This was by far the worst tenancy experience I have ever had in Manchester, and I have lived in several rented properties across the city. The issues ranged from outright negligence to sheer incompetence. Maintenance requests were ignored or dragged out, and the level of care tenants is... Read Full Review

Utterly shambolic experience. Avoid at all costs. If you value your time, money, and sanity — steer far clear of this letting agency. -At my viewing, I was told parking was being reduced from £80 to £50month as an incentive. Great, right? Wrong. When it came time to move in, suddenly there were no ... Read Full Review

I have been a tenant with X1 since February 2025 living in the Gateway, Manchester. During my tenancy I have contacted X1 numerous times initially due to issues with noises disturbances from other tenants at 02000300am in the morning on several occasions. X1 are extremely poor at responding there ... Read Full Review

I am currently renting a one bed flat in The Gateway, Manchester £900 a month. My experiences with X1 are not great the easiest way to describe the staff is incompetent. This isn't just having a negative experience with one member of staff it is several over a prolonged period of time. I dont... Read Full Review

Myself and a mate rented a flat from X1 Sales and Lettings in Salford a year and the experience from start to finish was absolutely terrible and everyone should avoid renting from them! I would rather rent and live in a Kennel than have any dealings with this agency again. During our tenancy, a... Read Full Review

I recently had the pleasure of working with Ayomide from X1 Letting, and I can't recommend her enough! From the very beginning, her professionalism stood out. She was attentive, responsive, and truly dedicated to helping me find the perfect apartment. Ayomide took the time to understand... Read Full Review

I had a nice experience renting my 2 bed apartment through X1 Sales and Lettings. Marivic Georpe was incredibly helpful and responsive throughout the entire process. She was always available to answer my questions and address any concerns. The apartment itself was well-maintained and in a great... Read Full Review

Horrible experience of tenancy with X1 lettings media city I am deeply disappointed with my experience renting from X1 Development Lettings. The communication was extremely poor from the moment I moved into the property. Emails went unanswered, and there was a complete lack of support throughout... Read Full Review

Avoid X1 Lettings at All Costs- Disastrous Experience. 0 stars. My experience renting through X1 Lettings has been nothing short of a nightmare. From day one, I've been met with incompetence and negligence at every turn. Despite numerous attempts to address urgent concerns with the... Read Full Review

I can only speak for my experience dealing with Daniel Godlewski, i know i can be quite fussy and demanding but Daniel was so polite and super-fast in replying with all the correct details every time i had a question or query. Many thanks for all your assistance... Read Full Review

Barely service, useless email. I dont know why their staff almost never reply emails. I can bare room problems, but they always take months to solve my contract renewal, and tenant care account never reply me email. How they trainning their... Read Full Review

Very disappointed with the way we have been treated. Always giving us false information and one employee give us different informations from each other. We spent 2 weeks trying to rent or at least know if they will let us to rent. We we're communicating with Alana and she never said a true... Read Full Review

Completely useless company! Never responds to emails. Those who answer the ohoen have no idea what to do. Managers always not available 3bweeks father signing a application I was still waiting for a response. Waste of my time and... Read Full Review

If I could vote 0 stars, I would. The most incompetent, unprofessional letting agents I have ever comes across, and I've been renting for 10+ years. Beyond terrible at communication; if you have any queries or require any assistance good luck getting any kind of response from X1 - their... Read Full Review

Worst place I've ever lived in ever. The management team are the worst and ignore your complaints I've spent past 9 months complaining about my neighbours who are constantly loud at stupid times I've given them proof and they still failed to do anything about it. I've been... Read Full Review

Right from the get go being forced to complete the same form 10 times because they had created such an outdated inaccessible form that simply does not work on mobile phones (which the majority of people use in liu of a... Read Full Review

I had been struggling so much with finding a property and viewings but X1 were so helpful and kind and got back to me so quickly. Would highly... Read Full Review

I want to show my gratitude to Shaun Ramage from X1 Lettings. Shaun was extremely helpful and professional when I needed to increase the monthly rental for my parking space. He was able to quickly and effectively communicate with the current tenant and get their approval for the new rental... Read Full Review

Chloe and Clare were brilliant with helping me persuade the landlord to allow me to move out and have a new tenant take over. I’m so appreciative of how much effort and hard work they’ve put into doing this takeover for me. Chloe you’re wonderful - if I could give... Read Full Review

Louise Cheetham is a pleasure to deal with. She responds to my emails and is quick to reply to any query I may have. She and the other members of the X1 team have always been polite, efficient and... Read Full Review