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Castle Wildish (Hersham)

4.6/5, 122 Reviews
88% Recommended

96% sales valuation accuracy

83% letting valuation accuracy

92% sales fee satisfaction

92% letting fee satisfaction

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Castle Wildish have been consistently Selling and Letting residential property in the local area for the last 20 years.
"Utterly..."

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1 Star Review

By : 'Andrew'
Services : Letting(I am a Tenant)
Rent PCM : £1650
Would you recommend ? : No
Postcode : KT12

23 Sept 2021
People found this helpful2

We were offered a viewing under the most bizarre of circumstances, since they claimed that the property wasn't even available and there was a long list of applicants. That story was amended to everyone being crazy and rude and we were the only polite people to contact them. Take note of that fact! I attended a viewing, all seemed fantastic. I put down a deposit immediately, sent them all the relevant information by email. We went through the referencing without any problems but that is when things got really weird. No one actually told us - I just got an email asking me to confirm who was paying the deposit. I had to actually ask if we had passed the referencing step. Then I was told 15.08.21 they were just waiting on gas and electric certificates and they would send out the tenancy agreement. We were supposed to be moving on 02.09.21 so everything was getting really tight, time wise. So both myself and my partner tried to contact them to find out exactly what timing we were looking at. My partner needed to give landlord and employer her notice and also needed to cancel all her utilities. We were told they were waiting and they could do nothing about it! So after a week, we asked again. I got an email in return accusing me of being crazy, telling me I had no reason to be so upset. The tenancy agreement would have needed to be emailed to Somerset, posted back. I would have had to go into their offices and signed my half. I would then have had to pay the full deposit five working days before they would have given us the keys. So that's seven days, one day to receive, one day to send back and sign and five days for the deposit. I am writing this on 22.09.21 - so exactly seven working days before our move date. So what did Castle Wildish do? Did they offer us any hope or reason to not worry about this extremely limited time line? Nope, they advised the landlord to withdraw from the proceedings!! My partner, single, with two children has given notice at her work, given notice to her landlord, given notice to all her utilities and Castle Wildish withdrew our application at the last minute!! So she is now potentially unemployed and homeless as of Oct 2nd! All because we dared to ask them what the hell was going on, and whether or not we would even be able to move on Oct 2nd! Apparently I have mental issues and there was no reason to be so stressed that we couldn't get the children places at schools without a tenancy agreement, no reason to be upset I had booked a removals van that was non-refundable. No reason to care that I had arranged for the internet to be installed on Oct 1st. No reason for Louise to suffer from insomnia, worrying about being unemployed and homeless. Nope, none of that mattered, because apparently, that was just a story I was telling them to coerce them into giving us a tenancy agreement outside of normal procedure! Neither of us have ever asked that question - the ONLY question we've been repeatedly asking is whether we could move on Oct 2nd and the ONLY reason we were asking that question is so we could make the proper arrangements. So beware, this company has clearly been abused by people during lockdown and they are now severely paranoid and will be triggered by the slightest of stress and completely destroy your life without a care in the world, whilst gas-lighting you and telling you you're just making up stories. My partner now has to beg for her job back, she has to beg to keep her home. The kids are absolutely devastated we are no longer moving. They are now stuck living in a house that is partially packed in boxes, ready for the move. We have lost a month of our time, we have been made physically sick with worry and all we are walking away with is an extremely bad taste in our mouths!! I am absolutely STUNNED this has happened and utterly utterly disgusted with the total contempt they've shown to us and our lives. All we needed was some reassurance, but instead we got stone walled and then gas-lit, followed up by a short notice cancellation of the entire venture. We did nothing wrong other than be upset that no one would give us a straight answer...

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By : julian Smith

18 Jun 2025

A very sad story, but not strictly true. Our Client decided to rent to another party and enjoyed a successful three year let.


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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales96.00%92%£222,000£6,500,000
Lettings83%92%£450£2,700
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
5310754139201
Areas covered
  • Hersham
  • KT10
  • KT11
  • KT12
  • KT13
  • KT14
  • KT15
  • KT7
  • KT8
  • Walton on Thames
  • Weybridge
Address

Castle Wildish (Hersham)
Castle Wildish, 22-24 Molesey Road, HershamWalton-On-Thames, Surrey
KT12 4RU
01932 245282

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 18:00
  2. 09:00 - 18:00
  3. 09:00 - 18:00
  4. 09:00 - 18:00
  5. 09:00 - 18:00
  6. 09:00 - 16:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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  • ?National Homes Network
  • ?Move With Us
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A BRILLIANT GUIDE TO THE SALE ...

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5 Star Review

By : 'Sebastian'
Branch : Walton On Thames, Castle Wildish, 22-24 Molesey Road, Hersham
Services : 3
Sold price : £800
Would you recommend ? : Yes
Postcode : KT12

30 Nov 2025
People found this helpful

I have had the best experience at Castle Wildish, as they handled the sale of my recently departed mother’s house with both a professional and delicate touch. They have understood that the sale of a house can be sensitive, which I appreciate as well as their expertise in all facets of the business, ... Read Full Review

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Castle wildish were fantastic ...

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5 Star Review

By : 'J&J'
Branch : Walton On Thames, Castle Wildish, 22-24 Molesey Road, Hersham
Services : 2
Would you recommend ? : Yes
Postcode : SW18

9 Oct 2025
People found this helpful

Castle Wildish were fantastic from first viewing to offer accepted. George was really efficient and professional throughout. I would recommend to ... Read Full Review

Comments (0)Was this helpful?:
I can’t praise ...

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5 Star Review
UserName

UserName

By : 'JR'
Branch : Walton On Thames, Castle Wildish, 22-24 Molesey Road, Hersham
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : KT12

14 Sept 2024
People found this helpful0

I can’t praise Castle Wildish enough. From start to finish I can only say they have been brilliant with the sale of my property. Their professionalism and friendliness was outstanding and no question of mine was too silly. George, Julian and Adam guided and supported me throughout the ... Read Full Review

Comments (0)Was this helpful?:
Castle Wildish have been ...

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5 Star Review
UserName

By : 'JACKY'
Branch : Walton On Thames, Castle Wildish, 22-24 Molesey Road, Hersham
Services : Sales (As a Vendor)
Sold price : £222000
Would you recommend ? : Yes
Postcode : KT12

21 May 2024
People found this helpful0

Castle Wildish have been amazing through what was a difficult experience for myself & my family. From the valuation through every part of the process they have been friendly & professional. Always contactable via phone or email. George who looked after us is a credit to this ... Read Full Review

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<p>Appalling customer ...

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1 Star Review
UserName

By : 'London'
Branch : Walton On Thames, Castle Wildish, 22-24 Molesey Road, Hersham
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : KT12

12 Mar 2024
People found this helpful0

<p>Appalling customer service from Adam at Castle Wildish, very ... Read Full Review

Comments (1)Was this helpful?:

By : julian Smith

18 Jun 2025

This is a false review and this person is not a client or...


Great ...

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5 Star Review
UserName

UserName

By : 'Hannah'
Branch : Walton On Thames, Castle Wildish, 22-24 Molesey Road, Hersham
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : KT12

13 Feb 2024
People found this helpful0

I rented a property through Castle Wildish and was absolutely delighted with their service and punctuality. They answered any questions I had and made everything a breeze. Would definitely recommend. Thank you Julian, Adam and ... Read Full Review

Comments (0)Was this helpful?:
Professional and ...

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5 Star Review
UserName

By : 'Sarah'
Branch : Walton On Thames, Castle Wildish, 22-24 Molesey Road, Hersham
Services : Sales (As a Vendor)
Sold price : £287500
Would you recommend ? : Yes
Postcode : KT12

16 Nov 2023
People found this helpful0

Castle Wildish have just helped us sell our flat. Julian and George were both very helpful and friendly. George, in particular, was brilliant at keeping us in the loop, acting as the go between when necessary, and always happy to contact our buyer or solicitors for us. They were a pleasure to work ... Read Full Review

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Awful estate agents. Told us ...

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1 Star Review
UserName

By : 'Ben'
Branch : Walton On Thames, Castle Wildish, 22-24 Molesey Road, Hersham
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : KT12

9 Sept 2023
People found this helpful1

Awful estate agents. Told us a pack of lies and then wouldn't return emails or calls...I would recommend avoiding them at all ... Read Full Review

Comments (1)Was this helpful?:

By : julian Smith

10 Apr 2025

The person giving this review is not called Ben. You have already given us a previous terrible review, i s that not...


5 BIG ...

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5 Star Review
UserName

UserName

By : 'Silke'
Branch : Walton On Thames, Castle Wildish, 22-24 Molesey Road, Hersham
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : KT12

10 Jan 2023
People found this helpful0

We couldn't have been in better hands with Julian and George from Castle Wildish. They have been so very helpful and guided us through the process of selling and buying our new dream house so swiftly, giving us the perfect advice at every stage of the journey, and taking away a lot of stress. ... Read Full Review

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24 years of successful ...

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5 Star Review
UserName

By : 'Roger'
Branch : Walton On Thames, Castle Wildish, 22-24 Molesey Road, Hersham
Services : Letting (As a Owner)
Rent PCM : £2250
Would you recommend ? : Yes
Postcode : KT12

16 Dec 2022
People found this helpful0

I have been deaing with Castle Wildish for 24 years buying, selling and letting properties and have always had a pleasant experience dealing with Julian. He and all his collegues have always responded quickly and efficiently to my questions confirming their professionalism and dedication to ... Read Full Review

Comments (0)Was this helpful?:
George Smith was an absolute ...

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5 Star Review
UserName

By : 'Justin'
Branch : Walton On Thames, Castle Wildish, 22-24 Molesey Road, Hersham
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : KT12

3 Dec 2022
People found this helpful0

George Smith was an absolute delight to deal with. On time for our viewing appt. and really pleasant in dealing with him, and for ease of transaction. I would and can only recommend Castle Wildish and George, highly enough. Thank ... Read Full Review

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Highly ...

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5 Star Review
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UserName

By : 'Morag'
Branch : Walton On Thames, Castle Wildish, 22-24 Molesey Road, Hersham
Services : Sales (As a Vendor)
Sold price : £705000
Would you recommend ? : Yes
Postcode : KT12

4 Oct 2022
People found this helpful0

We used Castle Wildish this year to both sell our house and buy a new property. From the offset the experience was smooth, collaborative and friendly. With a deep understanding of the market we found their approach to pricing to be spot on. No hard sell, no driving up prices, they take a sensible, ... Read Full Review

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Experienced and friendly ...

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5 Star Review
UserName

UserName

By : 'Charlotte'
Branch : Walton On Thames, Castle Wildish, 22-24 Molesey Road, Hersham
Services : Sales (As a Vendor)
Sold price : £826000
Would you recommend ? : Yes
Postcode : KT12

13 Sept 2022
People found this helpful0

We highly recommend Castle Wildish when selling your home. The team are very very experienced and knowledgeable. They are all great communicators and calm and friendly at all times-what more can you ask for? Thank you ... Read Full Review

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Thoroughly recommend. Julian ...

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5 Star Review
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UserName

By : 'Sarah'
Branch : Walton On Thames, Castle Wildish, 22-24 Molesey Road, Hersham
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : KT12

9 Aug 2022
People found this helpful0

Thoroughly recommend. Julian and George did a great job on our sale and our purchase in May this year. A smooth stress free ... Read Full Review

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Sold my flat with Castle ...

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5 Star Review
UserName

By : 'James'
Branch : Walton On Thames, Castle Wildish, 22-24 Molesey Road, Hersham
Services : Sales (As a Vendor)
Sold price : £325000
Would you recommend ? : Yes
Postcode : KT12

21 Apr 2022
People found this helpful0

Sold my flat with Castle Wildish and dealt mainly with George Smith. George was very attentive during the process and extremely helpful liaising between myself, the buyer and the solicitors. Often chased the solicitors on my behalf and was able to ask for what was needed and when. He helped ... Read Full Review

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Thank you Castle Wildish - ...

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5 Star Review
UserName

UserName

By : 'Helena'
Branch : Walton On Thames, Castle Wildish, 22-24 Molesey Road, Hersham
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : KT12

18 Mar 2022
People found this helpful0

Thank you Castle Wildish - especially Julian and George. Not only are these people highly professional and know their stuff, but they always went above and beyond every single time to make the process of selling the house as painless as possible. Thank you from the heart. So, so pleased we chose ... Read Full Review

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This is the estate agency to ...

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5 Star Review
UserName

By : 'Foster'
Branch : Walton On Thames, Castle Wildish, 22-24 Molesey Road, Hersham
Services : Sales (As a Vendor)
Sold price : £1300000
Would you recommend ? : Yes
Postcode : KT12

28 Feb 2022
People found this helpful0

Honestly, the amount of graft the team put in, they earned every penny and made it happen for the right money. Great sounding board, solid advice, they kept us sane through the entire process. Having regularly dealt with professionals, we would recommend Castle Wildish in a heartbeat. No-nonsense, ... Read Full Review

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Avoid as you ...

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1 Star Review
UserName

By : 'rafael'
Branch : Walton On Thames, Castle Wildish, 22-24 Molesey Road, Hersham
Services : Letting (As a Tenant)
Rent PCM : £2700
Would you recommend ? : No
Postcode : KT12

22 Feb 2022
People found this helpful0

I wouldn't recommend. The sort of people you will deal with are the lowest level possible. Lies, lies and more lies. Starting in the viewing the property, when I asked about the heating system. "It works!" - it didn't. Only on summer, when you don't use it. As ... Read Full Review

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Efficient and friendly ...

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5 Star Review
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UserName

By : 'Jennie'
Branch : Walton On Thames, Castle Wildish, 22-24 Molesey Road, Hersham
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : KT12

24 Jan 2022
People found this helpful0

Fantastic service from start to finish of our house sale, would highly recommend, Julian and George went above and ... Read Full Review

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Fantastic team of estate ...

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5 Star Review
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By : 'Matthew'
Branch : Walton On Thames, Castle Wildish, 22-24 Molesey Road, Hersham
Services : Sales (As a Vendor)
Sold price : £595000
Would you recommend ? : Yes
Postcode : KT12

15 Dec 2021
People found this helpful0

Fantastic team of estate agents who really look after you if you're selling a property. Friendly, honest and always contactable. Would fully recommend if selling or moving to the area. Thank you George and ... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4/11/2024, 10:44:32 AM by allAgents

Awards won by Castle Wildish (Hersham)

Regional Awards Won by Castle Wildish (Hersham)

Individual Branch Awards