1

Very poor from start to finish, very slow and always chasing. Still waiting on a call back from last week regarding ongoing problems that still haven't been sorted. Will happy pass you from person to person with out doing anything. Didn't even check to see if the property we have ... Read Full Review

Comments (1)Was this helpful?:

By : Sean

12 Sept 2022

Its a shame you feel the need to make false claims on line, after all we did to get you into the property within your timescales. As a basic all deposits are covered within the required timescales...


TAKE PHOTOS AND VIDEOS OF THE ...

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1 Star Review

By : 'Stanley'
Branch : Lincoln, 453 High Street
Services : Letting (As a Tenant)
Rent PCM : £520
Would you recommend ? : No
Postcode : LN5

28 Mar 2021
People found this helpful1

If anyone decides to go with this estate agent, MAKE SURE YOU TAKE PHOTOS AND VIDEOS OF EVERY ROOM IN THE PROPERTY WHEN YOU MOVE IN! I’ve luckily had trouble with estate agents in the past attempting to keep hold of my full deposit amount for unjust reasons and because of this, I took ... Read Full Review

Comments (1)Was this helpful?:

By : Sean

29 Mar 2021

The property was unfortunately left in poor condition, with heavy pet smells and cleanliness issues. Our job is to try and obtain the best and fairest compensation for our clients. In the event you...


Property I moved into had ...

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2 Star Review

By : 'kaylion'
Branch : Lincoln, 453 High Street
Services : Letting (As a Tenant)
Rent PCM : £495
Would you recommend ? : No
Postcode : LN5

10 Sept 2020
People found this helpful2

Property I moved into had many issues though these were sorted it was a slow process and they kept sending local handy men instead of qualified people. Recently I've had trouble with the wind pulling off part of the house. I've called, left voicemail, emailed. I hear nothing back from ... Read Full Review


Comments on Agent Fees

fees are fair

Comments (3)Was this helpful?:

By : Sean

10 Sept 2020

Not sure which property this refers to, however all appointed contractors are sent on the basis of their ability and skills to complete the job; local handymen are often highly qualified! Its most...


... ...

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5 Star Review
UserName

By : 'Tracy'
Branch : Lincoln, 453 High Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : WA7

2 Jun 2020
People found this helpful0

I have just recently changed over to Lockwood lettings and i have received an excellent and professional service from them renting out my property which is located in the north west of the country.Claire who works for Lockwood's has been fantastic dealing with everything for me,I have ... Read Full Review

Comments (0)Was this helpful?:
Base Lockwood Lettings manage ...

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5 Star Review
UserName

By : 'John'
Branch : Lincoln, 453 High Street
Services : Letting (As a Owner)
Rent PCM : £510
Would you recommend ? : No
Postcode : LN5

6 Sept 2019
People found this helpful0

Base Lockwood Lettings manage several of my rental properties for several years and I would highly recommend them. Their High Street office makes them easily accessible and they have an excellent out of hours ... Read Full Review

Comments (0)Was this helpful?:
Without doubt, a 5 star ...

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5 Star Review
UserName

UserName

By : 'First'
Branch : Lincoln, 453 High Street
Services : Property Management (They manage our building)
Would you recommend ? : Yes
Postcode : LN5

28 Feb 2017
People found this helpful0

Without doubt, a 5 star agency in terms of professional and personal service. I would strongly recommend Lockwoods to any company seeking a full letting ... Read Full Review


Comments on Agent Fees

Good

Comments (1)Was this helpful?:

By : Sean Randall

28 Jun 2018

Thank you, it was a pleasure having you as a client over many years, all the best for the...


I was at the property for 10 ...

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5 Star Review

By : 'Neil'
Branch : Lincoln, 453 High Street
Services : Letting (As a Tenant)
Rent PCM : £375
Would you recommend ? : Yes
Postcode : LN2

19 Jan 2016
People found this helpful0

I was at the property for 10 years and had very few problems but when I did they managed to get someone out as soon as possible. Other than that they left me alone unless it was impossible. Really enjoyed the relationship. Thanks ... Read Full Review

Comments (0)Was this helpful?:
Always very helpful and ...

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5 Star Review
UserName

UserName

By : 'Phoebe'
Branch : Lincoln, 453 High Street
Services : Letting (As a Tenant)
Rent PCM : £430
Would you recommend ? : Yes
Postcode : LN5

15 Jan 2016
People found this helpful0

Always very helpful and efficient, good opening hours and were quick to get any problems sorted. Really enjoyed my time at the property and would recommend ... Read Full Review


Comments on Agent Fees

Reasonable fees.

Comments (0)Was this helpful?:
I am a tenant with lockwoods ...

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5 Star Review
UserName

UserName

By : 'sarah'
Branch : Lincoln, 453 High Street
Services : Letting (As a Tenant)
Rent PCM : £475
Would you recommend ? : Yes
Postcode : LN5

5 Nov 2015
People found this helpful0

I am a tenant with lockwoods for a few years and they are very kind ahd helpful any issues i have with the property they arrange the right action to be done and would recomend them to familu and friends.i would loke to say a big tbankyou now to both racheal and sean for the help and would like to ... Read Full Review

Comments (0)Was this helpful?:
We have been in our property ...

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5 Star Review
UserName

UserName

By : 'A'
Branch : Lincoln, 453 High Street
Services : Letting (As a Tenant)
Rent PCM : £495
Would you recommend ? : Yes
Postcode : LN1

29 Oct 2015
People found this helpful0

We have been in our property managed by Lockwood for a year and a half. We have never had any problems with them through out our stay and have always attended jobs that needed dealing with. With our initial move in they were very helpful made sure it was quick and easy as it's never fun to move. It ... Read Full Review


What agent could do to change your mind?

I was very pleased with the fees as they were not overly expensive and I was happy with the service that came with them


Comments on Agent Fees

I was very pleased with the fees as they were not overly expensive and I was happy with the service that came with them

Comments (1)Was this helpful?:

By : Rachel

29 Oct 2015

Excellent tenants and wish you all the best. Thank you for your kind...


This company is appalling. ...

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1 Star Review
UserName

By : 'Anonymous'
Branch : Lincoln, 453 High Street
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : No
Postcode : LN6

29 Oct 2015
People found this helpful0

This company is appalling. There were numerous mistakes made before I even moved into the property which caused me problems from the offset. They did nothing to help when I was living in the property and were incredibly unprofessional. As a previous review has already mentioned, one specific staff ... Read Full Review

Comments (1)Was this helpful?:

By : Rachel

29 Oct 2015

Dear 'Anonymous', I know exactly who you are and these are totally untrue comments. We were not managing their property so to say 'did nothing to help when I was living in the property' is slander....


They are professional, polite ...

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5 Star Review
UserName

UserName

By : 'Daniel'
Branch : Lincoln, 453 High Street
Services : Letting (As a Tenant)
Rent PCM : £500
Would you recommend ? : Yes
Postcode : LN5

21 Sept 2014
People found this helpful0

They are professional, polite and helpful with good customer service values and have helped me to find a property. I would highly recommend Lockwood Property ... Read Full Review

Comments (0)Was this helpful?:
I am currently a tenant at a ...

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5 Star Review
UserName

UserName

By : 'Mr'
Branch : Lincoln, 453 High Street
Services : Letting (As a Tenant)
Rent PCM : £375
Would you recommend ? : Yes
Postcode : LN2

11 Sept 2014
People found this helpful0

I am currently a tenant at a property managed by Lockwood Property Management in Lincoln and am very pleased with the way I have been treated as a tenant. I was previously renting from another Lincoln agent who often did not respond to my calls and messages, and I find Lockwood respond quickly to ... Read Full Review

Comments (0)Was this helpful?:
They are an experienced ...

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5 Star Review
UserName

By : 'John'
Branch : Lincoln, 453 High Street
Services : Letting (As a Owner)
Rent PCM : £550
Would you recommend ? : Yes
Postcode : LN1

10 Sept 2014
People found this helpful0

They are an experienced Letting agents and work hard on behalf of the landlords , as they are lincoln baseed I can pop in the office to deal face-to-face with them at any time ... Read Full Review


Comments on Agent Fees

I got more than I expected !

Comments (0)Was this helpful?:
Hello. I'm living at this ...

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5 Star Review
UserName

UserName

By : 'Piotr'
Branch : Lincoln, 453 High Street
Services : Letting (As a Tenant)
Rent PCM : £450
Would you recommend ? : Yes
Postcode : LN1

10 Sept 2014
People found this helpful0

Hello. I'm living at this property for over one year now and for all this time I had a few problems and enquirers. It's amazing how quickly they was always respond to my emails and was dealing with my problems. I'm Polish and English isn't my first language so Lockwood even have translator ... Read Full Review

Comments (0)Was this helpful?:
This agent is quite frankly a ...

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1 Star Review
UserName

By : 'CTG'
Branch : Lincoln, 453 High Street
Services : Letting (As a Tenant)
Would you recommend ? : No

4 Aug 2014
People found this helpful4

This agent is quite frankly a disgrace. On moving in to the property they advised us the landlord had died but would not elaborate any further. Numerous reasonable requests for repair work have been ignored or 'resolved' by sending an unqualified handyman to bodge the job on the cheap. It ... Read Full Review

Comments (1)Was this helpful?:

By : RG

10 Sept 2014

All repair issues were dealt with promptly, please see this extract from an email from the same tenant who made the comments: From: April Heard Sent: 08 April 2014 14:16 To: Lockwood Subject: 32...


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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact the office or PRS.

Last updated at 10/17/2019, 3:00:34 AM by allAgents

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