The UK's Largest Customer Review Website for the Property Industry
Property Moves
4.9/5, 2065 Reviews
97% Recommended
100% letting valuation accuracy
95% letting fee satisfaction
you'll be perfectly matched at Property Moves... After 30 years of successful trading Property Moves has gained significant respect in the market and a reputation as one of the leading lettings, sales and property management specialists in Brighton, Hove and the surrounding areas We have utilised our years of expe
rience to design our website (www.propertymoves.co.uk) to make it a user friendly and helpful tool to assist you through the letting process; whether you are a tenant or a landlord.
The UK's largest customer review website for the property industry.
Property Moves
109 Church Road,BN3 2AF
Certified Customer Experience
Report Summary
Report generated on (06 April 2025 @ 22:48:02)
Customer Experience
Awards Won
Recent Customer Reviews From
Clients Of This Agent
Kate on 12th Mar 2025
5 Star Review
Jez and Daniella handled everything smoothly, communicated clearly, and made the entire process stressfree. Their attention to detail and proactive approach set them apart. Highly recommended!
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Mike Metcalfe on 4th Mar 2025
5 Star Review
As a landlord I have used Property Moves full management service many years and found them friendly, helpful and very efficent in all aspects of letting, whether finding tenants, checking in and out, maintenance reports and even assisting in problems outside their remit. Fully deserve their top rating.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Lucas Townsend on 28th Feb 2025
5 Star Review
Great experience, friendly and easy to deal with agency. Let us go back ahead of moving into measure everything so we could plan moving in properly which was really appreciated!
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Per on 28th Feb 2025
5 Star Review
Quite smooth, responsive and professional handling of the full process from first contact to moving in, very happy with Dans and Jessicas performance.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Cody on 27th Feb 2025
5 Star Review
Dan and Jessica have been so helpful with my move!
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
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"Hopelessly..."
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1 Star Review
By : 'K'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : BN3
Dec 7, 2018
People found this helpful0
I rented a house in Hove with Property Moves for 2.5 years and I found the quality of service extremely poor. I have a long litany of complaints which I am too weary to detail here but my main concern was their inability to follow up problems with the property. For example, a bathroom leak which came through the kitchen ceiling took over a year before full resolution. Furthermore, I had issues such as contractors letting themselves in to the property unannounced. On a number of occasions when I raised a concern I felt there was an underlying message about not wanting to upset the landlord which I felt was unprofessional and even subtly threatening. I would not recommend this company.
Was this helpful?:
By : Graham Shipp
Dec 13, 2018Thank you for taking the time to submit a review, I am sorry to hear you are disappointed with the service received. I will deal with your points in order. With regards to the bathroom leak, yes this took longer than it should have (According to our records we don't agree it was over 1 year though). In no way am I condoning this but in our defence the landlord was using his own contractor which does sometimes make the situation harder. To clarify in the first instance we will always recommend our own contractors for any maintenance, firstly because we have more control over the scenario, secondly we have great faith in the quality of work they carry out. Ultimately it's the landlords decision on who they use and I appreciate there were issues with access and this was reviewed directly with your landlord and in turn apologies were sent to yourself. Your final point concerned me and I have reviewed communication during the tenancy as I never wish for my staff to come across unprofessional or even worse as you allege 'threatening'. In my opinion I can see no evidence of a threatening undertone to our communication and can only ascertain you are referring to a letter that we sent where the landlord raised concerns about the condition of the house following a property inspection and he was looking for these issues to be rectified within a certain timeframe. Once again please accept my apologies that you were unhappy with the service provided, we will always action and review feedback from clients as are constantly looking to improve our service.
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Latest Reviews
Mike Metcalfe
Lucas Townsend
Cody
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 95.00% | £310 | £5,500 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 897 | 8 | 1024 | 41 | 0 | 0 | 1 | 0 | 86 | 3 |
Areas covered
- BN1
- BN15
- BN2
- BN3
- BN41
- BN42
- BN43
- BN44
- Brighton
- Hove
Address
Property Moves
109 Church Road, Brighton, Brighton and Hove
BN3 2AF
01273 321333
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:00
- 09:00 - 15:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- ?Zoopla
Social Media
Members of
Rankings
Latest Properties
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£254 pw | £1100 pcm
1 Bedroom Flat House to Rent - Ellen House, Clarendon Road, Hove
Great customer ...
5 Star Review
Jez
Daniella
By : 'Kate'
Branch : Hove, 109 Church Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN3
Mar 12, 2025
People found this helpful0
Jez and Daniella handled everything smoothly, communicated clearly, and made the entire process stressfree. Their attention to detail and proactive approach set them apart. Highly ... Read Full Review
Comments (1)
Was this helpful?:
Kate said about Property Moves
Services : Letting( As a Tenant )Date: 12th Mar 2025
Jez and Daniella handled everything smoothly, communicated clearly, and made the entire process stressfree. Their attention to detail and proactive approach set them apart. Highly recommended!
The UK's Largest Customer Review Website for the Property Industry
By : Jill Brewster
Mar 17, 2025Thank you for taking the time to leave the...
As a landlord I have used ...
5 Star Review
Jill
By : 'Mike'
Branch : Hove, 109 Church Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BN3
Mar 4, 2025
People found this helpful0
As a landlord I have used Property Moves full management service many years and found them friendly, helpful and very efficent in all aspects of letting, whether finding tenants, checking in and out, maintenance reports and even assisting in problems outside their remit. Fully deserve their top ... Read Full Review
Comments (2)Was this helpful?:
Mike Metcalfe said about Property Moves
Services : Letting( As a Owner )Date: 4th Mar 2025
As a landlord I have used Property Moves full management service many years and found them friendly, helpful and very efficent in all aspects of letting, whether finding tenants, checking in and out, maintenance reports and even assisting in problems outside their remit. Fully deserve their top rating.
The UK's Largest Customer Review Website for the Property Industry
By : Jill Brewster
Mar 17, 2025Thank you for taking the time to leave the...
Great initial ...
5 Star Review
Dan
By : 'Lucas'
Branch : Hove, 109 Church Road
Services : Letting( As a Tenant )
Sold price : £1750
Would you recommend ? : Yes
Postcode : BN3
Feb 28, 2025
People found this helpful0
Great experience, friendly and easy to deal with agency. Let us go back ahead of moving into measure everything so we could plan moving in properly which was really ... Read Full Review
Comments (0)Was this helpful?:
Lucas Townsend said about Property Moves
Services : Letting( As a Tenant )Date: 28th Feb 2025
Great experience, friendly and easy to deal with agency. Let us go back ahead of moving into measure everything so we could plan moving in properly which was really appreciated!
The UK's Largest Customer Review Website for the Property Industry
Smooth and professional ...
5 Star Review
Dan
Jessica
By : 'Per'
Branch : Hove, 109 Church Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Feb 28, 2025
People found this helpful0
Quite smooth, responsive and professional handling of the full process from first contact to moving in, very happy with Dans and Jessicas ... Read Full Review
Comments (0)Was this helpful?:
Per said about Property Moves
Services : Letting( As a Tenant )Date: 28th Feb 2025
Quite smooth, responsive and professional handling of the full process from first contact to moving in, very happy with Dans and Jessicas performance.
The UK's Largest Customer Review Website for the Property Industry
Dan and Jessica have been so ...
5 Star Review
Dan
By : 'Cody'
Branch : Hove, 109 Church Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN3
Feb 27, 2025
People found this helpful0
Dan and Jessica have been so helpful with my ... Read Full Review
Comments (0)Was this helpful?:
Cody Lambert said about Property Moves
Services : Letting( As a Tenant )Date: 27th Feb 2025
Dan and Jessica have been so helpful with my move!
The UK's Largest Customer Review Website for the Property Industry
Shelby the ...
5 Star Review
Shelby
By : 'Dominique'
Branch : Hove, 109 Church Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN41
Jan 18, 2025
People found this helpful0
Shelby at property moves is our main contact the place that we rent. We have had a few issues with appliances not working and needing replacing, leaks and heating issues. Everytime I email property moves, I get a very quick response from Shelby who looks after us. She stays in contact with me, to ... Read Full Review
Comments (0)Shelby at property moves is our main contact the place that we rent. We have had a few issues with appliances not working and needing replacing, leaks and heating issues. Everytime I email property moves, I get a very quick response from Shelby who looks after us. She stays in contact with me, to me know whats going on through all the stages and she's the best! Property moves are VERY VERY lucky to have her.
Was this helpful?:
Dominique said about Property Moves
Services : Letting( As a Tenant )Date: 18th Jan 2025
Shelby at property moves is our main contact the place that we rent. We have had a few issues with appliances not working and needing replacing, leaks and heating issues. Everytime I email property moves, I get a very quick response from Shelby who looks after us. She stays in contact with me, to me know whats going on through all the stages and she's the best! Property moves are VERY VERY lucky to have her.
Thank you everything you do, Shelby
Much love
The UK's Largest Customer Review Website for the Property Industry
Jill at property moves is ...
5 Star Review
Jill
By : 'jamie'
Branch : Hove, 109 Church Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN1
Jan 6, 2025
People found this helpful0
Jill at property moves is like a good mate actually that always has my back, goes above and beyond what i could ever hope for, such an amazing ... Read Full Review
Comments (0)Jill at property moves is like a good mate actually
Was this helpful?:
jamie cook said about Property Moves
Services : Letting( As a Tenant )Date: 6th Jan 2025
Jill at property moves is like a good mate actually
that always has my back, goes above and beyond what i could ever hope for, such an amazing agency
The UK's Largest Customer Review Website for the Property Industry
Top notch service from ...
5 Star Review
Jessica
Bradley
By : 'Nick'
Branch : Hove, 109 Church Road
Services : Letting( As a Owner )
Rent PCM : £3500
Would you recommend ? : Yes
Postcode : BN3
Jan 3, 2025
People found this helpful0
Top notch service from beginning to end; no drama no bull; found the tenants at the indicated level of rent; managed the whole process start to finish and delivered the rent to our account promptly. Would thoroughly recommend! Big shout out to Jess who was ... Read Full Review
Comments (0)Was this helpful?:
Nick Gorton said about Property Moves
Services : Letting( As a Owner )Date: 3rd Jan 2025
Top notch service from beginning to end; no drama no bull; found the tenants at the indicated level of rent; managed the whole process start to finish and delivered the rent to our account promptly. Would thoroughly recommend! Big shout out to Jess who was amazing!
The UK's Largest Customer Review Website for the Property Industry
Excellent service for many ...
5 Star Review
Shelby
Jill
By : 'Ilana'
Branch : Hove, 109 Church Road
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : BN3
Dec 17, 2024
People found this helpful0
Excellent service for many years. Especially Shelby Hardy recently, dealing with difficult ... Read Full Review
Comments (0)Was this helpful?:
Ilana Richardson said about Property Moves
Services : Letting( As a Owner )Date: 17th Dec 2024
Excellent service for many years. Especially Shelby Hardy recently, dealing with difficult tenants.
The UK's Largest Customer Review Website for the Property Industry
Super helpful and ...
5 Star Review
Jez
Daniella
By : 'Ina'
Branch : Hove, 109 Church Road
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : BN3
Dec 13, 2024
People found this helpful0
We had an excellent experience with this letting agency, and I can't thank Jez and Daniella enough for all of his help. From start to finish, he was incredibly efficient and always available to answer any questions we had. No matter what time we reached out, he responded quickly and ensured ... Read Full Review
Comments (0)Was this helpful?:
Ina Hinzke said about Property Moves
Services : Letting( As a Tenant )Date: 13th Dec 2024
We had an excellent experience with this letting agency, and I can't thank Jez and Daniella enough for all of his help. From start to finish, he was incredibly efficient and always available to answer any questions we had. No matter what time we reached out, he responded quickly and ensured everything was taken care of. Jez made the entire process smooth and stress-free, going above and beyond to ensure we were happy with our new home. Highly recommend this agency, and especially Jez, for his outstanding support and professionalism!
The UK's Largest Customer Review Website for the Property Industry
Excellent ...
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5 Star Review
By : 'Nico'
Branch : Hove, 109 Church Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BN2
Mar 31, 2025
People found this helpful0
I'm a landlord and have been using Property Moves about thirty years. Always professional, friendly, knowledgeable and very ... Read Full Review
Comments (0)Was this helpful?:
Nico said about Property Moves
Services : Letting( As a Owner )Date: 31st Mar 2025
I'm a landlord and have been using Property Moves about thirty years. Always professional, friendly, knowledgeable and very helpful.
The UK's Largest Customer Review Website for the Property Industry
Thanks ...
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5 Star Review
Jez
By : 'Hannah'
Branch : Hove, 109 Church Road
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : Yes
Postcode : BN3
Mar 20, 2025
People found this helpful0
Jez helped us out with our rental place in Hove. He was so efficient and got everything sorted us as soon as possible and was super transparent about everything. Despite being a Saturday, his communication was brilliant and we couldn’t be more pleased! Thanks ... Read Full Review
Comments (0)Was this helpful?:
Hannah said about Property Moves
Services : Letting( As a Prospective Landlord/Tenant )Date: 20th Mar 2025
Jez helped us out with our rental place in Hove. He was so efficient and got everything sorted us as soon as possible and was super transparent about everything. Despite being a Saturday, his communication was brilliant and we couldn’t be more pleased! Thanks Jez!
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Good ...
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4 Star Review
Dan
By : 'PeterV'
Branch : Hove, 109 Church Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN3
Mar 20, 2025
People found this helpful0
Good experience with Dan, friendly and down to earth. Despite not pressing ahead with an agreement this time I'll use property moves ... Read Full Review
Comments (0)Was this helpful?:
PeterV said about Property Moves
Services : Letting( As a Tenant )Date: 20th Mar 2025
Good experience with Dan, friendly and down to earth. Despite not pressing ahead with an agreement this time I'll use property moves again.
The UK's Largest Customer Review Website for the Property Industry
Excellent ...
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5 Star Review
Jez
By : 'Silvia'
Branch : Hove, 109 Church Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN3
Mar 17, 2025
People found this helpful0
I had an excellent experience so far with Jez. He has been friendly and efficient. I would recommend ... Read Full Review
Comments (0)Was this helpful?:
Silvia said about Property Moves
Services : Letting( As a Tenant )Date: 17th Mar 2025
I had an excellent experience so far with Jez. He has been friendly and efficient. I would recommend him.
The UK's Largest Customer Review Website for the Property Industry
Fantastic service – made the ...
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5 Star Review
Dan
By : 'Dean'
Branch : Hove, 109 Church Road
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : BN3
Mar 15, 2025
People found this helpful0
I recently rented a flat in Hove and had a great experience with Property Moves. Dan was great when I first secured the flat - walking me through the deposit and referencing process. Jess managed the process from there and was brilliant throughout – always quick to respond, attentive, and really ... Read Full Review
Comments (0)Was this helpful?:
Dean said about Property Moves
Services : Letting( As a Tenant )Date: 15th Mar 2025
I recently rented a flat in Hove and had a great experience with Property Moves. Dan was great when I first secured the flat - walking me through the deposit and referencing process. Jess managed the process from there and was brilliant throughout – always quick to respond, attentive, and really helpful. She kept me updated at every stage and liaised with the landlord to get a few things clarified, which made everything run smoothly. The whole move felt simple and stressfree. Would definitely recommend!
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Excellent ...
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5 Star Review
Jez
By : 'Fiona'
Branch : Hove, 109 Church Road
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : Yes
Feb 24, 2025
People found this helpful0
Great experience with Jez at Property Moves. The whole process from viewing to completing checks took just under a week, and we're set to move in next month. Jez was professional and kept us well informed throughout. Really appreciated the clear communication and efficient service. Would recommend ... Read Full Review
Comments (0)Was this helpful?:
Fiona said about Property Moves
Services : Letting( As a Prospective Landlord/Tenant )Date: 24th Feb 2025
Great experience with Jez at Property Moves. The whole process from viewing to completing checks took just under a week, and we're set to move in next month. Jez was professional and kept us well informed throughout. Really appreciated the clear communication and efficient service. Would recommend Property Moves, especially Jez, anyone looking a reliable letting agent.
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Great support moving ...
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5 Star Review
By : 'Louise'
Branch : Hove, 109 Church Road
Services : 2
Would you recommend ? : Yes
Postcode : BN3
Feb 21, 2025
People found this helpful
We've just moved into a property with Property Moves and so far it's been great. Jessica has been super responsive and helpful with all our questions and documentation, and Bradley was really helpful in showing us around the property multiple viewings ... Read Full Review
Comments (0)Was this helpful?:
Louise said about Property Moves
Services : 2Date: 21st Feb 2025
We've just moved into a property with Property Moves and so far it's been great. Jessica has been super responsive and helpful with all our questions and documentation, and Bradley was really helpful in showing us around the property multiple viewings :)
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Great rental ...
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5 Star Review
Jez
By : 'Jennie'
Branch : Hove, 109 Church Road
Services : Letting( As a Tenant )
Sold price : £1500
Would you recommend ? : Yes
Postcode : BN3
Feb 20, 2025
People found this helpful0
Jez was great to deal with! Super helpful and answered all my questions. Thanks to Jez I've found a great flat, in a great location at a good price ... Read Full Review
Comments (0)Was this helpful?:
Jennie said about Property Moves
Services : Letting( As a Tenant )Date: 20th Feb 2025
Jez was great to deal with! Super helpful and answered all my questions. Thanks to Jez I've found a great flat, in a great location at a good price :)
The UK's Largest Customer Review Website for the Property Industry
Great rental ...
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5 Star Review
Jez
By : 'Jennie'
Branch : Hove, 109 Church Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN3
Feb 20, 2025
People found this helpful0
Jez was great to deal with! Super helpful and answered all my questions. Thanks to Jez I've found a great flat, in a great location at a good price ... Read Full Review
Comments (0)Was this helpful?:
Jennie said about Property Moves
Services : Letting( As a Tenant )Date: 20th Feb 2025
Jez was great to deal with! Super helpful and answered all my questions. Thanks to Jez I've found a great flat, in a great location at a good price :)
The UK's Largest Customer Review Website for the Property Industry
Would ...
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5 Star Review
Dan
Jessica
By : 'Daniel'
Branch : Hove, 109 Church Road
Services : Letting( As a Tenant )
Sold price : £900
Would you recommend ? : Yes
Postcode : BN1
Feb 18, 2025
People found this helpful0
Dan and Jessica were very helpful in my rental move to Brighton. They communicated my requests to the landlord well and kept the process moving quickly. Would Recommend, thanks ... Read Full Review
Comments on Agent Fees
N/A
Comments (0)Was this helpful?:
Daniel Makin said about Property Moves
Services : Letting( As a Tenant )Date: 18th Feb 2025
Dan and Jessica were very helpful in my rental move to Brighton. They communicated my requests to the landlord well and kept the process moving quickly. Would Recommend, thanks guys!!
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1 - 20 of 2065 items
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
COMPLAINTS Property Moves complaints procedure We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter). WHAT WILL HAPPEN NEXT? We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure. We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter. If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff. We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter. If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review: The Property Ombudsman Ltd Milford House 43-45 Milford Street Salisbury Wiltshire SP1 2BP 01722 333 306 www.tpos.co.uk Please note the following: You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case. The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 4/25/2024, 2:55:57 AM by allAgents
Awards won by Property Moves
Regional Awards Won by Property Moves
Individual Branch Awards
2022 Best Letting Agent in South East
2023 Best Letting Agent in South East
2024 Best Letting Agent in South East
