Finn said about Watsons Property Management

Services : Letting( As a Tenant )Date: 15th Sep 2021

Once you've moved in, they really don't care and never respond to any issues you have. We asked many times for a U-Bend under our kitchen sink which was not there when we moved in, so we just had a hole to the side of the sink which leaked in to cupboard below.... 3 years later, no fix.

An electrician told us that the lights in the bathroom were not suitable and dangerous, 6 months later.... Still no fix.

We alerted them about mould and damp.... nothing done to help from them.

The house was not fit for standard in the winter, far too cold.

They claim the house was "professionally" cleaned before you move in but thats clearly not the case.

The photos they took for our inventory before we moved in were taken 1 year before our move in date.

Even here, for every negative review they try to claim its for some company in Norwich, they don't take any responsibility. Youd think they'd want to learn and improve but no, they don't.

Worst in the town, stay away.... before they respond saying this is about a company in Norwich... it isn't, I'm reviewing watsons in Leighton Buzzard.

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Jenna Perry said about Watsons Property Management

Services : Property Management( )Date: 28th Aug 2019

An awful Leasehold management company, who are not able to send out leasehold agreements in the correct timeline with their own procedures, lack of support and empathy towards leasehold owners, unable to support or maintain shared drive way as part of lease, paying nearly £900 a year with no support or actual justification on the service they provide, every year I have letters sent in august demanding obscene amounts of money within 14 days, going against set agreements already in place with house builder and house owner. would never look to deal with watsons again. AVOID if you are a leaseholder as they do not care about the customer, only about lining thier pockets.

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Mr L said about Watsons Property Management

Services : Letting( As a Tenant )Date: 27th Jan 2018

As soon as they have your money, they don't really care. Useless at resolving issues, don't even hold keys to all of their properties, lend them to builders/contractors and then require you to be at home in order to let them in for inspections/checks!

When you finish the tenancy, they will hit you with a big bill for cleaning despite the property being in the same if not better state than it was originally. Stay clear of this agency.

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Ian Mant said about Watsons Property Management

Services : Letting( As a Owner )Date: 7th Apr 2016

My family have dealt with Gavin at Watson's for at least 10 years, and have had good quality, professional service from him all that time. We have never had any issues with him; he has found good tenants for us who have remained in the property for fairly extensive periods, and when we have had to communicate with him with, found him to be efficient, organised and pleasant to boot!!

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Stu and Jenny Wain said about Watsons Property Management

Services : Letting( As a Owner )Date: 6th Apr 2016

Outstanding. We were reluctant landlords, enforced through a work move overseas, and seriously debated selling rather than risk rental. But, Gavin, with very able support from Christine, provided us all the reassurance we needed. As protection of our investment was key, we were keen to ensure every problem was attended to immediately and Gavin was punctilious in his attention to detail. At times he balanced a demanding landlord with demanding tenants but never shied away. All jobs properly logged and best deals sought. Payments made to all who needed them and monthly and annual summaries delivered clearly and on time. We are extremely grateful for the last 4 years of effort, and the result was a property sold at a premium due to its excellent condition. Thank you.

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J Beckett said about Watsons Property Management

Services : Letting( As a Owner )Date: 26th Mar 2015

I have been dealing with Gavin and the team since 2010 when we rented out our flat. We have had tenants in the property constantly between then and selling the property in March 2015. Everyone we have dealt with from Watsons has always been helpful and dealt with any issues quickly and efficiently, making sure they came back to us when they said they would. Christine who deals with the invoices has always been fantastic and again responds very quickly to queries. I would highly recommend Gavin and Watsons to anyone thinking of using them to rent out their property and if in a position in the future were we require a service like this, I wouldn't hesitate to return to them. Excellent service from start to finish.

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Sarah Smith said about Watsons Property Management

Services : Letting( As a Owner )Date: 23rd Feb 2015

Very helpful agent going beyond the call of duty offering me free and useful advice about my flat. Found a new tenant after 1 morning of viewings - they booked 5 appointments back to back in one session to minimise disruption to my existing tenants. I only met with the agent once, everything else was done remotely very efficient, would recommend.

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Sean Bradford said about Watsons Property Management

Services : Letting( As a Owner )Date: 12th Jun 2014

We let our property out with Watsons for 4 years in total, and only have good things to say about their service. I could only recommend Watsons to any prospective landlords, and their rates were very reasonable. Professional, courteous and most importantly easy to work with. For the majority of the letting we only heard from them in the form of a monthly statement, which is exactly what you want from a letting agent - for them to deal with any issues and only involve you when it is required. Many thanks to all the staff, particularly Gavin who we dealt with from day one, but a mention to Josh as well.

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Renting_in_LB said about Watsons Property Management

Services : Letting( As a Tenant )Date: 7th Jan 2013

Firstly, I was new to the renting game having split up with my wife. It is a scary old world out there when you come into letting agencies for the first time in your late 30s!
Watsons made me feel very welcome and explained the market. They regularly inspect the properties (every 3 months) which, as a tenant, is actually welcome because we felt that they interacted with me and we could also use the opportunity to talk about any issues I was having.

On checkout, there was a stain on the carpet which our carpet cleaner could not get out and I was very honest and upfront. They brought a specialist in who managed to get rid of the stain. The charge for this was £60 all-in which in my opinion was very reasonable! This was the only thing to come out of my deposit.

If I need another property in LB I will approach Watsons before looking at anyone else's properties. I'm surprised as a landlord, that you could have a problem with Watsons - at least they take notice of tenants and how the property is being looked after which i can't say about my current agents.

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Disappointed of LB said about Watsons Property Management

Services : Letting( As a Tenant )Date: 2nd Aug 2011

Very money focussed and do not treat tenants well once the contract is signed. Staff can be rude at times and communication is generally poor. I have dealt with much better letting and management agents than Watsons.

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Annie said about Watsons Property Management

Services : Letting( As a Prospective Landlord/Tenant )Date: 28th Mar 2008

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