We previously used Charles Eden when they first started over 20 years ago and after considering other agents we decided to use them again to sell our property.
We were very pleased that we did, as what initially seemed to be a straight forward sale became protracted, and we really appreciated all the work that was done behind the scenes to ensure that the sale progressed to conclusion. Paul provided us with regular updates on the progress of the chain and his advice was invaluable.

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I would highly recommend Charles Eden in Beckenham in finding you a property, they understood exactly what we were looking for and called us each time a property was about to come on the market to discuss the details and if we wanted a viewing. The day we found our now home, they were very proactive in dealing with the vendor and ourselves to come to an agreement on the offer. In the process they kept us up to date all through, and i must add not only one member of the team but the whole team were aware of all the information and could pick up if the main consultant wasn't available. All the team, Gill, Hazel, James and Anthony were very friendly and encouraging through the process of our purchase, as we were in a chain and it can become stressful. We are settling in now and happy we have found our new home.

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This was our first experience of buying and selling in over 30 years and the staff at Charles Eden were very good at handling all aspects for us. We chose them because they were selling the flat we were interested in - so we asked them to sell our house under their sole agency agreement. They handled all the promotional work very professionally and we quickly had a lot of interest. They advised us on the approach to take - which resulted in a relatively quick, easy and pain-free buying and selling process. There were some negotiations required on both the purchase and the sale prices - which they handled completely for us. The whole team in the office knew all that was going on, so we could progress matters with confidence, knowing that the messages were being properly relayed to the buyers, surveyors, solicitors, etc., Overall a very good experience and I have no hesitation in recommending them to others.

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I reside in Sweden nowadays and had the above property let for a number of years, but decided to take advice regarding the possibility of putting it on the market. I was recommended Charles Eden by the letting agent I used for my property. Mr Carey accompanied me when I had access to look around the interior of my property. When I mentioned that I wanted to sell it he told me that there was a good chance of selling it fairly quickly and he gave me advice what to do and not to do before putting the property on the market. I returned to Sweden and communicated via e-mail with Mr Carey who very efficiently responded to any questions I might have regarding conditions and routines when selling a property. I felt that this was a truly professional company and became confident that this would be a successful sale. When an offer was accepted, I was in touch with many members of the staff, and I was very impressed by the efficiency and professionalism combined with politeness displayed by each person I communicated with. I felt important and comfortable at all times.
I would recommend Charles Eden to anybody who would like to buy or sell property in the UK.

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Having Charles Eden as the sole agents to sell my property was the obvious choice. In fact it was a no-brainer. Having obtained quotes from several other local agencies, it wasn't until Charles Eden came along that I realised what customer service from an estate agent could & should be like. From the word go, they were happy to do anything they could to make, what is essentially a minefield for the uninitiated, seem more like a walk in the park - or at least, something pretty close to it.
Their integrity was also most welcome after the experience of other agencies who promised me the world until it was time to sign along the dotted line. Then all their hype began to crumble and all that was left was the transparent aftermath.
For anyone looking for a very friendly, family-like company who, metaphorically speaking, hold your hand along the way, don't try pulling the wool over your eyes and will always be willing to go that extra mile for their client, you need look no further than Charles Eden for that first rate estate agent.
Thank you Charles Eden!

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