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4/5, 17 Reviews
76% Recommended
100% sales valuation accuracy
80% letting valuation accuracy
92% sales fee satisfaction
92% letting fee satisfaction
Report generated on (04 April 2025 @ 12:59:00)
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By : 'Jordan'
Services : Letting(As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : NN8
Awful estate agency. We viewed a property with them and decided to put our deposit down the next morning. They took our money for admin fees, and then proceeded to tell us that the property wasn't yet ours, and that we were actually in a selection process, allowing the landlord to choose between us and another potential occupant. They encouraged us to give our notice for our current property, despite not knowing whether or not we would be able to move into this new property at all, which is completely unacceptable. We handed our documentation in the next day, but were left waiting for the other potential occupant to complete theirs. It's now been over a week and we still haven't heard anything from Bill Wych & Co or had any update regarding the status of our application, so we have decided to pull out of the property. It has now been over 24 hours since we decided to pull out of the property entirely, and we still haven't heard from Bill Wych & Co, and our calls have not been put through to the agent involved. Taking money from people that are under the impression that the situation is different to the one you are presenting in reality is entirely unacceptable conduct from an estate agency, and we will absolutely not be using Bill Wych & Co again. I will be reporting the company to the Property Ombudsman shortly.
By : Paul Campbell
Aug 17, 2018Dear Mr Marsden Thank you very much for your review. Despite the negative nature of your experience, such occasions always provide an opportunity for clarification, which we hope you will find beneficial and informative. As you will appreciate, not only do we have a duty of care to our prospective tenants, but we are also obligated to provide a thorough and professional service to our Landlord clients, which includes vetting and referencing applicants with the right level of diligence. This sometimes means referencing more than one potential applicant, with a view to securing the best possible tenants. We do this to satisfy both ourselves and our clients that we are handing over their property to tenants who will meet the highest possible standards of property upkeep and payment conduct. However, it is our company policy to refund referencing fees in full to tenants, in the event that their applications are unsuccessful. Although, we had not yet concluded your referencing and your application had not been deemed unsuccessful, when you chose to withdraw from the referencing process we refunded your application charge in full within 30 minutes of your partner confirming bank account details. In this instance, we did not reject your application, and had you not withdrawn your application, you may well have qualified as tenants once our due diligence was completed. Despite your claim that we did not keep you appraised of developments, I can confirm that we had a number of conversations with your partner to update her as to the references which were outstanding during the week within which your application was made. Also, please note that the viewing appointment was booked by your partner who provided her contact details. We had no means of contacting you in place of your partner, as you did not leave any contact numbers on your application form. Unfortunately, tenant referencing often takes longer than some tenants may find convenient and can leave you in an inconvenient grey area in terms of when to submit notice on your current residence. While we cannot apologise for conducting referencing services with the requisite level of care and attention, we wish to apologise if it was not made clear at the outset that referencing can often take longer than anticipated. This is purely because much of the information we require must come from third parties such as employers and previous Landlords or agents, all of whom we cannot legislate for in terms of the speed of their response. I hope the above information satisfies your queries and concerns, and we would conclude by stating that we would be happy to consider your application, should you ever wish to rent through Bill Wych & Co Estate Agents in future. Regards Paul Campbell LLB (Hons) MARLA Branch Manager BILL WYCH & CO
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 92% | £130,000 | £540,000 |
Lettings | 80% | 92% | £650 | £900 |
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
5 | 0 | 2 | 2 | 5 | 0 | 1 | 0 | 0 | 2 |
Bill Wych & Co
26c Sheep Street, Wellingborough, Northamptonshire
NN8 1BS
01933 226707
jamie
Paul
By : 'S'
Branch : Wellingborough, 26c Sheep Street
Services : Letting( As a Owner )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : NN8
I have used Bill Wych to let my properties over the last seven years. They always take their time to find the right tenants. I would not hesitate to recommend the company to any Landlords looking to rent their property out. Thank you Jamie, Paul, Chelsey and ... Read Full Review
Paul
By : 'Kevin'
Branch : Wellingborough, 26c Sheep Street
Services : Sales( As a Vendor )
Sold price : £185009
Would you recommend ? : Yes
Postcode : NN9
What can I say ? Paul Campbell and his team did exactly what they said they would do, sell our house quickly and professionally. Paul said give him four weeks , he took just two! Fantastic 1st class service from a 1st class team. Thank you Paul , we can’t recommend you highly ... Read Full Review
Paul
By : 'Lynne'
Branch : Wellingborough, 26c Sheep Street
Services : Sales( As a Vendor )
Sold price : £192500
Would you recommend ? : Yes
Postcode : NN8
Having been disappointed with a previous agent Bill Wych & co took over the sale of my property and couldn't have been more helpful. Paul was professional throughout, provided great service and follow up and even kept things on track during the pandemic. Thank ... Read Full Review
By : 'Tina'
Branch : Wellingborough, 26c Sheep Street
Services : Sales( As a Vendor )
Sold price : £540000
Would you recommend ? : Yes
Postcode : NN8
I used Bill Wych & Co to sell our family home and they were professional yet friendly, efficient and made the whole process simple. They sold our property within 2 weeks and I would strongly recommend them to anybody looking to sell their home. A five star ... Read Full Review
Paul
By : 'Darren'
Branch : Wellingborough, 26c Sheep Street
Services : Sales( As a Buyer )
Sold price : £200000
Would you recommend ? : Yes
Postcode : NN8
I was looking for a property in Wellingborough and was advised to use Bill Wych. I’m so glad I did. They knew everything about Wellingborough and the areas to focus on when choosing a family home. They took down what I wanted in a house and found the perfect house for the perfect price. ... Read Full Review
Paul
Scarlett
By : 'Clare'
Branch : Wellingborough, 26c Sheep Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NN8
I don’t normally do reviews but credit where it’s due, I’ve been a tenant now for about 3 years. I’m highly fussy when it comes to renting but the property they found for me was great, it was clean, well decorated and in the perfect location, I can hop on the ... Read Full Review
jamie
By : 'James'
Branch : Wellingborough, 26c Sheep Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NN3
I have used Jamie for quite a few years now as he manages a few of our properties. I can honestly say his professionalism and knowledge in both sales and lettings is second to none. He and his team has found us great tenants and managed them effortlessly. We used Bill Wych to sell a few houses over ... Read Full Review
By : 'Alana'
Branch : Wellingborough, 26c Sheep Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NN16
Highly recommended Bill Wych & Co. As a landlord we have used this company to rent out our 2 properties for many years. They are reliable and professional and great value for money. The team have always been quick to re-let our property as soon as tenants move out so we aren't left ... Read Full Review
By : 'Sue'
Branch : Wellingborough, 26c Sheep Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NN8
Please may I take this opportunity to say that, for many years I have been with Bill Wych & Co. It must be over 15 years. During that time as a landlord both for my mothers property jointly owned with my brother, and as a Landlord in my own right, I have found Bill Wych & Co very very ... Read Full Review
By : 'Iuliia'
Branch : Wellingborough, 26c Sheep Street
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : NN16
When we were signing tenancy agreement, it was first time for us in the UK (we are from Hungary), they didn't help us at all, they just wanted to get tenants asap. So when we moved in, the house was dusty, with a lot of spiders and dirty windows. We didn't know that house have to be ... Read Full Review
By : Paul Campbell
Oct 15, 2019Dear Luliia Many thanks for taking the time to submit a review. We have now investigated the events mentioned and our comments are as follows: Firstly, you have suggested that you were rushed...
Scarlett
By : 'Tash'
Branch : Wellingborough, 26c Sheep Street
Services : Letting( As a Tenant )
Rent PCM : £695
Would you recommend ? : Yes
Postcode : NN8
Scarlett provided a brillant service throughout our viewings and I would have no hesitation in recommending the company to any one in the ... Read Full Review
Good
Paul
By : 'Kirstie'
Branch : Wellingborough, 26c Sheep Street
Services : Sales( As a Vendor )
Sold price : £220000
Would you recommend ? : Yes
Postcode : NN82
Highly recommend Paul at Wych. He sold my property quickly and efficiently. He's a really, really nice guy, very knowledgeable and an absolute professional. Do not go anywhere ... Read Full Review
Good value fee, worth every penny.
By : 'Jordan'
Branch : Wellingborough, 26c Sheep Street
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : NN8
Awful estate agency. We viewed a property with them and decided to put our deposit down the next morning. They took our money for admin fees, and then proceeded to tell us that the property wasn't yet ours, and that we were actually in a selection process, allowing the landlord to choose ... Read Full Review
By : Paul Campbell
Aug 17, 2018Dear Mr Marsden Thank you very much for your review. Despite the negative nature of your experience, such occasions always provide an opportunity for clarification, which we hope you will find...
By : 'Marek'
Branch : Wellingborough, 26c Sheep Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NN8
Very ****** agency, way too expensive. Problems with the property have been reported million times, but still no fix at all. Prices keep raising. They take your money in a minute, but no help if ... Read Full Review
Bad
By : Paul Campbell of Bill Wych & Co
Oct 19, 2017Marek, I am sorry to hear that you have had a bad experience with a Letting Agency, but I can assure you it was not Bill Wych & Co. We know every property, every Landlord and every Tenant within...
By : 'Stan'
Branch : Wellingborough, 26c Sheep Street
Services : Sales( As a Vendor )
Sold price : £130000
Would you recommend ? : Yes
Postcode : NN8
Bill Wych and Co was recommended to me nearly 2 years ago as I had a property to sell and a property to let, I was very sceptical at first because I had previously only dealt with one letting agent and did not have a very good experience with them. Moving forward to now i can 100% say that any ... Read Full Review
Very very good
By : 'worst'
Branch : Wellingborough, 26c Sheep Street
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : NN8
Horrible. Don't get anything done. Very disappointed with the service and would not reccommend to any landlords or tenants. The late founder, Mr Wych, would be devastated if he saw the state of the place and level of ... Read Full Review
By : 'Mrs'
Branch : Wellingborough, 26c Sheep Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Jamie and Paul have provided a first class service from the beginning through to the end and I would have no hesitation in recommending the company to any one. I have dealt with many agents in the past and have not found one in the Wellingborough area who cares as much about their clients as Bill ... Read Full Review
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