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The UK's Largest Customer Review Website for the Property Industry

3.9/5, 90 Reviews
68% Recommended
44% sales valuation accuracy
80% letting valuation accuracy
75% sales fee satisfaction
75% letting fee satisfaction
By : 'I'
Services : Letting(I am a Tenant)
Rent PCM : £1400
Would you recommend ? : No
Postcode : CV4
They have no respect for student rentals at all. When we first looked at the house it seemed lovely so we were willing to pay a little more than friends who had either rented through Uni or other private agents... IT WAS A BIG MISTAKE. The hot water tank broke and water was coming through the ceiling, despite ringing multiple times and being promised that people were indeed coming out to fix it no one appeared for weeks... meaning we had little to no hot water for around 3 weeks. This happened twice. From that we were left with a massive stain on the ceiling, which we kindly reminded them to paint, however months went by no one materialised. Despite ringing over and over again and even being given a date that someone would come out, still no one has appeared, it was 7 MONTHS before it got sorted out. Then when the landlord came to look at the property the letting agent made out like we were not letting them come to paint it. Whilst it is understandable that painting isn't that big a deal, its frustrating being promised something that never happens. There were also a few times that we would only be told a few hours before that someone was coming for an inspection, at one point we got a phone call at 9 in the morning to tell us the landlord was coming at mid-day, when we pointed out that this was in breach of our contract, they made out that we were being unreasonable and insisted that we have the visit! Despite our house being clean we were told that it wasn't up to standards, because there was books on the floor and shoes in the hall, leaving us all feeling rather humiliated and rather patronized, (especially since this was coming from a man old enough to be our father and us 4 young women). It was insisted that we had a follow up inspection, for which our house was immaculate, but we were still told it could have been better, again because the shoes were in the hall. Foolishly we renewed our contract for a second year (the first year wasn't as bad as the second) we were charged the full amount to renew our contract as it would have been to start new somewhere else, they said that this was because they had to get someone out to inventory the house (despite it being the exact same people living their both years) however no one did, all they did was send us an email version of the contract (which we had to chase them up to do, we paid the renewal fee in Demember but the contract wasn't signed until around October the following year) which we personally don't believe justified the multiple hundreds of pounds we paid them for this. We are all staying in the area next year but we have learnt our lesson not to rent from Envisage again.
BAD
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 44% | 75% | £0 | £0 |
| Lettings | 80% | 75% | £400 | £1,650 |
Envisage Sales & Lettings Ltd
89c Far Gosford Street, Coventry, West Midlands
CV1 5EA
02476470440
By : 'Medusa'
Services : 2
Sold price : £900
Would you recommend ? : No
Postcode : CV6
This agency is the perfect study in how not to run rentals. We gave them 14 years of tenancy, paid everything they demanded even when it wrecked us financially and mentally, and in we got nothing but contempt. They shoved up the rent so high we were forced to leave, all pretending they’d “done... Read Full Review

By : 'Yue'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CV4
Good experience. Excellent location. Quiet space. A lovely and considerate... Read Full Review

By : 'Amy'
Services : Letting (As a Tenant)
Would you recommend ? : No
I’ve lived at Signature Studio living 3 years with Nisha as property manager. Nisha has been a great property manager—responsive, professional, and always helpful. Any maintenance requests or concerns were addressed promptly and with care. It’s clear she genuinely values the comfort and... Read Full Review

By : 'Thomas'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CV3
Very good experience, helped myself & wife set ourselves up in the UK. Only downside was towards the end, where people kept trying to unlock our door (believe they were mistaking it the Airbnb?) which happened multiple times towards end of tenancy, and the lady up from us who kept letting in men... Read Full Review

By : 'Ruchith'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CV3
Our experience at Signature Studio Living at Humber Avenue was wonderful. We stayed there more than a year. From the very beginning, our property manager Nisha was extremely helpful and considerate, she was always ready to answer any questions we had. Any issues that came up were addressed... Read Full Review

By : 'J'
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : Yes
Postcode : CV3
Nisha provided excellent customer service and maintained amazing communications with me throughout my whole 12 month tenancy. Great asset to the team as well as being a bubbly joyful character. Always know I can count on her, her professionalism and work ethic cannot go unnoticed without merit.... Read Full Review

By : 'Sef'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : CV4
She is a very patient and she responds my questions very quickly... Read Full Review

By : 'Paul'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CV3
Very supportive, thorough and prompt. Much appreciated and an excellent... Read Full Review

By : 'Tenant'
Services : Letting (As a Tenant)
Rent PCM : £600
Would you recommend ? : Yes
Postcode : CV4
Nisha was an amazing manager. She always smiled and remembered everyone's names. She even offered to help me move my things when I was struggling. Location is also good, close to Tesco and Aldi as well as a good distance from the University of... Read Full Review

By : 'Caitlin'
Services : Letting (As a Tenant)
Rent PCM : £950
Would you recommend ? : Yes
Postcode : CV4
Stayed here for 2 years, and one of the main things that kept me there was the landlord Steve and Nisha and Simon, they are such amazing helpful... Read Full Review

By : 'Flat'
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : Yes
Postcode : CV3
Excellent customer service throughout my entire 12month tenancy from Nisha, was extremely helpful, polite, professional and kind. Would go the extra mile to ensure my entire tenancy period was smooth and would even help with any enquiry I had about the property. I would like to also add that Nisha... Read Full Review

By : 'Sehrish'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CV3
Good accommodation that met my needs for a 12 months basis . The staff members and facility are adequate and good for a first time renter Nisha Prasad has been helpful and supportive during my time... Read Full Review

By : 'Kaushali'
Services : Letting (As a Tenant)
Rent PCM : £725
Would you recommend ? : Yes
Postcode : CV4
This is the property we rented in the UK as our first flat to live. And that was the best decision we took. This place is a really nice and a quiet place even though this is 50 bed room apartment. We have 2 communal areas that can be used to have chats with our friends. Over the past two years we... Read Full Review

By : 'Estela'
Services : Letting (As a Tenant)
Rent PCM : £650
Would you recommend ? : Yes
Postcode : CV4
The property manager is helpful, efficient communications via email and... Read Full Review

By : 'Mohamed'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CV4
I lived at Signature Student Living for nearly a year and found the overall experience positive. While the room was comfortable, a better mattress would have enhanced my sleep quality. The shared kitchen was excellent, and the common areas were always clean and well-maintained, creating a welcoming ... Read Full Review


By : 'Adam'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CV4
Very good landlords/admin. Patient and lenient with any problems or delays. Reply very quickly to... Read Full Review
By : 'Magnus'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CV2
Envisage Sales and Lettings has been a wonderful partner in progress. They were supportive from the first day we stepped our feet into their office, from a friendly customer service, administrative team, letting team, maintenance and the legal team. They weee quite prompt in responding to... Read Full Review

By : 'Amy'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CV3
I have been a tenant at Signature Studio Living for 2 years now and I am very pleased with the service, management and security . The building and studio are well designed, spacious and especially suitable for a student or professional. The property manager Nisha is kind and pleasant and has... Read Full Review

By : 'LKW'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CV3
I have been a tenant since 2020, and I am extremely happy with the service I have received during my time living here. The building is well-designed and maintained, close to many local amenities. It's facilities for disabled tenants were the primary draw for me. As a wheelchair user,... Read Full Review

By : 'SANDRA'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CV3
I stayed at Humber Avenue for a couple of months and I would describe my stay as amazing. The Property Manager, Nisha, was always available to assist, provided quick responses and solutions to requests and communicated effectively whenever something came up. Also, security in the building was good ... Read Full Review
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Last updated at 4/5/2017, 3:12:19 AM by allAgents