100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
25% lettings fee satisfaction
Jan 20,2018
Jan 20,2018
1
people found
this helpful
this helpful
My hair is actually falling out..i am not sleeping and crying due to the psycolgical form or pattern that this office practices..i am told i am dramatic or an invitation of trouble because I talk different or perhaps because of my past life or skin colour..im overwhelmed with the joint forces of one perception and the lack of diplomacy...i have been lied to consistently..and exploited for entertainment.."something for the office to laugh and talk about at the expense of my health..when I am told i will get a call from them or if i have money due to me by overpaying on my part lets say 50 pounds I have to keep reminding them to have it back..its not the landlord whom is kind I believe..its THE AGENTS..darren and genna and i believe the man with the floppy hair at the front desk seem to be nice people and i would stick to them.its all a misunderstanding of whats going on in my case..i long to sort this out and not be humiliated which they are carrying out to myself by giving personal opinions of my character due to a dispute that I believe I am right in..I would prefer for a more professional experience..for example "does she pay her rent and/or is anything damaged?"thats what matters here..not your personal testimonial.In turn however, things happen for a reason..in the end you become a happier person appreciate things more when everything is once again in flow..so. Its a lesson from experience and this one was..1)it will be nice to stay with my sons father and my son at the moment as that warmth and beautiful family support is needed..2)i will save and get an even nicer abode and ,3)i will appreciate a new post with a highly rewarding occupation...I remember once I walked into the office and my notice was sat in there for two weeks..even when I was stood there discussing another matter they forgot to mention it to me and a colleague had to stop me as I was walking out to present it to me..a straight disrespect i believe on their part!!!My landlord wants to sell on and this was just before Christmas!!They couldn't be bothered to perhaps let me know so that I could have that time to be less pressurised and make arrangements..I truely believe they are way off the task at hand and ide hope that no one has to endure what I had/have.
Comment on agent fees
They owed me a fiver once but had no money in the actual office to give me my money..its the same with 50 pounds I am still due to this day
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Latest Reviews
21st Apr 2020
reviewed by 'Marzeh'
15th May 2018
reviewed by 'angry'
20th Jan 2018
reviewed by 'Not'
25th Feb 2017
reviewed by 'Dissatisfied'
28th Jan 2016
reviewed by 'JMS'
16th Dec 2014
reviewed by 'Phil'
Opening Hours
Address
Arthur Wheeler Estate Agents
46 Regent Street
Shanklin
Isle of Wight, Hampshire
PO37 7AA
01983 862653
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 100% | 25% | £495 | £495 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 3 | 0 | 1 | 1 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Apr 21,2020
Apr 21,2020
0
people found
this helpful
this helpful
We purchased a house from AW 14 years ago and sold 2020. We were very impressed and delighted The manger is apparently and experience. There is accuracy in his job.The later is very involved in local
Charities.The person we were involved he was professional good ...
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May 15,2018
May 15,2018
1
people found
this helpful
this helpful
Haven't returned the deposit. How can a tennant be responsible for damp when the problem is in the building? Shameful company....
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Comment on agent fees
Happy to take your fees as they will try anything not to give them back.
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Jan 20,2018
Jan 20,2018
1
people found
this helpful
this helpful
My hair is actually falling out..i am not sleeping and crying due to the psycolgical form or pattern that this office practices..i am told i am dramatic or an invitation of trouble because I talk different or perhaps because of my past life ...
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read full review
Comment on agent fees
They owed me a fiver once but had no money in the actual office to give me my money..its the same with 50 pounds I am still due to this day
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Feb 25,2017
Feb 25,2017
2
people found
this helpful
this helpful
We recently sold a property with this agent, we were totally dissatisfied with the service that we received. We can not believe that an established estate agent could act in such un un-professional way. All the staff in the office need to have training in ...
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Jan 28,2016
Jan 28,2016
1
people found
this helpful
this helpful
Arrived on time for viewing (rental property) and the agent walked straight past us and unlocked the door. Did not introduce himself or show any practical knowlege of basic people skills. Very off putting. The house for renting is actually quite nice, but do not ...
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What agent could do to change your mind?
Requires ‚£200 application fee for rental property, only half of which will be returned in the event of the application not being successful. Went home and threw the application papers in the bin.Attached Filesnbsp;
Comment on agent fees
Requires ‚£200 application fee for rental property, only half of which will be returned in the event of the application not being successful. Went home and threw the application papers in the bin.
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Dec 16,2014
Dec 16,2014
4
people found
this helpful
this helpful
My parents have been renting a property from this agent for a number of years. Some of the needed repairs were handled well in the past, but recently dealing with Ian Thomas has become a nightmare. The growing mould problem was as far as he ...
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What agent could do to change your mind?
The agent needs to not be abusive to tenants. Tenants deserve to be treated fairly and in a polite manner.Attached Filesnbsp;
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Aug 06,2013
Aug 06,2013
4
people found
this helpful
this helpful
We turned up to view this property a little early, agent appeared so I politely asked him if he was indeed from Arthur Wheeler, "don't worry I know who you are" came a blunt reply. He never answered one of our questions, greeted every enquiry ...
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Mar 23,2013
Mar 23,2013
7
people found
this helpful
this helpful
We rented a property via Arthur Wheelers in November 2012, we moved in and discovred a number of faults within the property, we communicated over 10 faults to Arthur Wheelers and Ian Thomas (Director) came round to see, he made the right noises and wrote down notes, ...
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What agent could do to change your mind?
The Agent could have instructed repairs to be done and quite honestly he could have been more professional when speaking over the telephoneAttached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
