The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2/5, 4 Reviews
25% Recommended
0% sales valuation accuracy
100% sales fee satisfaction

Derek
By : 'Vanessa'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : CF48
One of the worst we’ve ever dealt with. Never showed up for a viewing we had booked well in advance. I Left an email to ask why. My partner enquired about viewing a house but they never replied to him. I called them the next day to ask why they did not show up to the viewing, she said she would get derek to give us a call back later that day. That was a week ago and still no apology or explanation. Beware - go elsewhere!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 0% | 100.00% | £0 | £0 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 1 | 1 | 0 | 1 |
Derek B Phillips
51 Glebeland Street, Merthyr Tydfil, Glamorgan
CF47 8AT
01685 723678
By : 'S'
Branch : Merthyr Tydfil, 51 Glebeland Street
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : CF47
Shocking! Worst estate agent Iv come across, list as long as my arm of complaints, from not putting offers to the seller too to ignoring people trying to book ... Read Full Review

By : 'Vanessa'
Branch : Merthyr Tydfil, 51 Glebeland Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CF48
One of the worst we’ve ever dealt with. Never showed up for a viewing we had booked well in advance. I Left an email to ask why. My partner enquired about viewing a house but they never replied to him. I called them the next day to ask why they did not show up to the viewing, ... Read Full Review
By : 'Lisa'
Branch : Merthyr Tydfil, 51 Glebeland Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : CF4
Lovely friendly staff . Was moving to Wales from Norfolk and the sale of my flat was a nightmare twice it fell through. When I had to let Derrick Phillips no my buyer had pulled out (this happened twice). They were very supportive and understanding finally I sold my flat and bought the house from ... Read Full Review
Not applicable

By : 'Snaveznad'
Branch : Merthyr Tydfil, 51 Glebeland Street
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : CF48
One of the worst estate agents we've dealt with. Couldn't be bothered to turn up to a viewing so the owners showed us around the house. After paying solicitors fees and for surveys, we had a bad survey that noted work that needed doing. They demanded a copy so they could pass to seller to ... Read Full Review
Respond to calls / messages (basic customer service ) Turn up to viewings
By : Allyson
10 Jul 2019I have been trying to arrange a viewing of a property. I have rung 4 times spoke to a lady and a gentleman promised a call back every time still waiting. I would love to get hold of the seller to...
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