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Walton & Allen
3.9/5, 79 Reviews
63% Recommended
100% sales valuation accuracy
84% letting valuation accuracy
60% sales fee satisfaction
60% letting fee satisfaction
Estate and letting agents in Nottingham, also providing block management and mortgage advice.
"I rather resent having to..."
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1 Star Review
Brent
By : 'Oliver'
Services : Property Management(They manage our building)
Would you recommend ? : No
Postcode : NG5
1 Jul 2020
People found this helpful3
I rather resent having to select at leat one star... ZERO STARS! Water pouring through the roof of my beautiful mezzanine apartment in a converted £1.7M Print works in Nottingham. Both my agent and I reported an issue with the roof 2 years ago with nothing done. A year ago this got so bad that cold winter air and rain were coming into the apartment. Still nothing! We have requested access to the roof ourselves to access the situation - Refused. Chased for several months, eventually told a surveyor was going to survey so asked if we could be present for this - Refused. Asked if they could take some video footage so we could see for ourselves - Refused. Asked for a copy of the report - Refused. No updates, no calls returned in 3 months. Wrote a letter of complaint giving them 7 days notice to respond, copied to 6 people including 2 directors Brent Weightman & Mark Batty ... wait for it... NO RESPONSE. Resent letter by post - NO RESPONSE. There is water pouring into the apartment overtime it rains and we can't even get the insurance to repair it as they STILL HAVEN'T DONE ANYTHING TO REPAIR THE ROOF! Apparently they "can't find a roofer"... in 12 months?! I am willing to bet they could find someone if it was their own home. Disorganised, unhelpful & incompetent organisation that has no interest in the interests of its clients, just their own. Having selected the tab that filters management I can see I am far from the only one experiencing such ridiculously terrible service. Legal action is only reming option which is a shame but we have given them every chance and more to do the right thing. I see their Company tagline is "Property Maintenance Done Right" What an absolute Joke. Director Brent Weightman sown in photo below. Time for a career change perhaps Brent.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 60% | £51,000 | £440,000 |
| Lettings | 84% | 60% | £450 | £1,050 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 15 | 4 | 10 | 7 | 17 | 2 | 3 | 0 | 11 | 10 |
Address
Walton & Allen
The Pavilion,1 Lace Market Square, Nottingham, Nottinghamshire
NG1 1PB
0115 924 3304
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:00
- 09:00 - 12:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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5 Star Review
By : 'Hussain'
Branch : Head Office, The Pavilion,1 Lace Market Square
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : HA1
8 Sept 2025
People found this helpful0
Joe and Jay were great to deal with, constant updates, always chased when needed and made sure that the process and sale was smooth and seamless. They were always available via call and always messaged when necessary. Pleasure to deal ... Read Full Review
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Annie has been very helpful ...
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5 Star Review
By : 'FP'
Branch : Head Office, The Pavilion,1 Lace Market Square
Services : 2
Would you recommend ? : Yes
Postcode : NG2
9 Aug 2025
People found this helpful
Annie has been very helpful and responsive throughout the process of renting a property with Walton and Allen. Everything was handled promptly and any minor issues quickly resolved. Annie is very ... Read Full Review
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Annie is very great service, ...
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5 Star Review
By : 'NG'
Branch : Head Office, The Pavilion,1 Lace Market Square
Services : 2
Would you recommend ? : Yes
Postcode : NG1
25 Jun 2025
People found this helpful
Miss Annie Cording is very great service, very kind and friendly. She always to help me when l make some trouble. Because my English is not so good when I make some trouble. She always to help me so just like my good friend ... Read Full Review
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Tessa and Kerrie are really ...
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5 Star Review
By : 'Sharmistha'
Branch : Head Office, The Pavilion,1 Lace Market Square
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NG1
7 May 2025
People found this helpful0
Tessa and Kerrie are really professionals. So is Annie. Overall Some of THE agentd are good people as humans really ... Read Full Review
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Thank you ...
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5 Star Review
By : 'Kanika'
Branch : Head Office, The Pavilion,1 Lace Market Square
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NG5
7 May 2025
People found this helpful0
Thank you Walton & Allen and Polly. Dear Polly, We recently purchased a property and met Polly Rayson. Thank you so much Polly the efforts, all the calls, emails & all the hard work & efforts that you have put into closing the deal. We really appreciate your time and consideration. We wish you ... Read Full Review
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Great service ...
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5 Star Review
By : 'Jessica'
Branch : Head Office, The Pavilion,1 Lace Market Square
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : NG2
11 Apr 2025
People found this helpful0
Great service, friendly and really helpful. Easy to deal ... Read Full Review
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Couldn't be more happier with ...
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5 Star Review
By : 'Jonny'
Branch : Head Office, The Pavilion,1 Lace Market Square
Services : Letting (As a Tenant)
Would you recommend ? : No
11 Apr 2025
People found this helpful0
Couldn't be more happier with the service, highly recommend ... Read Full Review
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Great ...
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5 Star Review
By : 'Kate'
Branch : Head Office, The Pavilion,1 Lace Market Square
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NG2
11 Apr 2025
People found this helpful
Great company, very helpful. Thank you finding my perfect ... Read Full Review
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Annie Forcing and Jenna are ...
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5 Star Review
By : 'Mona'
Branch : Head Office, The Pavilion,1 Lace Market Square
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NG1
9 Apr 2025
People found this helpful0
Annie Forcing and Jenna are awesome The maintenance head is awesome too. Depends on the landlord but usually good ... Read Full Review
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Excellent, professional ...
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5 Star Review
By : 'Brian'
Branch : Head Office, The Pavilion,1 Lace Market Square
Services : Sales (As a Vendor)
Sold price : £110000
Would you recommend ? : Yes
Postcode : NG6
9 Apr 2025
People found this helpful0
Walton & Allen dealt with my property sale. The service provided by Polly and Joe was excellent, friendly and professional, and I was kept informed throughout. Highly ... Read Full Review
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Overall ...
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5 Star Review
By : 'Horatiu'
Branch : Head Office, The Pavilion,1 Lace Market Square
Services : Letting (As a Tenant)
Would you recommend ? : No
9 Apr 2025
People found this helpful
So far Walton & Allen has been one of the top agencies I've from. I want to thank Annie, as she has been very responsive with her replies and made every process stress free. I definitely would recomend them to anyone looking to ... Read Full Review
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Walton and Alan letting ...
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5 Star Review
By : 'Roger'
Branch : Head Office, The Pavilion,1 Lace Market Square
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NG2
9 Apr 2025
People found this helpful0
Walton and Alan have been my letting agent a number of years now and I've always found them very professional and conscientious. Recently, I have been renovating the apartment ready my next rental and Brent Weightman has been extremely helpful and proactive in this respect, helping me to complete ... Read Full Review
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steveharper184@gmail.com ...
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5 Star Review
By : 'Steve'
Branch : Head Office, The Pavilion,1 Lace Market Square
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
8 Apr 2025
People found this helpful0
Recently spoke with Polly, received really great advice. Would highly recommend Walton and ... Read Full Review
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Great ...
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5 Star Review
By : 'Stef'
Branch : Head Office, The Pavilion,1 Lace Market Square
Services : Letting (Admin)
Would you recommend ? : Yes
Postcode : NG31
8 Apr 2025
People found this helpful0
Walton & Allen are a great agency to work with, Polly in particular is really helpful and friendly. Nothing is too much ... Read Full Review
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Polly was professional and ...
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5 Star Review
By : 'Alex'
Branch : Head Office, The Pavilion,1 Lace Market Square
Services : Sales (As a Buyer)
Sold price : £300000
Would you recommend ? : Yes
Postcode : NG3
8 Apr 2025
People found this helpful0
Polly was professional and helpful throughout, including post sale. Would ... Read Full Review
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Brilliant service & great ...
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5 Star Review
By : 'Emma'
Branch : Head Office, The Pavilion,1 Lace Market Square
Services : Letting (Admin)
Would you recommend ? : Yes
Postcode : NG31
8 Apr 2025
People found this helpful0
Brilliant service & great communication thankyou very much your ... Read Full Review
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Great dealing with these as ...
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5 Star Review
By : 'Mr'
Branch : Head Office, The Pavilion,1 Lace Market Square
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : NG7
7 Apr 2025
People found this helpful
Great dealing with these as opposed to other agents out ... Read Full Review
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Great ...
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5 Star Review
By : 'Patrick'
Branch : Head Office, The Pavilion,1 Lace Market Square
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NG1
7 Apr 2025
People found this helpful0
I’ve been working with Annie at Walton & Allen to manage my rental property, and the experience has been excellent from start to finish. Annie is professional, reliable, and incredibly responsive—she makes the whole process of being a landlord so much easier. She’s always quick to communicate any ... Read Full Review
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Lovely friendly ...
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5 Star Review
By : 'Gemma'
Branch : Head Office, The Pavilion,1 Lace Market Square
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : NG7
7 Apr 2025
People found this helpful
Lovely people - Great communication, friendly and knowledgeable staff and speedy service. Wouldn't hesitate to recommend Walton & Allen to ... Read Full Review
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Annie has been ...
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5 Star Review
By : 'Arran'
Branch : Head Office, The Pavilion,1 Lace Market Square
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NG3
10 Mar 2025
People found this helpful
Annie has been super helpful in getting everything sorted. Replies very quickly, always helpful and willing to help. Can’t complain with the service ... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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